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Red Roof Inn Detroit St Clair Shores

31800 Little Mack Road, Roseville, MI 48066-4526
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Red Roof Inn Detroit St Clair Shores
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Red Roof Inn Detroit St Clair Shores
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102 reviews from our community

Traveler rating
    51
    31
    7
    5
    8
See reviews for
21
18
15
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Ontario, Canada
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I would recommend this hotel to travellers who are looking for a well-priced, no-frills hotel. Although the bathroom was small (typical of many Red Roof Inns), our superior room was spacious enough, acceptably clean, and comfortably furnished. I particularly appreciated: - the easy check-in and check-out - the good-sized flat-screen TV with a clear picture - the comfortable bed -... More 

Was this review helpful? Yes
Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Jamie is a wonderful customer service rep she's polite and friendly and knows how to deal with a customer on the 1 On 1 bases. Despite all the different jobs she doing she maintain a professional attitude at all times. I mean problem after problem arises she just tackle the situation and keeps smiling. The customer service she provides is... More 

Was this review helpful? Yes
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for taking the time to recognize the efforts of one of our stars, Jamie, from your recent stay with us. Jamie, and the rest of the team here at the St Clair Shores Red Roof, excels at multi tasking and doing whatever it takes to provide our guests with a memorable stay. We look forward to having you as... More 

Phoenix, Arizona, USA
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 3, 2015

I arrived snowy afternoon after a long air flight. I just wanted to get into a warm bed. My room was clean and well decorated, but upon leaving I realized the lock did not work. I went to the office for assistance and a "off the time clock" employee named Dean, offered to help the busy front desk clerk. It... More 

Was this review helpful? Yes
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking a moment to review your recent stay at our hotel and recognize the efforts of our team members, especially Dean! This has been a brutally cold winter, I'm sorry the weather inconvenienced your stay with us. All of us here are looking forward to milder, spring-like weather and having you as our guest when you return... More 

1 review
5 of 5 stars Reviewed February 27, 2015 via mobile

Would definatlly stay here again the prices are great anf so well worth it jamie at the front desk is awesome and.a great person to deal with would defiantly recommend people.to.the hotel the area is great and.police monitor.the property very often lots of near by places that are usefull if.you are staying there

Was this review helpful? Yes
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for the great review and recommendation to other travelers. We enjoy having you as our guest when you're visiting the area. More 

Naubinway, Michigan
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2015

Easy access to expressway. Minutes from Ford Field, Comerica Park, Metropolitan Beach, Belle Isle, Greenfield Village, to name a few. Very well maintained property with a helpful staff. I am here for business every other week and when I check in Chris is usually at the front desk. He is always polite and makes sure I am satisfied with my... More 

Was this review helpful? Yes 2
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking the time to review our hotel and share your thoughts with other travelers. It's always great having you as our guest when you're in the area. I'll be sure to share your review with the entire team! More 

Jackson, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

Best "bang" for the dollar that I have found. Chris in Reception always take care of me and everyone else that walks through the door. Chris is one "righteous" guy. Always a pleasure too see him as I know I will be well taken care of. I've stayed there at least 3 nights a week during the past 4 months.... More 

Was this review helpful? Yes 1
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for the awesome review about Chris and your stay at our hotel. Thank you from all of us for making our hotel your home away from home during your travels. We look forward to having you as our guest when your future travels bring you to the St. Clair Shores area. More 

Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

This is the far best experience I've had chris helped me when all other hotels were booked. As i was walked out the door chris flaged me back in to inform me of a last minute cancellation he made me n my family feel welcome he's a great gentlemen an excellent customer skills. N for that i will always return... More 

Was this review helpful? Yes 1
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for the glowing review about your recent stay with us! I will be sure to share your comments with Chris and the entire team here at the Red Roof. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

Team Member Chris was a lifesaver! Every hotel around was booked full for Valentine's Day. My fiance forgot to reserve a room so we rushed up there, at 10:30 pm, in the freezing cold, hoping by some stroke of luck there would be one left. We pulled in and before we got to the door saw a sign on it... More 

Was this review helpful? Yes 1
Craig R, Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking a moment to recognize Chris and his efforts to accommodate you on an incredibly busy holiday evening. Chris, and all of us here at the Red Roof, greatly appreciate the great review! We hope to see you again soon! More 

Senior Contributor
27 reviews 27 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 14, 2015

Prior to a recent booking issue with another hotel in area. Hotels.com booked us here. What the HELL where they thinking. The front desk staff was friendly but sent us to wrong building so you walk you 2 flights of stairs with luggage to find out that your in wrong building. Maybe a simple handout map or numbers on buildings... More 

Was this review helpful? Yes 1
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

First and foremost allow me to apologize for the issues you described during your recent stay with us, including the miscommunication about your room location and the mechanical problems that occurred. I must admit to being a bit baffled as to what happened with your reservation that you purchased from an online retailer. I'm not sure how the online retailer... More 

Pontiac, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

I am a frequent customer... mostly because of two things. The accommodations are clean, well kept and comfortable. The other is the customer service... especially Chris, the afternoon / evening manager. Always up to doing whatever is possible to make a stay there pleasant and comfortable. And never making you feel like you are putting him out, even when I... More 

Was this review helpful? Yes 1
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking a moment to share your thoughts about your recent stay with us at the St. Clair Shores Red Roof. We appreciate the feedback and look forward to having you as our guest. More 

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