We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Romulus hotels

Quality Inn & Suites Romulus

2.0 of 5 Hotel   |   9555 Middlebelt Road, Romulus, MI 48174
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn & Suites Romulus to your Saves list
Quality Inn & Suites Romulus
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
69%
Ranked #7 of 25 hotels in Romulus
A recent review
5 of 5 stars reviewed yesterday
jody s windsor
  • Reviews (203)
  • Photos (15)
  • Prices
  • Amenities
  • Room tips (29)
  • Back to top
Write a Review

203 people have reviewed this hotel

Traveler rating
    86
    48
    30
    25
    14
See reviews for
48
50
26
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Any
English first
windsor
2 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed here last week before departing on vacation. I can not say enough about the staff. Both girls working at the front desk were very pleasant, helpful and friendly. Continental breakfast in the morning, safe, secure overnight parking, comfortable beds…GREAT PLACE!!

Was this review helpful? Yes
Virginia Beach, Virginia
Top Contributor
167 reviews 167 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Our connecting flight from Detroit to Norfolk was cancelled and re-booked because of inclement weather, so we had to spend the night in Detroit. The Quality Inn experience was deplorable - without exaggeration. We waited over a half hour in the bitter cold for the hotel shuttle that never arrived, even though I had been assured that it was "on... More

Was this review helpful? Yes
Vero Beach, Florida
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The Staff is very courteous! Chelsea is super kind and fast to check you in. I have stayed in many hotels in the area and would not bother to even write a review, but this place really knows how to make you feel at home. Thank you!

Was this review helpful? Yes
Davison, Michigan
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Genuine and friendly staff, from the front desk thru to the maintenance people! I have stayed here a number of times and have never had a bad experience. The airport shuttle is has always been prompt and efficient.

Was this review helpful? Yes
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Greetings! Thank you for trying us out, and an even bigger thank you for writing about your experience! My staff and I are over-joyed at hearing how happy you were with your stay! We truly hope to see you again, and again, and again! Much Appreciated, Management Quality Inn DTW More

Alma, MI
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night before my flight out the next day. This hotel has three qualities that make it my choice when flying from Detroit. 1. The staff is as friendly of a staff as I have ever seen at an airport hotel. 2. The park and fly is extremely convenient. 3. The price cannot be beaten With the... More

Was this review helpful? Yes 1
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Hello! We are so excited to hear that our park and fly package worked great for you!! We are even more excited that our staff made your stay more wonderful! Wanting to stand out for our customer service, we are grateful that you wrote what you experience. Thank you, and let us see you again, More

Central Lake, Michigan
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

GREAT customer service. Friendly staff and clean rooms. The front desk staff were very helpful. The housekeeper manager was cheerful and delightful. She made our stay EXTRA special. I would recommend this hotel for anyone flying out of Detroit.

Was this review helpful? Yes 2
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Dear Happy Customer, Thank you so much for providing you feedback! It is encouraging four our staff to read such nice compliments, as we strive to please every guest that walks through our door. We are so pleased to hear that you enjoyed our hotel and it's staff! Come back and see us again! :) With Appreciation, Management Quality Inn... More

Carsonville, Michigan
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here recently before our trip. Found the room to be clean and comfortable. Staff was friendly, food is close by, close to airport and quiet. Shuttle was at the airport upon our arrival and took us back to the hotel and that is where the only issue was. The valet service had brought our vehicle back but didn't say... More

Was this review helpful? Yes 1
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Hello! Thank you for staying with us! Thank you also for giving us another chance! We are sorry about the lack of information we provided you on the parking and shuttle, and we promise to do better the next time you are here. As a token of our apology, please accept a 15% discount on your next park and fly... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a great place to stay when overnighting for airport flights or delays. We arrived quite late after a very long day of travel. The shuttle to the hotel was prompt and the vehicle was very clean. The driver was fun and friendly--and didn't seem to mind our heavy luggage! The reception desk clerk was an efficient and... More

Was this review helpful? Yes 2
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Dear Satisfied Customer, Thank you for your wonderful review of our hotel. We are so pleased that you enjoyed your stay here, and are extremely happy that you wrote to us. We do strive daily to exceed our guest's expectations, so THANK YOU for noticing that! Please come back and see us again! Thank you again, Management Quality Inn DTW More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was wonderful, The rooms where clean, the breakfast bar was good, eggs, juice, hot coffee, parties and cereal. Best part;the beds are very comfortable, Perfect choice for easy airport access or a Detroit stay.. We will stay here again..

Was this review helpful? Yes 2
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Thank you for providing us with the positive feedback that we love to hear! We truly hope to see you again the next time you are in town! With appreciation: Management Quality Inn DTW More

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

We will not be staying at this hotel again. I will start by saying the hotel staff is very nice and friendly. That is the one good thing we found. First of all, we called to get blankets and pillows for our pull-out couch in the room we booked and paid for four people. (None were in the closet) When... More

Was this review helpful? Yes
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

With deepest apologies: We are so upset that you were not happy with your stay. As a business that prides ourself in putting smiles on our guests faces, we would like to make this up to you. Please provide us with the necessary information so that we can have a chance to accomodate you and reimburse you in the manner... More

Owners: What's your side of the story?
If you own or manage Quality Inn & Suites Romulus, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn & Suites Romulus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites Romulus

Also Known As:
Quality Inn & Suites Romulus Hotel
Quality Inn And Suites Romulus
Quality Inn & Suites Romulus Hotel Romulus
Quality Inn Romulus
Quality Inn Hotel Romulus
Romulus Quality Inn
Address: 9555 Middlebelt Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Romulus
#3 Family Hotel in Romulus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Romulus 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Choice Hotels, Travelocity, Priceline, Tingo, Expedia, TripOnline SA, Hotels.com, Venere and Agoda so you can book your Quality Inn & Suites Romulus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (9)
Viewed
Bathroom (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)

Best prices for your stay

Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Quality Inn Travelocity
and 7 more sites!

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style
#2 Business Hotel in Romulus #3 Family Hotel in Romulus
Hotel Class
Number of rooms
124

See which rooms travelers prefer

Sorry, our search service is down. Displaying the most recent room tips below.