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All 26 Romulus hotels

Quality Inn & Suites Romulus

2.0 of 5 Hotel   |   9555 Middlebelt Road, Romulus, MI 48174
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Quality Inn & Suites Romulus
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Ranked #7 of 26 Hotels in Romulus
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
thunderbolt2003 LaSalle Ontario
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245 reviews from our community

Traveler rating
    106
    58
    39
    25
    17
See reviews for
57
60
31
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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LaSalle Ontario
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stay at this hotel everytime we travel out of Detroit Metro Airport and Jason and Delilah are always bright and friendly. We never have to worry about anything with them as they accommodate us with most requests. Came home from a vacation December 12th and had a room scheduled here for the night. When we arrived Jason informed us... More 

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Loyal Guest, Thank you for being a repeat customer to our hotel. We truly appreciate the fact that you continue to return to us time after time. I am extremely sorry for the last time you were here when the elevator was down. We are defnitely in the process of making sure this never happens again. Please continue to... More 

Ontario
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Looks nice on the outside but pretty run down when you get into your room. We were in 107, here is a list of our encounters: deadbolt didn't lock, fan motor in the bathroom needed to be replaced, light was hanging out of socket in bathroom wires exposed, two separate alarms went off at 5:30 and 5:45 in the morning,... More 

Was this review helpful? Yes 1
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Dear Chris, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the state of the room on your recent visit. I have shared your feedback with my maintenance department to ensure we handle... More 

Lawton, Michigan
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff there is always great at the front desk. I stay there about once a year. The room this most recent time, had a few issues. There was a water stain on ceiling above the bed, the phone cord would not stay plugged in, and there was something splattered on 1 wall, that wasn't properly cleaned up. (Room 111).... More 

Was this review helpful? Yes 1
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, First and foremost, I want to thank you for being such a loyal, repeat guest to our hotel! Your dedication to our hotel is what keeps us going! I would like to apologize to your for the condition of room 111 on your last stay here. I also would like to apologize for the inconvenience of not... More 

Sarnia, Ontario, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The Quality Inn & Suites in Romulus is an excellent hotel - I would recommend it for anyone travelling for either business or leisure, with a family or lone trip! The front desk service is spectacular, no matter who I've dealt with. I've stayed here twice in the past, and have another trip planned for December! It has clean rooms,... More 

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello and Happy Thanksgiving! First and foremost, I would like to thank you for being such a loyal guest to our hotel! Thank you for your business and such positive feedback! My staff and I are so delighted about the fact that you loved every aspect of our hotel. We also are over-joyed that you shared your great experience with... More 

Eau Claire, Wisconsin
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2014

The afternoon staff at the Quality Inn and Suites were extremely nice and helpful. I felt very welcome and comfortable. My hotel room was a great price and very clean. The hotel was quiet during the night which is extremely important to me. The location felt safe and secure with many outside lights on the parking lot. The airport shuttle... More 

Was this review helpful? Yes 1
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, We are so happy that you enjoyed our hotel. Thank you for the great review! We hope to see you again! Sincerely, Management More 

1 review
5 of 5 stars Reviewed November 10, 2014 via mobile

Being a musician involved in many touring acts, I have stayed in many hotels. For this tour, I'm on the road with rapper Big Tim from Buffalo NY. I'm his drummer. All of us in our group agree HANDS DOWN that this is the best hotel experience we have ever had. The rooms are clean, the staff is super friendly,... More 

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Thank you for the wonderful review! My staff and I are very appreciate to you for your business and support. On your next stay, please see us for a complimentary suite upgrade. Much Thanks, Management Quality Inn and Suites DTW More 

Detroit, Michigan
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2014

I have stayed at this inn many times; it is a great value for the price. It is exactly what it seems a clean, safe room for a nights rest with parking and a decent breakfast included. The staff (Gilalia, etc.) are truly outstanding, at a level you would expect from a Michelin starred establishment :-). On a recent stay... More 

Was this review helpful? Yes 1
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Gina, Thank you so much for your loyalty to our hotel and chain. I am very happy to hear that you enjoy the service from our staff. Your loyalty means so much to us! Much Appreciation Management More 

trevor-wa
Top Contributor
169 reviews 169 reviews
97 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed November 4, 2014

This hotel is the closest hotel to the airport and is very reasonably priced and the staff is nice. However as I stay 40 plus nights a year at choice brand hotels I know what to expect, and this hotel doesn't meet choice standards, everything needs to be updated , I expect it will be updated soon or it will... More 

Was this review helpful? Yes
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, Thank you for your recent stay and feedback. Our staff thanks you greatly for your wonderful comments about their hospitality. We are currently undergoing updates to the hotel, so are appreciative for your advice. However, the last thing we want is for one of our guests to leave unhappy. Please give us specifications on the problems you... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 22, 2014

Well as a regular at this great hotel . that is close to detroit metro airport i would highly recommend this high quality Hotel . on any visit to the Detroit metro area .. on first walking into the hotel you will meet the front desk girl Christas with her cheerful & helpful smile .. & close by you will... More 

Was this review helpful? Yes 4
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Peter, What a glowing review! Thank you for taking the time out to write about your satisfaction with our hotel and staff. We are all so happy to hear how much you like our hotel, and are so honored to be your home away from home. It was a pleasure to have you, and we look forward to many... More 

Portsmouth, United Kingdom
Top Contributor
77 reviews 77 reviews
59 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed October 3, 2014

The Quality Inn & Suites Romulus is a 10 minute free shuttle bus drive from Detroit Airport. To get hotel shuttle buses it is necessary to go up from the Arrival level and across the footbridge to the multistorey car park then take the escalaror down to the left just before the car park where all the hotel buses will... More 

Was this review helpful? Yes 1
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Dear James, Thank you for staying with us on your most recent trip. On behalf of me and my whole staff, I would like to apologize to you. The last thing we want is for one of our guests to leave unhappy, or less than satisfied. Please give us the opportunity to make it up to you by giving you... More 

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Additional Information about Quality Inn & Suites Romulus

Address: 9555 Middlebelt Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Romulus 2*
Number of rooms: 124
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Also Known As:
Quality Inn And Suites Romulus
Quality Inn & Suites Romulus Hotel Romulus
Quality Inn Romulus
Quality Inn Hotel Romulus
Romulus Quality Inn
Hotel Style:
#2 Best Value Hotel in Romulus
#3 Family Hotel in Romulus
#9 Business Hotel in Romulus

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