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All 25 Romulus hotels

Quality Inn & Suites Romulus

2.0 of 5 Hotel   |   9555 Middlebelt Road, Romulus, MI 48174
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70%
Ranked #7 of 25 hotels in Romulus
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
McNizzel Davenport, Iowa
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  • Reviews (230)
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230 people have reviewed this hotel

Traveler rating
    100
    56
    35
    25
    14
See reviews for
57
56
29
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Davenport, Iowa
1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

My flight was rerouted to Detroit after bad storms left is circling over Chicago for an hour. Wound up having to spend the night to catch a new flight out. The staff was awesome! Very friendly and understanding. Very helpful! The hotel needs to be updated. It's a little worn and old. Room was clean, very quiet(other than planes from... More

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Greetings! Thank you for your kind comments and your business! I appreciate the time you took to share your experience with the travelers on Trip Advisor! We will be waiting for your return. Regards, Management Quality Inn and Suites DTW More

Pokhara, Nepal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The willingness to help, by each worker we met, was above and beyond. The breakfast bar was constantly replenished, refreshed and done cheerfully! Reception staff, night and morning, were kind, willing and happy to help.

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello! Thank you for your delightful comments on our hotel and it's staff! We are so thankful to have you share your pleasant experience here on Trip Advisor. Please come see us again for more superior service! Management Quality Inn and Suites DTW More

1 review
3 of 5 stars Reviewed 1 week ago

This hotel is a good value. However, the internet connection was extremely slow and the connection to the Wifi was very iffy. It's very hard to get anything done online with this type of connection. If they don't change that, I won't be staying there again.

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Randy, We are so glad that you wrote feedback for us on your last stay. After reading this comment, we are definitely going to look into our internet service, and make sure this problem does not re-occurr. We are happy that you enjoyed the other aspects of our hotel, but we do strive to satisfy our guests in ALL... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is the first time I stayed here but Heather Davis did an outstanding job. She represents the hotel chain superbly. I don't know her personally but I'd say give her a promotion and a raise. Thank you Mr. Tomczak

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, I thank you so greatly for the wonderful compliment you issued to me on your last stay here. We definitely strive here to make memorable impressions on our guests, which makes me so happy to read that I have. Please return so that you can continue to experience the 5 star customer service that we try and... More

Neenah, Wisconsin
2 reviews
5 of 5 stars Reviewed 1 week ago

We we're put up at this hotel when our flight to Amsterdam was cancelled. The staff were amazingly friendly and helpful, very comfy beds, clean rooms and a nice breakfast area with complimentary coffee. It's not the Ritz by any means, but I'd recommend to anyone needing somewhere to stay at Detroit airport. In this case, you get more than... More

Was this review helpful? Yes
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Hello Happy Customer! Thank you for your wonderful feedback for our hotel! We so appreciate the compliments and suggestions to the other travelers. Our staff strives to make it always a Quality stay, so your observations of this truly made our day! We hope that your next stay is an intended one, and that you come back to us! Regards,... More

Jackson, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This motel is close to Detroit Metro Airport. The motel was spotless. The room was clean and the beds were comfortable. The price was very reasonable. The staff were wonderful. I have traveled much of the USA and I can say the service at this motel was the best by far. My husband and I had a bit of a... More

Was this review helpful? Yes
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Our New Happy Customer, We are so delighted to hear that we will now be your hotel of choice from this day forward! Thank you for sharing your positive experience with other travelers, so that they can hear of the impeccable customer service that we aim to provide. We truly do appreciate your compliments, and it was our pleasure to... More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here one night and wished I had booked it for my entire trip. The hotel was clean, located close to the airport and the staff were extremely polite and professional. Jason, the front desk clerk went above and beyond to ensure we had everything needed during our stay. He was knowledgeable of the area and helped with transportation... More

Was this review helpful? Yes
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Dear Satisfied Guest, Tremendous thanks to you for your wonderful review on our property! We are so pleased that you stayed with us and thoroughly enjoyed your time here. Please allow us to give you a repeat performance on your next stay here! Thank you again, Management Quality Inn and Suites DTW More

Evansville, Indiana
Top Contributor
76 reviews 76 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a couple of nights while in Detroit recently. It is VERY close to the airport. Jets fly over the hotel ALL THE TIME. Yet, from our room on the first floor we were still able to sleep without any problems. You can tell that the area of town where the hotel is located is... More

Was this review helpful? Yes
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Dear Jason, Thank you for your wonderful review on our hotel! We do recognize that our property is a bit older, and that is why we have started big renovations! We sincerely hope you are able to visit us again to see these changes occurring. Your feedback is much appreciated about our breakfast and staff, and we are so happy... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I love coming here. I feel like it's my home away from home. I will return. With out a doubt.The room was excellent and the free breakfast in the morning is always amazing. Literally nothing but good things to say about the Quality Inn in Romulus. If you haven't been there you MUST go!

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Satisfied Guest, Hello and thank you for your review! We are so appreciative for your feedback on your stay, and are very happy that you enjoyed it thoroughly. My staff and I strive to create a comfortable guest experience, and are happy we were able to show you that. Come visit us again! Management Quality Inn and Suites DTW More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We were very happy with our stay at Quality Inn. All the staff were very helpful and friendly. The room was very clean and comfortable. Our housekeeper, Porticia, did an excellent job. The breakfast was good and we liked the fact that it was available at 5:00 a.m. Glenn & Joni Young

Was this review helpful? Yes 1
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guests, We are so pleased that you folks enjoyed your stay with us! Our staff is appreciative to you for your comments on their wonderful service. Thank you for your business, and we hope to see you again. Management Quality Inn and Suites DTW More

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Additional Information about Quality Inn & Suites Romulus

Address: 9555 Middlebelt Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Romulus 2*
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Also Known As:
Quality Inn & Suites Romulus Hotel Romulus
Quality Inn And Suites Romulus
Quality Inn Romulus
Quality Inn Hotel Romulus
Romulus Quality Inn

14 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#3 Family Hotel in Romulus #4 Business Hotel in Romulus
Hotel Class
Number of rooms
124

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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