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Holiday Inn Express St. Joseph

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3019 Lakeshore Drive, Saint Joseph, MI 49085
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Holiday Inn Express St. Joseph
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Holiday Inn Express St. Joseph
Holiday Inn Express St. Joseph
Holiday Inn Express St. Joseph
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179 reviews from our community

Traveler rating
    76
    68
    24
    5
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
Contributor
15 reviews 15 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very well maintained and clean hotel with many views overlooking Lake Michigan. Pool of the lobby is great for the kids. Centrally located, friendly staff, strong wifi and breakfast included. Very convenient to have the Lakehouse restaurant right next door as well. If you're staying at the hotel they offer some discounts to the restaurant too.

Was this review helpful? Yes 1
Saint Joseph, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

During my recent stay at the Holiday Inn Express in St. Joseph MI, I experienced a problem with the A/C unit, it was no longer cooling the room. I called the front desk and moments later, Tim from guest services was there to look into the problem. Tim was very professional and eager to resolve the problem. He called Dave... More 

Was this review helpful? Yes 1
stjmi, General Manager at Holiday Inn Express St. Joseph, responded to this review

Thank you for taking time to post a review of our hotel. It is unfortunate you experienced cooling issues with your air condition unit. We apologize for this inconvenience. However, we appreciate you acknowledging Tim and Dave took the necessary measures to resolve this issue in a timely manner. We hope to have the opportunity to accommodate you again in... More 

Grand Blanc, Michigan , Usa
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

When we got into the hotel to check in, Marina, the clerk noticed that we were wet and cold. She efficiently checked us in, offered us cookies and took us into the breakfast nook to make us hot chocolate. This is the level of service we experienced the entire stay. Every staff member greeted us graciously and did their best... More 

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stjmi, General Manager at Holiday Inn Express St. Joseph, responded to this review

Thank you for taking time to recognize the staff and the level of service you experience during your stay with us. We are happy you found the breakfast above average and noticed the breakfast host took pride in her job, We appreciate you taking time to post you review and hope to have the opportunity to accommodate you again in... More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We recently visited St. Joseph's for a few days. We stayed at the Holiday inn Express on Lake Shore Drive. The location was good. It was across the street from the lake. It was close to everything. We treated rudely when we called about making a reservation. We ended up booking a jacuzzi suite. We never used it because the... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express St. Joseph, responded to this review

Dear A C, Thank you for staying with us and providing us with your valuable feedback. I am pleased you regarded our location to be good. However, it is regrettable that the rudeness of the reservation specialist and bathroom was a let down. Please accept our sincerest apologies for any inconvenience these aspects have caused. We have discussed your feedback... More 

Fort Wayne, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 13, 2015

This hotel was easy to find, had a great location and beautiful views of Lake Michigan. The staff was very friendly and knowledgeable when asked questions. Our entire family enjoyed the pool and hot tub. We also loved the breakfast! The lady that worked the breakfast was super nice, she even brought out sand buckets and beach balls for all... More 

Was this review helpful? Yes 1
stjmi, General Manager at Holiday Inn Express St. Joseph, responded to this review

Dear MJHall518, We appreciate you taking time to post your 5 star review of our hotel. Your comments regarding the staff, pool, hot tub, and breakfast have been passed along to all of our staff members. Thank you again and we look forward to seeing you in the near future! Sincerely, Marc LaRoux General Manager More 

Anderson, Indiana
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 8, 2015

We love this area, but it is over a three hour drive. Since 2008 we made this a day trip because we couldn't find a nearby hotel we liked. Now that we found this Inn, we will come more often. Beds were the most comfortable anywhere. The room was large, clean, and had a nice view. The pool and the... More 

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stjmi, General Manager at Holiday Inn Express St. Joseph, responded to this review

Dear Lapel4, We appreciate you for taking the time to leave us such a nice review! We are so pleased to hear that you enjoyed our property and especially the beds, breakfast, pool, and view of Lake Michigan. I assure you we have taken the necessary steps to avoid the situation you encountered on the balcony and this will not... More 

Grandville, MI
Top Contributor
71 reviews 71 reviews
36 hotel reviews
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed March 3, 2015

We enjoyed one Saturday night here in a jacuzzi suite room. The room was very large with a king bed, sofa bed, 2 person jacuzzi tub, kitchenette with sink, fridge, microwave and coffee maker. Average size hotel bathroom with tub/shower. The property is across the street from Lake Michigan and just a short ride to downtown St Joe for shopping... More 

Was this review helpful? Yes 1
stjmi, General Manager at Holiday Inn Express St. Joseph, responded to this review

Dear oldflame, Thank you for your most recent stay and for choosing the Holiday Inn Express in Saint Joseph, MI for your hotel accommodations. We are pleased to hear that your stay here was pleasant and you enjoyed the Jacuzzi room, pool, and hot tub as well as our variety of breakfast items. Thank you for taking the time to... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

We travel a lot to Michigan from Minnesota to see my sons. We had a bad experience with another local hotel in the area but it worked out to our benefit because we found a very nice kid friendly place to spend time with our kids at an excellent rate for the large room we had. The night front desk... More 

Was this review helpful? Yes 1
stjmi, General Manager at Holiday Inn Express St. Joseph, responded to this review

Hello Derek & Ashley M, Thank you for recognizing our staff in your great review about our property! The name of the staff member you are referring to is Marina. Marina and out staff work very hard to ensure that each guest has an excellent experience. We appreciate you staying with us and hope your family may have the opportunity... More 

Kewanee, Illinois
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2015

We chose this hotel during our trip to Silver Beach. It was cold and rainy when we got there, and I had an anxious 2 year old that wanted to play! Our room was located on the end of the building facing Lake Michigan. We were on the ground floor and still had a wonderful view. The room was huge... More 

Was this review helpful? Yes 1
stjmi, General Manager at Holiday Inn Express St. Joseph, responded to this review

Dear Kristen R, Thank you for taking time to write a review of our hotel. We are very happy you enjoyed the view of Lake Michigan and your son had plenty of room to play. We look forward to seeing you and your family net time you visit the Saint Joseph area. Sincerely, Marc LaRoux General manager More 

MO
Top Contributor
54 reviews 54 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 24, 2014

Very nice and clean. Breakfast was good and warm. Would stay again. Hotel staff was nice and friendly. This is a very clean and nice hotel. This was a family trip and I fell one of the best hotels in the area.

Was this review helpful? Yes 2
stjmi, General Manager at Holiday Inn Express St. Joseph, responded to this review

Hello Dutch57, Thank you for taking time to post a review regarding the cleanliness of our hotel and our friendly staff members. We appreciate you and your family choosing to stay with us while visiting Saint Joseph! Sincerely, Marc LaRoux General Manager More 

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