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Red Roof Inn Detroit St Clair Shores

2.0 of 5 31800 Little Mack Road, Roseville, MI 48066-4526
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Red Roof Inn Detroit St Clair Shores
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Red Roof Inn Detroit St Clair Shores
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100 reviews from our community

Traveler rating
    50
    30
    7
    5
    8
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21
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona, USA
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I arrived snowy afternoon after a long air flight. I just wanted to get into a warm bed. My room was clean and well decorated, but upon leaving I realized the lock did not work. I went to the office for assistance and a "off the time clock" employee named Dean, offered to help the busy front desk clerk. It... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Would definatlly stay here again the prices are great anf so well worth it jamie at the front desk is awesome and.a great person to deal with would defiantly recommend people.to.the hotel the area is great and.police monitor.the property very often lots of near by places that are usefull if.you are staying there

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Naubinway, Michigan
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy access to expressway. Minutes from Ford Field, Comerica Park, Metropolitan Beach, Belle Isle, Greenfield Village, to name a few. Very well maintained property with a helpful staff. I am here for business every other week and when I check in Chris is usually at the front desk. He is always polite and makes sure I am satisfied with my... More 

Was this review helpful? Yes 2
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking the time to review our hotel and share your thoughts with other travelers. It's always great having you as our guest when you're in the area. I'll be sure to share your review with the entire team! More 

Jackson, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

Best "bang" for the dollar that I have found. Chris in Reception always take care of me and everyone else that walks through the door. Chris is one "righteous" guy. Always a pleasure too see him as I know I will be well taken care of. I've stayed there at least 3 nights a week during the past 4 months.... More 

Was this review helpful? Yes 1
Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is the far best experience I've had chris helped me when all other hotels were booked. As i was walked out the door chris flaged me back in to inform me of a last minute cancellation he made me n my family feel welcome he's a great gentlemen an excellent customer skills. N for that i will always return... More 

Was this review helpful? Yes 1
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for the glowing review about your recent stay with us! I will be sure to share your comments with Chris and the entire team here at the Red Roof. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Team Member Chris was a lifesaver! Every hotel around was booked full for Valentine's Day. My fiance forgot to reserve a room so we rushed up there, at 10:30 pm, in the freezing cold, hoping by some stroke of luck there would be one left. We pulled in and before we got to the door saw a sign on it... More 

Was this review helpful? Yes 1
Craig R, Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking a moment to recognize Chris and his efforts to accommodate you on an incredibly busy holiday evening. Chris, and all of us here at the Red Roof, greatly appreciate the great review! We hope to see you again soon! More 

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Prior to a recent booking issue with another hotel in area. Hotels.com booked us here. What the HELL where they thinking. The front desk staff was friendly but sent us to wrong building so you walk you 2 flights of stairs with luggage to find out that your in wrong building. Maybe a simple handout map or numbers on buildings... More 

Was this review helpful? Yes 1
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

First and foremost allow me to apologize for the issues you described during your recent stay with us, including the miscommunication about your room location and the mechanical problems that occurred. I must admit to being a bit baffled as to what happened with your reservation that you purchased from an online retailer. I'm not sure how the online retailer... More 

Pontiac, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

I am a frequent customer... mostly because of two things. The accommodations are clean, well kept and comfortable. The other is the customer service... especially Chris, the afternoon / evening manager. Always up to doing whatever is possible to make a stay there pleasant and comfortable. And never making you feel like you are putting him out, even when I... More 

Was this review helpful? Yes 1
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking a moment to share your thoughts about your recent stay with us at the St. Clair Shores Red Roof. We appreciate the feedback and look forward to having you as our guest. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015 via mobile

Good people, work-life balance, get to meet a lot of interesting characters. The hotel had great hotel rooms,great area,clean rooms. This one front guest attendant Chris has had the best service. Chris gives red roof inn the best service possible. This has to be the best red roof inn in Michigan. I've been to the one one dequinder but the... More 

Was this review helpful? Yes 1
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for sharing your thoughts and recognizing the efforts of our team during your recent stay with us. All of us here at the St. Clair Shores Red Roof look forward to having you as our guest when your travels bring you to the area. More 

Avon Lake, Ohio, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2015

I have been a regular customer at this location for about two months. I have found that the front desk staff, namely the night manager Chris, have been very helpful and courteous upon check in and all during my stay. The rooms are clean and are taken care of every day as the cleaning staff does an excellent job in... More 

Was this review helpful? Yes 1
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking a moment to recognize the efforts of the team at our hotel. Your comments are much appreciated and will be shared with everyone here. It's a pleasure having you as our guest and providing you with a home away from during your work travels. More 

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Additional Information about Red Roof Inn Detroit St Clair Shores

Address: 31800 Little Mack Road, Roseville, MI 48066-4526
Location: United States > Michigan > Roseville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Detroit St Clair Shores 2*
Number of rooms: 109
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Also Known As:
Red Roof Inn Detroit St Clair Shores Hotel Roseville
Red Roof Inn Roseville
Roseville Red Roof Inn

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