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Courtyard by Marriott Detroit Southfield

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27027 Northwestern Highway, Southfield, MI 48033
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Courtyard by Marriott Detroit Southfield
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Courtyard by Marriott Detroit Southfield
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130 reviews from our community

Traveler rating
    58
    48
    18
    5
    1
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25
9
3
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kalamazoo, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Chosen for price, location, and reputation but totallly surprised by how very cool it was--loved the decor, the Bistro food, the unbelievable lobby plus the seating/firepit in the courtyard WOW! Clean and comfy room with everything I needed. Took advantage of the pool and the fitness room--they even supplied earbuds! Great value indeed. But the real treasure was the staff.... More 

Was this review helpful? Yes 1
Stacey S, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Malinda, Thank you for taking the time to review the Detroit Southfield Courtyard by Marriott on TripAdvisor! We are so happy to learn that our recent renovations, including the pool and fitness center, exceeded your expecations. We are most happy to learn that our staff provided excellent service and that you will be returning for the rest of your... More 

Minneapolis, MN
Top Contributor
82 reviews 82 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a business trip for me and location was the main factor. Service at this hotel was top notch! Front desk, Bistro, etc. Superb! The hotel itself... facelift looks nice. Much more modern look, etc. Outside of hotel... very outdated! Cigarette butts EVERYWHERE. My balcony had several butts as well... I know it was March, but it was in... More 

Was this review helpful? Yes 1
Stacey S, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Mndavet, Thank you for taking the time to review your stay. We are happy to learn that the location was convenient, that you liked our recent renovations, and that the customer service exceeded your expectations. I would like to take this opportunity to apologize for the cigarette butts. We have taken care of this issue and will continue to... More 

1 review
5 of 5 stars Reviewed March 13, 2015 via mobile

I've been a fan of Marriott from first visit! I enjoy the superb hospitality, beautiful decor, cleanliness and affordability. Marriott Brand has been and will continue to be my first choice in lodging. Keep up the marvelous job!!!

Was this review helpful? Yes
Stacey S, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Stephanie, Thank you so much for taking the time to review your stay at the Detroit Southfield Courtyard by Marriott! We are very happy to learn that you enjoyed your stay with us and that you will continue to be loyal to the Marriott brand. We are looking forward to having you stay with us again. More 

Warwickshire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 13, 2015

I enjoy staying at the Courtyard in Southfield. My main reason is its proximity to our USA office but beyond the bare logistics of this decision the team there have an incredible way in creating an environment and atmosphere that is truly a "home from home". The Courtyard Marriot staff strike a perfect balance between formal and informal; a balance... More 

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Stacey S, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Chris, Thank you so much for taking the time to review the Detroit Southfield Courtyard by Marriott. We appreciate the fantastic compliments and we cannot wait to share this review with the rest of our staff. Thank you for making us your first choice in places to stay when traveling to Detroit. We are looking forward to having you... More 

New York
2 reviews
4 of 5 stars Reviewed March 4, 2015

We stayed at end of February/beginning of March. Although the weather was cold, we were visiting family in the area. The Hotel was clean, the front desk associates were friendly, and the ambiance was very comforting. We had breakfast, which we enjoyed very much. The gentleman working to help as concierge in the afternoon, as well as helping serve breakfast... More 

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Stacey S, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Patrick, Thank you for taking the time to review your stay at the Detroit Southfield by Marriott. Dispite the cold weather, we are happy that we could provide exceptional service, great food, and a comforting ambiance while you were in town visiting family. I would also like to thank you for recognizing Alisa at the front desk. We will... More 

Scottsdale, Arizona
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 3, 2015

The staff at the hotel are exceptional, friendly, well trained and make you feel HOME. the rooms are clean and well appointed. THEN WE MUST DEAL WITH THE FOOD: we made the mistake of staying in and ordering two salads(vegetable tasted old, the salad itself was simply awful) we have between two of us maybe four bites. we also ordered... More 

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Stacey S, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Josepienknagura, Thank you for taking the time to leave us some valuable feedback. We are happy to learn that our staff provided friendly and courteous service. I also hope that you will accept our sincere apology for the food not meeting expectations. I know that your time is valuable, but if you would like to contact myself or a... More 

Torrance, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 27, 2015

Detroit is not a favorite destination for most travellers, so making the best out of any situation is all we can do sometimes. I stay at Southfield Courtyard whenever I am in town on business; most Courtyards have the same layout so it feels familiar regardless of the loaction. Rooms are pretty nice, clean, spacious, etc. Front desk staff is... More 

Was this review helpful? Yes 1
Stacey S, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Mark, Thank you so much for taking the time to review your stay at the Detroit Southfield Courtyard by Marriott on Tripadvisor! We appreciate the feedback and we are so happy to learn that you will be staying at the Detroit Southfield Courtyard whenever you are in Detroit for business. We are looking forward to being able to serve... More 

1 review
5 of 5 stars Reviewed February 20, 2015

We are from Buffalo, NY and came to Michigan to be married. The staff at Courtyard Inn exceeded our expectations. From making sure the needs of our out of town guests were met to making sure our reception area as beautifully decorated, we were so happy with the overall service. The rooms were beautiful and we were given an excellent... More 

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Stacey S, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Thank you so much for taking the time to review your stay at the Detroit Southfield Courtyard by Marriott on TripAdvisor. We really appreciate the the wonderful compliments and we are so happy to learn that our staff greatly exceeded your expectations. Congratulations on the wedding and we hope that you stay with us again for any future trips to... More 

1 review
5 of 5 stars Reviewed February 19, 2015

I stayed at the Courtyard Southfield on business, just an overnight stay, but it was one of the best nights away from home. Customer service has always been a big deal to me, as a consumer as well as someone who has worked in the field, and it was some of the best I've experienced. The staff at the Courtyard... More 

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Stacey S, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Ramona, Thank you so much for taking the time to review your stay with us at the Detroit Southfield Courtyard by Marriott on TripAdvisor! We really appreciate the compliments you gave us about our wonderful staff, your comfortable guest room, and our newly renovated property. We hope that when the weather improves you get a chance to enjoy our... More 

1 review
5 of 5 stars Reviewed February 14, 2015

Nichelle has always given great service. She's always pleasant and bubbly. Right away I could tell she was very knowledgable about her work. She gave me a great understanding of how the rewards program worked. She always goes out of her to make sure that my stays are most enjoyable. I also love the upgrades at this location. Great idea... More 

Was this review helpful? Yes
Stacey S, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Numbaonearies, Thank you for taking the time to review your stay at the Detroit Southfield Courtyard by Marriott. We are happy to learn that you were very pleased with our recent renovations, especially the Bistro. Also, thank you for recognizing Nichelle in your review. She brings such a positive energy to our team and we are so glad to hear... More 

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