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Timberline Motel

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3353 Blue Star Hwy, Saugatuck, MI 49453
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Timberline Motel
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Timberline Motel
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86 reviews from our community

Traveler rating
    28
    20
    15
    12
    11
See reviews for
35
25
5
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (86)
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    (9)
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1 review
1 of 5 stars Reviewed February 9, 2015

Informed them of the bed bugs. They said they would get back to us after they had someone check it out and never called back!towel rack was broke, window was broke. I found it odd when they brought us to our room and all the Windows were open like they were fumagating. Wi

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2014

Stayed 3 nights and I will tell you I loved the woodsy feel, far enough away from the road that it was very quiet. The customer service was great. I really like the fact there were adjustable beds in our room, I woke up feeling rested and very relaxed. Can't wait to go back in the summer, the pool and... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed November 1, 2014

After reading previous reviews on this motel, we decided to book two nights there. It was mentioned in other reviews it was under new ownership so we expected a few issues. We were greeted by the owner on our arrival. We got to the room and found it to be clean but dated, we expected that. We were surprised that... More 

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Port Huron, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed October 14, 2014

Although we got a significantly discounted price, it was still not worth it. The room was reasonably clean but the heating system did not shut off automatically. When the room got too hot, we woke up to shut it off. When it got too cold, we woke up to turn the heat on. We couldn't go to comfortable sleep anyway... More 

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Bob S, Owner at Timberline Motel, responded to this review

Andrew, Thanks for the feedback and sorry for the problems you had at the hotel. We are in the process of remodeling but none of it can get done fast enough. For the beds, we have adjustable sleep number beds. Our staff typically sets them at a firmer setting but the control was there to adjust it downward. If you... More 

united states
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 3, 2014 via mobile

This was a very nice motel. Great beds, clean and a good breakfast. The location was perfect! It is under new ownership so they are in the middle of remodeling which will make it a 5 star review. Definitely coming back!

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Washington, DC
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 22, 2014

I was on a weekend date with a new bf and had to book a place at the last minute. Found this and we were pleasantly surprised. It's a little dated, but clean and the we kind of enjoyed the "old-timey" atmosphere of the room. The staff, including the owners, were quite sweet when I checked in. The grounds are... More 

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Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 19, 2014

My husband and I travel often and usually without hotel reservations. We like it uncomplicated and random. I use the internet for hotel bookings (even overseas), usually a day ahead and we like the feel of the Route 66 motel. I found Timberline Motel in the same fashion. What a pleasant little surprise. Roger made us comfortable right away, explaining... More 

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Cuyahoga Falls, Ohio
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 7, 2014

We went to Saugatuck for 3 nights - right after Labor Day - a great quiet time to visit. We chose the Timberline for our stay. What a pleasant surprise! The motel is under new ownereship, and they are making changes and updating now. The room was a bit outdated, but we were told that new fruniture is on the... More 

Was this review helpful? Yes 3
Saint Augustine, Florida
Top Contributor
56 reviews 56 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 2, 2014

We quickly found out you do not go to Saugatuck without a reservation, usually made the year before. After arriving in the late afternoon and passing one 'no vacancy' sign after another we came upon the Timberline Motel. The grounds are very nice. A lush lawn leads up to the pool with lots of outdoor games spread about. The motel... More 

Was this review helpful? Yes 2
Marcellus, Michigan, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 28, 2014

I know that new owners just took it over in july but could of clean room more. Our bathroom smelled like urine and lay towel on floor because of dirty floor, ( towel was black afterward) the carpet was dirty, our feet where black from walking on it. No pool whole time we where there, having trouble with it and... More 

Was this review helpful? Yes 1
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