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All 11 South Haven hotels

Holiday Inn Express South Haven

2.5 of 5 Hotel   |   1741 Phoenix Rd, South Haven, MI 49090
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74%
Ranked #3 of 11 hotels in South Haven
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Marlene S Mandeville Louisiana
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  • Reviews (75)
  • Photos (45)
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75 people have reviewed this hotel

Traveler rating
    22
    29
    19
    3
    2
See reviews for
23
28
3
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Mandeville Louisiana
Top Contributor
149 reviews 149 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Check-in & check-out was fine but property to me was just so-so & not as nice as some Holiday Inn Expresses we have stayed at in the past. The room was clean & that's important & I liked the Bath & Body Works amenities but the breakfast left something to be desired. The cinnamon rolls were delicious as usual but... More

Was this review helpful? Yes 1
Des Moines, Iowa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are currently staying here for a few days while we travel back home from Canada. It is not far from the beaches, it is clean and the staff is friendly. It is a good value for the price, plus it has a complementary hot breakfast that has something for everybody. No complaints, and I would stay here again.

Was this review helpful? Yes 2
Indiana
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

An OK hotel. It seemed clean enough and that's my number one priority so no complaints there. I don't mean to nitpick but c'mon front desk staff, do something about your clothes! All of them wore the same polo type shirt that seemed to be uni-sex shirts and therefore 2 sizes too large with the shoulder seams that hung part... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express South Haven, responded to this review

Dear darkeyes, Thank you for taking the time to share your thoughts regarding our hotel. I appreciate your kind comments regarding our location, pool facility and breakfast served. It is regrettable that the WiFi provided and the appearance of our staff fell below your standards. Your feedback is highly appreciated and will be used for our improvement. I hope that... More

Flat Rock, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 19, 2014

We decided to stay at the Holiday Inn Express South Haven after passing up Hampton Inn. I was very impressed with this hotel. The night staff was extremely helpful. We had our three children with us including our 3 year old daughter and 1 year old son. Traveling with two toddlers is very challenging. Wednesday, the desk clerk, took care... More

Was this review helpful? Yes 4
Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

This hotel is so convenient to the beaches in South Haven and always a nice quiet place to stay. The hot breakfast bar is always great! Personnel are always very helpful and very easy to talk to. This is a well managed hotel.

Was this review helpful? Yes 2
Senior Contributor
22 reviews 22 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 28, 2013

This hotel has been recently renovated, and the rooms look awesome! It was a very clean hotel, and the service was fantastic! It's super close to the highway, and also the downtown beach area. Breakfast had some good options, I would stay here again!

Was this review helpful? Yes 2
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Akv2189, Thank you so much for staying with us! We love sharing our recently renovated hotel with our guests! I'm glad that you were able to enjoy your time here! Come back and see us soon! Kevin Christians General Manager More

Senior Contributor
41 reviews 41 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 23, 2013

This is a nice hotel. Pretty standard Holiday Inn Express. Hotel is within a mile or so of downtown South Haven and the beach. Close to the interstate but not so close to be annoying. Front desk staff were friendly upon arrival and throughout our stay. Hotel was clean and smelled fresh. We were disappointed to learn there was no... More

Was this review helpful? Yes 3
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Irishrover1019, Thank you so much for choosing Holiday Inn Express in South Haven! I'm thrilled to hear that you enjoyed your time spent not only in South Haven, but at our hotel as well. Thank you for taking the time to submit your review and suggestions for our property. Because we are committed to providing an excellent hotel to... More

Ann Arbor, Michigan
Top Contributor
100 reviews 100 reviews
8 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed October 20, 2013 via mobile

The room here was OK, pretty stuffy and the TV didn't have good picture at all. The bed was comfy though and the bathroom was OK as well. The breakfast was OK at best, very continental. Ok hotel to stay at if you're visiting South Haven for a few nights.

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear PeTTer K, Thank you for taking the time to submit a review of our property. We take all guest feedback very seriously and strive for excellence at our hotel. I'm happy to hear that our hotel met your needs, but I am sorry that we did not exceed your expectations. Please know that I value your comments and will... More

Toledo, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2013

friendly and knowledgeable staff. Rooms were spacious and clean. My friends and I were up just for a ladies night out and they were able to get us to all the great shops and restaurants in the area even around the road construction down town. Breakfast hostess was very pleasant and kept everything fresh and full.

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Sherry M, I am thrilled to hear that you and your party were able to enjoy your time spent in South Haven! Thank you for sharing your kind words and compliments! On behalf of my entire staff, thank you for staying with us! We are all looking forward to seeing you again soon! Regards, Kevin Christians General Manager More

Carl Junction
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 23, 2013

The stay at this hotel was excellent. The desk agent was especially helpful in obtaining a handicap room. Shelly Dutkiewicz was the agent and she was courteous and professional. She helped us locate our next days travel plans and recommended a very good restaurant for the night.

Was this review helpful? Yes 3
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear John B, I am so happy to hear that you enjoyed your time at our hotel! Thank you so much for taking the time to share your compliments! On behalf of Shelly and the rest of my staff, we thank you and are looking forward to your next visit! Regards, Kevin Christians General Manager More

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Additional Information about Holiday Inn Express South Haven

Address: 1741 Phoenix Rd, South Haven, MI 49090
Phone Number:
Location: United States > Michigan > Van Buren County > South Haven
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express South Haven 2.5*
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Also Known As:
Holiday Inn Express South Haven Hotel South Haven
Holiday Inn South Haven
South Haven Holiday Inn

45 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us. ... more   less 
Number of rooms
62

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