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All 12 South Haven hotels

Holiday Inn Express South Haven

2.5 of 5 Hotel   |   1741 Phoenix Rd, South Haven, MI 49090
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Ranked #2 of 12 hotels in South Haven
A recent review
5 of 5 stars Reviewed October 28, 2013
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70 people have reviewed this hotel

Traveler rating
    20
    28
    17
    3
    2
See reviews for
20
26
3
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 28, 2013

This hotel has been recently renovated, and the rooms look awesome! It was a very clean hotel, and the service was fantastic! It's super close to the highway, and also the downtown beach area. Breakfast had some good options, I would stay here again!

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Akv2189, Thank you so much for staying with us! We love sharing our recently renovated hotel with our guests! I'm glad that you were able to enjoy your time here! Come back and see us soon! Kevin Christians General Manager More

Senior Contributor
33 reviews 33 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 23, 2013

This is a nice hotel. Pretty standard Holiday Inn Express. Hotel is within a mile or so of downtown South Haven and the beach. Close to the interstate but not so close to be annoying. Front desk staff were friendly upon arrival and throughout our stay. Hotel was clean and smelled fresh. We were disappointed to learn there was no... More

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Irishrover1019, Thank you so much for choosing Holiday Inn Express in South Haven! I'm thrilled to hear that you enjoyed your time spent not only in South Haven, but at our hotel as well. Thank you for taking the time to submit your review and suggestions for our property. Because we are committed to providing an excellent hotel to... More

Ann Arbor, Michigan
Top Contributor
81 reviews 81 reviews
7 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed October 20, 2013 via mobile

The room here was OK, pretty stuffy and the TV didn't have good picture at all. The bed was comfy though and the bathroom was OK as well. The breakfast was OK at best, very continental. Ok hotel to stay at if you're visiting South Haven for a few nights.

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear PeTTer K, Thank you for taking the time to submit a review of our property. We take all guest feedback very seriously and strive for excellence at our hotel. I'm happy to hear that our hotel met your needs, but I am sorry that we did not exceed your expectations. Please know that I value your comments and will... More

Toledo, Ohio
1 review
5 of 5 stars Reviewed October 19, 2013

friendly and knowledgeable staff. Rooms were spacious and clean. My friends and I were up just for a ladies night out and they were able to get us to all the great shops and restaurants in the area even around the road construction down town. Breakfast hostess was very pleasant and kept everything fresh and full.

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Sherry M, I am thrilled to hear that you and your party were able to enjoy your time spent in South Haven! Thank you for sharing your kind words and compliments! On behalf of my entire staff, thank you for staying with us! We are all looking forward to seeing you again soon! Regards, Kevin Christians General Manager More

Carl Junction
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 23, 2013

The stay at this hotel was excellent. The desk agent was especially helpful in obtaining a handicap room. Shelly Dutkiewicz was the agent and she was courteous and professional. She helped us locate our next days travel plans and recommended a very good restaurant for the night.

Was this review helpful? Yes 2
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear John B, I am so happy to hear that you enjoyed your time at our hotel! Thank you so much for taking the time to share your compliments! On behalf of Shelly and the rest of my staff, we thank you and are looking forward to your next visit! Regards, Kevin Christians General Manager More

Ann Arbor, Michigan
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 18, 2013

We stayed at this Holiday Inn Express with Priority Club points for 3 days. We were able to get the Presidential Suite, which was large and had plenty of room for a family. The staff were all friendly and helpful. The breakfast was complete and good, it varied each day. They offered hot beverages all day, and sometimes had fresh... More

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Michigan f, Thank you so much for taking time out of your day to review our property! Your comments are truly appreciated! We strive to be a great hotel that guests love. Compliments like yours are great motivation for all of us to continue in our hard work! On behalf of my entire staff, thank you! Looking forward to... More

Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 14, 2013

Spent two nights here while visiting South Haven. Not much to add after having read the other reviews. The location was good, a hot breakfast was included, and everyone was very nice. The room was what I would expect for a Holiday Inn, not large but certainly adequate, and it was very clean. A small refrigerator and microwave were included.... More

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Carole0113, Thank you for staying with us and sharing your experience! I am happy to hear that you were pleased with our hotel and I hope you enjoyed your visit to South Haven! Hope to see you again soon! Kevin Christians General Manager More

Michigan
Top Contributor
80 reviews 80 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 9, 2013

We stayed on the third floor, to avoid having people above us. The room was nice and clean. There was good curtains that kept the room nice and dark. The front desk called shortly after checking in to make sure everything was good with the room. That was a nice touch. The pool was great. Perfect temp, but no hot... More

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear natys_mommy, Thank you so much for your kind words and compliments! I am truly grateful that you took the time to tell us about your stay at our hotel. My staff and I work very hard to make our hotel an enjoyable experience. I will be sure to pass along your compliments! We hope to see you again soon!... More

Illinois
Top Contributor
107 reviews 107 reviews
42 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 27, 2013

I'm usually a solo business traveler, but for this go round I was accompanied by the wife and two young kids (3 & 5), on a family vacation. We arrived on a very rainy Sunday night to an obviously packed hotel. The front desk staff was great - even gave me bottled water and my pick from a "goodie basket"... More

Was this review helpful? Yes
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Otowners, I am thrilled that you and your family were able to enjoy our hotel throughout your entire stay! Thank you for sharing your compliments! I will be sure to pass them along to my entire staff. It was a pleasure accommodating your family while on vacation. Also, thank you for noticing our recent renovations. A lot of hard... More

Saginaw, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2013

Great location, friendly staff, great breakfast offerings, not hot tub but the pool is awesome, staff always ready and able to answer questions. Town and beach only a short distance away. Room was spacious and very clean.

Was this review helpful? Yes 1
Kevin C, General Manager at Holiday Inn Express South Haven, responded to this review

Dear GD1962, I am thrilled to hear that you enjoyed your time at our hotel during your trip to South Haven! Thank you for choosing Holiday Inn Express! I also want to thank you for your review about our hotel! Your compliments to our hotel and staff are greatly appreciated. Hope to see you again soon! Kevin Christians General Manager More

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Additional Information about Holiday Inn Express South Haven

Also Known As:
Holiday Inn Express South Haven Hotel
Holiday Inn Express South Haven Hotel South Haven
Holiday Inn South Haven
South Haven Holiday Inn
Address: 1741 Phoenix Rd, South Haven, MI 49090
Phone Number:
Location: United States > Michigan > Van Buren County > South Haven
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 hotels in South Haven
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express South Haven 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us. ... more   less 
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