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Detroit Metro Airport Marriott

#14 of 26 Hotels in Romulus
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30559 Flynn Road, Romulus, MI 48174
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Detroit Metro Airport Marriott
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Detroit Metro Airport Marriott
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266 reviews from our community

Traveler rating
    72
    110
    52
    23
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Apex, North Carolina
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had a business trip to Lansing MI, so I flew through Detroit and stayed at the Airport Marriott. It has been updated with a nice modern interior, prices are very reasonable, and the staff is friendly. I would stay there again without question.

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Dear Valued Guest Thank you for choosing the Detroit Metro Airport Marriott. Our team is happy to hear you found value in your accommodations, and found the team to be friendly. We hope to have the opportunity to host you again when traveling to the area. Regards, Mike Haddad General Manager Detroit Metro Airport Marriott mike.haddad@marriott.com More 

Redford, Michigan
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Hello I stayed at the Detroit Metro Airport Marriot 2/28/15. The rooms were awesome. The newly renovated lobby area was beautiful. Every Year my company has our Holiday Christmas Party at the Marriot well last year in December we couldn't scheduled our party so we scheduled our holiday party for Feb. 2015. The dinner dance was very nice. My over... More 

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Mary Our team was delighted to host you and your team. Thank you for taking the time to share your experience. We are happy to hear you enjoyed your event and overnight accommodations. We hope to host your next holiday celebration! Yours in hospitality, Mike Haddad General Manager Detroit Metro Airport Marriott mike.haddad@marriott.com More 

Peristeri
Top Contributor
51 reviews 51 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked through a discount offers' website, and the room assigned to us (one king bed) appeared clean at first. It wasn't. As we discovered after waking up and ..making a mess of the bed, one of the pillows had two small lines of dry blood on it. Also, the amenities shelf was dusty. On the other hand, checking in... More 

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Dear Valued Guest We appreciate your time in providing feedback regarding your stay. Cleanliness is of upmost importance to our team and if available, I would like to discuss your experience. Please don’t hesitate to reach out to myself at your earliest convenience. We hope to have the opportunity to host you again. Sincerely, Mike Haddad General Manager Detroit Metro... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I was visiting Detroit on business I was very happy to find an extremely nice and comfortable hotel to stay at close to the airport. The service from the front desk to the restaurant was superb. My room was very clean and comfortable. I highly recommend this hotel whether business or pleasure.

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Dear Valued Guest Thank you for choosing the Detroit Metro Airport Marriott and taking the time to share your superb experience. We hope to host you again. Sincerely, Mike Haddad General Manager Detroit Metro Airport Marriott mike.haddad@marriott.com More 

Senior Contributor
25 reviews 25 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Upon arrival , the front desk clerk James greeted us with a warm genuine welcome and provided us with professional customer service ! The guest rooms are amazingly comfortable and clean ! Headed downstairs for a hot meal and the most memorable dinner in days , searched by "MIKE "at the bar ! One of the most professional and friendliest... More 

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Dear Valued Guest Thank you for choosing the Detroit Metro Airport Marriott. The team is delighted to hear you found the guest rooms amazingly comfortable and clean. We appreciate your highlights of our team members and their services. We hope to host you again. Sincerely, Mike Haddad General Manager Detroit Metro Airport Marriott mike.haddad@marriott.com More 

Monee, Illinois
Top Contributor
63 reviews 63 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent one night there this last weekend and were looking forward a nice relaxing night with dinner pool, hot tub, and then maybe a drink at the bar. Check in was nice and quick and the entry area modern so we were pleased. We thought we would take a walk to the pool area to check out the gym... More 

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

David We thank you for your time in providing feedback regarding your visit. We strive for exceptional service, and though we fell short of your expectation your candid feedback will be shared with our team. Please don’t hesitate to reach out to me regarding your challenges as we would like the opportunity to host you again. Sincerely, Mike Haddad General... More 

Windsor, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 7, 2015

My husband and I stayed here on Superbowl Sunday. We had a flight leaving early Monday morning. Where to start......Our drive in was bit crazy because there was a snow storm. When we got to the hotel and checked in we headed to the bar to have a bite to eat and watch the Superbowl. It took forever to get... More 

Was this review helpful? Yes 1
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Dear Valued Guest We appreciate your candid feedback regarding your visit. Your comments have been shared with our entire team. I would like to the opportunity to communicate with you personally, at your convenience please contact me directly at mike.haddad@marriott.com. We hope to have an opportunity to host you again and regain your trust. Sincerely, Mike Haddad General Manager Detroit... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 2, 2015

The room was in good shape, bathroom was clean and it had a large flatscreen TV. Bed was too soft and the worst part was the outdated air conditioning/heating that went off every minute with an incredible noise. Had to switch it off to be able to sleep. Concierge club was nice, food good.

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Kai The feedback you have provided regarding your visit is very valuable to us. Thank you for taking the time to share your experience. We have shared your comments with our entire team. Sincerely, Mike Haddad General Manager Detroit Metro Airport Marriott mike.haddad@marriott.com More 

Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 28, 2015

Stayed at both Marriott's which are side by side. This one is suppose to be 'fancier' but I found the room smaller and darker. The furniture looked thrown in there where as the courtyard was well organized. Staff was professional but not as friendly as the courtyard. Pool was hard to get to from my part of the hotel. Room... More 

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Dear Valued Guest Thank you for providing valuable feedback regarding your stay. We have shared your comments with our team as we utilize this type of feedback to continue to enhance our guest experience. We would like the opportunity to host you again. Sincerely, Mike Haddad General Manager Detroit Metro Airport Marriott mike.haddad@marriott.com More 

Gallatin, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed January 26, 2015

This hotel is more than adequate for a layover. The lobby and public areas have been dramatically opened up and brightened. The staff were unfailingly friendly, courteous and helpful. The workout area was excellent for this level hotel. The shuttle service to area restaurants as well as the airport was efficient. The rooms (or at least my room) was a... More 

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Dear Valued Guest We appreciate you feedback regarding your stay. We happy to hear you found the team to be helpful throughout your stay. We are excited to report we are currently upgrading our entire television network and it will be completed shortly. We hope to have the opportunity to host you again. Sincerely, Mike Haddad General Manager Detroit Metro... More 

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