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Courtyard by Marriott Detroit Southfield

3.0 of 5 27027 Northwestern Highway, Southfield, MI 48033
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Certificate of Excellence 2014
Courtyard by Marriott Detroit Southfield
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Courtyard by Marriott Detroit Southfield
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105 reviews from our community

Traveler rating
    44
    42
    13
    5
    1
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22
7
3
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Bloomfield, Michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night in September 2014. I loved the modern revamped rooms. The hd tv, the balcony, and comfy bed where my favorite features of the room. I only wished it was a microwave in the standard rooms. Otherwise i had a great stay with no problems. I will return in the future.

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Indianapolis, Indiana
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

What to like: you get most of the amenities of your standard Courtyard. It is conveniently located close to the highway, however rooms on the back side of the hotel are very quiet. I heard no rush hour traffic. They have the Bistro with bar items so you could get by eating a few meals here if you didn't venture... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

UntamedAZlady, Thank you for taking the time to leave your comments on your recent stay at the Courtyard Detroit Southfield. We truly appreciate any feedback from our guests. I was pleased to read that you were able to sleep well in a quiet room even with our property being located right by the highway. Also, I agree that the Bistro... More

Contributor
13 reviews 13 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My very first impression of this hotel was great. Every single staff I walked past greeted me with a smile to say hello/ good morning. That was very refreshing to have such a friendly staff. The hotel room was clean, comfortable and spacious. My only small comment is there was a funny smell in my room when I first walked... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Jade N, We are very pleased to see such favorable ratings regarding your stay here at the Courtyard Detroit Southfield. It is very rewarding to know that a valued guest has enjoyed their stay and expectations were met. We look forward to being of service again in the future and with prior requests, we will do our best to... More

1 review
5 of 5 stars Reviewed September 9, 2014 via mobile

My husband and I used this hotel for our group that was coming in from out of town. Everyone (especially Whittney and Lattice!) were so welcoming and amazing. They let us know ahead of time of the construction that was going on. They let me get into my suite super early to get ready and they rearranged room assignments for... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Courtney B, Thank you so much for your wonderful feedback on your experience here at the Courtyard Detroit Southfield for a wedding group. We always welcome different varieties of groups at our property and it our pleasure to be of assistance whether it be accommodating early arrivals if available, handing out welcome gift bags or simply delivering the highest quality... More

London, Canada
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed September 9, 2014

We stayed on September 5th and found that the hotel surpassed expectations! Within moments of arriving in the room, front staff called to endure everything was as desired. They quickly sent up more towels. My daughter has celiac's so we asked for recommendations for a restaurant. Megan, she was ALWAYS there, was able to tell us where to go. Very... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Tracey C, We want to thank you for taking the time to leave your feedback on your recent stay with us at the Courtyard Detroit Southfield. We are so humbled by your kind words about our staff, specifically Nichelle and Megan, who certainly are strong assets to our company. We take great pride on delivering exceptional guest service with... More

Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2014

Overall our stay was fine. The hot tub was closed while we were there, which was disappointing. Maid service was a bit slow one day. We left at 9:30 and returned at noon. The room had not been made up. We left and returned at 3:30 and still nothing. We requested the room get cleaned, which it did. I didn't... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

JustKelly2, Thank you for taking the time to leave your feedback on your most recent stay. I do apologize that the housekeeping service was a little slow during your stay. We have addressed this with the proper department. Our housekeepers work very hard every day to get around to rooms as fast as they can with as much precision and... More

Brampton, Canada
Top Contributor
98 reviews 98 reviews
71 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed September 3, 2014

Disappointed at the quality and service at this property and wish I choose elsewhere to stay in the area. Sliding screen door wouldn't open, half hanging off and full of large holes in the screening; the security door latch to prevent intruders was missing (actually broken off with just the remnants present); the breakfast menu is minimal, a rip off... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Holy_Innocent, Thank you for your feedback on your recent stay with us. We appreciate the positives and negatives because this is what we are able to use to work hard every day to improve! Unfortunately, we did not meet your or our own standards on your stay. I want to apologize on behalf of the whole Courtyard Detroit Southfield staff.... More

1 review
3 of 5 stars Reviewed September 2, 2014

One side of this hotel faces out toward the highway, and both the noisy fan and the noisy highway were problems. If you stay here, be sure to specify a room facing the pool, with a porch or balcony. Those seemed nicer and quieter. Kudos on the breakfast area and the work-out room, which was unusually large and well equipped.... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Paul M, Thank you for leaving your feedback on your recent stay with us. I want to extend my sincerest apologies that you had an issue with highway noise. It is a positive that we are by a major highway and are easily accessible. However, noise is not a positive and unfortunately it is uncontrollable. What we CAN do is,... More

York, Pennsylvania, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 22, 2014

I stayed here for two nights from 8/20 to 8/22/14 for a business meeting. I wasn't familiar with the area at all and found that it really isn't possible to walk to anywhere from this hotel. There are several highways surrounding the hotel that make it impossible to explore on foot. There is a Marriot next door that we did... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Winnie K, I want you thank you for taking the time to leave your feedback on your experience at the Courtyard Detroit Southfield. I was pleased to read your great comments about the oatmeal at the Bistro and the level of comfort you found in our brand new beds! We agree that the addition of the Bistro has given... More

Fayetteville, Georgia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 16, 2014

Several family members traveled to the Detroit area to attend a family reunion, which was held August 1-3, 2014. We stayed at the Courtyard based on reading the positive reviews on TripAdvisor. The hotel, which is located near several area freeways, and there are numerous shopping malls nearby. Upon checking in we were greeted by friendly front desk personnel. The... More

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PublicRelationsKari, Public Relations Manager at Courtyard by Marriott Detroit Southfield, responded to this review

Dear Tuebor30215, Thank you so much for taking the time to leave your feedback on your recent stay at the Courtyard Detroit Southfield! I am thrilled that you were able to have a pleasant weekend in Southfield We definitely enjoy accommodating groups such as family reunions and providing a comfortable and clean place to be your home away from home.... More

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Additional Information about Courtyard by Marriott Detroit Southfield

Address: 27027 Northwestern Highway, Southfield, MI 48033
Location: United States > Michigan > Southfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Detroit Southfield 3*
Number of rooms: 147
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