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All 11 South Haven hotels

Comfort Suites South Haven

2.0 of 5 Hotel   |   1755 Phoenix Street, South Haven, MI 49090
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Ranked #8 of 11 Hotels in South Haven
A recent review
4 of 5 stars Reviewed July 9, 2014
Deborah S Jasonville, Indiana
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87 reviews from our community

Traveler rating
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    25
    21
    8
    13
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33
30
4
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Suites South Haven
See the most recent reviews
Jasonville, Indiana
1 review
4 of 5 stars Reviewed July 9, 2014

Not enough seating in the breakfast area. As a tourist area, everybody is downstairs for breakfast, even through the week. And wifi was not good. Had it in the evening, but it would not work the next morning.

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Grand Rapids, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

I found the rating for this hotel on this website and other travel websites puzzling. Rated as 6th best out of 12 for stays in South Bend at the time I booked my trip (late June, 2014). I found the facility to be clean and quiet. The room was excellent, clean and comfortable. The staff was helpful and very polite.... More

Was this review helpful? Yes 1
chicago
Top Contributor
93 reviews 93 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed June 17, 2014

This is a standard comfort inn, clean, hospitable, competitively priced (which is way too high for South haven before July- in my opinion ). Breakfast is as expected. No major complaints except that we could hear the television in the next room as though it was in our room. Other than that, the only down side is that it is... More

Was this review helpful? Yes 1
Dayton, Ohio
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 30, 2014

When you travel -- you have a standard. The place has to be clean and neat and comfortable. You don't need every perk... but you need the essentials done well. This place is clean, neat, comfortable and affordable. Plus the staff is pleasant.... don't appear to work for some corporate person a million miles away. Excellent value.

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leesburg indiana
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 15, 2014

Had never been to this area before, and we were booking two rooms for 3 nights, one for ourselves & one for our children who were coming in from Denver CO to meet us, so really were keeping our fingers crossed. We were given 2 rooms on 2nd floor, elevator made it VERY simple to navigate, and the rooms were... More

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Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry that you did not enjoy your stay 100%. Your satisfaction is important to us and we will use the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.... More

Spring Lake, Michigan
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 10, 2014

I was traveling to Chicago Midway Airport and I had forgotten to check-in online before I left the house. I stopped at the Comfort Suite and Christina quickly unlocked the Business Center so I could use the computer and complete the task. Service like this is why I stay at Comfort Suites when ever possible.

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Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello Randy, Thank You for taking the time to send us a kind review. Thank you for stoping in to see us here at Comfort Suites. We hope to see you again in the future. More

Pullman, Michigan
1 review
5 of 5 stars Reviewed February 9, 2014

The atmosphere was so relaxing. The staff was so helpful and the rooms were big and clean. There was five of us and we didnt feel crowded and the kids really enjoyed the pool. The breakfest was great to. They had blueberry waffles, sausage, eggs, donuts, cereal and more. It was one of the best hotels ive been at in... More

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Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello Mike, Thank You for taking the time to send us a kind review. I am glad to hear that you enjoyed your stay with us at Comfort Suites. We hope to see you and your family in the future. More

Fort Wayne, Indiana
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 20, 2013

I have NEVER stayed in a Choice Hotel in this condition.There was dirt in the bathroom corners, and the bathtub. The toilet paper roll holder fell off the wall the first time I used it. Dust all around the carpet edge. Refrigerator wouldn't get cold, alarm clock button didn't work. At breakfast the waffle iron wasn't hot and the buzzer... More

Was this review helpful? Yes 1
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello Cindy, I am sorry that you did not enjoy your stay with us at Comfort Suites. We would like to invite you to come back and see how we are doing now. Please give us a call if you would like to set up a future reservation. More

Chicago, Illinois
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 13, 2013

Last minute trip on a fall weekend, room was clean, hotel was fine, missed breakfast but eating area seemed fine. Coffee machine a little touchy. Staff a little aloof, but considerate. Could use a little tlc, but fine for an overnight stay and close to great ice cream

Was this review helpful? Yes
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello, Thank You for taking the time to send us a review. We are glad that you enjoyed your stay at Comfort Suites, but sorry that you did not enjoy your stay 100%. We would like to invite you to come back and see how we are doing now. If you would like to make a future reservation please give... More

Ann Arbor
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 25, 2013

I enjoyed staying in this hotel several times a few years back, but this time was a disappointment. The room was not very clean (dirt along the edges of the room and in the corner of the bathroom counter) and the linens and mattress were stained and worn. I did get a call to ask if everything was okay, but... More

Was this review helpful? Yes
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello Nancy, Thank You for taking the time to send us a review. We are sorry that you did not enjoy your stay with us 100%. We would like to invite you to come and stay with us again, and see how we are doing now. If you would like to make a future reservation please give us a call. More

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Additional Information about Comfort Suites South Haven

Address: 1755 Phoenix Street, South Haven, MI 49090
Phone Number:
Location: United States > Michigan > Van Buren County > South Haven
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites South Haven 2*
Number of rooms: 61
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Also Known As:
Comfort Suites South Haven Hotel South Haven
South Haven Comfort Suites

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