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BEST WESTERN Plaza Hotel Saugatuck

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3457 Blue Star Hwy, Saugatuck, MI 49453
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Best prices for: 1 room 1 guest
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BEST WESTERN Plaza Hotel Saugatuck
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BEST WESTERN Plaza Hotel Saugatuck
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BEST WESTERN Plaza Hotel Saugatuck
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154 Reviews from our TripAdvisor Community

Traveler rating
    44
    46
    37
    15
    12
See reviews for
48
52
4
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Downers Grove, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

We had a delightful time in Saugatuck. Our hotel was very neat and clean, The pool and hot tub were so relaxing. I can't say enough about the staff. They were so friendly and helpful. Breakfast every morning was very satisfying, they has something for everyone. You can tell the people here took pride in their business.

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Kalamazoo, Michigan
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The purpose of the trip was to bring the kids away for a couple of days while my husband and I were both working. We picked the hotel for the wifi and because the cost of two adjoining rooms was cheaper than one standard (small sounding) suite in a hotel in the town overlooking the water. The wifi worked great.... More 

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Toledo
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My mother and I visit Saugatuk regularly and when we do, we stay here. The place is clean, quiet and everyone is friendly. The pool, hot tub and fitness areas are very well maintained. The hotel is easy to find and access to everything is close by. Thanks for another great stay!!

Was this review helpful? Yes 1
pankaj1234, Manager at BEST WESTERN Plaza Hotel Saugatuck, responded to this review

thank you peter More 

Detroit, Michigan
Top Contributor
115 reviews 115 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a few nights while in Saugatuck. We stayed in a room with two queen beds, they were very comfortable! The room is a good size room, had a refrigerator to use along with a small coffee pot! The bathroom was good size also!! I would stay here again, only about a 5 minute drive into Saugatuck! Breakfast... More 

Was this review helpful? Yes 1
bartlett, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The location was great. We were just looking to stay for a night. Nice room, with Jacuzzi. I didn't expected that within the room. it was nice and we as a couple really enjoyed our stay. will definitely consider best western hotel for our next trip.

Review collected in partnership with Best Western

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Orland Park, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our second stay at this Best Western. Each time they have greeted us with a smile! At this hotel they have proven the customer comes first. Something a little unusual. You let them know if something is wrong and they react fast! We will return to this hotel!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Chicago
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Our trip was a little off starting with our arrival. We checked in after 9PM on the Friday of Memorial Day Weekend. We had requested first floor because I have knee problems that make steps difficult even without carrying luggage. The desk clerk informed us that our room was on the second floor and there were no elevators. We said... More 

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Big Rapids, Michigan, United States
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 26, 2015

I had not been to Saugatuck, Mi. for many a moon...and when my mother...age 98+ with very poor eyesight...said she wanted to go there...and travel to Holland to see the tulips, I was a bit hesitant. I've had some difficult times with orgnizations that claim they are "barrier free" and aren't. There was no reason for concern here!!. The room... More 

Was this review helpful? Yes 1
Iowa, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 26, 2015

At $169.99 per night one should expect everything to be in working order: Bath Fan - No Pool Shower - No Pool Area Lights - No Pool Towels - None TV - No Internet - No Fitness Center Water - No Elevator - not available

Review collected in partnership with Best Western

Was this review helpful? Yes 2

Travelers are raving about these Saugatuck hotels

Senior Contributor
37 reviews 37 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 18, 2015

Hotel was overpriced for the quality of accommodations and location. The hotel is located on the highway outside of Saugatuck. The room was very basic and the continental breakfast was limited. A lot of reviews indicate that the room rate was less than $100, we paid over $120.

Was this review helpful? Yes 1
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