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All 19 Southfield hotels

Extended Stay America - Detroit - Southfield - Northwestern Hwy.

2.5 of 5 Hotel   |   28500 Northwestern Highway, Southfield, MI 48034 (Formerly Homestead Studio Suites - Detroit - Southfield)
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Ranked #12 of 19 hotels in Southfield
A recent review
5 of 5 stars Reviewed May 28, 2012
cynthia k Buffalo, New York
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57 people have reviewed this hotel

Traveler rating
    19
    14
    8
    5
    11
See reviews for
17
5
6
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Detroit - Southfield - Northwestern Hwy.
See the most recent reviews
Buffalo, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2012

I visited Detroit for Mother's Day and stayed at this hotel the room was spacious and clean and the front desk attendants Helima and Ingrid were very friendly and may stay very comfortable. I would love to stay again

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Cynthia, Thank you for your kind review of your stay stay at our Homestead Studio Suites Detroit - Southfield. I'm pleased to hear it was a good Mother's Day for you. It sounds like our staff delivered on our commitment of great guest service. We do hope you will stay with us again soon. Thank you for your business. More

Southfield, Michigan
2 reviews
5 of 5 stars Reviewed May 22, 2012

This is a great hotel to stay at, espically if you are on a budget. The front desk asst. mgr Conswella has been very helpful in all aspects of my stay. The other front desk attendants Halima ann Ingrid and Camille are all top notch employees. My family has stayed there for a while and at no time were we... More

Was this review helpful? Yes
Management response:

We appreciate the positive review. Thanks for choosing to stay at Homestead Studio Suites we know there are many lodging options available. We look forward to hosting you again in the very near future. More

1 review
1 of 5 stars Reviewed May 22, 2012 via mobile

I stayed at this hotel and was appalled. I was given a room I went to the room and it was clearly not cleaned at all. I advised the front desk I was given a second room this room was not as filthy as the first however again not cleaned finally I was given a third room and with this... More

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Thank you for taking the time to review your recent stay at Homestead Detroit - Southfield. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. Please know that we have strict quality control standards that are meant to prevent an unacceptable situation like... More

Southfield, Michigan
1 review
4 of 5 stars Reviewed May 18, 2012

I've enjoy my stay at Homestead Suites for some time now, Conswella is very helpful and goes beyond her duties when it comes to making sure guest are comfortable. Her customer service skills are exceptional, and she makes you feel welcome and like you are at home. Wilson Family

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Wilson Family, Thank you for your kind review of our stay at our Homestead Studio Suites Detroit – Southfield. I am so happy to hear Conswella took such great care of you. Your feedback is exactly what we like to hear. Thank you for choosing our hotels. We appreciate your business. More

Redford
1 review
3 of 5 stars Reviewed May 17, 2012

My stay at Homestead, has been an experience. The front desk staff Hamila is very professional and always, always Happy to assist with service when approached.

Was this review helpful? Yes
Management response:

I would like to personally thank you for taking time out to write such wonderful things about your experience at Homestead Detroit - Southfield. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on... More

Southfield, Michigan
1 review
4 of 5 stars Reviewed May 13, 2012

Cant beat the staff here,Halima always greats you with a smile

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Steve, Thank you very much for your positive review of the Homestead Studio Suites – Detroit Southfield. I am so happy to hear Halima took wonderful care of you. She’s a perfect example of the great guest service we strive for at our hotels. Thank you for sharing your feedback and we appreciate your business. More

Southfield, Michigan
1 review
5 of 5 stars Reviewed May 11, 2012

My services accommodations with Conswella is great her customers skills are highly recommended the way she go above and beyond is remarkable this is my home and Conswella make it worth it, what ever i need from towels to faxes what ever it isthat i need she wont stop until she make it happen i wish their was more people... More

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Michael, Thank you for taking the time to give us feedback on your stay at our Homestead Studio Suites Detroit – Southfield. It is wonderful to hear that Conswella took such great care of you. Our motto is “Excellence, Every Day, Every Way” and I think Conswella embodied that for you. Thank you for sharing your positive comments. I am... More

Southfield, Michigan
1 review
4 of 5 stars Reviewed May 8, 2012

I and my husband have had an extended stay at the hotel. We've endured some hardships recently, but the staff at the hotel have been more than accommodating. We have really enjoyed our stay. We have been particularly impressed by Halima's professionalism. She carries herself in a manner that is very customer friendly. She is always well informed, courteous and... More

Was this review helpful? Yes
Management response:

Thank you for kind review regarding your stay at our Homestead Studio Suites Detroit Southfield. We are happy to hear that Halima provided extraordinary guest service making your stay with us a pleasant one. It was our pleasure to serve you and we look forward to hosting you again in the very near future More

Escondido, California
1 review
3 of 5 stars Reviewed May 6, 2012

I have been staying in hotels all over the world in the course of my travel for my job, and was so impressed by the way Ms Halima conductes her job and herself. She is always very professional, curtious and and very knowledgeable about her job. I was so impressed with her understanding of any details that deals with my... More

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Chibuzor, Thank you very much for your great review of your stay at our Homestead Studio Suites Detroit – Southfield. Your kind words about the service you received from Halima is so wonderful to hear and very encouraging. I’m so glad Halima took such good care of you and that great service made you want to recommend our hotel. Thank... More

Ohio City, Ohio
1 review
5 of 5 stars Reviewed May 1, 2012

I never been to Detroit before and i was suppose to stay with my cousin but they didn't have any power so i had to check into a hotel i seen the hotel off the free way so i went to see their avalibilty i no it was about 10am but i was tired the clerk was so helpful she... More

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Thank you for your kind words regarding your stay at our Homestead Studio Suites Detroit – Southfield. It’s wonderful to hear how our staff, and Conswella in particular, took such great care of you. Thank you for posting this review. We appreciate your business. More

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Additional Information about Extended Stay America - Detroit - Southfield - Northwestern Hwy.

Also Known As:
Homestead Southfield
Homestead Suites Southfield
Southfield Homestead
Southfield Homestead Suites
Address: 28500 Northwestern Highway, Southfield, MI 48034 (Formerly Homestead Studio Suites - Detroit - Southfield)
Phone Number:
Location: United States > Michigan > Southfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 19 hotels in Southfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Detroit - Southfield - Northwestern Hwy. 2.5*
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