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All 11 South Haven hotels

Holiday Inn Express South Haven

2.5 of 5 Hotel   |   1741 Phoenix Rd, South Haven, MI 49090
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Ranked #2 of 11 Hotels in South Haven
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 7, 2013
Harry J Naperville, Illinois
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101 reviews from our community

Traveler rating
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    22
    4
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express South Haven
See the most recent reviews
Naperville, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2013

Very nice stay for couples... The breakfast was great..there was a hotel employee/lady that made sure everything was fresh, clean, and plentiful. Nice work!! I would stay here again we had a great trip and love the town of South Haven as well.

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Harry J, Thank you for your compliments! I'm happy to hear that you were able to enjoy your time, and breakfast, at our hotel! We hope to see you again soon! Kevin Christians General Manager More

Top Contributor
117 reviews 117 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 21, 2013 via mobile

South Haven in the winter isn't the most pleasant of places as it is bitter cold, but we wound up there and this hotel was warm and inviting. The rooms were modern and clean and the front desk staff was pleasant. There was fruit in the lobby 24 hours a day and the warm complimentary breakfast was just what we... More

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Kurt R, Thank you for letting us know about how much you enjoyed your stay! I truly appreciate all of my guests' feedback, and am thrilled you were able to "warm up" at our hotel this Winter. You should definitely come check us out this Summer, and see everything South Haven has to offer! Looking forward to seeing you again... More

Wakarusa
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 14, 2013

My husband and I went to South Haven for a short weekend away for our anniversary. My sister recommended the Holiday Inn Express and I am so happy she did. The staff was extremely friendly, the hotel was quiet, and the room was spotless. I am very particular about the cleanliness of hotel rooms and was unable to find anything... More

Was this review helpful? Yes 2
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Lori A, Happy Belated Anniversary! Also, please offer a big thank you to your sister for the recommendation! We are also very happy you chose to take her advice. Similar to you, we are very particular about the cleanliness of our hotel and take great pride in the presentation of our property. Thank you for noticing and for your compliments!... More

Franklin, Ohio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2013

Kevin C. helped me plan for 36 senior adults to come for the Tulip Festival. We were given a excellant rate and treated like kings and queens. The staff was excellant and helpful with every question we had. Everything was very clean. The breakfast was one of the best I have ever had.

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Hester C, Thank you so much for the compliments and kind words regarding our property! We were happy to be your host during your visit to the Tulip Time Festival. I'm thrilled to hear that you and your group had such a great time! Hopefully we will see you again next year, if not sooner! Kevin Christians General Manager More

Kalamazoo, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2013

Rooms are cheaper during off season - and Lake Michigan is always a beautiful place to visit. We enjoyed ourselves very much in a room with a jacuzzi. Breakfast was very good. Room very clean! I would have given 5 stars but one of the jacuzzi jets didn't work properly.

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Carol B, Thank you so much for your compliments for our property! I am happy that you chose to stay with us! South Haven and Lake Michigan are beautiful to visit, and I'm glad you were able to enjoy the scenery! I apologize for the jets not working properly, but I appreciate you taking the time to inform us of... More

Tecumseh, MI
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 10, 2013 via mobile

We had an easy check in & got some treats for being rewards members. The room was nice & clean, had a king jacuzzi suite. Bed did not seem as big as our king bed at home but not a huge deal just seemed strange. Breakfast was decent, we got there late but there was plenty left. Had full cable,... More

Was this review helpful? Yes 2
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

pjdeeds, I am happy to hear that you enjoyed your time spent at our hotel! We are also very happy with the way our remodel project is turning out, and can't wait for the finished product! Thanks for choosing Holiday Inn Express as your getaway! We hope to see you again soon! Kevin Christians General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2013

Though not bike-able with kids, this was an good, affordable alternative place to stay, when we couldn't find anything in downtown South Haven. A short 1-mile drive gets you to the Beach, restaurants and shops. This new hotel is clean, nicely decorated & offers friendly service, a great indoor pool, free breakfast bar & free wifi. We were pleasantly surprised... More

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Angeegrogan, I am thrilled that you chose to stay at our hotel during your trip to South Haven last summer! I am even more thrilled that you enjoyed your stay! Thank you for your kind words and recommendation! Also, we are currently finishing up some renovations at our hotel this spring. You would not believe the transformation that has taken... More

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 1, 2013

The front desk staff was very friendly and helpful. I had a question about their cribs and they got one out and showed it to me with no hesitation. The first room we were given didn't smell right. I told the front desk and they gave us another room with no problem and apologized. The 2nd room was perfect. I... More

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear packer022049, Thank you for compliments regarding our hotel and staff. We take great pride in our ability to deliver excellent customer service. Again, I apologize for the condition of the first room and can assure you the odor has been eliminated. I'm happy we found a room that you and your family were able to enjoy! Looking forward to... More

Demotte, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2012

for one night...desk girl very friendly, and gave us another room due to the person/persons above us who were making a lot of noise. I appreciated that. Great location... Carpets throughout stained and worn, but other than that, no complaint.

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Larry B, Thank you for your compliments regarding your stay at Holiday Inn Express - South Haven, MI. I'm glad we were able to accommodate your needs throughout your stay. I'd also like to apologize for the condition of our carpet. We will actually be replacing all the carpet and furniture throughout our entire hotel this Winter. We are very... More

Harbor Springs, Michigan
Top Contributor
205 reviews 205 reviews
63 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed October 8, 2012

I stayed at this Holiday Inn Express in the charming Lake Michigan port town of South Haven with my wife for 4 days while on a temporary work assignment. The hotel is conveniently located just off the Interstate and two miles from downtown. The room was moderately comfortable, but with inadequate lighting. The bed and the pillows were comfortable. Wi-Fi... More

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

LouBobHarborSprings, Thank you for your comments. I'm happy to see that you enjoyed your time at our hotel. I would also like to add that we are going through some exciting renovations this Winter. In addition to new carpet and furniture throughout our hotel, there will be a brand new lighting package in the rooms! We would love for you... More

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Additional Information about Holiday Inn Express South Haven

Address: 1741 Phoenix Rd, South Haven, MI 49090
Phone Number:
Location: United States > Michigan > Van Buren County > South Haven
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express South Haven 2.5*
Number of rooms: 62
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Also Known As:
Holiday Inn Express South Haven Hotel South Haven
Holiday Inn South Haven
South Haven Holiday Inn

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