My in-laws originally booked 2 room (four beds) for a family reunion months in advance. When I read reviews of this place, I hoped to convince my them to cancel the reservations but it was already too late. The place has a 50% penalty for cancellations and their credit card was charged immediately after they reserved the rooms. At $200... more

First, this "hotel" (and I use that term in the loosest possible definition of the word) has changed it's name to the South Haven Inn. Doesn't matter - it seems that, based on the reviews I just read, the only thing that has changed is the name. I would like to emphasize first and foremost that the staff at this... more

Everything on the other posts is so dead on I need not repeat it all. We too paid for the inclusive and were told after we got there and they had our money, that many if not all of the things promised were not available. Major case of Bait and Switch. Way to much money, misleading web site photos, noone... more

I agree with the other negative posts on TripAdvisor. This property has a website that makes the place look like a lot better than it really is. My husband and I stayed for 2 nights at $159 per night which is way overpriced for what you really get. It sounds like from the other posts that those unhappy with their... more

I too was a victim to the beautiful web page that the Orchard Inn and Suites posted on their website. It was very misleading. I booked a three day vacation for my Mother and my four children. The day my Mom arrived at the Inn, she contacted me immediately and was very upset at the sight of the building. It... more

My husband and I stumbled upon An Orchard Inn and Suites while looking for a place to stay in South Haven last summer. We were pleasantly surprised when we were able to obtain a room (we got the last one), as we did not know that the Blueberry Fest was happening that weekend. We so enjoyed our stay, that we... more

Booked with orchard inn and suites July 27-29, needless to say left next day. Going by the picture of the inn online and what the room looked like from the website, was shockingly surprised when we arrived. First off the room we booked for $189 plus tax etc.( that is suppose to accomodate 4 people) a night was not newly... more

While this was not our first choice for a hotel in South Haven, it was the only one with a vacancy on short notice. Plus, the Website said that they had newly renovated rooms with hardwood floors so we decided to give it a try. Our first warning should have been been when the reservationist said that they normally "require... more

Our stay was a mixed review. The room was nice but small and the restaurant was OK. But the pool was a mess. We had dead and live spiders in the pool (alot) and dead frogs. When this was reported the front desk clerk - said "thank you for telling us". My children were afraid to swim. Which is an... more