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All 26 Romulus hotels

Quality Inn & Suites Romulus

2.0 of 5 Hotel   |   9555 Middlebelt Road, Romulus, MI 48174
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Ranked #8 of 26 Hotels in Romulus
Certificate of Excellence 2014
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262 reviews from our community

Traveler rating
    115
    62
    41
    27
    17
See reviews for
64
62
31
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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1 review
5 of 5 stars Reviewed 1 week ago

I can't express how much I appreciate my stay here at Quality Inn. From the time I walked in I was noticed and appreciated Alyssa is helpful and generally kind . I like to Quality Inn having Alyssa as an employee.

Was this review helpful? Yes
Detroit, Michigan
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 2 weeks ago

The staff are friendly enough, but that about this place is has going for it. The room quite frankly is filthy. We are getting ready to check out and plan to relay this to the front desk staff. For example, it's very clear the carpet was not vacuumed. It's also good for potential guests to know that when you stay... More 

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, I would like to apologize to you for your unsatisfactory stay. We strive to have every guest leave our hotel happy, and are sad to see that we were not able to do so in your case. Our property will be undergoing some huge changes in the near future, and we would love to have you return... More 

London, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When we first checked in, the room we were given didn't have a working safe, so the staff gave us another room, upgraded to a suite. The hotel was dated, but handy for the airport, only thing I didn't like about the parking was that it was Valet parking, and had to wait for my keys on our return from... More 

Was this review helpful? Yes
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Hello! Thank you for taking advantage of our Park and Fly program! I am delighted to tell you that we will be undergoing some major updates here soon at the Quality Inn and Suites DTW. These changes will take effect very shortly I would love to have you come stay with us again so that you can experience these changes... More 

Detroit
Contributor
11 reviews 11 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay here when we have early flights from DTW. The first time we stayed, I was a little nervous because the building is somewhat dated, but the room was very clean. We've not been disappointed once in our return trips. They serve a hot breakfast in a small-ish dining area, but we are usually out early and don't have... More 

Was this review helpful? Yes
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Hello! Thank you for your comments! I am glad to hear you took advantage of our park and fly option. Your feedback is valuable to our team, as we look for ways to better our hotel and services. I would love to see you again so that you can witness the adjustments we make in regards to what we fell... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel with two friends the night before we flew out to Florida. We found the staff to be very friendly! The rooms were a little older looking but the bathroom counter and mirror were updated. The hotel was quiet. From our room we could hear some airplane noise but I found it had subsided by the... More 

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Greetings, Thank you for taking the time to share your feedback with other customers online. I would like you to know how valuable this is to our establishment. I am excited to hear how well our parking worked for you. Thank you once more, Management Quality Inn & Suites DTW More 

Rome
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were staying overnight before a flight to Orlando. The room was very comfortable and the service was great. They include a valet parking service for cars to stay parked in a secure lot for up to 14 nights with out overnight pre-trip stay.

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello, Thank you for sharing your experience with the rest of the travelers. Positive customer feedback is important to our hotel. I am really happy to hear thatour services suited your needs. Thank you once again, Management Quality Inn & Suites DTW More 

Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I frequently stay this hotel and enjoy my stay everytime. The staff is very helpful and especially Galila Girgis , she is very hospitable. She is one the most friendly staff I have encountered. The rooms are very clean and comfortable. I would recommend this hotel to anyone going to Romulus, MI for business or leisure.

Was this review helpful? Yes 1
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Dear Nalini, First of all, I'd love to thank you for being such a loyal guest to our hotel!!! We are both honored and happy that you choose our location as part of your frequent travels over and over again. I will forward the wonderful compliments to Galila and staff and look forward to continue to see you in the... More 

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

I travel across the USA for work 5 days a week. Alissa & Cynthia at the front desk at This Quality Inn & Suites in Romulus are wonderful. I am in a different hotel most nights - and I have seen the good , the bad & the ugly after a long day of work. I was greeted with a... More 

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gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello Nathan! Thank you for taking the time to write a wonderful review for us! I speak on behalf of my staff when I say how appreciative we are. Your compliments are encouraging and helpful to us all We are honored to have you as a guest, and would love to see you many more times. Thank you, Management Quality... More 

1 review
5 of 5 stars Reviewed January 27, 2015

This was a silver lining to a very bumpy layover in Michigan. Just have to say thank you to Jason for taking such great care of us while we were stuck in Romulus trying to fly out over the holidays. This unassuming hotel has the best service in the business.

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello! I would like to thank you for filling out our guest survey. We realize how important your feedback is to our continued improvement and success. Our goal at the Quality Inn and Suites DTW is to build lifelong relationships with our clients. Your comments help our entire staff to learn what our customers appreciate and deserve. Sincerely, Manager Quality... More 

ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 26, 2015

We stayed here before an early morning flight last month. Service was very friendly and helpful. She recommended booking a shuttle to the airport ahead of time to be on the safe side. She also gave us a room located in a quieter area away from the common areas. It was indeed very quiet except for when other guests were... More 

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Satisfied Guest, It is wonderful to read such positive feedback from one of our guests! I am so pleased to learn that you enjoyed your stay tremendously. Thank you for delivering such kind words about our establishment. On your next trip, we hope that you decide to make us part of your travels again. Thank you once again, Management... More 

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Additional Information about Quality Inn & Suites Romulus

Address: 9555 Middlebelt Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Romulus 2*
Number of rooms: 124
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Also Known As:
Quality Inn And Suites Romulus
Quality Inn & Suites Romulus Hotel Romulus
Quality Inn Romulus
Quality Inn Hotel Romulus
Romulus Quality Inn
Hotel Style:
#2 Best Value Hotel in Romulus
#5 Family Hotel in Romulus
#6 Business Hotel in Romulus

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