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Comfort Suites Saginaw

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5180 Fashion Square Blvd, Saginaw, MI 48604 (Formerly Saginaw Comfort Suites)
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1 room 1 adult
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Comfort Suites Saginaw
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88 Reviews from our TripAdvisor Community

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Saginaw, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

From the very get-go, the staff including the manager was very rude to me, right as I was checking in. Our tv didn't work. I asked for extra pillows, since there were only king size rooms left and my kids were utilizing the pull out bed, they didn't even have enough pillows to spare for my kids, although I told... More 

Helpful?
1 Thank T4254TFstephanies
TMIHospitality, Manager at Comfort Suites Saginaw, responded to this review

Dear T4254TFstephanies, Thank you for your review of the Comfort Suites Saginaw. I sincerely apologize for the level of service you received. We do our best to make certain everyone is trained to serve our guests, so we will continue to work on training customer service and attention to detail. I hope that we will have a chance to show... More 

Jackson, Michigan
1 review
5 of 5 stars Reviewed January 3, 2016

I stay at this hotel on a regular basis when traveling for work. The staff is fantastic, the rooms are always clean and the mattresses are the most comfortable I've ever slept on! The hotel has been newly renovated and looks great. Wouldn't stay anyplace else..

Helpful?
Thank Brian K
Traverse City, Michigan
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 25, 2015

We've been traveling to Saginaw for the last four years and stayed at several hotels in the area but never this one. I was looking for a large room and Comfort Suites had what seemed to be the largest rooms of the hotels in the area and at a reasonable price. We have stayed at the Residence Inn which has... More 

Helpful?
Thank MNLit
North Carolina
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 11, 2015

This is an average hotel. We booked 3 rooms and all were very hot, mid winter and we all had to keep our windows open to keep the temp comfortable - even at night. Each room has its own temp control unit, which obviously is not working correctly. The breakfast area also became very hot. The breakfast is subpar, it... More 

Helpful?
Thank NorthCarolinaMolly
TMIHospitality, Manager at Comfort Suites Saginaw, responded to this review

Dear NorthCarolinaMolly, Thank you for taking time to review the Comfort Suites Saginaw. I sincerely apologize for the problems you encountered and that your breakfast was less than satisfactory. We appreciate and will use your feedback to correct the issues you experienced during your stay. We hope that if you are ever back in the area, we will have a... More 

Burt Lake, Michigan
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed November 18, 2015 via mobile

I most recently reviewed the Comfort Suites - Grandville, MI and gave it an excellent review. I wish that I could do that with the one here in Saginaw. While the room itself was comfortable, and the bed equally so, there the similarities ended. The door to a "handicap accessible" room was extremely hard for me to open. That is... More 

Helpful?
Thank Dave B
TMIHospitality, Manager at Comfort Suites Saginaw, responded to this review

Dear Dave B, Thank you for reviewing the Comfort Suites Saginaw. I am glad to hear you liked our continental breakfast, friendly service and clean surroundings. However, I apologize that the business center didn't meet your needs and that you found the door difficult to operate. I have addressed your comments with my management staff for future improvements. I am... More 

Jerome, Michigan
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 15, 2015

A super quiet room heating/air unit was a pleasant surprise. Not quite so quiet: the door to the hallway didn't block much of the conversation. However, it turned out that not many were checked in so it didn't make much difference. The bed (a king) was very comfortable and we remarked, when we woke up, that it was one of... More 

Helpful?
Thank Dougogreen
Southfield, Michigan
Level Contributor
12 reviews
2 of 5 stars Reviewed November 12, 2015

Booked trip online & requested 1st floor room but was not available when we arrived. There was trash still on the floor, the bathtub did not drain properly & water was at ankles by the time I finished showering. The blow dryer was dirty, the fridge was very loud so the front desk told us to unplug it thereby ruining... More 

Helpful?
Thank Eva K
TMIHospitality, Manager at Comfort Suites Saginaw, responded to this review

Dear Eva K, Thank you for taking time to review the Comfort Suites Saginaw. I sincerely apologize for the cleanliness of your room and the problems you encountered. I will address your concerns with my maintenance team to ensure these deficiencies are corrected. We hope that if you are ever back in the area, we will have a chance to... More 

Lansing, Michigan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 27, 2015

The hotel was nice. Checkin was a little slow. The hotel appeared to be full and AMY at the front desk was very nice. The chlorine from the pool was very strong. Too strong for us to actually use the pool. Even though the hotel was full it was very quiet. Breakfast was stocked and the coffee was fresh and... More 

Helpful?
Thank Catherinejones327
Madison, Wisconsin
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 26, 2015

I hate staying in hotels. 2 1/2 star to 4 star, they all let me down. I hate the noise of the air conditioners, kids running up and down the hallways, beds that are never quite comfortable, scrawny hotel towels, the slight fear that I will wake up with bed bug bites and my life will be over, and the... More 

Helpful?
Thank WeddingPlanner09
Sacramento, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 21, 2015

Wonderful, service, helpful front desk. better than the average hotel breakfast included fresh fruit, eggs and meat. Room was a nice mini suite size room. All and all a good value, we would stay here again.

Helpful?
Thank John_KT9763MW
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