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Extended Stay America - Detroit - Southfield - Northwestern Hwy.

2.5 of 5
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28500 Northwestern Highway, Southfield, MI 48034 (Formerly Homestead Studio Suites - Detroit - Southfield)
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Best prices for: 1 room 1 guest
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Extended Stay America - Detroit - Southfield - Northwestern Hwy.
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69 Reviews from our TripAdvisor Community

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    22
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    11
    5
    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Detroit - Southfield - Northwestern Hwy.
See the most recent reviews
Fairfield
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 10, 2014

Check in took a while because there were other customers waiting to be served. Bianca handled the multiple check-ins well and as expeditiously as possible, in spite of technical difficulties with the company's computer system. I requested a room on the top floor in a quiet section of the hotel. This request was definitely accommodated. However, initially, we were provided... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed June 1, 2014

The service is excellent I was very greatful for Extended Stay Southfield representative name Halima great job took care of a problem I had very quickly and I was very satisfied and service well appreciated again I would recommend this hotel and visit it again

Was this review helpful? Yes
Southfield, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 10, 2014

My wife and I come to Southfield, Michigan every year, and we always stay for 4-8 weeks at Extended Stay on Northwestern Highway. The rooms are well equipped, the staff from the front desk to the maintenance man always treat us like family, and the value for the price is unbeatable. We also very much appreciate the free wi-fi.

Was this review helpful? Yes
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 16, 2014

There were dogs barking, I could hear every door closing and lots of conversation I didn't want to hear.The room was clean, howeve, the bathroom towels had old stained.the stove didn't work (other location of this chain actually had utensils this one didnt).I stayed at this hotel chain before and service was excellent. Actually there is another within 5mile. My... More 

Was this review helpful? Yes 2

Travelers are raving about these Southfield hotels

MinisterCoreyM
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 22, 2014

I had a wonderful front desk clerk named Ingrid who was very nice!! Inspite of a fire happening in the hotel TWO night, I'd still come back and stay here!! Everything was cool! I got a FREE night! :-)

Was this review helpful? Yes
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed November 13, 2013

The Front Desk Clerk Halima Was Very Polite And Professional. The Rooms Were Very Clean, Access To The Highway Was Easy To Get To My Destinations. I Do Plan On Staying There Again On My Next Visit. Hope To Get The Same Quality Of Service. As A Former Employee Of The Extended Stay In Vegas I Was Very Happy That... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Nell - Thank you for your great review of our hotel. I'm glad that our staff accommodated you with friendly and professional service. As well, I am pleased to read that you enjoyed your clean room and our hotel's location. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to... More 

Southfield, Michigan, United States
2 reviews
4 of 5 stars Reviewed November 6, 2013

This was a very comfortable stay and the location was perfect for me. I could walk to the movies and the shopping right from the hotel. The rooms are equipped with a kitchen area so you can prepare your meals there.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

I appreciate you taking the time to right such a great review. I'm so pleased to hear that your stay with us was a pleasant one. It is good to hear that our location and fully equipped kitchen was an added value t your stay. Our staff is continually coached on how to best provide professional, accommodating and friendly service... More 

Canton, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 30, 2013

The exterior and location were inviting and the receptionist was good and helpful, The hotel location was also very handy, but the corridor carpet had serious stains and looked aged. The room was Ok, but the mattress was so hard and uncomfortable that you longed for sunrise. Also they should advertise for morning snack rather than breakfast, though the coffee... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Rich - I received a copy of your review, and wanted to take a moment to personally respond. I am so glad that you liked our hotel's location and that service our staff provided. Still, I'm sorry that you found our hallways to be unclean and the bed in you room to be uncomfortable. In response, our housekeeping staff is... More 

Inkster, Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 26, 2013 via mobile

Front desk staff were helpful. hallway carpet dirty. Soon as I got off the elevator smelled weed smoke and cigarette smoke. Our room smelled like a old nursing home mixed with newports. Chairs were stained like somebody urinated in them. Furniture cheap. Very sad. Dont Stay here unless you just don't care. Should be less than 50 $

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The experience you described is not acceptable, and I sincerely apologize for your stay with us. To make sure this doesn't happen again, I am working on deep cleaning your room to ensure future guests do not experience the same issues. As well, our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 5, 2013

Value of hotel room was not comparable to the accommodations. Adjust prices to fit. Also, offer a decent breakfast to your guest. Paint the lobby, clean carpet and take down prices on vending machines.

Was this review helpful? Yes 2
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