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All 26 Romulus hotels

Comfort Inn Metro Airport

3.0 of 5 Hotel   |   31800 Wick Road, Romulus, MI 48174
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Ranked #2 of 26 Hotels in Romulus
Certificate of Excellence 2014
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317 reviews from our community

Traveler rating
    192
    86
    21
    13
    5
See reviews for
69
87
20
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I had the unfortunate experience of having my flight canceled by Delta at 10pm. However, I have to say as upset as I was this place made me feel significantly better. When we arrived via the hotel shuttle we were quickly greeted in a friendly manner and taken care of quickly with room assignments. The staff were very kind and... More

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for positive comments regarding your recent stay at the signature Comfort Inn Metro Airport. We were pleased to learn that we were able to have such a pleasant and positive impact on what stared off as an unpleasant sitiuation with your cancelled flight. I'll be sure to pass on your positive comments about the food and your waitress... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for a park and fly and from the moment we arrived our experience was great! Chelsea at the front desk was great! Went to our room and as soon as I walked in I said wow this is nice!! Clean, new carpet, coffee, microwave, bar fridge! Exceeded my expectations! Definitely started our vacation to a great start!

Was this review helpful? Yes 1
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for staying at the signature Comfort Inn Metro Airport, where first class hospitality and "five star service" go hand in hand. We are pleased that you were impressed with Chelsea and the service that she provided exceeded your expectations by going above and beyond. Our recent multi-million dollar renovation has impressed many as well as our service and... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Used the Park And Fly promo while traveling for my husband's birthday. Hotel greeted us with excellent service and a bottle of wine to start off the birthday vacation. Breakfast at 4 am was sufficient and the parking service a good value. Hotel was very clean with a very comfortable bed. Exceeded our expectations.

Was this review helpful? Yes 1
Paul G, Director of Sales at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay at the Signature Comfort Inn Metro Airport. We're glad that your husband's birthday celebration was an enjoyable one and that we exceeded your expectations by providing you with our unmatched "Five Star Service". We welcome you back again... and again to your new home away from Home. More

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of the best comfort inn ive been to. Very clean and nicely remodeled. I would definitely go back to this hotel. Very friendly staff as well. The rooms were very clean and smelled good. The shuttle service was very quick from the airport.

Was this review helpful? Yes 1
Paul G, Director of Sales at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay at the Signature Comfort Inn Metro Airport. We are extremely pleased that you experienced our "Five Star Service" firsthand and found our hotel to be very clean and comfortable. We strive to be the best hotel in the Comfort Inn Brand and go above and beyond with each guest stay.... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel for the night prior to my flight. Staff was awesome! Breakfast was amazing and the shuttle service was the most convenient service it ran every 30 minutes! I want to congratulate comfort inn on this hotel, it is defiantly a stepping stone to their other comparable hotels.

Was this review helpful? Yes 2
Paul G, Director of Sales at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay at the Signature Comfort Inn Metro Airport. We are very pleased that you experienced our AWESOME "Five Star Service" firsthand and you enjoyed our breakfast. We are proud to represent the Choice Hotel brand and our recent selection as a 2014 Certificate of Excellence winner from TripAdvisor. We look forward... More

Cheboygan, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After missing my flight connection caused by a mechanical problem, Delta put me up at the Comfort Inn located near the Detroit Metropolitan Airport. As soon as I arrived Freddie and Doval behind the counter greeted me with a smile and great service. The front desk area was immicaluate. The decor in the lobby looked great. As we were driven... More

Was this review helpful? Yes 1
Paul G, Director of Sales at Comfort Inn Metro Airport, responded to this review

Dear Roger, Thank you for lodging at the Signature Comfort Inn Metro Airport. We are proud to see that we exceeded your expectations and that Freddie and Doval providied you with out "Five Star Service" and that you found our hotel to be immacuately clean and enjoyed our great food. We welcome you back again... and again.. and we are... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is my best Comfort Inn stay ever! The updated decor, cleanliness and pleasant staff were WAY above what I was expecting. I was sent here by an airline due to an unexpected overnight in Detroit, To my surprise the location is close to the airport, the shuttle service was quick, and the amenities excellent. Very good breakfast choices as... More

Was this review helpful? Yes 1
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for lodging at the SIGNATURE COMFORT INN METRO AIRPORT, where first class hospitality and five star services and accommodations are served at their best! We are pleased to see that we EXCEEDED YOUR EXPECTATIONS.... and that you experienced our UNMATCHED SERVICES AND AMENITIES FIRST HAND... We are not your typical Comfort Inn.. here at our signature property.. here... More

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed 2 weeks ago

Due to weather, our travel plans were interupted mid way to our destination and we were forced to spend an unexpected night in the Detroit area. It was nice to have a spot to stay so close to the airport. Robert did a a great job of taking care of all the extra late-night travelers that were in the same... More

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for lodging at the SIGNATURE COMFORT INN METRO AIRPORT, On behalf of my elite team members and myself, we are please to see that we EXCEEDED YOUR EXPECTATIONS... going ABOVE AND BEYOND.. is what we are known to do, no matter what time of the day it.... Id also like to personally thank my elite team members Robert,... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel stay was great beginning with my check-in. The front service clerk was Josh M. at the time I arrived. Very pleasant employee. He was always there to accommodate the smallest request with consistency. Clean and quiet. The staff was awesome. Breakfast was great and the bar was very pleasant. When I decide to visit I will be there.... More

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for lodging at the signature Comfort Inn Metro Airport.. Where first class hospitality and five star services and accommodations are served at their best! We are PROUD to see that we exceeded your expectations on your recent stay with us.. going ABOVE AND BEYOND is what we do best... for our guests we make sure to provide an... More

Lucedale, Mississippi
Top Contributor
76 reviews 76 reviews
49 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This area seems to have been hard hit by the recession. Many hotels sit empty-out of business. I chose this hotel based on its proximity to the airport. It was very close and extremely easy to get to the airport the morning I checked out. The clerk at the front desk was busy when I checked in, so I got... More

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for lodging at the SIGNATURE COMFORT INN METRO AIRPORT, where first class hospitality and five star services and accommodations are served at their best.. On behalf of my elite team members and myself, i would like to thank you for choosing to lodge at our famous SIGNATURE property.... I apologize that you felt that you received a "distracted... More

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Additional Information about Comfort Inn Metro Airport

Address: 31800 Wick Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Metro Airport 3*
Number of rooms: 123
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Also Known As:
Comfort Inn Metro Airport Hotel Romulus
Comfort Inn Romulus
Romulus Comfort Inn

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