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All 26 Romulus hotels

Quality Inn & Suites Romulus

2.0 of 5 Hotel   |   9555 Middlebelt Road, Romulus, MI 48174
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Quality Inn & Suites Romulus
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Ranked #8 of 26 Hotels in Romulus
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Vacayhungry
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254 reviews from our community

Traveler rating
    111
    60
    40
    26
    17
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61
60
31
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was a silver lining to a very bumpy layover in Michigan. Just have to say thank you to Jason for taking such great care of us while we were stuck in Romulus trying to fly out over the holidays. This unassuming hotel has the best service in the business.

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ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here before an early morning flight last month. Service was very friendly and helpful. She recommended booking a shuttle to the airport ahead of time to be on the safe side. She also gave us a room located in a quieter area away from the common areas. It was indeed very quiet except for when other guests were... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice accommodations. Rates were fair, included complimentary breakfast in the morning. Staff is very friendly. I will definitely go back again. The complementary pick up at the airport was a little slow. It was a little inconvenient because the temperature is 10°.

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gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Gene, Hello and thank you for the feedback you provided about your most recent stay. I would first like to apologize about the slow pick up from the airport, considering it IS extremely cold these days. I have contacted the appropriate people to fix this error and assure you it will be taken care of. For this trouble I... More 

Southington, Connecticut
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A very nice two three night stay as I flew in for some business meetings. The staff is one of the top that I have ever encountered. The hallway on the third floor looked a little beat up but my room was perfectly cleaned and the housekeeping staff did a great job each morning. I stayed in room 334 and... More 

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gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello, Thank you for taking the time to write us a review. I am surely glad to hear that you enjoyed your time with us. I appreciate the fact that you took notice of the cleanliness of the room, as we do strive to provide Quality housekeeping as well as customer service. The hallways are definitely something we are working... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great park and fly program! The front desk manager was OVER THE TOP helpful, friendly and knowledgeable!! The rooms are clean, well maintained and the place is very close to the airport. If you need a park and fly talk to Galila - she is the very best!!

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gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello Satisfied Guest, Thank you for sharing your wonderful comments with other travelers about your recent visit! I am so glad to hear that you thoroughly enjoyed your stay. My staff joins me in thanking you for the kind words! Much Appreciation, Management More 

1 review
5 of 5 stars Reviewed 2 weeks ago

They go above and beyond and my family really appreciate it......Happy New Year Quality Inn!!!! Xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxox........we love you guys!!!!! Xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxo!!!!

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gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello Loyal Guest! Let me say firstly that WE LOVE YOU TOO! Our loyal guests are what keep us going, so I would like to extend my greatest thanks to you for broadcasting your approval of our establishment. Thank you for your business and your support. Sincerely, Management More 

Indianapolis, Indiana
Top Contributor
53 reviews 53 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything ages, that cannot be avoided. But, it is a measure of good management to preserve the property's quality, an attribute which this property excels at. The Quality Inn & Suites in Romulus, Michigan is a HIGH-Traffic property. It is heavily used by those who fly in and out of the Detroit Metropolitan Wayne County Airport, usually called Detroit Metro... More 

Was this review helpful? Yes 1
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Esteemed Guest, I would like to thank you for your kind words about my hotel and staff. Your feedback is valuable to me and my team. I would also like to inform you that we will be undergoing major updates in the near future. I hope you will return to witness them soon. I have shared your observations with... More 

Sarnia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recently booked a room in this hotel at the last minute when I had to make an unexpected trip to the airport. Primarily I booked based on price (decent), reviews (pretty good) and location (close to airport). I also took advantage of the parking, so I was able to leave my car there for 2 days. The service was... More 

Was this review helpful? Yes 1
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Esteemed Guest, I would like to thank you for taking the time to write a review for us. Your feedback is very important to our establishment. I also would like to let you in on the exciting news of our upcoming refurnish and remodel. The next time you stay will surely be much more updated for you. Thank you... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 23, 2014

The check in should have been a warning. Although the person was cordial an helpful, it was nota good priest impression. No professionalism in the way it looked. Just a large area with little professionalism. The room itself was clean, but dated. Needs some cosmetic up grade. Elevators are small. The breakfast was "ATROCIOUS". Not sure what the sausage was.... More 

Was this review helpful? Yes 1
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, I would like to apologize to you for failing to meet your expectations on your recent stay. Please be assured that I have read over every comment, and am working on those issues with my staff so that they never happen again. The issues you experienced are inexcusable, and I do understand how much of an inconvenience... More 

LaSalle Ontario
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 13, 2014

We stay at this hotel everytime we travel out of Detroit Metro Airport and Jason and Delilah are always bright and friendly. We never have to worry about anything with them as they accommodate us with most requests. Came home from a vacation December 12th and had a room scheduled here for the night. When we arrived Jason informed us... More 

Was this review helpful? Yes 1
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Loyal Guest, Thank you for being a repeat customer to our hotel. We truly appreciate the fact that you continue to return to us time after time. I am extremely sorry for the last time you were here when the elevator was down. We are defnitely in the process of making sure this never happens again. Please continue to... More 

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Additional Information about Quality Inn & Suites Romulus

Address: 9555 Middlebelt Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Romulus 2*
Number of rooms: 124
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Also Known As:
Quality Inn And Suites Romulus
Quality Inn & Suites Romulus Hotel Romulus
Quality Inn Romulus
Quality Inn Hotel Romulus
Romulus Quality Inn
Hotel Style:
#2 Best Value Hotel in Romulus
#4 Family Hotel in Romulus
#7 Business Hotel in Romulus

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