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ArrowHead Resort

842 Lake Street, Saugatuck, MI 49453
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ArrowHead Resort
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49 reviews from our community

Traveler rating
    30
    0
    3
    5
    11
See reviews for
30
5
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our family had our annual family reunion in September at Arrowhead. We rented 7 of the units and all of the units were beautiful and very clean! We had over 25 people staying there and everyone had a great time. My family has stayed in Saugatuck many times and 3 times at the Arrowhead Resort. It is one of the... More 

Was this review helpful? Yes 1
Marietta, Georgia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed October 3, 2014

In theory got a great discount from Groupon. Most lucky we bought only one night. A smelly Unit #2. We were the ONLY people staying at the "resort." Bed was so old and stiff, it felt like we slept on the floor. Could not shower and pack and depart quickly enough! Cannot believe I blew $149 for a night in... More 

Was this review helpful? Yes
Downers Grove, Illinois
1 review
1 of 5 stars Reviewed September 8, 2014

The unit was filthy and not worth the money we were charged. The unit was full of bugs and spider webs. We had to buy our own cleaning supplies and clean the unit ourselves. The bathroom faucets were all loose & so was the toilet seat. The bathroom floor threshold was not even nailed down. The dishwasher & the DVD... More 

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Valparaiso, Indiana
1 review
1 of 5 stars Reviewed August 18, 2014

My husband, myself, my daughter and 2 grandchildren ages 14 and 11 stayed in Unit 1, a 2 bedroom unit. This unit is NOT remodeled like their ad states. The TV is old, has a poor picture and sits on top of the refrigerator. The kitchen does not have stainless steel appliances, no dishwasher and there is no granite. It... More 

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Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

My girlfriends and I just returned from a wonderful stay at the ArrowHead Resort. The rooms are comfortable and spacious. There was a large kitchen and many options for sleeping arrangements, especially with our large party. We were able to stay in two adjoining rooms and had more than enough room for 8 people. The location is perfect as downtown... More 

Was this review helpful? Yes 1
Pinckney, Michigan, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

Just returned home after my first girls weekend to Saugatuck, and the Arrowhead Resort was just what we needed! Since there were 8 women, we booked two adjoining rooms and we had more than enough space! The beds were comfy, everything was very clean & neat, and we could easily walk to all the shops and restaurants downtown. The guest... More 

Was this review helpful? Yes 1
Pinckney, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

I spent a busy, fun-filled weekend at the Arrowhead Resort in Saugatuck! My colleagues and I ran the 5k in Fennville and made the short trip to Saugatuk Saturday afternoon. The rooms were clean, well appointed, and situated just a short walk to downtown Saugatuck. We also had the chance to tour the Saugatuck Inn, a quaint B & B... More 

Was this review helpful? Yes 1
Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

I spent a weekend away with 7 friends. We loved the Arrowhead Resort! With 8 of us, it was a challenge to find accommodations where we could all be together. However, the Arrowhead provided us with 2 connecting units (7&8) with a combination of 2 queen beds, 1 Murphy bed, and 2 pull out beds that slept our larger group... More 

Was this review helpful? Yes 1
Lansing, Michigan
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 27, 2013

As others have noted, calling this place a "resort" is ridiculous. It is a poorly run motel. No pool, no maid service, no daily outdoor maintenance. The rooms are extremely odd with cheap double Murphy beds (not Queens) that are aligned sideways, making it difficult for the person next to the wall to get out. The rooms have oversized kitchen... More 

Was this review helpful? Yes 7
Tampa, Florida
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 14, 2013

This place is falsely advertised. It is NOT a resort. There is no pool as advertised. The beach is a 15 minute drive away. Our so called condo was supposed to accommodate 6; it uncomfortably accommodated 4... 2 small bedrooms... You had to walk through one to get to the single bathroom which smelled of mold and mildew. Our TV... More 

Was this review helpful? Yes 3
MIVACSaugatuck, Manager at ArrowHead Resort, responded to this review

This is a unfair review of our property. After all of the good reviews, there is bound to be one or two bad reviews eventually. As they say, "you can't please everyone." While it is true the Direct TV went out on Sunday for all the units, this is beyond our control. We are at the mercy of Direct TV's... More 

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Additional Information about ArrowHead Resort

Address: 842 Lake Street, Saugatuck, MI 49453
Location: United States > Michigan > Allegan County > Saugatuck
Price Range (Based on Average Rates): $$$
Number of rooms: 6
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Also Known As:
Arrowhead Hotel Saugatuck

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