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All 10 Roseville hotels

Extended Stay America - Detroit - Roseville

2.5 of 5 Hotel   |   20200 Thirteen Mile Road, Roseville, MI 48066
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Extended Stay America - Detroit - Roseville
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64%
Ranked #2 of 10 hotels in Roseville
A recent review
5 of 5 stars Reviewed July 24, 2013
elroy91 Roseville, Michigan
  • Overview
  • Reviews (54)
  • Photos (16)
  • Amenities
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  • Room tips (10)
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54 people have reviewed this hotel

Traveler rating
    28
    7
    5
    8
    6
See reviews for
7
5
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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There are newer reviews for Extended Stay America - Detroit - Roseville
See the most recent reviews
Roseville, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2013

Great location. The highlight of this particular Extended Stay is the staff. I frequent this property often. Every time I stay, staff members Teanta, Nicole, Jessica, and Michael create a very welcoming atmosphere for each and every guest who stays there. Decent price, nice location, top notch staff. Hats off to Extended Stay Roseville.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Detroit - Roseville, responded to this review

Thank you for your great review of our property and the kind comments spoken about Nicole, Teanta, Michael & Jessica. I'm glad that you had such a wonderful experience while staying with us. We are proud to be a part of the premier lodging source for business & leisure travelers looking for a great room at a great rate. Thank... More

Lewiston, Mi
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 24, 2013 via mobile

My husband and I have stayed at an Extended Stay for work reasons for the last 2 years. We stayed at the one in Canton and the one in Roseville, Mi. We are very happy with the quality of the premises and extremely happy with the helpfulness and courtesy of the staff.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Detroit - Roseville, responded to this review

Hi Daniel, Thank you for your great review of our property. It's great to hear that you were pleased with the hotel and our awesome staff at our Roseville, Michigan location . Whenever I read comments like yours, it always gives me such great pleasure. We strive to make every guest experience the best it possibly can be. Thank you... More

Harrison Township, Michigan, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 15, 2013

I travel 8 months out of the year and have stayed in these hotels before. This was one was the worst hotel out of many that I have stayed in. 3 blankets with holes in them (I took pictures), I was told that breakfast ended at (9:30am). I go for breakfast at 9:10am and was told that breakfast was over... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Detroit - Roseville, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read that your stay wasn't 100% satisfactory. Please accept my apology. In response to your feedback, I am meeting with my team to review our total commitment to delivering great service and fresh rooms. Please understand that we maintain strict... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 12, 2013

I am a frequent at extended stay . My best customer service experience was in Michigan at the Roseville location. The manager mrs Neal and her assistant Jessica were very helpful in making sure I had the most comfortable stay at her location. I don't usually remember names but they stood out.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Detroit - Roseville, responded to this review

Thank you for your great review of our property. I am glad to read that you were pleased with the great customer service Elisa & Jessica provided. Our hotel is totally committed to the satisfaction of every guest who walks through our doors. Thank you again for your review! We look forward to seeing you again, should your travels bring... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2013

This was one of the best hotels I have ever stayed at in Detroit and to be honest I have been to a lot, and i can tell you from experience that this is the only hotel where you will find some of the friendliest workers available. The rooms were so clean i could not have believe that i was... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Detroit - Roseville, responded to this review

Charles - The staff and I read your review, and would like to thank you for writing such rewarding comments about our hotel. I am glad to read that you were pleased with the services that our team provided you, especially Elisa. The staff and I strive to provide all of our guests with a comfortable stay; it is so... More

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed July 10, 2013

It is unquestionable that when your job takes you away from your home that it leaves you lonely, uncomfortasble and times a little home sick. My stay at the Rosevillle Extended Stay in MI was by no means any of the above. Apon my arrival at the hotel I was warmly greeted by a young lady by the name of... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Roseville, responded to this review

Andrew - Thank you for your great review of our property. I'm glad that you were pleased with our services, and our friendly staff, especially Elisa. The staff and I truly enjoyed having you stay with us and we look forward to seeing you again, should your travels bring you back to our area. More

1 review
5 of 5 stars Reviewed June 29, 2013 via mobile

My family and I had to visit the area for an anniversary party. We were going to stay at another hotel nearby but they were not very friendly or cooperative and wouldn't let us check in until four. I went on this app and found Extended Stay America. It was very close so we went and checked it out. We... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Roseville, responded to this review

Elyse - The staff and I read your review, and would like to thank you for writing such remarkable things about our entire team, especially Nicole and Bernadette. Our hotel is totally committed to the satisfaction of every guest who walks through our doors. I am glad to read that you were pleased with the great customer service our staff... More

Canton, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2013

When the hardy's come to detroit, we like our favor hotel. Our check-in is always great. Our room is always ready. Nicole makes our stay wonderful. I have knee problems and Nicole will get me an extra pillow when needed. It's the little things that make me happy. The staff is helpful with directions. The breakfast is soooo great. I... More

Was this review helpful? Yes
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Roseville, responded to this review

Thank you for taking the time to post such a positive review. We appreciate you sharing your feedback with us. I was pleased to read you received such great service from our staff. Thank you very much for staying with us. More

Detroit, Michigan
1 review
5 of 5 stars Reviewed January 30, 2013

My business has served me to stay at Extended Stay America, Detroit / Roseville, MI several times during the month of January 2013. It was a delightful experience.The rooms were very clean & neat; great space, quality TV, quick, sufficient breakfast. The staff was courteous and very helpful. The pricing was awesome. If you are fortunate, you'll be served in... More

Was this review helpful? Yes
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Roseville, responded to this review

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. I’m so pleased that your stay was such a positive one! Our Grab... More

1 review
5 of 5 stars Reviewed January 12, 2013 via mobile

My check- in did not take long at all. Mrs. Nicole was very friendly and helpful to me. I love that I could get fresh towels whenever I needed them and the take and go breakfast was a nice touch. I would recommend this Hotel to anyone wanting quality without the high price plus a home feel.

Was this review helpful? Yes
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Roseville, responded to this review

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

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Additional Information about Extended Stay America - Detroit - Roseville

Address: 20200 Thirteen Mile Road, Roseville, MI 48066
Phone Number:
Location: United States > Michigan > Roseville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Detroit - Roseville 2.5*
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Also Known As:
Extended Stay Roseville
Roseville Extended Stay

16 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
110

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