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All 19 Southfield hotels

Courtyard by Marriott Detroit Southfield

3.0 of 5 Hotel   |   27027 Northwestern Highway, Southfield, MI 48033
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82%
Ranked #2 of 19 Hotels in Southfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Courtney B
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103 reviews from our community

Traveler rating
    44
    41
    12
    5
    1
See reviews for
22
8
3
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I used this hotel for our group that was coming in from out of town. Everyone (especially Whittney and Lattice!) were so welcoming and amazing. They let us know ahead of time of the construction that was going on. They let me get into my suite super early to get ready and they rearranged room assignments for... More

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London, Canada
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 1 week ago

We stayed on September 5th and found that the hotel surpassed expectations! Within moments of arriving in the room, front staff called to endure everything was as desired. They quickly sent up more towels. My daughter has celiac's so we asked for recommendations for a restaurant. Megan, she was ALWAYS there, was able to tell us where to go. Very... More

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Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall our stay was fine. The hot tub was closed while we were there, which was disappointing. Maid service was a bit slow one day. We left at 9:30 and returned at noon. The room had not been made up. We left and returned at 3:30 and still nothing. We requested the room get cleaned, which it did. I didn't... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

JustKelly2, Thank you for taking the time to leave your feedback on your most recent stay. I do apologize that the housekeeping service was a little slow during your stay. We have addressed this with the proper department. Our housekeepers work very hard every day to get around to rooms as fast as they can with as much precision and... More

Brampton, Canada
Top Contributor
98 reviews 98 reviews
71 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Disappointed at the quality and service at this property and wish I choose elsewhere to stay in the area. Sliding screen door wouldn't open, half hanging off and full of large holes in the screening; the security door latch to prevent intruders was missing (actually broken off with just the remnants present); the breakfast menu is minimal, a rip off... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Holy_Innocent, Thank you for your feedback on your recent stay with us. We appreciate the positives and negatives because this is what we are able to use to work hard every day to improve! Unfortunately, we did not meet your or our own standards on your stay. I want to apologize on behalf of the whole Courtyard Detroit Southfield staff.... More

1 review
3 of 5 stars Reviewed 2 weeks ago

One side of this hotel faces out toward the highway, and both the noisy fan and the noisy highway were problems. If you stay here, be sure to specify a room facing the pool, with a porch or balcony. Those seemed nicer and quieter. Kudos on the breakfast area and the work-out room, which was unusually large and well equipped.... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Paul M, Thank you for leaving your feedback on your recent stay with us. I want to extend my sincerest apologies that you had an issue with highway noise. It is a positive that we are by a major highway and are easily accessible. However, noise is not a positive and unfortunately it is uncontrollable. What we CAN do is,... More

York, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights from 8/20 to 8/22/14 for a business meeting. I wasn't familiar with the area at all and found that it really isn't possible to walk to anywhere from this hotel. There are several highways surrounding the hotel that make it impossible to explore on foot. There is a Marriot next door that we did... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Winnie K, I want you thank you for taking the time to leave your feedback on your experience at the Courtyard Detroit Southfield. I was pleased to read your great comments about the oatmeal at the Bistro and the level of comfort you found in our brand new beds! We agree that the addition of the Bistro has given... More

Fayetteville, Georgia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Several family members traveled to the Detroit area to attend a family reunion, which was held August 1-3, 2014. We stayed at the Courtyard based on reading the positive reviews on TripAdvisor. The hotel, which is located near several area freeways, and there are numerous shopping malls nearby. Upon checking in we were greeted by friendly front desk personnel. The... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Tuebor30215, Thank you so much for taking the time to leave your feedback on your recent stay at the Courtyard Detroit Southfield! I am thrilled that you were able to have a pleasant weekend in Southfield We definitely enjoy accommodating groups such as family reunions and providing a comfortable and clean place to be your home away from home.... More

Atlanta, Georgia
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 10, 2014

I traveled to Southfield Michigan for a wedding the first weekend in August. My stay at the Southfield Courtyard from Aug. 1 to Aug. 4 was a pleasant suprise. the hotel is easily accessible from I-696 and is located in a buisness area next to the Marriott. The front desk staff as well as the cleaning staff were courteous, friendly... More

Was this review helpful? Yes 1
PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Ann7714, Thank you for your time in reviewing the Courtyard Detroit Southfield regarding your most recent stay in the area for a wedding. Our property is in a fantastic location right near I-696, the Detroit Metro Airport, downtown Detroit and more. Our sales team works very hard to work with social groups, such as weddings or family reunions, to ensure... More

Northfield, Ohio
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 2, 2014 via mobile

The hotel is newly renovated but I think they forgot to renovate their customer service and housekeeping! When checked in and immediately left the hotel to see the city and when we returned for the evening, my daughter was getting into the bed and lifted her pillow to find dead bugs underneath! How was that missed or even possible!?? The... More

Was this review helpful? Yes 1
PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear ReGinae R, Thank you for taking the time to share your experience. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid such problems in the future.... More

Madison, Mississippi
1 review
5 of 5 stars Reviewed August 1, 2014

I thoroughly enjoyed my stay. The rooms are newly remodeled and very clean. The staff is outstanding. Everyone is very friendly and goes out of their way to provide the best service and experience. Also, there are many extra touches that made the stay even more enjoyable like a beautiful courtyard with a blazing fire pit on a cool evening... More

Was this review helpful? Yes
PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Vicki G, Thank you so much for your wonderful review on the Courtyard Detroit Southfield! We truly appreciate your kind words and I was pleased to read great comments, specifically those regarding our staff members and the cleanliness of our property. We work hard every day to ensure that we are providing guests with a clean and comfortable home away... More

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Additional Information about Courtyard by Marriott Detroit Southfield

Address: 27027 Northwestern Highway, Southfield, MI 48033
Location: United States > Michigan > Southfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Detroit Southfield 3*
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