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Holiday Inn Express Roseville

2.5 of 5
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31900 Little Mack, Roseville, MI 48066
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Holiday Inn Express Roseville
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61 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Roseville
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Alpena, Michigan
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 13, 2013

We recently chose this hotel because it was pretty close to the location of our son's wedding. I have stayed at HI Express' before and thought I knew what to expect. Were we ever surprised! This hotel was recently remodeled and done very, very well. We booked 20 rooms for our out of town guests and EVERYONE was very impressed... More 

Helpful?
Thank Carolyn P
Nichole H, Front Office Manager at Holiday Inn Express Roseville, responded to this review

Thank you very much for your wonderful review! I'm so glad that you had a great experience with us. We would love to see you back again! More 

Toledo
Level Contributor
11 reviews
5 hotel reviews
4 of 5 stars Reviewed February 27, 2013

Room was clean, staff was friendly and attentive. Breakfast was delightful and room service was prompt. Location was great. I would definitely stay again it was a pleasant experience. I will surely recommend this location to anyone.

Helpful?
Thank ripkita8988
Keith K, General Manager at Holiday Inn Express Roseville, responded to this review

Thank you for your kind words. We appreciate yoiur comments and we will see you soon! More 

Fresno, California
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 24, 2012

Thanks to everyone at the Holiday Inn Express! I have stayed at your hotel mutiple times over the last few years and just stayed there again. I have seen the changes happen during the remodel and think you have done a great job. I have to say that I am a late sleeper and you even kept the noise to... More 

Helpful?
1 Thank Mark A
Keith K, General Manager at Holiday Inn Express Roseville, responded to this review

Mark, Thank you for the kind words and continued loyalty. We appreciate it! Keith Kozierowski GM - Holiday Inn Express & Suites - Roseville More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 12, 2012

Thanks holiday inn. Your cleanliness has given our family scabies. The spiders in the room were fascinating. Workout room out of order? No problem. So was the elevator. Ok so take the stairs except wait - they are blocked off for construction. This place needs to be razed. STAY AWAY at all cost. Sleep in your car. It'll be safer.

Helpful?
Thank Itchy-mom
Keith K, General Manager at Holiday Inn Express Roseville, responded to this review

Thank you for taking the time to provide us feedback on your recent stay. I apoogize for your not so pleasant experience at our hotel. Rest assured your stay is not a typical guest experience. We were under going major renovation and are wrapping them up at this time. Unfortunately, reading this review was the first I had heard of... More 

Travelers are raving about these Roseville hotels

Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2012

Although they are experiencing major renovations, they were very pleasant to deal with. i did get an older room, but did see a room that was renovated and was amazed by the beauty, decor and sense of a hotel that seems that it was just built. The Staff was courteous and anticipated all of my needs. I am REALLY looking... More 

Helpful?
1 Thank Angela H
Nichole H, Front Office Manager at Holiday Inn Express Roseville, responded to this review

Thank you for your kind words and for taking the time to review our property. We are glad that you enjoyed your stay with us. Nichole Himmel, Front Desk Adminsitrator More 

Chicago, Illinois
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 26, 2012

Great experience check-in to check-out. after a bad experience at the Microtel down the street. this hotel was a refreshing change. Clean newly refurnished room, friendly check-in and nice breakfast all made it a good one night stop.

Helpful?
1 Thank charles847
Keith K, General Manager at Holiday Inn Express Roseville, responded to this review

charles847, Thank you for the kind words! We appreciate your choosing our hotel and hope to see you again. More 

Commerce Township, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 19, 2012

I have become immune to poor service attitudes, but when combined with low intelligence as it relates to your job I feel second hand embarrassment. Prior to my arrival, my friends shared stories with me as to how they were poorly mistreated by the agent checking them in. The agent had either no understanding or misled my friends as to... More 

Helpful?
1 Thank Amanda P
IHGCare, Guest Relations Manager at Holiday Inn Express Roseville, responded to this review

Dear Amanda P, Thank you for staying with us and providing us with your valuable feedback. Please accept our sincerest apologies for the inconveniences you encountered with our check-in personnel during your stay. We will certainly discuss your comments with our staff and take actions accordingly. I have taken note and wish to thank you for all your valuable comments.... More 

Waxhaw NC
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed July 19, 2012

My sister in law made a reservation here for my husband and I, our two children, 22 and 16, and our dog. Unfortunately she booked one room with two queen beds which was simply not going to work. I called the hotel myself within 5 minutes of her making the online reservation to modify it and got Daniel on the... More 

Helpful?
2 Thank brownfalcon
Salesroseville, Director of Sales at Holiday Inn Express Roseville, responded to this review

Thank you for writing a review about your recent stay with us. However, It sounds like we fell below your expectations regarding guests service. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest and/or your next visit. Sincerely, Rebecca Marquardt Sales Manager 260-431-4555 More 

Livonia, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2012

My bridesmaids and I stayed here the night before my wedding while my fiance and the groomsmen stayed at another hotel in the area. While they had a terrible time dealing with their hotel this one was great. The customer service was incredible compared to theirs, anything we needed they helped us with. The rooms were very clean. The breakfast... More 

Helpful?
Thank Customer623
Heppenheim, Germany
Level Contributor
301 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
3 of 5 stars Reviewed July 8, 2012

I am not used anymore to identify myself as Priority Platinum Member. Just arrive and everything works well. So when my booking appeared in my profile it means everything is fine. So welcome was "normal" but somehow no Priority Club keycard and no letter in the room. When I asked the next morning I was told that I should have... More 

Helpful?
Thank HeinBloed
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