This hotel was definitely sub-standard for the regular business traveler. I'm sure this property gets by with plenty of tourists but it is not up to par with most Holiday Inn Express locations. I was placed in a room that had the sliding door wide open and bathroom unclean and was further disappointed when the guests next to my room... More

During our weekend getaway, a housekeeper for the hotel stole multiple items from our young children instead of cleaning our room. We were very upset about what happened and addressed the matter with hotel. Rather than being treated like victims we were labeled unrulely guests. In our opinion the General Manager of the hotel did not have the proper training... More

This hotel was clean and located right on the beach in St. Ignace. The breakfast was good, staff was very friendly and the lakeview room was nice. This was a girlfriend trip and we all needed to check in for our flights and print boarding passes and were shocked to discover that the hotel did NOT provide this service. We... More

Stayed here befor the big bridge walk. Lobby and breakfast area clean as was our room. However the hallway smelled and the public restroom was a mess. The room was dated and just average. The free breakfast was just average at best. The staff kept area clean and food filled even at the busy times of the morning. Not sure... More

Went north to have a getaway gambling weekend in the U.P. Stayed here be cause of the rates, breakfest and cental location . Wasn't disappointed with the stay and service. More

We have stayed here three or four times and always get a balcony beachfront room, so we have a beautiful view of Mackinaw Island and the Straits. Fantastic sunrises! The rooms have all be clean and comfortable. The hotel gets quite crowded in the summer so the breakfast bar can be a challenge. The beach is not a swimming beach,... More

We booked this hotel for a two night stay so that we could check out Mackinac Island. From the moment we walked in, there was a particular "smell". Can't describe it, but based on that alone, we should have known better. Dated decor and looked better from the outside. We had a lakefront room, but when we went out onto... More

Arrived at hotel; outside looks nice and updated. Inside is in need of some updating (ala 1990's). Checking in staff was nice. Room was adequate, although found a used bandaid near bed on floor. There was also a musty/mildewy smell in room upon entering. Think it is the shower curtain. Opened patio door to air out the room. Patio opens... More

Never before have I had such a hard time determining a hotel to stay at based on Tripadvisor reviews. This property is rated as a "fabulous destination" to a dump. My feeling is that it is somewhere in betweeen. This is a decent property. The place is fairly clean, indoor pool decent size, our room was spacious, and did have... More