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BEST WESTERN Plaza Hotel Saugatuck

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3457 Blue Star Hwy, Saugatuck, MI 49453
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BEST WESTERN Plaza Hotel Saugatuck
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BEST WESTERN Plaza Hotel Saugatuck
BEST WESTERN Plaza Hotel Saugatuck
BEST WESTERN Plaza Hotel Saugatuck
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145 reviews from our community

Traveler rating
    40
    44
    35
    14
    12
See reviews for
44
50
4
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
37 reviews 37 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was overpriced for the quality of accommodations and location. The hotel is located on the highway outside of Saugatuck. The room was very basic and the continental breakfast was limited. A lot of reviews indicate that the room rate was less than $100, we paid over $120.

Was this review helpful? Yes 1
lansing, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hoyel staff was very friendly. Breakfast was ok, most places have limited edible items, this was not that way Even the eggs were ok. There were no vending machines on second floor which is a minor inconvienence. Hotel was close to all attractions in area. We did not use pool, buy area was very clean and inviting..Bed and pillow was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
ILLINOIS
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you for our rooms. We booked with Booking.Com and for some reason our rooms were not reserved so glad they had rooms available for us. Managers made sure you were happy with everything your room, bed breakfast. We were very happy with our stay here . Very quiet hotel which we enjoy.

Was this review helpful? Yes 2
Michigan Center, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

The $$ value for this hotel is excellent. The location and the appearance of this hotel is excellent also. The service I received was also wonderful and I would not hesitate to stay at this location in the future. The express checkout was very helpful during departure. I did not have to wait at the counter for a desk clerk... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Livonia, Michigan
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 4, 2015

Great get-away place in Michigan. Great artist and LGBT community with many amenities.This place is hopping during the summer season, so book well in advance. Also bring your swimming trunks for the pool and the nearby beach.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
pankaj1234, General Manager at BEST WESTERN Plaza Hotel Saugatuck, responded to this review

thank you peter gm More 

Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 22, 2015

In town for a wedding, room was clean, very spacious (especially with wife and daughter's getting ready), and very reasonably priced. Breakfast was underwhelming. But overall suited our needs. Curious to what in-season rates are.

Was this review helpful? Yes 1
Topeka, Kansas
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 16, 2015

We stayed here on Saturday, March 14th. The hotel is nice, it looks like they've done some renovations. The hallway walls to the rooms were not really very neatly done, the trim on the design left a lot to be desired, not cut even on most places. There is no elevator which was a disappointment especially if you are on... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2015

This is a great hotel, clean, attractive, close proximity to downtown Saugatuck & the staff is very friendly and accommodating!! Highly recommend as I stay for both business & pleasure trips. The hotel halls are being redecorated even though they were already nicely done.

Was this review helpful? Yes 2
pankaj1234, General Manager at BEST WESTERN Plaza Hotel Saugatuck, responded to this review

thank you peter More 

Flat Rock, Michigan
Top Contributor
68 reviews 68 reviews
17 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed January 4, 2015

We stayed here because most hotels were sold out; however, we found our stay to be quite comfortable and convenient with just a 10 minute drive to shopping and restaurants in Saugatuck. Rooms are typical Best Western comfort with no frills, and that's really all we needed. The motel is set off the highway far enough to prevent road noise.

Was this review helpful? Yes 1
Birmingham, Alabama, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

A wonderful place to stay. The staff is so friendly and kind. They do everything they can to make our stay comfortable. The hotel is so clean and now has new carpet and paint! Always nice. We stay here everytime we visit Saugatuck.

Was this review helpful? Yes 1
pankaj1234, Manager at BEST WESTERN Plaza Hotel Saugatuck, responded to this review

thank you More 

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