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Comfort Inn Metro Airport

Certificate of Excellence
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31800 Wick Road, Romulus, MI 48174
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1 room 1 adult
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Comfort Inn Metro Airport
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655 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

The reviews had me thinking this would be more than the usual Comfort Inn experience. It wasn't. My biggest complaint is that the walls are thin, and you'll hear what's happening in the room next to you. Stay here, but don't expect too much, and be aware that there may be issues with noise. It didn't lead to a great... More 

Helpful?
Thank DashHouse
Lansing, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I needed an hotel to stay at because my flight left at 6 a.m. I was a little nervous about staying someplace because I was traveling alone. I read through the tripadvisor to check out various hotels and than narrowed my search to hotels with a resturant in the hotel or very near to it. I am certainly glad I... More 

Helpful?
1 Thank MartiJay
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of the entire Elite Team and myself, we thank you for choosing the newly renovated Signature Comfort Inn Metro Airport and happy to see you've experienced firsthand our unmatched amenities and services. I'll be sure to pass on your positive comments to Robert and Jami. As a recent 2014-2015 Trip Advisor Certificate of Excellence winner, we are always... More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago NEW

Maltez the front desk person provided above and beyond concern and effort in making our stay a superior visit with her knowledge, professionalism, competance and grasp of what is important to guest. This Hotel will always be our first choice

Helpful?
Thank John H
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of the entire Elite Team and myself, we thank you for choosing the newly renovated Signature Comfort Inn Metro Airport and happy to see you've experienced firsthand our unmatched amenities and services. I'll be sure to pass on your positive comments to Malteze at our Front Desk, one of our "Five Star Service" team members. As a recent... More 

Shaker Heights, OH, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I have had the pleasure of staying at the Comfort Inn Metro Airport two times in two weeks and have been very pleased both times. The people there are exceptional. The site, though close to the Detroit Airport is not noisy. The facility is pristine in terms of its cleanliness. The accouterments are very nice and are perfectly in line... More 

Helpful?
Thank Ronald F
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. There is a reason why we are the #1 hotel in the Detroit Metro area. We go above and beyond to strive to provide each guest with unmatched service... More 

Grand Rapids
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is close by the airport. Our room was very clean and had two queen beds. When entering the room it had a very clean smell. The beds were very comfortable. There are some restaurants close by for your convenience.

Helpful?
Thank Charles S
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. We strive to provide each guest with unmatched service and amenities. The Signature Comfort Inn Metro Airport where hospitality is served at its best....and beyond! As a TripAdvisor 2014 and 2015 Certificate of Excellence winner, we are always looking for ways... More 

Baltimore, Maryland
1 review
1 of 5 stars Reviewed 2 weeks ago

I booked a night at this hotel for when I supposed to travel to Detroit for a job interview. That particular weekend was when Snow Storm Jonas hit the east coast. I was traveling from the East Coast and therefore my flights were being cancelled and rescheduled. Twenty-four hours prior my stay at the hotel, my flight was scheduled to... More 

Helpful?
Thank jz12342016
Doval B, Guest Relations Manager at Comfort Inn Metro Airport, responded to this review

We apologize for the inconvenience you may have been caused. We truly apologize that we could not cancel your reservation and due to the strict policy, like any other business, we have to up hold our policy especially being an airport hotel and cancellations are part of a daily routine due to being an airport hotel. Please don't let this... More 

Kalamazoo County, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

A group of friends and I wanted to stay the night near Detroit, as we were coming over for the Auto Show. Found this on hotels.com at a great rate, so I looked at their photos and reviews. I am happy to say that this hotel was perfect for our trip! The price was great and the location was easy... More 

Helpful?
Thank Abigail K
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of my elite team members and me, we are happy to see that you experienced our one of a kind ABOVE AND BEYOND services and accommodations that is unmatched in the Romulus area.... We value EACH AND EVERY guest which is why our guests leave happy and satisfied.. More 

Davison, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I typically don't spend the night before flying out the next morning but my flight was extremely early and decided that spending the night was a better option. I did not know about the park, sleep and fly discounts until I searched the internet. Initially I called the sleep and fly site directly but they made the process seem very... More 

Helpful?
1 Thank deb1111615
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay and what a great value our hotel provides to enjoy superior accommodations and "Five Star" service. Going above and beyond and out of our way is what we at the Signature Comfort Inn Metro Airport do best! We look forward to seeing you again very soon More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel the same day as the stay through Hotwire. When booking this way, you don't know the actual hotel until the pricing match has been made. I was disappointed when I saw that we got the "Comfort Inn". I've stayed at other Comfort Inns in the past and haven't been very impressed. But, because it was just... More 

Helpful?
1 Thank Jwillsink
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

We're pleased to see you've experienced firsthand our Five Star First Class Accommodations here at the newly renovated Signature Comfort Inn Metro Airport where we provide unmatched amenities and service. We recently were awarded the 2015 Certificate of Excellence from Trip Advisor for the second year in a row. We appreciate your very positive comments regarding your stay and we'll... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I stay at 100's of hotels all over the country and was blown away with the customer service here. Upon checking in I did my usual introduction like the robot I have turned into and Robert stopped me and simply introduced himself and asked for my name. It's a quite simple gesture, but it really blew my mind and changed... More 

Helpful?
Thank bdmose
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of the entire Elite Team and myself, we thank you for choosing the newly renovated Signature Comfort Inn Metro Airport and happy to see you've experienced firsthand our unmatched amenities and services. I'll be sure to pass on your positive comments to Robert at our Front Desk, one of our "Five Star Service" team members. As a recent... More 

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