Clueless. They don't provide reservation codes, but they will take your credit card number. They will charge you before you even stay there. And, that still doesn't necessarily guarantee you a room! We had a large group. They were all told to call and make reservations. Out of 15 couples/families, 7 didn't have rooms properly reserved. 2 of those 7... more

First The Beach it is not steps....it is a mile away and is not visible from property. The nearest public beach is 1.5 miles away "Douglas Beach" all 45 feet of it surrounded both sides with private property signs and wire fences to keep out. Oval beach a mile away is a hike with belongings because of steep hills yet... more

We enjoyed a two night stay at the suites of Saugatuck this past weekend and I have to say it is a very accomodating suite rental. It is very nicely decorated and clean with a fully equiped kitchen. The pool is perfect for the little ones and the beach is a very short distance away. There was plenty to do... more

The Suites of Saugatuck are extremely overpriced and their add is quite misleading. The large 2 bedroom of unit C6 has a kitchenette, 4 barstools to eat at the counter, 1 sleeper couch (Q size, was dirty underneath--I borrowed the cleaning staffs vacuum & cleaned underneath and under the beds ) and a chair to sit in. The 1st bedroom... more

Suites of Saugatuck is awful. Please take our word for it. We splurged on a two bedroom suite but were very disappointed. First, this is not a hotel. It's a cheap condo building with no front desk, an icky pool, housekeeping is extra, no views and most definitely not "steps to the beach." Our two bedroom suite was very small... more

i loved the suites. they are spacious. the location is on a residential block, so it is very peaceful. great if you are looking to stay a few days. more

As with almost all of the reviewers, we had a terrible experiance at the Suites of Saugatuck. My husband booked a 2 bedroom "suite" based on the internet photos. First clue.. We had difficulty getting proper directions and had to call back multiple times, one of the office staff gave directions such as.."drive past all thet ---- and then turn".... more

Considering the poor reviews, we've been here 2 July's in a row, and really enjoyed it. 3 great points about this resort is the location, so close to Oval beach for the day or sweet sunsets pictures, very close to downtown for shops and resturants, and a really nice pool with plenty of lounge chairs and tables with lots of... more

I cannot even describe in words how upset we were with his "hotel." It was seriously nasty. We walked up the stairs to our room and there were weeds growing along the side and they stretched all the way to the doors and would knock you in the face. The room was filthy. There was dust everywhere, the bedsheets weren't... more