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Quality Inn & Suites Romulus

Certificate of Excellence
2.0 of 5
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9555 Middlebelt Road, Romulus, MI 48174
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Choice Privileges Points
Quality Inn & Suites Romulus
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Ranked #8 of 26 Hotels in Romulus
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Tozzie11 Superior, Colorado
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282 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Superior, Colorado
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We (4 adults) arrived at DTW around 6:00 PM, got our rental car, and drove to Quality Inn. The Inn could be seen from the car rental agency. We had two rooms, one with a King bed, and the adjoining room with two twins.Our AAA card gave us a discount. Beds were comfortable. The room was modest but clean. The... More 

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Lake Lure, North Carolina
Level Contributor
9 reviews
8 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I was aware that this was a park and fly type hotel when I booked it, and that proved to be no problem. Upon arriving at the hotel, the beautiful flowers were welcoming. Although it is an older hotel, it was comfortable and the reservation staff had been conscientious in finding a room where no pets or smoking had been... More 

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Sterling Heights, Michigan
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a 6am flight out so we decided to stay close to the airport at a hotel with a "Park and Fly" program. We have used this hotel previously, but it was a few years ago. Check in was easy and the clerk immediately upgraded our room because of our Choice Privileges account. Our room was spacious mini-suite with... More 

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Snellville, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

Thanks to Heather, Christa, Sam and the rest of the staff you guys are the best. We had a death in family my wife and I came in from Georgia to find a hotel for family and friend to stay, now I thank God that we stayed at your hotel because your staff was absolutely the best. Because of your... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Kudos to Heather and her crew for being the absolute best. They are hospitaliable and accomodating - so friendly. I look forward to my next visit to the Detroit area! I will definitely stay there. They provided schedule of flights, options for dinner and provided breakfast.

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Flight was delayed thus I stayed here for one night. Pretty clean room and comfortable bed. The bathroom is smaller than average but that is fine. In-room amenities are complete. The room may need to be refurnished sometime in future but it has not been outdated yet. The airport shuttle is every half hour , 24 hours. Very convenient !

Was this review helpful? Yes 3
Midland, MI
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 23, 2015

Nearly perfect lodging in romulus near Metro Airport. Amazing to see planes departing and arriving from the hotel room. Pros: friendly sales manager, decent sized rooms, good breakfast, Q shower with blasting hot water, friendly housekeeper, location, very warm guestroom (first hotel ever been to that is warm), staff trained very well! Cons: renovation is coming soon, less amount of... More 

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Oak Ridge, Tn
Level Contributor
268 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 stars Reviewed May 5, 2015

I made my reservation online but called the hotel to specifically ask for a ground floor room. Krista the clerk took care of my request and was very helpful. Check-in that evening was with Bridgette who got me into my room in a matter of minutes and explained the breakfast hours and other particulars of the hotel. The hotel wi-fi... More 

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gmmi101, Director of Sales at Quality Inn & Suites Romulus, responded to this review

Dear Bryan, Thank you so so much for all the wonderful things you shared about our staff and your stay. We love our hotel and love our guests even more!! It is truly the most rewarding when our guests leave with such a great feeling about their stay. We hope that you will return to us again,as we would love... More 

Tecumseh, ON
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 4, 2015

I had an enjoyable stay at the Quality Inn and Suites. The front desk staff were friendly and the continental breakfast was nice. The rooms need updating though. The pillows were not comfortable at all, but the sheets seemed clean and fresh. The shower was ok, it was hot but the shower head was not great. The free airport shuttle... More 

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gmmi101, Director of Sales at Quality Inn & Suites Romulus, responded to this review

Dear valued guest, Glad to hear that the airport shuttle was prompt and you found it convienent for your travel needs. We wanted to share with you our plans for updates and improvements to be completed on our hotel this year. We hope that you will stay with us again in the future, so you may see first hand all... More 

Grand Forks, North Dakota
1 review
1 of 5 stars Reviewed May 3, 2015

We waited almost 45 minutes to check in after having reservations for over a month. Even though we had requested two adjoining rooms three different times (at one point, the hotel clerk could not even find our two reservations!) over the past two weeks, we were unable to get the adjoining rooms the first night. This occurred in spite of... More 

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gmmi101, Director of Sales at Quality Inn & Suites Romulus, responded to this review

Dear Mr.Allen, Please accept on behalf of the entire staff of our Quality Inn & Suites, our most sincere apologies. We all truly care about the experience guests have when choosing to stay with us. So when a guest stay fails to be a great one, it makes us ask ourselves, where did we fall short, what can we do... More 

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