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All 19 Southfield hotels

Holiday Inn Express Suites Southfield

2.5 of 5 Hotel   |   25100 Northwestern Highway, Southfield, MI 48075
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68%
Ranked #8 of 19 Hotels in Southfield
A recent review
4 of 5 stars reviewed 1 week ago
Mike I Chenoa, Illinois
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59 reviews from our community

Traveler rating
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    21
    6
    6
    7
See reviews for
21
7
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

Very old, outdated, dirty..still had Christmas decorations in the halls. It was like stepping into a time warp. The only good thing was a mini kitchen if you were staying for an extended time. Smelled like pot in the halls. I stay in a lot of holiday inns and this was by far the worst.

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Chenoa, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our 2nd stay here at HIE,nice clean rooms & great free breakfast. This will be our go to hotel when we come to Detroit.Close to the John Lodge Xway to get downtown & dont miss the Original Pancake House @ 19355 10 mile, Southfield, its great.

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Det
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

The best place I ever been it was pretty very much room in the rooms I would come back any time my family and friends loved it I'm coming back soon as I can the best food ever I love it thanks for letting me stay for my weekend it was very nice ........

Was this review helpful? Yes 1
Rotonda West, Florida
Senior Reviewer
10 reviews 10 reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 15, 2014

We visited our son for a long week end and decided to stay at this hotel. I was quoted a price per day, but they failed to inform me that the price went up by $ 30 on monday. The room was ok, the walls thin...kids running in the corridor half the night. Revelers in the parking lot at 3... More

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Izac S, General Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear hadersbach, Thank you for your review regarding your recent visit at our hotel and for providing us with your valued feedback. I sincerely apologize for the inconveniences you experienced. The feedback we collect from our valued guests, like you, assists us to target problem areas and take the necessary actions to make certain similar situations can be avoided in... More

Cleveland, Ohio
2 reviews
2 of 5 stars Reviewed June 12, 2014

I want to start by saying the staff was friendly but, a little indifferent when it came to certain matters. My hotel room was very dated (although I was told by the staff prior to arriving that it was newly renovated), the sleeper sofa was stained and broken. They did change my room without a problem however the new room... More

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Izac S, General Manager at Holiday Inn Express Suites Southfield, responded to this review

My sincerest apologies for the issues that you experienced during your stay here at the Holiday Inn Express & Suites - Southfield. We take great pride in ensuring our rooms are comfortable and clean for our guests and we dropped the ball with your experience. Your review has been shared with all the departments and we have put our focus... More

Findlay, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 8, 2014

Our stay was made very pleasant by the front desk staff, specifically Ms. Martinez. She went above and beyond her duties. We had a special convention over the weekend and they seemed understaffed and unprepared for the amount of people coming down for breakfast. The hotel was booked. Ms. Martinez jumped right into action. She not only staffed the front... More

Was this review helpful? Yes 2
Grand Rapids, Michigan
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 2, 2014 via mobile

I have stayed at this hotel a few times for business and was pleased each time. My room was clean and could not hear much traffic noise despite being near the expressway. Breakfast was good, typical of the chain. I will definitely stay again next time I am in the area.

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Contributor
20 reviews 20 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 23, 2014

This 3 storied Holiday Inn Express has wonderful staff. They don't let anyone into the breakfast area without proper footwear and are only too happy to print out boarding passes for you at the front desk if the guests' printers don't work. The rooms are large, though a bit dreary looking (dark green is not a favorite of mine), but... More

Was this review helpful? Yes 1
Izac S, General Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear Viennastag, We really appreciate you taking the time to write us a review! We love hearing guests' feedback and getting such a magnificent, detailed review just makes us that more motivated to keep doing what we're doing! We sincerely look forward to having you as our guest again. We promise to keep up the standards you've come to expect... More

Philadelphia, PA USA
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 11, 2014

Nice property. Great staff. Spacious clean rooms. A little unexpected in a positive way but wasn't expecting a kitchen with full fridge. Overall a great experience. The free breakfast was good also with pancakes made to order.

Was this review helpful? Yes
Izac S, General Manager at Holiday Inn Express Suites Southfield, responded to this review

Thank you so much for your wonderful feedback. I am pleased to hear that you had a great experience with us and found the staff helpful. We look forward on seeing you again in the future should your travels bring you back to this area. Izac Shammas General Manager More

Saginaw, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 24, 2014

I guess I will get my positive comments out of the way. The property looked nice on the outside and the bed was really comfortable. However, while looking for a plug behind the nightstand to plug my cell phone charger into, I saw half a piece of pizza that housekeeping somehow missed when they where cleaning the room. When we... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear somemo32, Thank you for the candid review of our property as this will guide us in making the right decisions. It is nice to know that you found the bed comfortable. Please allow me to apologize for the inconvenience and negative impression you may have had over the unsatisfactory housekeeping service and over breakfast. Your comments are being shared... More

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Additional Information about Holiday Inn Express Suites Southfield

Address: 25100 Northwestern Highway, Southfield, MI 48075
Phone Number:
Location: United States > Michigan > Southfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Suites Southfield 2.5*
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Also Known As:
Holiday Inn Express Suites Southfield Hotel Southfield
Holiday Inn Southfield
Southfield Holiday Inn

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