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All 25 Romulus hotels

Four Points by Sheraton Detroit Metro Airport

3.0 of 5 Hotel   |   8800 Wickham Road, Romulus, MI 48174
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Ranked #16 of 25 hotels in Romulus
A recent review
5 of 5 stars reviewed 6 days ago
Kevin S New York City, New York
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129 people have reviewed this hotel

Traveler rating
    29
    43
    29
    15
    13
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26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

After staying in some of the other DTW locations over the years I found the hotel I am looking for. The front desk person Jordan was very friendly and helpful. The hotel was immaculate and the rooms were very clean with all the frills and amenities. As a platinum member I had access to the club lounge which opened Sunday... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Kevin S, We really appreciate your comments, thanks for sharing! We're delighted to hear that you enjoyed our service, accommodations and amenities at Four Points Detroit Metro Airport. We look forward to welcoming you back soon. Safe travels! More

Sarnia, Canada
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 1, 2014

We've been booking park, sleep, fly hotels for the past couple of years before our vacation. Finally I think we have found one that we will return to. Hotel staff were polite and helpful. Rooms were clean, quiet and comfortable. The bed comfortable enough that I slept through the night...a bonus for me when travelling. There is a fridge and... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear 24vacation, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted to hear that you enjoyed our airport parking package and stay experience. We look forward to welcoming you back soon. Safe travels! More

Windsor, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2014

We stayed at this hotel for the second time before a trip South. Hotel is quiet, clean and I love the bedrooms. they are comfortable, clean and modern. the shuttle service to the airport run 24 hours (every half hour) and they are including a free 8 days parking with the price of the room. Will certainly return again. Picky... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Monique L, We really appreciate your comments, thanks for sharing! We're delighted that you've continued to enjoy your experience at Four Points and we look forward to welcoming you back soon. Safe travels! More

Shelby Township, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 22, 2014

Stayed overnight before a trip to Dallas (really early flight). Hotel is nice, a little outdated but comfortable beds. Has indoor swimming pool which I did not use and a tiny gym with 2 treadmills, 2 ellipticalls and a weight machine. Served the purpose. Has free internet and a bar/restaurant on site. No free breakfast and the restaurant starts serving... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Elenora K, Thank you for taking the time to comment about your recent stay at Four Points. We're delighted that you enjoyed our accommodations, parking package and shuttle service. We're glad to hear that the parking attendants were able to quickly help you with your car battery too! We hope to see you soon, safe travels! More

Petoskey, Michigan
Top Contributor
50 reviews 50 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 9, 2014

Booked this hotel under duress, when flight delays detained us in Detroit overnight. Didn't check in until after midnight and was delighted to find the restaurant and bar were still open and the food was decent. The room was clean, the bed was comfortable, and the shuttle was free and on time. It was also quiet, which allowed us a... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Upnorthdeborah, We are delighted to hear that you enjoyed your recent stay with us, especially with the flight delay circumstance. We are so glad that you enjoyed a good night's rest and meal at Four Points. We hope to welcome you back should your travel plans bring you back to the DTW area. Safe travels! More

Saint Helen, Michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2013

Room seemed clean. Hotel needs some updating but it's not that bad. The tv in the king room is off center so it was weird to watch. One of my lamps was missing a lightbulb. Large desk in room, 2 chairs, iron, hair dryer, shampoo and soap are in dispensers in the shower however, there is lotion, bar soap, mouthwash,... More

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Bluffton, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 3, 2013

Checked in at 1130pm on a Saturday night. It was a free room that I booked using SPG points. I stay at a lot of Sheraton family hotels and this is by far the worst I've ever been in. It is just a very run down hotel. At first glance it looks OK, but when truly looking around it is... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear thedahlyllama, We are so sorry that you didn't enjoy your recent stay at Four Points Detroit Metro Airport. We are evaluating ways to improve our property and will be renovating in the upcoming months. We hope you'll come back to see our new look. Take care! More

toronto
Top Contributor
56 reviews 56 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed October 23, 2013

My wife and I have stayed at the Four Points in Romulus several times in the past few years. I have reviewed the property, generally favorably, previously. No more. The Four Points is one of many mid-range hotels in Romulus. The only reason to stay in any of them is to get a good nights sleep before or after a... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear troll999, We are so sorry you didn't enjoy your recent stay at our hotel due to noise. Upon further investigation we have confirmed that no maintenance work was conducted at night. We will be undergoing a renovation in our public spaces however this work will take place during the day. We hope that you’ll come back to see our... More

dearborn
Contributor
14 reviews 14 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed October 6, 2013

For a period of 1month, I stayed few nights a week in the Four Points Detroit Metro Airport and almost every stay I had problems. The duvets are never washed and on almost every occasion, I had to ask (sometimes beg) for clean sheets, I even found a blood stain on one of them one time. The bathrooms are dirty... More

Was this review helpful? Yes 1
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear liban0214, We are so sorry that you did not enjoy your experience at our hotel. We clearly did not meet or exceed your expectations. We take cleanliness very seriously and have confirmed with our team that each of our duvets are clean and devoid of any stains. We sincerely hope the rest of your visit in the Detroit area... More

South Haven, Michigan
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 24, 2013 via mobile

When we checked in the staff was prompt & we had no issues.The room was clean & nothing was broken. The front desk called our room about 10 mins after check in to see if all was well, cool. We had a coffee maker & a frig. Nice bath amenities. Shampoo, cond & body scrub all were in dispensers on... More

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Additional Information about Four Points by Sheraton Detroit Metro Airport

Also Known As:
Four Points By Sheraton Detroit Metro Airport Hotel
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
4 Points By Sheraton Detroit Metro Airport
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Four Points
Romulus Sheraton
Address: 8800 Wickham Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 25 hotels in Romulus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Detroit Metro Airport 3*
Official Description (provided by the hotel):
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 
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