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Comfort Inn

2.0 of 5
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4404 I-75 Bus. Spur, Sault Ste. Marie, MI 49783
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80 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were staying here for 1 night, and before we arrived here, we saw pictures of the hotel, it looked old, but clean, well come arrival we were told that they are renovating the hotel. Well they need to close temporarily until the renovations are complete. The hot tub was closed due to construction, the rooms were the WORST part,... More 

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Eagan, Minnesota, United States
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here on our way into Canada. The receptionist was pleasant and helpful. However, the jacuzzi was being retiled and out of service. As well, the ice machine on the second floor was out of order. The free coffee was good. The room was comfortable and the water hot.

Was this review helpful? Yes 1
Bridgeport, United States
Level Contributor
3 reviews
2 of 5 stars Reviewed June 19, 2015

I chose this hotel because I use this chain as often as I can when I travel for business, so I had enough rewards points for two nights. I found this room not to be up to the standard I've come to expect from a Comfort Inn. 1. During our showers, the hot water cut out. 2. I sat on... More 

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Travelers are raving about these Sault Ste. Marie hotels

Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
1 of 5 stars Reviewed June 5, 2015

Don't know why I keep getting booked here every few trips by work. This is the worst place to stat at in SSM. Sheets were dirty. Hotel smells like smoke. The rooms are dated and dirty. The girl at the front desk was nice that's about the only good thing I can say about this place.

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detroit
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 30, 2015

I may actually look for a new job after having to stay here. I is cheap but you pay the price. My room reeked of smoke as it was on the courtyard where people sit right outside your window smoking and talking. Place is very dirty I was actually surprised I did not get bedbugs. I'm thinking I was one... More 

Was this review helpful? Yes 2
Holland, Michigan
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 29, 2015

We rolled into town on a weeknight and checked several hotels for pricing by phone. The Comfort Inn quoted the best price so we chose them. When we arrived we actually got an even better price because the room was undergoing renovations. The most improtant thing is that it was clean and comfortable. The desk staff were cheery and helpful.... More 

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Clinton Township, Michigan
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 21, 2015

I guess if you stay at enough hotels, you see everything. Our room (number 241) faced east. The window has sheers that close but serves no significant purpose. The curtains do not close. In fact there is no track for them to even be closed. So if you need a dark room to sleep, do not stay here, especially in... More 

Was this review helpful? Yes 1
Sault Ste. Marie, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 4, 2015

Housekeeping staff were extremely rude. I heard them gossiping about each other in the hallways. The head of housekeeping was also rude. Room was okay, but nothing special. The biggest factor was the rudeness towards myself and my family. I expected a lot more, for what l paid. Will not be staying at this hotel again

Was this review helpful? Yes 2
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
1 of 5 stars Reviewed February 16, 2015

0/5. Hotel is dirty had to stay here for work. Would have paid to stay somewhere else. Hotel didn't have hoy water in the morning. Kids are loud defintly don't stay in one of the rooms by the "pool" they will keep you up. Tried to nap and that didn't happen. Don't stay here.

Was this review helpful? Yes 1
Marquette, Michigan
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 31, 2015 via mobile

Positives: rooms were pretty clean. Staff was friendly. Negatives: make sure you don't get a room near the pool if it's loud, you won't get any sleep. TV didn't work in our room. I called to have someone come and look at it. He said he'd come and didn't. Place is very dated. We were in town for a basketball... More 

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Comfort4404, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. Our rooms near the pool are convienent for guest wishing to keep an eye on their family while they swim and do it from the comfort of their own room. During the day, some noise can be heard from the pool area in these rooms. Our hours of operation for... More 

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