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All 19 Sault Ste. Marie hotels

Kewadin Casinos Hotel

2186 Shunk Road, Sault Ste. Marie, MI 49783
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Kewadin Casinos Hotel
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Ranked #8 of 19 Hotels in Sault Ste. Marie
A recent review
3 of 5 stars reviewed 1 week ago
RavennaTraveler Ravenna, Michigan
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122 reviews from our community

Traveler rating
    19
    37
    37
    21
    8
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18
49
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18
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ravenna, Michigan
Contributor
18 reviews 18 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

If you like second hand smoke this is the place for you. The whole building reeks of it. Although we were there for a conference and could choose the hotel-we survived. Registration desk is very helpful, food is rather plain, the housekeeping people are friendly and do a great job. Everyone is happy. The spa pool is wonderfully warm in... More 

Was this review helpful? Yes 1
Hanover
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Every area reeked of smoking and smokers except for my room. I stayed here because of a conference and I would probably skip any future conferences held here. A few of the employees were friendly and helpful but the majority were not, especially the people working the front desk. The facility was clean and well maintained except for the snow... More 

Was this review helpful? Yes 1
Kalamazoo, Michigan
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 2, 2015

Because of the low rates and relatively clean rooms, I stay here at least 4 times a year for business. Let's just start with our arrival at the hotel desk, where the person working the check-in seemed completely disrupted and inconvenienced by our need to get our reserved suite. I am used to this type of FAILED customer service from... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 3, 2014

the rooms are a little plain, but the ambiance in the lobby area and dining area is soothing and lovely. The casino employees pretty much need remediation in customer relations. Very unfriendly crew, i almost felt bad if i needed their service. Wait staff in casino scored higher

Was this review helpful? Yes 1
Seattle, Washington
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 1, 2014 via mobile

Overall the hotel is ok. Standard amenities exist (free wi-fi, flat panel TV), but overall the hotel seems a little tired. The rooms are rather dated and the nasty comforters that most other hotels have done away with are still abundant here. Because of the casino, much of the hotel is a smoking area, which as a non-smoker can range... More 

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Niles, Michigan
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed September 25, 2014

The restaurant was nice and food good. The halls in the hotel were stained and quite spotted in the elevators also. In the rooms it looked like cleaning was done hurriedly rooms had a somewhat dirty appearance, ie, walls and drapes. When I went to the icemaker there was a moldy slime in the top of the drain-I wondered what... More 

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Clinton Township Michigan
Contributor
20 reviews 20 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 17, 2014

We took a tour that included staying 2 nights at this hotel and also a lunch cruise through the Soo Locks and for the finale we walked across the Mackinaw Bridge on Labor Day. The hotel was a pleasant surprise, very clean and great service. Our rooms which were the standard rooms had a very comfortable king size bed, clean... More 

Was this review helpful? Yes 2
Skandia, MI
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 5, 2014

Stayed for two nights. Rooms were great -- clean and comfortable, restaurants were average, lounge was nice and prices reasonable. We enjoyed casino but did not leave rich ... I would stay here again.

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Luther
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 25, 2014

This was our second visit to this hotel/casino complex and again we had problems. Last year there was a mix-up with the room keys. This year the keys wouldn't work. I had to go back to the front desk and have them reprogram the key-card so it would work. The door stuck so bad I almost had to kick it... More 

Was this review helpful? Yes 1
Cedar, Michigan
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 19, 2014

My friends and I take gambling bus trips through northern lower Michigan and the upper peninsula. We always stay at the Kewadin Casino Hotel in Sault Saint Marie. The facilities are fabulous. A variety of food offerings. The staff is very helpful and accommodating. Bus groups receive credits in the casino and food vouchers, that cover most meals. The rooms... More 

Was this review helpful? Yes 2
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Additional Information about Kewadin Casinos Hotel

Address: 2186 Shunk Road, Sault Ste. Marie, MI 49783
Location: United States > Michigan > Sault Ste. Marie
Number of rooms: 320
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