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BEST WESTERN Plaza Hotel Saugatuck

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3457 Blue Star Hwy, Saugatuck, MI 49453
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BEST WESTERN Plaza Hotel Saugatuck
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BEST WESTERN Plaza Hotel Saugatuck
BEST WESTERN Plaza Hotel Saugatuck
BEST WESTERN Plaza Hotel Saugatuck
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140 reviews from our community

Traveler rating
    37
    43
    34
    14
    12
See reviews for
43
48
4
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

In town for a wedding, room was clean, very spacious (especially with wife and daughter's getting ready), and very reasonably priced. Breakfast was underwhelming. But overall suited our needs. Curious to what in-season rates are.

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Topeka, Kansas
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here on Saturday, March 14th. The hotel is nice, it looks like they've done some renovations. The hallway walls to the rooms were not really very neatly done, the trim on the design left a lot to be desired, not cut even on most places. There is no elevator which was a disappointment especially if you are on... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2015

This is a great hotel, clean, attractive, close proximity to downtown Saugatuck & the staff is very friendly and accommodating!! Highly recommend as I stay for both business & pleasure trips. The hotel halls are being redecorated even though they were already nicely done.

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pankaj1234, General Manager at BEST WESTERN Plaza Hotel Saugatuck, responded to this review

thank you peter More 

Flat Rock, Michigan
Top Contributor
68 reviews 68 reviews
17 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed January 4, 2015

We stayed here because most hotels were sold out; however, we found our stay to be quite comfortable and convenient with just a 10 minute drive to shopping and restaurants in Saugatuck. Rooms are typical Best Western comfort with no frills, and that's really all we needed. The motel is set off the highway far enough to prevent road noise.

Was this review helpful? Yes 1
Birmingham, Alabama, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

A wonderful place to stay. The staff is so friendly and kind. They do everything they can to make our stay comfortable. The hotel is so clean and now has new carpet and paint! Always nice. We stay here everytime we visit Saugatuck.

Was this review helpful? Yes 1
pankaj1234, Manager at BEST WESTERN Plaza Hotel Saugatuck, responded to this review

thank you More 

1 review
5 of 5 stars Reviewed November 8, 2014 via mobile

Stayed here one night on the way from Chicago to Traverse City. Very nice staff and clean room. hotel lobby recently updated. Would stay here again. New carpet. Nice breakfast. Quiet. Front desk staff helpful with local restaurant recommendations.

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pankaj1234, General Manager at BEST WESTERN Plaza Hotel Saugatuck, responded to this review

thank you peter More 

Chicago, United States
1 review
4 of 5 stars Reviewed November 7, 2014

The rooms were average, not much in decor, but a decent room for the price. Also, the room was really clean, a big issue for me. The lobby was being renovated, so it wasn't too impressive. My only complaint is that the bathroom exhaust fan didn't work too well.

Review collected in partnership with Best Western

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pankaj1234, Manager at BEST WESTERN Plaza Hotel Saugatuck, responded to this review

thank you peter More 

Sheffield
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 23, 2014

This Hotel is on the main road just outside Saugatuck within easy reach of the attractions and there is a shuttle that will take you on the short journey into Saugatuck which is a good place to walk round at night and somewhere to get some food. The Hotel is clean and well serviced just what you would expect from... More 

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pankaj1234, General Manager at BEST WESTERN Plaza Hotel Saugatuck, responded to this review

thank you peter More 

Chciago
Top Contributor
275 reviews 275 reviews
60 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed October 22, 2014

The location of this BW is wonderful, however though close to town, it is not walkable from its location. This is not a complaint, it is just to let others know. Personally, I found this place to be clean and comfortable. Some of it looks rather dated and could use more than just a paint job (wallpaper needs to be... More 

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Chicago, United States
1 review
3 of 5 stars Reviewed October 22, 2014

We were not satisfied with any of the lodging options that we saw in Saugatuck. We were traveling for one night and with a small child. Every place either needed a two night minimum or did not welcome children, so we thought that the Best Western would be a reliable option. It was sort of grim overall. It was fine... More 

Review collected in partnership with Best Western

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