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All 11 South Haven hotels

Holiday Inn Express South Haven

2.5 of 5 Hotel   |   1741 Phoenix Rd, South Haven, MI 49090
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74%
Ranked #3 of 11 hotels in South Haven
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 23, 2013
John B Carl Junction
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76 people have reviewed this hotel

Traveler rating
    22
    29
    19
    4
    2
See reviews for
24
28
3
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
There are newer reviews for Holiday Inn Express South Haven
See the most recent reviews
Carl Junction
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 23, 2013

The stay at this hotel was excellent. The desk agent was especially helpful in obtaining a handicap room. Shelly Dutkiewicz was the agent and she was courteous and professional. She helped us locate our next days travel plans and recommended a very good restaurant for the night.

Was this review helpful? Yes 3
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear John B, I am so happy to hear that you enjoyed your time at our hotel! Thank you so much for taking the time to share your compliments! On behalf of Shelly and the rest of my staff, we thank you and are looking forward to your next visit! Regards, Kevin Christians General Manager More

Ann Arbor, Michigan
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 18, 2013

We stayed at this Holiday Inn Express with Priority Club points for 3 days. We were able to get the Presidential Suite, which was large and had plenty of room for a family. The staff were all friendly and helpful. The breakfast was complete and good, it varied each day. They offered hot beverages all day, and sometimes had fresh... More

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Michigan f, Thank you so much for taking time out of your day to review our property! Your comments are truly appreciated! We strive to be a great hotel that guests love. Compliments like yours are great motivation for all of us to continue in our hard work! On behalf of my entire staff, thank you! Looking forward to... More

Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 14, 2013

Spent two nights here while visiting South Haven. Not much to add after having read the other reviews. The location was good, a hot breakfast was included, and everyone was very nice. The room was what I would expect for a Holiday Inn, not large but certainly adequate, and it was very clean. A small refrigerator and microwave were included.... More

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Carole0113, Thank you for staying with us and sharing your experience! I am happy to hear that you were pleased with our hotel and I hope you enjoyed your visit to South Haven! Hope to see you again soon! Kevin Christians General Manager More

Michigan
Top Contributor
90 reviews 90 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 9, 2013

We stayed on the third floor, to avoid having people above us. The room was nice and clean. There was good curtains that kept the room nice and dark. The front desk called shortly after checking in to make sure everything was good with the room. That was a nice touch. The pool was great. Perfect temp, but no hot... More

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear natys_mommy, Thank you so much for your kind words and compliments! I am truly grateful that you took the time to tell us about your stay at our hotel. My staff and I work very hard to make our hotel an enjoyable experience. I will be sure to pass along your compliments! We hope to see you again soon!... More

Illinois
Top Contributor
114 reviews 114 reviews
44 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 27, 2013

I'm usually a solo business traveler, but for this go round I was accompanied by the wife and two young kids (3 & 5), on a family vacation. We arrived on a very rainy Sunday night to an obviously packed hotel. The front desk staff was great - even gave me bottled water and my pick from a "goodie basket"... More

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Otowners, I am thrilled that you and your family were able to enjoy our hotel throughout your entire stay! Thank you for sharing your compliments! I will be sure to pass them along to my entire staff. It was a pleasure accommodating your family while on vacation. Also, thank you for noticing our recent renovations. A lot of hard... More

Saginaw, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2013

Great location, friendly staff, great breakfast offerings, not hot tub but the pool is awesome, staff always ready and able to answer questions. Town and beach only a short distance away. Room was spacious and very clean.

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear GD1962, I am thrilled to hear that you enjoyed your time at our hotel during your trip to South Haven! Thank you for choosing Holiday Inn Express! I also want to thank you for your review about our hotel! Your compliments to our hotel and staff are greatly appreciated. Hope to see you again soon! Kevin Christians General Manager More

Beebe, Arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2013

From Check in to Check out Staff was amazing. Room was great. Breakfast was great. Definitely will be back. Only 2 miles to downtown, 5 miles to Gingerman racetrack. Staff was great at suggestions for restaurants and kids activities

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Joanh50131433, Thank you for your kind words and compliments regarding our hotel and staff! We truly value our guests and strive to be a great hotel that our guests love. Comments like yours are a wonderful reminder as to why we do what we do! On behalf of my entire staff: Thank You! Looking forward to seeing you again! Kevin... More

Naperville, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2013

Very nice stay for couples... The breakfast was great..there was a hotel employee/lady that made sure everything was fresh, clean, and plentiful. Nice work!! I would stay here again we had a great trip and love the town of South Haven as well.

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Harry J, Thank you for your compliments! I'm happy to hear that you were able to enjoy your time, and breakfast, at our hotel! We hope to see you again soon! Kevin Christians General Manager More

Top Contributor
110 reviews 110 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 21, 2013 via mobile

South Haven in the winter isn't the most pleasant of places as it is bitter cold, but we wound up there and this hotel was warm and inviting. The rooms were modern and clean and the front desk staff was pleasant. There was fruit in the lobby 24 hours a day and the warm complimentary breakfast was just what we... More

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Kurt R, Thank you for letting us know about how much you enjoyed your stay! I truly appreciate all of my guests' feedback, and am thrilled you were able to "warm up" at our hotel this Winter. You should definitely come check us out this Summer, and see everything South Haven has to offer! Looking forward to seeing you again... More

Wakarusa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 14, 2013

My husband and I went to South Haven for a short weekend away for our anniversary. My sister recommended the Holiday Inn Express and I am so happy she did. The staff was extremely friendly, the hotel was quiet, and the room was spotless. I am very particular about the cleanliness of hotel rooms and was unable to find anything... More

Was this review helpful? Yes 2
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Lori A, Happy Belated Anniversary! Also, please offer a big thank you to your sister for the recommendation! We are also very happy you chose to take her advice. Similar to you, we are very particular about the cleanliness of our hotel and take great pride in the presentation of our property. Thank you for noticing and for your compliments!... More

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Additional Information about Holiday Inn Express South Haven

Address: 1741 Phoenix Rd, South Haven, MI 49090
Phone Number:
Location: United States > Michigan > Van Buren County > South Haven
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express South Haven 2.5*
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Also Known As:
Holiday Inn Express South Haven Hotel South Haven
Holiday Inn South Haven
South Haven Holiday Inn

45 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us. ... more   less 
Number of rooms
62

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