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All 12 South Haven hotels

Comfort Suites South Haven

2.0 of 5 Hotel   |   1755 Phoenix Street, South Haven, MI 49090
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Ranked #6 of 12 hotels in South Haven
A recent review
5 of 5 stars Reviewed February 10, 2014
randy f Spring Lake, Michigan
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62 people have reviewed this hotel

Traveler rating
    14
    17
    14
    7
    10
See reviews for
23
21
2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Spring Lake, Michigan
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 10, 2014

I was traveling to Chicago Midway Airport and I had forgotten to check-in online before I left the house. I stopped at the Comfort Suite and Christina quickly unlocked the Business Center so I could use the computer and complete the task. Service like this is why I stay at Comfort Suites when ever possible.

Was this review helpful? Yes
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello Randy, Thank You for taking the time to send us a kind review. Thank you for stoping in to see us here at Comfort Suites. We hope to see you again in the future. More

Pullman, Michigan
1 review
5 of 5 stars Reviewed February 9, 2014

The atmosphere was so relaxing. The staff was so helpful and the rooms were big and clean. There was five of us and we didnt feel crowded and the kids really enjoyed the pool. The breakfest was great to. They had blueberry waffles, sausage, eggs, donuts, cereal and more. It was one of the best hotels ive been at in... More

Was this review helpful? Yes
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello Mike, Thank You for taking the time to send us a kind review. I am glad to hear that you enjoyed your stay with us at Comfort Suites. We hope to see you and your family in the future. More

Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 20, 2013

I have NEVER stayed in a Choice Hotel in this condition.There was dirt in the bathroom corners, and the bathtub. The toilet paper roll holder fell off the wall the first time I used it. Dust all around the carpet edge. Refrigerator wouldn't get cold, alarm clock button didn't work. At breakfast the waffle iron wasn't hot and the buzzer... More

Was this review helpful? Yes 1
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello Cindy, I am sorry that you did not enjoy your stay with us at Comfort Suites. We would like to invite you to come back and see how we are doing now. Please give us a call if you would like to set up a future reservation. More

Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 13, 2013

Last minute trip on a fall weekend, room was clean, hotel was fine, missed breakfast but eating area seemed fine. Coffee machine a little touchy. Staff a little aloof, but considerate. Could use a little tlc, but fine for an overnight stay and close to great ice cream

Was this review helpful? Yes
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello, Thank You for taking the time to send us a review. We are glad that you enjoyed your stay at Comfort Suites, but sorry that you did not enjoy your stay 100%. We would like to invite you to come back and see how we are doing now. If you would like to make a future reservation please give... More

Ann Arbor
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 25, 2013

I enjoyed staying in this hotel several times a few years back, but this time was a disappointment. The room was not very clean (dirt along the edges of the room and in the corner of the bathroom counter) and the linens and mattress were stained and worn. I did get a call to ask if everything was okay, but... More

Was this review helpful? Yes
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello Nancy, Thank You for taking the time to send us a review. We are sorry that you did not enjoy your stay with us 100%. We would like to invite you to come and stay with us again, and see how we are doing now. If you would like to make a future reservation please give us a call. More

2 reviews
5 of 5 stars Reviewed September 21, 2013

I use the Comfort family alot. Prefer them because of the breakfast and the hospitality. I must say this time was no exception. I called for a reservation, because if you don't know, calling and actually talking to the staff, can sometimes get you a better rate than their website and other travel companies. Mentioned it was my anniversary, the... More

Was this review helpful? Yes
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello, Thank You for taking the time to send us a kind review. We are glad that you enjoyed your stay with us at Comfort Suited. We hope to see you again in the future. More

Missouri
Top Contributor
73 reviews 73 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed September 7, 2013

We have vacationed in South Haven numerous times, but this was our first stay at the Comfort Suites. It was pretty close to perfect! We were greeted warmly and when in our suite for a short time, received a call from the front desk to ask if everything was okay. For our stay, we chose a hot-tub suite. The room... More

Was this review helpful? Yes 1
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello, Thank You for taking the time to send us a kind review. We are glad that you enjoyed your stay with us here at Comfort Suites. Hope to see you again in the future. More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 10, 2013

I have stayed at this hotel twice this summer. The rooms are clean and sanitary. It was nice to get a call from the front desk a few minutes after I checked into my room to make sure everything was clean and up to my standard in the room. It is a comfort Inn so although everything is not updated... More

Was this review helpful? Yes 1
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello, Thank You for sending us a kind review. I am glad that you enjoyed your stay with us. We hope to see you again soon. More

Dallas, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 18, 2013 via mobile

This place is way over priced! For over $200.00 per night we were checked in to a room with bed bugs. The owner denied that's what the blood filled bug on the bed was, but did move our room. No discounts were given. The new room was clean but had holes in the sheets. This place should provide more than... More

Was this review helpful? Yes 3
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello. I are so very sorry that you did not enjoy your stay will us. If you would like to dicuss this further please give me a call. I would like to invite you to come back and see how we are doing. If you would like to make a future reservation please give me a call.. More

michigan
Top Contributor
59 reviews 59 reviews
26 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed June 19, 2013

Clean hotel..great wifi. This hotel is very nice and would stay again if I am in this area. But it did have a few annoying issues which didn't allow me to give this a higher rating. The beds were great..the extra pillows were a plus! 1st issue was a simple why couldn't I completely close the curtains? Not only were... More

Was this review helpful? Yes 3
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello, We want to thank you for sending us a kind review. We are sorry that you did not enjoy your stay 100% with us. On your next vist to Comfort Suites we will be glad to help you out with the curtain issue. We look forward to seeing you in the future. More

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Additional Information about Comfort Suites South Haven

Also Known As:
Comfort Suites South Haven Hotel
Comfort Suites South Haven Hotel South Haven
South Haven Comfort Suites
Address: 1755 Phoenix Street, South Haven, MI 49090
Phone Number:
Location: United States > Michigan > Van Buren County > South Haven
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 hotels in South Haven
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites South Haven 2*
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