We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express South Haven

Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
1741 Phoenix Rd, South Haven, MI 49090
Special Offer
Save 10-30%
Holiday Inn Express South Haven
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #2 of 11 Hotels in South Haven
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 10, 2013
pjbailey713 Tecumseh, MI
Write a Review

106 reviews from our community

Traveler rating
    38
    40
    22
    4
    2
See reviews for
35
36
6
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (106)
  • Mar-May only
    (15)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (12)
All months
There are newer reviews for Holiday Inn Express South Haven
See the most recent reviews
Tecumseh, MI
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 10, 2013 via mobile

We had an easy check in & got some treats for being rewards members. The room was nice & clean, had a king jacuzzi suite. Bed did not seem as big as our king bed at home but not a huge deal just seemed strange. Breakfast was decent, we got there late but there was plenty left. Had full cable,... More 

Was this review helpful? Yes 2
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

pjdeeds, I am happy to hear that you enjoyed your time spent at our hotel! We are also very happy with the way our remodel project is turning out, and can't wait for the finished product! Thanks for choosing Holiday Inn Express as your getaway! We hope to see you again soon! Kevin Christians General Manager More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2013 via mobile

Though not bike-able with kids, this was an good, affordable alternative place to stay, when we couldn't find anything in downtown South Haven. A short 1-mile drive gets you to the Beach, restaurants and shops. This new hotel is clean, nicely decorated & offers friendly service, a great indoor pool, free breakfast bar & free wifi. We were pleasantly surprised... More 

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Angeegrogan, I am thrilled that you chose to stay at our hotel during your trip to South Haven last summer! I am even more thrilled that you enjoyed your stay! Thank you for your kind words and recommendation! Also, we are currently finishing up some renovations at our hotel this spring. You would not believe the transformation that has taken... More 

Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 1, 2013

The front desk staff was very friendly and helpful. I had a question about their cribs and they got one out and showed it to me with no hesitation. The first room we were given didn't smell right. I told the front desk and they gave us another room with no problem and apologized. The 2nd room was perfect. I... More 

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear packer022049, Thank you for compliments regarding our hotel and staff. We take great pride in our ability to deliver excellent customer service. Again, I apologize for the condition of the first room and can assure you the odor has been eliminated. I'm happy we found a room that you and your family were able to enjoy! Looking forward to... More 

Demotte, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2012

for one night...desk girl very friendly, and gave us another room due to the person/persons above us who were making a lot of noise. I appreciated that. Great location... Carpets throughout stained and worn, but other than that, no complaint.

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Larry B, Thank you for your compliments regarding your stay at Holiday Inn Express - South Haven, MI. I'm glad we were able to accommodate your needs throughout your stay. I'd also like to apologize for the condition of our carpet. We will actually be replacing all the carpet and furniture throughout our entire hotel this Winter. We are very... More 

Harbor Springs, Michigan
Top Contributor
259 reviews 259 reviews
68 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed October 8, 2012

I stayed at this Holiday Inn Express in the charming Lake Michigan port town of South Haven with my wife for 4 days while on a temporary work assignment. The hotel is conveniently located just off the Interstate and two miles from downtown. The room was moderately comfortable, but with inadequate lighting. The bed and the pillows were comfortable. Wi-Fi... More 

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

LouBobHarborSprings, Thank you for your comments. I'm happy to see that you enjoyed your time at our hotel. I would also like to add that we are going through some exciting renovations this Winter. In addition to new carpet and furniture throughout our hotel, there will be a brand new lighting package in the rooms! We would love for you... More 

Ft. Wayne, IN
Top Contributor
52 reviews 52 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 8, 2012

This was a "girlfriends" trip to the wineries and shops in the South Haven area. We had one of their 2 Queen Suite rooms and it worked out really well for 4 ladies traveling together. This room had some extra space with a table for 2 and a love seat (that would make another bed) and coffee table. We were... More 

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

1963corvette, I truly appreciate your comments. Thank you for your compliments! I'm thrilled that our hotel helped make a great vacation for you and your friends! Come back and see us! Kevin Christians General Manager More 

North Liberty, Iowa
Contributor
20 reviews 20 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 14, 2012

This group of people are fantastic. I did not meet a bad one in the bunch. From the front desk to the housekeeping staff. Look, they know that there hall carpet needs replaced, but you don't will stay here again when I come back to South Haven sleep in the hall. The beds were comfortable,The rooms were clean. Good breakfast.... More 

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Gjason G, We take great pride in our ability to provide excellent customer service for all of our guests. I am so happy you enjoyed your stay here. Thank you for your wonderful comments regarding your experience! Also, new carpet is coming this Winter! Looking forward to see you again! Kevin Christians General Manager More 

Chicago, Illinois
Contributor
17 reviews 17 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 13, 2012

No, its not one of those fabulous B&B's near Lake Michigan, but for what it is - - a chain hotel on the other side of the highway, this is one of the best. Newly remodeled (with the new room furniture soon to be installed) with great service and looking to please staff, this Holiday Inn Express is a leader... More 

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

RJIL, Your comments are greatly appreciated! I'm happy to hear that you enjoyed your upgrade as a Priority Club member! Our new furniture is on its way! Come back and check us out again! Kevin Christians General Manager More 

Pendleton, KY
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 23, 2012

Holiday Inn Express, was average nothing fancy nothing plain. Although customer service was excellent, every person working there was nice, friendly, helpful and Smiling (this seems to have gone by the way side in alot of places) They truly acted as though they enjoyed their jobs.

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

bsbeehler, On behalf of my entire staff, it was our pleasure to serve you. We take pride in what we do and like to share our passion with our guests. Thank you for your compliments! Kevin Christians General Manager More 

Michigan
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 7, 2012

We went here on a last minute trip and when they had only one room left, Kevin allowed us to use our priority club points plus some cash to book the last room and then bonused us with a super nice upgrade! The hotel is lovely but the service is spectacular. I travel quite a bit for business and have... More 

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Searching3, I'm thrilled you enjoyed your stay at our property! The pleasure was all mine to accommodate your last minute needs! I look forward to seeing you again in the future! Kevin Christians General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (1)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (7)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question