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Detroit Metro Airport Marriott

3.5 of 5 30559 Flynn Road, Romulus, MI 48174
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Detroit Metro Airport Marriott
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Detroit Metro Airport Marriott
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241 reviews from our community

Traveler rating
    63
    104
    46
    19
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Danbury, Connecticut, United States
Top Contributor
51 reviews 51 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Super Friendly staff. Responsive management that responds quickly to issues. Nice concierge lounge. Lounge breakfast is nice and there is a decent spread. Updated property and rooms are comfortable and very nice for an airport hotel. I am booked through the end of 2014!! Shows my confidence in this property. Recommend.

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Malayappan Thank you for sharing your experience at the Detroit Metro Airport Marriott. We appreciate your confidence in our product and team. We look forward to hosting you for all of your future visits! Yours in hospitality, Mike Haddad General Manager Detroit Metro Airport Marriott 734-729-7555 More

Senior Contributor
23 reviews 23 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

The night we checked in , the lobby was flooded with teenage kids laying around in the floor lining the hallways listening to a boom box of music that could be heard all the way down the halls. These kids were running up and down the halls screaming at each other while no parent of adults were there to supervise... More

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

PHXman55 We appreciate your detailed feedback regarding your recent stay. Our team looks to provide an enjoyable atmosphere for all of our guests and we appreciate your notifications of noise. Your communication assists us in tracking and addressing those concerns as they arise. We also proactively patrol the property to address opportunities that arise. Our management team will utilize your... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

From the time we checked in, there was one problem after another. The manager told me he'd add some Rewards points which he graciously did. When the problems continued he gave me breakfast coupons for the last two days of our stay. The food was bad! The scrambled eggs were coated with something sticky, the breakfast sausages and bacon were... More

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Ron Thank you for providing feedback regarding your recent stay. Your comments have been shared with our management team, to improve our services and communication. We are happy you found us convenient for airport access. Please don’t hesitate to reach out to myself at any time to discuss further. We would like the opportunity to host you again for your... More

Darien, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This recently remodeled property isn't worthy of Marriott's full service moniker. Hodgepodge, mismatched furniture, dark moldy bathrooms, slow running drains and surging temperature showers seemed to have been overlooked as the property was refreshed. The lobby and restaurant look nice but the inconsistent service combined with the aforementioned issues left this guest unsatisfied and perplexed. How could you not address... More

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Mark Thank you for taking the time to post feedback regarding your stay. Our team utilizes this feedback to grow as a team and improve services. I was hoping we could connect to discuss your recent visit. At your leisure contact me at 734-729-7555 or by email mike.haddad@marriott.com. I look forward to speaking with you. Sincerely, Mike Haddad General Manager... More

Illinois
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our college football team stayed here after a previously great experience two years ago. Well appointed, quiet and service oriented hotel. The location is perfect next to the airport and right off of the interstate. There is not much within walking distance but there are a few great places to eat nearby if you can access transportation. Jets do take... More

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Hi Mike We are delighted to hear that you enjoyed your return trip to the Detroit Metro Airport Marriott, finding the transformed property well appointed, quiet and service oriented. We look forward to hosting you again. Yours in hospitality, Mike Haddad General Manager Detroit Metro Airport Marriott 734-729-7555 More

DeWitt, Michigan
Top Contributor
104 reviews 104 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed for one night but we immediately noticed cleanliness and efficiency. Staff was sweet, polite and helped make our check in easy. We received a set of free breakfast coupons upon arrival. We were asked our floor preference before check in was complete, we chose the third floor, hoping for a view. On our way to the elevator,... More

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Sherri Thank you for choosing the Detroit Metro Airport Marriott. We are happy to hear you enjoyed your time at our renovated property, finding the property clean and the team sweet and polite. You took full advantage of our hotel food and beverage offerings and found time to relax which is always nice before an early morning flight. We hope... More

Denver, Colorado
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If I could rate this hotel 6 green dots I would. Arriving late, we were greeted by one of the most friendly and guest focused front desk agents I have encountered during my travels. Sheila was amazing!! Instantly I felt welcomed and valued for staying with the property. Recently updated, the lobby felt functionally modern. My hotel room was comfortable... More

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Hello Jeremy We appreciate your “6” green dot rating. We are happy to hear that your experience, especially with Sheila, was friendly and engaging. We hope to host you for a lifetime of travels to the Detroit Metro area. Yours in hospitality, Mike Haddad General Manager Detroit Metro Airport Marriott 734-729-7555 More

Top Contributor
107 reviews 107 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Instead of staying in Ann Arbor, we decided to try this hotel near the airport. It was only 25 minutes from downtown Ann Arbor. The hotel was about 1/3 of the price, and it came with a free delicious buffet breakfast. The room was nice, and the beds were comfortable. The only thing I'd prefer is a standard sized pillow.... More

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Hi Sharon Thank you for choosing the Detroit Metro Airport Marriott while visiting Ann Arbor. We are happy to hear you found our transformed property to be convenient and comfortable. We will be sure to share your shout out to the food and beverage team! We hope to host you again when traveling to the area. Yours in hospitality, Mike... More

New York
Top Contributor
121 reviews 121 reviews
23 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The renovation is complete and the hotel was wonderful. Check-in went smoothly and the people were super friendly. The hotel lobby is nice, with a connected small restaurant and bar, which seemed to be getting good use. The room was great, clean and efficiently laid out. I also checked out the health center and pool, which were both really nice... More

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Dear skgbos Thank you for choosing the Detroit Metro Airport Marriott for your recent visit to the metro Detroit area. We appreciate that you took time to provide feedback regarding your stay, highlighting the cleanliness of the facility, friendliness of the team and delight regarding the recent transformation. Don’t hesitate to reach out to our at your service team anytime... More

Lynchburg, Virginia
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2014

I would have rated the property higher but there are still some kinks to work out in the overall operation at this time despite the renovations, a clean room and friendly staff. I'm hopeful that this property will run smoothly in time. With a morning red-eye flight to catch, I chose this hotel as Marriott Elite because it's been known... More

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Dear 1978Foodie As a Marriott Elite member we would like to thank you for your loyalty to the Marriott brand and thank you for taking the time to share your experience. We are happy to hear you found your room clean, the shuttle reliable and the staff friendly. Your comments will be shared with our team to continue to improve... More

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Additional Information about Detroit Metro Airport Marriott

Address: 30559 Flynn Road, Romulus, MI 48174
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Detroit Metro Airport Marriott 3.5*
Number of rooms: 249
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Also Known As:
Marriott Detroit Airport Hotel Detroit
Marriott Romulus
Romulus Marriott

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