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All 10 Roseville hotels

Extended Stay America - Detroit - Roseville

2.5 of 5 Hotel   |   20200 Thirteen Mile Road, Roseville, MI 48066
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Ranked #4 of 10 Hotels in Roseville
A recent review
5 of 5 stars Reviewed June 16, 2014
Paul B Covington, Louisiana
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60 reviews from our community

Traveler rating
    29
    7
    7
    8
    9
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8
6
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Detroit - Roseville
See the most recent reviews
Covington, Louisiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

One month stay for work. Hotel clean, room spacious and comfortable. Teanta at the front desk was exceptionally helpful in assisting with the room of my choice, great monthly rate and information regarding local UPS service which I required for work.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Roseville, responded to this review

Paul - I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our clean, spacious, and comfortable rooms. I am so pleased to hear that Teanta provided exceptional services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring... More 

1 review
5 of 5 stars Reviewed June 11, 2014

The room had a full size refrigerator and two burners which was great since we stayed here for 60 days. We had an issue with the 1-800 number but Teanta and Mark at the front desk were awesome helping resolve things. The customer service was great and overall we enjoyed our stay.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Roseville, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the full size refrigerator and two burners and most of all our great customer service. It is great to hear that Teanta and Mark were able to solve the issue you had with the 1-800 number. Thank... More 

Southfield, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed June 6, 2014

With today's fast pace and unknown circumstances, if you are in the need of a place to stay for a extended period of time. while you are having major home repair, or waiting to move in to your new home or a summer fishing trip, etc.. You want some comforts of home to lesson the pressure Extended Stay America has... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Roseville, responded to this review

I want to thank you for taking the time to write such a wonderful review of our hotel. I'm glad that you enjoyed your clean, spacious room, our location and the great customer service provided by our friendly staff. It's great to hear that we could provide you with a "home away from home" experience during your move. Thank you... More 

2 reviews
4 of 5 stars Reviewed May 28, 2014

Stayed here for a home renovation, it was clean and we'll maintained, we were greeted enthusiastically every time we came in and everyone was very friendly. The room was large with a nice kitchenette and extra large bathroom. The room smelled clean upon entering, the only smells were of cooking in other rooms as you walked the hall ways. I... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Roseville, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that your stay was comfortable and clean and you were always greeted enthusiastically. We hope to see you again soon. More 

Portland, Oregon
1 review
5 of 5 stars Reviewed May 27, 2014

My friend and I stay for a few days on business and the hotel was clean and the staff was very nice and helpful. The rooms were adequate and well stocked. There were several instances where we passed by the front desk and the associates were always willing to offer help or ask if we needed anything.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Roseville, responded to this review

I appreciate you taking the time to write a review of our hotel. I'm glad that you found your room to be clean and our staff to be helpful during your stay with us. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We hope to see you again,... More 

1 review
1 of 5 stars Reviewed May 2, 2014 via mobile

Me and my girl tried to stay the night. After roughly an hour or so the smell of bleach or a cleaning product used in the room made us both very sick to our stomachs. There was 2 small almost throw pillows on bed. The chair in the room looked like it was picked out from the garbage. We also... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Detroit - Roseville, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience including the odors and the level of cleanliness in you room. Please know, I am working with the housekeeping staff to improve our cleaning procedures so that this issue does not affect our future guests. If you would like to discuss... More 

A TripAdvisor Member
2 of 5 stars Reviewed March 16, 2014

Have never stayed at a hotel priced so cheap and won't again. Learned my lesson. No shampoo/conditioner in room. No hair dryer - had to go to front desk. One sheet on the bed and very thin comforter - had to crank the heat. Checked in at 11 and had to deal with person through a closed gate like a... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Detroit - Roseville, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that you were not offered any shampoo or hair dryer, gates not opened and that you were not able to dial out from the telephone. Please note that we are in the process of making upgrades to our linens. However the coffee does come with the filter... More 

Detroit, Michigan
1 review
4 of 5 stars Reviewed December 5, 2013

The hotel is very clean and I absolutely LOVE that you get that "homey" feel when you are away from home. You are provided with a kitchenette to make your own meals in the convenience of your room. Although my stay was short, I would recommend this hotel.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Roseville, responded to this review

Thank you for your great review of our property. I am so glad that you found our hotel to be clean and that it felt like your "home away from home". As well, it is great to read that you enjoyed your room, especially the kitchen. Thank you again for your review. We look forward to seeing you again, should... More 

Rochester, Michigan, United States
1 review
4 of 5 stars Reviewed November 7, 2013

Clean room, no leaky faucet. No dirty toliet. Used the blacklight nothing found. The front desk were nice and friendly. The towels could be a little thicker but for the price that you are paying you can't expect a five star hotel type towel. Free wi-fi is a plus. Cool just pick up and go type of continential breakfast.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Roseville, responded to this review

Thank you for your great review of our property. I'm glad that you enjoyed your clean, comfortable room. As well, it is great to know that our staff provided you with such friendly service and that you liked having free WiFi as well as our grab-and-go breakfast. Thank you again for your review. We look forward to seeing you again,... More 

Marine City, Michigan
1 review
3 of 5 stars Reviewed November 5, 2013

Front desk, made me feel like a criminal, they did not communicate with each other, and while there the police were called and it was a very uncomfortable trip to this hotel. We had a room for four, but had service (utensils, etc.) for only three. The silverware and plates and cups did not match and I asked for another... More 

Was this review helpful? Yes
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Additional Information about Extended Stay America - Detroit - Roseville

Address: 20200 Thirteen Mile Road, Roseville, MI 48066
Phone Number:
Location: United States > Michigan > Roseville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Detroit - Roseville 2.5*
Number of rooms: 110
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Also Known As:
Extended Stay Roseville
Roseville Extended Stay

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