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All 25 Romulus hotels

Four Points by Sheraton Detroit Metro Airport

3.0 of 5 Hotel   |   8800 Wickham Road, Romulus, MI 48174
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58%
Ranked #17 of 25 hotels in Romulus
A recent review
5 of 5 stars reviewed 4 weeks ago
ramonwdc Washington DC, District of Columbia
  • Reviews (137)
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137 people have reviewed this hotel

Traveler rating
    32
    45
    30
    16
    14
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27
34
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42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this is just another hotel near the airport. the building is not the newest, but the staff will make me come back. Mary at the front desk was so nice and gave us a friendly smile each time we entered/ exited the hotel. she even called our room, after check-in to ask if everything was ok. the server in the... More

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Boca Raton, Florida
Top Contributor
125 reviews 125 reviews
47 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Unexpectedly stranded at DTW and found my way here. The rooms were a little small but very comfortable and clean. The service was great - fast and friendly. 5 min free shuttle the airport that runs every 30 minutes. Good for a quick stopover.

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Huntersville, North Carolina
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 23, 2014

This hotel beats the other hotels in the area. Prices are better and you get an in room refrigerator and microwave. Pool is nice and hot tub is just right. Staff is friendly and quick to make you feel at home. I was really impressed! Shuttle service was quick. Close to good food. Bob Evans is right across from hotel.... More

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Leamington, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 7, 2014

We would for sure come back. We really liked seeing the jets fly over our heads and hearing the jets take off at night. The sound of the jets taking off at night puts us right to sleep. Whenever I couldn't sleep I would just lookout the window and watch for planes going by our room window. Every Morning I... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Corney Q, We are so happy to hear you enjoyed our convenient location near the airport and liked your guest room view and other amenities. Thank you for your review, and we hope to see you again soon. Take care. More

Detroit, Michigan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 20, 2014 via mobile

Little pricey. I'm the kind of person that says the hotel may not have been a 5 star but the service I definitely give 5 stars. From the time I booked the hotel till the time I left my stay the $$ was worth the entire package. Daughters had fun. Food was good and its convenient to park sleep and... More

Was this review helpful? Yes 2
Owosso, Michigan, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed May 29, 2014

I was very disappointed with the hotel stay, First it is over priced! even though the staff was friendly I would never recommend anyone to stay there. Outdated by far, Not very clean and my air conditioner quit working in the middle of the night. That was awful due to the fact it was one of those hot muggy nights... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Heidi W, We are so sorry that we failed to meet or exceed your expectations during your recent stay with us. We are currently evaluating ways to improve our guest experience and will share your feedback with our team. We have confirmed that the chlorine levels in our pool are up to par and hope you'll give us another... More

Cincinnati, Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 22, 2014

This brand is so hit or miss unlike Hampton Inns. In my experience most Hamptons "are what they are" and you know what you are going to get. Four Points just vary wildly with this being on the low end. I was given a room that was already occupied, the place was just pretty run down, and pool was filthy.... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Ageorgin2896, We are so sorry that we didn't meet or exceed your expectations during your recent stay. We take our guest comments very seriously and will share your feedback with our team as we continue to assess ways to improve our guest experience. We hope you'll give us another chance to make this up to you. Safe travels. More

Battle Creek, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 4, 2014

Ok hotel, when you're doing park, sleep and fly, but over priced for someplace with now breakfast included. With so many other options in the immediate vicinity, I'll look somewhere else next time. Staff seemed untrained and it took forever to get checked in. Bar staff wasn't very friendly.

Was this review helpful? Yes
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Bigbore02, Thank you for taking the time to comment about your recent stay at Four Points. We take our guest comments very seriously and appreciate your feedback. We hope you enjoyed our free WiFi, free in room bottled water and Best Brews & BBQ Wednesdays. We are constantly evaluating ways to improve our guest experience and will share your... More

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 10, 2014

After staying in some of the other DTW locations over the years I found the hotel I am looking for. The front desk person Jordan was very friendly and helpful. The hotel was immaculate and the rooms were very clean with all the frills and amenities. As a platinum member I had access to the club lounge which opened Sunday... More

Was this review helpful? Yes 2
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Kevin S, We really appreciate your comments, thanks for sharing! We're delighted to hear that you enjoyed our service, accommodations and amenities at Four Points Detroit Metro Airport. We look forward to welcoming you back soon. Safe travels! More

Sarnia, Canada
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 1, 2014

We've been booking park, sleep, fly hotels for the past couple of years before our vacation. Finally I think we have found one that we will return to. Hotel staff were polite and helpful. Rooms were clean, quiet and comfortable. The bed comfortable enough that I slept through the night...a bonus for me when travelling. There is a fridge and... More

Was this review helpful? Yes 2
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear 24vacation, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted to hear that you enjoyed our airport parking package and stay experience. We look forward to welcoming you back soon. Safe travels! More

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Additional Information about Four Points by Sheraton Detroit Metro Airport

Address: 8800 Wickham Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Detroit Metro Airport 3*
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Also Known As:
4 Points By Sheraton Detroit Metro Airport
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Four Points
Romulus Sheraton

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 
Number of rooms
175

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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