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Detroit Metro Airport Marriott

3.5 of 5 30559 Flynn Road, Romulus, MI 48174
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Detroit Metro Airport Marriott
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Detroit Metro Airport Marriott
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246 reviews from our community

Traveler rating
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    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 5 days ago NEW

I spent one night at this hotel and I have to say it was not the jewel in the Marriott crown. The lobby was nice but the room was a dump. There was a small fridge in the entry hall with dirt on it. It should have been inside the appropriate furniture. The carpet was in need of cleaning or... More 

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Gene We appreciate your feedback regarding your visit. I would like to connect with you regarding your dissatisfaction and discuss your experience at your earliest convenience. Please connect with me at 734-729-7555 or mike.haddad@marriott.com. Our team strives for exceptional service and your comments will be shared with our team to improve our guest experience. Sincerely, Mike Haddad General Manager Detroit... More 

Lakewood, Colorado
Top Contributor
53 reviews 53 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have been traveling a lot over the last 8 months and a pleasant professional hotel is a relief each time I visit. This team represents that professionalism. A young man that works the restaurant demonstrates this through is actions and excellent work ethic. He went out of his way to get me coffee a good 40m before the restaurant... More 

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Hi Sean Thank you for choosing the Detroit Metro Airport Marriott and for taking the time to share your recent experience. We appreciate your feedback and recognition of the team, including Joshea. We have shared your comments with the entire team and hope to host you again. Regards, Mike Haddad General Manager Detroit Metro Airport Marriott mike.haddad@marriott.com More 

Crestview Hills, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Detroit on business and stayed at this Marriott. It was about 20 minutes from downtown Detroit and right off the expressway. Staff was friendly, the room was adequate. The furniture was dated as well as the picture on wall. The bed was comfortable. The room was kept clean by house keeping. I would stay there again.

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Hi Mark Our team thanks you for choosing the Detroit Metro Airport Marriott. We are delighted you found the team to be friendly and the property clean. We look forward to hosting you again in the future. Yours in Hospitality, Mike Haddad General Manager Detroit Metro Airport Marriott 734-729-7555 More 

Dallas, Texas
Top Contributor
130 reviews 130 reviews
59 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here back in July in the middle of the remodel (and in the past before the remodel). Dec 1st is my first stay after the remodel. The hotel is much much improved from it's older self. new carpeting, lobby, etc. But at the same time it looks to be a cheap cosmetic improvement that was not done well/will... More 

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Bstrvl55711 Thank you for choosing the Detroit Metro Airport Marriott again when traveling to the Detroit area. We are excited to hear that you have been able to the see the property transformation first hand. We appreciate your time in providing feedback regarding your experience. We hope to host you again as we continue to complete our property transformation, including... More 

Danbury, Connecticut, United States
Top Contributor
52 reviews 52 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Super Friendly staff. Responsive management that responds quickly to issues. Nice concierge lounge. Lounge breakfast is nice and there is a decent spread. Updated property and rooms are comfortable and very nice for an airport hotel. I am booked through the end of 2014!! Shows my confidence in this property. Recommend.

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Malayappan Thank you for sharing your experience at the Detroit Metro Airport Marriott. We appreciate your confidence in our product and team. We look forward to hosting you for all of your future visits! Yours in hospitality, Mike Haddad General Manager Detroit Metro Airport Marriott 734-729-7555 More 

Senior Contributor
23 reviews 23 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 14, 2014

The night we checked in , the lobby was flooded with teenage kids laying around in the floor lining the hallways listening to a boom box of music that could be heard all the way down the halls. These kids were running up and down the halls screaming at each other while no parent of adults were there to supervise... More 

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Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

PHXman55 We appreciate your detailed feedback regarding your recent stay. Our team looks to provide an enjoyable atmosphere for all of our guests and we appreciate your notifications of noise. Your communication assists us in tracking and addressing those concerns as they arise. We also proactively patrol the property to address opportunities that arise. Our management team will utilize your... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 14, 2014

From the time we checked in, there was one problem after another. The manager told me he'd add some Rewards points which he graciously did. When the problems continued he gave me breakfast coupons for the last two days of our stay. The food was bad! The scrambled eggs were coated with something sticky, the breakfast sausages and bacon were... More 

Was this review helpful? Yes 1
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Ron Thank you for providing feedback regarding your recent stay. Your comments have been shared with our management team, to improve our services and communication. We are happy you found us convenient for airport access. Please don’t hesitate to reach out to myself at any time to discuss further. We would like the opportunity to host you again for your... More 

Darien, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 9, 2014

This recently remodeled property isn't worthy of Marriott's full service moniker. Hodgepodge, mismatched furniture, dark moldy bathrooms, slow running drains and surging temperature showers seemed to have been overlooked as the property was refreshed. The lobby and restaurant look nice but the inconsistent service combined with the aforementioned issues left this guest unsatisfied and perplexed. How could you not address... More 

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Mark Thank you for taking the time to post feedback regarding your stay. Our team utilizes this feedback to grow as a team and improve services. I was hoping we could connect to discuss your recent visit. At your leisure contact me at 734-729-7555 or by email mike.haddad@marriott.com. I look forward to speaking with you. Sincerely, Mike Haddad General Manager... More 

Illinois
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 9, 2014

Our college football team stayed here after a previously great experience two years ago. Well appointed, quiet and service oriented hotel. The location is perfect next to the airport and right off of the interstate. There is not much within walking distance but there are a few great places to eat nearby if you can access transportation. Jets do take... More 

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Hi Mike We are delighted to hear that you enjoyed your return trip to the Detroit Metro Airport Marriott, finding the transformed property well appointed, quiet and service oriented. We look forward to hosting you again. Yours in hospitality, Mike Haddad General Manager Detroit Metro Airport Marriott 734-729-7555 More 

DeWitt, Michigan
Top Contributor
104 reviews 104 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 7, 2014

We only stayed for one night but we immediately noticed cleanliness and efficiency. Staff was sweet, polite and helped make our check in easy. We received a set of free breakfast coupons upon arrival. We were asked our floor preference before check in was complete, we chose the third floor, hoping for a view. On our way to the elevator,... More 

Was this review helpful? Yes
Detroit M, General Manager at Detroit Metro Airport Marriott, responded to this review

Sherri Thank you for choosing the Detroit Metro Airport Marriott. We are happy to hear you enjoyed your time at our renovated property, finding the property clean and the team sweet and polite. You took full advantage of our hotel food and beverage offerings and found time to relax which is always nice before an early morning flight. We hope... More 

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Additional Information about Detroit Metro Airport Marriott

Address: 30559 Flynn Road, Romulus, MI 48174
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Detroit Metro Airport Marriott 3.5*
Number of rooms: 249
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Also Known As:
Marriott Detroit Airport Hotel Detroit
Marriott Romulus
Romulus Marriott
Hotel Style:
#1 Green Hotel in Romulus

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