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Comfort Inn Metro Airport

Certificate of Excellence
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31800 Wick Road, Romulus, MI 48174
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1 room 1 guest
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Comfort Inn Metro Airport
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593 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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1 review
5 of 5 stars Reviewed yesterday NEW

Had a great stay at this newly renovated hotel earlier this month and also made use of their park and fly option which is an excellent value. Cars are parked in the secured Airlines Parking facility and their yellow shuttle buses run constantly. We have stayed at this hotel pre-flight many times over the years and it was very tired... More 

Was this review helpful? Yes
Little River, South Carolina
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Have stayed at this location on past trips to the area and have had great experiences. Friendly helpful staff and easy access to airport and highways. I loved that we had choice of soft or firm pillows in our room. Our room also had large shower no tub/shower combo.

Was this review helpful? Yes
Paul G, Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. There is a reason why we are the #1 hotel in the Detroit Metro area. We go above and beyond to strive to provide each guest with unmatched service... More 

Exmouth, United Kingdom
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

There is no surprise at all that this hotel is ranked #1 in the Romulus area, it is by far the best. We had a poor experience at another (name will remain unknown!!) hotel in the area and decided to turn up and have a look at this one... how thankful we did! It was bright, spacious and comfy, automatically... More 

Was this review helpful? Yes
Paul G, Manager at Comfort Inn Metro Airport, responded to this review

We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. We strive to provide each guest with unmatched service and amenities. The Signature Comfort Inn Metro Airport where hospitality is served at its best....and beyond! As a TripAdvisor 2014 and 2015 Certificate of Excellence winner, we are always looking for ways... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

all went well with Hotel. I forgot toothbrush and was given one after asking. cookie at check in always a plus. Room was clean and quiet. Unfortunately, I forgot my Ipad in room when I checked out, however, I called 5 hours later and they had recovered it. I got it shipped to my office and all worked out. Thanks... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. We strive to provide each guest with unmatched service and amenities. The Signature Comfort Inn Metro Airport where hospitality is served at its best....and beyond! As a TripAdvisor 2014 and 2015 Certificate of Excellence winner, we are always looking for ways... More 

St. Catharines, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night in August 2015. Clean, spacious room with excellent amenities. VERY friendly staff! Excellent breakfast in the morning with eggs, sausage, breads, and terrific coffee. Used their park-n-fly and, although it cost a pittance more than the other off-airport lots, the convenience could not be beat! I have stayed at 4 other DTW area hotels and... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay and what a great value our hotel provides to enjoy superior accommodations and "Five Star" service. Going above and beyond and out of our way is what we at the Signature Comfort Inn Metro Airport do best! We look forward to seeing you again very soon More 

Somerville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stay here at least 2 to 3 times per month and they have a consistently high quality product. From the time you contact their front desk to the actual checkout process, everyone you come into contact with is professional and efficient. The rooms are clean, quiet and modern with a large flat screen TV with more channels you need.... More 

Was this review helpful? Yes 1
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay and what a great value our hotel provides to enjoy superior accommodations and "Five Star" service. Going above and beyond and out of our way is what we at the Signature Comfort Inn Metro Airport do best! We look forward to seeing you again very soon. More 

Muskegon, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here again recently. The renovation to the restaurant was complete. The food was excellent, staff was very courteous. The room was quiet, beds were comfortable and we all got a good night's sleep.

Was this review helpful? Yes 1
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. We strive to provide each guest with unmatched service and amenities. The Signature Comfort Inn Metro Airport where hospitality is served at its best....and beyond! As a TripAdvisor 2014 and 2015 Certificate of Excellence winner, we are always looking for ways... More 

San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff is extremely friendly and helpful. Rooms are clean and comfortable. Amenities are user friendly (business center, fitness room). Breakfast was exceptional as it had lots of choices, and was fresh and well maintained. Will stay here again when we come to the area.

Was this review helpful? Yes 1
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

We are happy to see that you've experienced FIRST HAND our FIVE STAR services and accommodations at our NEWLY renovated SIGNATURE Comfort Inn... We pride ourselves in providing the BEST possible lodging needs.... We thank you and look forward to your return. More 

Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Went to a concert in Detroit, stayed over night instead of a 2hr drive home at midnight. Comfortable beds & pillows, friendly staff, clean. Nice complimentary breakfast with eggs & sausage & waffles not just cold cereal & muffins. Would book this hotel again if we ever need one while in the area!!

Was this review helpful? Yes 1
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of our elite team members and me, we are happy to see that your recent stay was an ABOVE AND BEYOND experience... Providing the upmost BEST possible services and accommodations is what we strive to do... and we are happy that you experienced this FIRST HAND!! More 

Phoenix, Arizona
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't expect much from airport hotels, but this hotel is the exception. The rooms were clean, the front desk staff extremely helpful and the restaurant wait staff very accommodating. I asked for something a little unusual and the response was - if we have the ingredients, we can make it. They did and it was great.

Was this review helpful? Yes 2
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We’re pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. There is a reason why we are the # 1 hotel in the Detroit Metro area. We go above and beyond to strive to provide each guest with unmatched... More 

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