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Holiday Inn Express Suites Southfield

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25100 Northwestern Highway, Southfield, MI 48075
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1 room 1 guest
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Holiday Inn Express Suites Southfield
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78 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago

I never write reviews but I am blown away to say the least. This place is HORRIBLE! Stain on our curtain from God knows what....seriously, shouldn't a hotel have backups in a storage room? Carpets were horrible. Wrong vibe from the beginning when we were greeted at the door by a huge man wearing a "SECURITY" tee shirt.....I immediately felt... More 

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Rochester Hills, Michigan
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was very clean and well priced. The hotel is within walking distance to the Town Center office complex. Very pleasant staff and very clean surroundings. The hotel feels updated and is very well maintained. For the price, the hotel is a solid value!

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New York City, New York
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The lobby staff were friendly and polite. When we checked in we were given a room where the A/C not only wasn't working properly, it was noisy and very loud. As soon as we went to the desk to complain we were immediately transferred to another room. Thank you, but why put anyone into this room in the first place... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear RecreationV, Thank you for writing a review about your recent stay with us. We are pleased to know that you found our staff to be friendly and our breakfast selection to be very generous. However, we would like to apologize for the issues had regarding your first room. We also regret that the mattress and carpet of your second... More 

Beaver Island, Michigan
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed July 27, 2015

No issues with the staff as they do a good job but the facility has the look and feel of really cheap construction. For the same or less money the Marriott Courtyard a mile away is far superior in room quality. Here when the next door uses water it is louder in your room than your own water. Rooms not... More 

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Izac S, General Manager at Holiday Inn Express Suites Southfield, responded to this review

We sincerely appreciate you choosing to stay with us! We are pleased that our staff did a good job and that the rooms were clean and had more amenities than the other hotels in our area. Your valuable feedback has been shared with the management team so we can improve the facility. Thank you for choosing to stay with us... More 

Deerfield Beach, Florida
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 26, 2015

Stayed three nights...selected this property for location (great) and price (affordable). They did things right and front desk was helpful. The breakfast is very good. They need to pay attention to the cleanliness of the pool- murky water. Room was basic, clean enough, and housekeeping was very nice. Wish they had some picnic tables or benches to sit on outside-... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear TravelMaven613, Thank you for taking the time to post your review of our hotel. I am delighted to know that we were able to meet your expectations when it comes to providing good value accommodations. However, I sincerely apologize for any inconvenience you may have experienced with our pool facility. Please be assured that we will be keeping your... More 

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed July 7, 2015

This was one of the best rooms I've ever stayed in in my travels. I liked the separate living area from the bedroom. The room was very clean, which was such a plus because I have had to buy cleaning supplies to go over a room before (not Holiday Inn). The location was nice and quiet and there were shopping... More 

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Izac S, General Manager at Holiday Inn Express Suites Southfield, responded to this review

First and foremost thank you for choosing to stay with us! We sincerely appreciate the kind words and great review. We hope to service you again in the near future. Best regards, Izac Shammas General Manager More 

Kolkata (Calcutta), India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 1, 2015

Conveniently located just off highway the hotel provides all amenities for a traveller on business trip. Nice room, good brakfast, overall clean and tidy. There is a multigym, swimming pool and Jacuzzi. Staffs are helpful. Recommended for a short stay.

Was this review helpful? Yes
Izac S, General Manager at Holiday Inn Express Suites Southfield, responded to this review

Thank you for staying with us Udayanbakshi! We appreciate the review and the kind comments. We are glad to hear you enjoyed your stay, we hope to see you soon! Sincerely, Izac Shammas General Manager More 

Gladstone, Michigan
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 6, 2015

There were 4 of us in our room (2 kids and 2 adults). The room was nice & big with the back bedroom separate from the living room area. We were on the 3rd floor and it was very quiet. Our kids loved the pool area. The breakfast was very good with a lot of variety (eggs, sausage, biscuits &... More 

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Ann Arbor, Michigan
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 3, 2015

This hotel definitely is great for the location, however, this would not have been my first pick for the Southfield area. I had a group of students as this worked out well for just one night, however, in the future I am not too sure if I would consider returning in the future. Some of the rooms smell like mildew... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear ANR113, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the room smell which was unacceptable. We will address this concern. I assure you that the feedback of... More 

Bengaluru (Bangalore), India
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 1, 2015

Hello All We enjoyed our stay in this hotel, in king bed with Jacuzzi Tub. We spend three days here. Breakfast was ok. The staff was helpful. 24/7 hot coffee was available free of cost. Kitchen cutlery was available free of cost. Free wifi is available. Only issues we find out about hotel's free shuttle. The driver come to duty... More 

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