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Comfort Suites South Haven

2.0 of 5
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1755 Phoenix Street, South Haven, MI 49090
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Comfort Suites South Haven
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Ranked #8 of 11 Hotels in South Haven
A recent review
3 of 5 stars Reviewed March 17, 2015
Double0Seven SE Washington State
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89 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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SE Washington State
Top Contributor
62 reviews 62 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 17, 2015

I reserved a room at this facility because we had a family member with a pet and it was really the only live option in the area. However, it seems to me that they are relying on that feature for their business and not keeping the facility up. Our room had the marks of a poorly maintained hotel, including one... More 

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Mendon, Michigan
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2015 via mobile

We stayed in a whirlpool king suite. The room itself was very nice. Hotel safe very nice. Housekeeping was less than desirable. Hair left in sink and tub. No tissues. Wads of hair on carpet. Hot breakfast was gross. But for a whirlpool suite on the weekend the price was cheap.

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Indianapolis, Indiana
Top Contributor
68 reviews 68 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 15, 2015

I stayed here on January 12, 2015; then finding myself coming through the same area on January 15, 2015, I decided to stay again. The same place; but two entirely different experiences. On my first night, the front desk clerk was very sociable; and, SHE gave me a very nice room. Then on my second night, the front desk clerk... More 

Was this review helpful? Yes 5
Hudson, NC
Top Contributor
75 reviews 75 reviews
35 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 8, 2014

Stayed here at the end of October. It was a great stay. The room was clean with no funky odors. I could smell chlorine/the pool in the hallway even on the 3rd floor like others have mentioned but it reminds me of childhood motel stays so it didn't bother me at all. Lady the front desk was beyond friendly and... More 

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Senior Contributor
41 reviews 41 reviews
7 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed November 2, 2014

The price for whirlpool room was actually less than other comfort suits we have stayed at. The room had everything we needed. Only complaint might be slows internet; but this may be a provider issue so will not deduct them for it. Breakfast was good and hot foods included sausage and eggs. The comfort Suits is easy to find and... More 

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Middlebury, IN
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 21, 2014

Stayed there Friday and Saturday nights October 17th and 18th. Hotel was reasonably clean. Beds were okay. It was a bonus that the room had a fold out couch. Oldest son made sure to let us know that it wasn't comfortable. One flaw with layout. is that the bathroom door opened right into closet, when closet door was open. Breakfast... More 

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New Lenox, IL
Top Contributor
95 reviews 95 reviews
9 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed October 13, 2014

Couldn't take a bath because (Room 103) has tried to caulk around the drain so many times, you can't close the drain. Also not crazy that we could not eat breakfast Sunday morning because there was no room to sit (for lots of people), the coffee maker stopped working, and the food looked pretty bad. And since the front desk... More 

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Norwalk
Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 22, 2014 via mobile

For the price, it was a disappointment. I have stayed at many Comfort Suites/Inns and this was the most expensive. Yes it is a vacation destination, but they should at least offer a decent breakfast for the price. The rooms were clean, but ordinary.

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2 reviews
3 of 5 stars Reviewed September 21, 2014

Comfortable, semi-clean room, strong smell of chlorine even 3 floors up breakfast nice, but over too early for a weekend. Bathroom had a clump of hair left behind by the previous folks. Pricey for what little they offer. Wouldn't return.

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Bath
Top Contributor
69 reviews 69 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 18, 2014

After reading some of the reviews, I was concerned that this property had become run down. However, we found the hotel to be very good. We had a 3rd floor room & I think this room was newly renovated. The furnishings & functionality were really good. The towels were in good shape (perhaps replaced since the reviewer commented on the... More 

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