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Holiday Inn Express St. Ignace

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965 N. State St., Saint Ignace, MI 49781
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Holiday Inn Express St. Ignace
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Holiday Inn Express St. Ignace
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168 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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    (168)
  • Mar-May only
    (13)
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Zeeland, Michigan, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I chose this hotel based on reviews and was not disappointed or have any unusual surprises. The good: Clean, very comfortable beds with a firm and soft pillow for each person, good selection of cable stations, our room had amazing view of the lake, excellent breakfast buffet that was well stocked, great pool and adjoining hot tub that our kids... More 

Was this review helpful? Yes
MackinawAJ, Front Office Manager at Holiday Inn Express St. Ignace, responded to this review

Dear Jennifer K, Thank you for taking the time to review your stay. We are pleased you enjoyed your time here. The issues you noted as areas for improvement have been noted and passed on to the hotel staff and management. Thanks again, and we hope to see you next time you are in the area. Sincerely, Sincerely, Staff &... More 

Pinckney, Michigan
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked this Holiday Inn Express because Holiday Inn Express has a level of quality that I was expecting. The place was clean and the breakfast good but I've never stayed at a Holiday Inn Express that didn't have a mini refrigerator in the room and I thought it was kind of crappy that they would be happy to rent... More 

Was this review helpful? Yes
MackinawAJ, Front Office Manager at Holiday Inn Express St. Ignace, responded to this review

Dear nitroxscubadiver, Thank you for your review. We take all guest feedback seriously, and feedback like yours is essential in helping us continue to improve our service and amenities. The issues you experienced during your stay have been noted and passed on to the relevant departments. We hope next time you are in the area, you give us another try.... More 

Au Train, MI
Level Contributor
73 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The reviews of this place seem to be mixed. Having just stayed there I can see why. We had a lakeside room, right on the beach and a spectacular view. The room was clean. Check-in was smooth. The breakfast area was extremely crowded. Many of the food items were in low supply, even though there were two people working on... More 

Was this review helpful? Yes
MackinawAJ, Front Office Manager at Holiday Inn Express St. Ignace, responded to this review

Dear jim5176, We take all guest feedback seriously and appreciate your taking the time to review your stay. We are sorry we didn't exceed your expectations. Your comments have been noted by management and passed on to the appropriate departments. We are monitoring breakfast procedures to improve efficiency and make sure all food is always available at all times for... More 

Flushing
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean quiet nice hotel. They upgraded us to a king bed with a jacuzzi tub. Beautiful room with an excellent bed. The breakfast was good and the whole staff was friendly. Will be back for sure. Great value for the money. Although we didn't use the pool it looked very nice.

Was this review helpful? Yes
MackinawAJ, Front Office Manager at Holiday Inn Express St. Ignace, responded to this review

Dear James S, We appreciate you taking the time to review your stay. We are glad you had an enjoyable stay. We look forward to having you back next time you are in the area! Sincerely, Staff & Management Holiday Inn Express St. Ignace Lakefront More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stay at a lot if HI Expresses on our travels, and this was the worst ever. We were "greeted" by 2 staff members who looked like street punks. Tattoos and piercings, sloppy dress, poor grammar; you don't pronounce the s in Illinois. Our room had burned out lightbulbs. The beds sagged so bad we could barely sleep on them.... More 

Was this review helpful? Yes
MackinawAJ, Front Office Manager at Holiday Inn Express St. Ignace, responded to this review

Dear Amanda C, Thank you for taking the time to review our hotel and bringing the issues you experienced to our attention. Feedback like yours is what helps us improve and make sure we are taking every measure possible to provide a relaxing, comfortable and hospitable stay. We would love to have you back to give us another try. The... More 

Grand Blanc, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

I have stayed here for three nights and i liked the place... Good Breakfast and i recommend this place strongly for longer stays on the lakefront... Overall excellent experience for me. Lake front view was amazing when you get up in the mornings.

Was this review helpful? Yes
MackinawAJ, Front Office Manager at Holiday Inn Express St. Ignace, responded to this review

Dear Abihinay C, We appreciate you taking the time to review your stay. We are pleased you enjoyed your stay and are looking forward to hosting you again the next time you are in the area! Sincerely, Staff & Management Holiday Inn Express St. Ignace Lakefront More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 21, 2015

Upon arrival our suite was lovely. After traveling for hours a hot shower was welcomed. The shower made a loud banging noise and high pitch noises after the first few minutes and the clatter did not subside. The shower was not enjoyable. I decided to turn the linens down in the bed then go talk with the staff. As I... More 

Was this review helpful? Yes 3
MackinawAJ, Front Office Manager at Holiday Inn Express St. Ignace, responded to this review

Dear Fox V, Thank you for taking the time to leave us a review on TripAdvisor. We take all guest concerns seriously and will use your feedback to improve. Your review will be shared with the management and staff. Management will also be contacting you regarding this issue. We hope next time you are in the area you give us... More 

Toledo, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2015

Extremely personable and helpful staff, especially Wesley. Directed us to some fabulous restaurants. Rooms were clean and spacious and the balcony overlooking the water had a beautiful view of Mackinaw Island. Just a great hotel with great people. Breakfast was just a little lacking. Need breakfast sandwiches! But it still was a good start to the day.

Was this review helpful? Yes
MackinawAJ, Front Office Manager at Holiday Inn Express St. Ignace, responded to this review

Dear Patti P, Thank you very much for taking the time to review your stay! We appreciate your feedback and it will be passed on to the hotel staff and management. We are glad we were able to provide excellent service. Our breakfast meets all Holiday Inn Express standards and while breakfast sandwiches sound good, we are not authorized to... More 

Ann Arbor, Michigan
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 19, 2015

I go to St. Ignace every year...this is by far the best place i've stayed there. Andy at the front desk and Barb at the breakfast bar provided outstanding customer service. The Inn is clean and given the area, nice for what it is. I wish the view of the water was better. Unfortunately the way the building is shaped... More 

Was this review helpful? Yes
MackinawAJ, Front Office Manager at Holiday Inn Express St. Ignace, responded to this review

Dear Alison C, Thank you for the review! We are pleased you enjoyed your stay with us. Let us know the next time you are in the area, we would love to host you again! Sincerely, Staff & Management Holiday Inn Express St. Ignace - Lakefront More 

Dubuque, Iowa
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 17, 2015

This looks great on the outside but from the minute we stepped inside we knew it had seen better days. The king suite was a nice size and pretty clean But we opened the balcony door or tried to ...it was rusty and did not slide open...and the screen was broken. The breakfast was not good....and there was no newspaper... More 

Was this review helpful? Yes
MackinawAJ, Manager at Holiday Inn Express St. Ignace, responded to this review

Julie E, Thank you for recent comments regarding your stay with us here at the Holiday Inn Express in Saint Ignace, MI. We appreciate all feedback! Our property has been recently renovated as of May of 2015, all guest rooms and public area are completely refreshed. We hope that you will try us again on your next trip to Michigan’s... More 

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