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Hampton Inn Detroit / Utica - Shelby Township

2.5 of 5 51620 Shelby Parkway, Shelby Township, MI 48315
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Certificate of Excellence 2014
Hampton Inn Detroit / Utica - Shelby Township
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Hampton Inn Detroit / Utica - Shelby Township
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163 reviews from our community

Traveler rating
    111
    35
    13
    3
    1
See reviews for
58
28
7
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Delhi, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff at this hotel is the best I've seen, right from checking in to checking out. We were there fore a hockey tournament and one morning we were leaving for a game very ealy before the breakfast area was open and the staff was aware of this and made up a breakfast bag for each player that consisted of... More 

Review collected in partnership with Hampton

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Lexington, Kentucky
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a much better stay here than in my earlier post. The rooms and linens were clean and fresh. The front desk staff, Megan, Robert, and Ariel were friendly, helpful and called every day to make sure we were satisfied. Jeannie in the breakfast area was delightful. She promptly checked and refilled the food. Spills, crumbs were wiped up... More 

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Inman, South Carolina
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed at this location twice over the last two months. One of the BEST staffed, maintained and managed hotels I have been to. The check in process was seamless and streamlined and EVERYONE I came into contact with was courteous and pleasant. Rooms are spacious and well-appointed and most importantly...CLEAN! :-) Breakfast was standard fare and it is certainly... More 

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Toledo, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very friendly and extremely clean. No issues and would not hesitate to return to this facility. Pool/Whirlpool area very nice with no pealing paint and water was not extremely hot. Towels were ready waiting after being in the water. Breakfast in morning was nice before taking care of other business in the area.

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Independence, Missouri, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My travel takes me to the Detroit area often. Trying to stay closer to my destination I thought I would give it a try. WOW! phenomenal stay. I travel weekly and have never had a hotel experience like this one. EVERY associate I had contact with was guest focused! The morning I left was extremely cold and it had snowed... More 

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Robert H, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

This is the kind of review that lifts everyone's spirits here at Hampton Inn Shelby. When you get confirmation that the staff if fully committed to make a positive impact on each guest, you realize that everything has gone according to plan. Thank you, your review is very encouraging and we are looking forward to go the extra mile on... More 

Glen Burnie, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This Hampton Inn was comfortable (bed, bath, room size, etc.) and convenient to major highways. The food in the complimentary breakfast was lacking in quality in that the sausage was greasy and the pre-cooked omelets were unappetizing. Some of the baked good were stale, too. I wouldn't go for that perk, but the hotel was otherwise a good value.

Review collected in partnership with Hampton

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Robert H, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

We are very happy our accommodations have met your expectations, as we go along each and every day to take great care of our guests, we are disappointed that our breakfast quality fell very short of them. I can assure you, we will look into the quality of the items served and try to correct or improve with each one... More 

Lansing, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Our room was very nice, clean and quiet. Nothing fancy, but better than your average hotel, especially for the price we paid. The breakfast was pretty good. I have to eat gluten-free, so I was only able to have the juice, coffee/tea, fruit and hard-boiled eggs, but my husband enjoyed the pancakes and sausage, and there were several other options... More 

Review collected in partnership with Hampton

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Robert H, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for your review! We are delighted we were able to accommodate your gluten free diet with our selection. We are in the business of taking great care of each and everyone of our guests, it is very rewarding to read you have found us better than the average hotel as we aim to 100% guarantee with our Hamptonality... More 

Port Sanilac, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

Don't waste your time looking anywhere else! You'll never beat the accommodations of this clean, friendly and most reasonable hotel. There's a pool, Jacuzzi, meeting rooms, complimentary breakfast and a staff that is amazing. If you want something more personal, book one of the suites with your own personal Jacuzzi in the room. We can't say enough about this hotel.... More 

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Robert H, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

We extremely delighted to read this rave review. The entire staff is proud to offer our guests nothing but the best when it comes to service. We are looking forward to seeing you in the future. Thank you and have yourself a Happy New Year! Bring on 2015! More 

Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2014

Our only regret was that we only stayed for 1 night. The staff was friendly and helpful. The facilities clean and well maintained. The breakfast was terrific and plentiful. It even had my 13 year old son full and satisfied. All in all, a wonderful experience.

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Robert H, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for this great review! Here at Hampton we thrive with every guest comment and want to continue taking great care of all of our guests. More 

1 review
5 of 5 stars Reviewed December 20, 2014

Hampton Inn has a sterling product. The staff, rooms, and amenities are top-notch. The complimentary breakfast has great variety and accommodates all dietary needs. If given the opportunity, I would recommend expansion for the fitness center. Hampton is outstanding!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Robert H, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

We are pleased to read we are taking great care of our guests. We appreciate both, the review and the recommendation, and are looking forward to seeing you next time you're in town. More 

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Additional Information about Hampton Inn Detroit / Utica - Shelby Township

Address: 51620 Shelby Parkway, Shelby Township, MI 48315
Phone Number:
Location: United States > Michigan > Shelby Township
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Detroit / Utica - Shelby Township 2.5*
Number of rooms: 90
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Also Known As:
Hampton Inn Detroit / Utica - Shelby Township Hotel Shelby Township

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