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Comfort Inn Metro Airport

Certificate of Excellence
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31800 Wick Road, Romulus, MI 48174
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Comfort Inn Metro Airport
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540 Reviews from our TripAdvisor Community

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Traveler rating
    373
    115
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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    (167)
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    (167)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Robert was extremely friendly and nice greeting me at the hotel. The room is one of the nicest I've stayed at especially at this price. It is 3 minutes away from the airport so there is no chance I am going to miss my flight tomorrow. Would stay here again.

Was this review helpful? Yes
Paul G, Manager at Comfort Inn Metro Airport, responded to this review

We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. We strive to provide each guest with unmatched service and amenities. The Signature Comfort Inn Metro Airport where hospitality is served at its best....and beyond! As a TripAdvisor 2014 and 2015 Certificate of Excellence winner, we are always looking for ways... More 

Au Gres, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

We arrived very late, after midnight, on a long over due international flight. The staff was staff was friendly, smiles and accommodating in any way they could for us that evening. It had been 30 hours since we had eaten anything, a staff member in the restaurant that was already closed and he was off the clock took us to... More 

Was this review helpful? Yes
Paul G, Manager at Comfort Inn Metro Airport, responded to this review

On behalf of the entire Elite Team and myself, we thank you for choosing the newly renovated Signature Comfort Inn Metro Airport. I'll be sure to pass on your positive comments to Steve, Jami and David, a few of our "Five Star Service" team members. As a recent 2015 Trip Advisor Certificate of Excellence winner, we are always looking for... More 

Perth, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

After over 24 hours of plane travel and sleep deprived, I was picked up by the courtesy shuttle and dropped off at the door, where I was greeted with a smile by Victoria at reception. Within 2 minutes, I had my room keys, I was informed of the hotel facilities and on my way to my room. The room is... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of our elite team members and me, we are happy to see that your recent stay was an ABOVE AND BEYOND experience... Providing the upmost BEST possible service and accommodations is what we strive to do... and we are happy that you experienced this FIRST HAND!! I'll be sure to pass on your positive comments to Victoria, one... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Chelsea and Victoria did their best for my satisfaction!!! They did really a good job! I highly recommend to stay in Comfort Inn metro airport, Wifi was excellent and enjoy watching soccer game in bar.

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of the entire Elite Team and myself, we thank you for choosing the newly renovated Signature Comfort Inn Metro Airport and happy to see you've experienced firsthand our unmatched amenities and services. I'll be sure to pass on your positive comments to Chelsea and Victoria at our Front Desk, two of our "Five Star Service" team members. As... More 

Boston, Massachusetts
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I found the staff to be super friendly and very accommodating. The room was very clean and quiet. It was very easy to park my car and then get a shuttle ride to the airport. The front desk, housekeepers and shuttle driver all were helpful. The wifi was free and very reliable.

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. We strive to provide each guest with unmatched service and amenities. The Signature Comfort Inn Metro Airport where hospitality is served at its best....and beyond! As a TripAdvisor 2014 and 2015 Certificate of Excellence winner, we are always looking for ways... More 

Saginaw, Michigan
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel very nice, from the welcoming lobby to our very comfortable room. Stayed here overnight for early morning flight in order to use the airport shuttle. Chelsea, the front desk clerk was very friendly and had us set up with our shuttle in no time. Shuttle on time in the morning and when we returned from our trip we called... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of the entire Elite Team and myself, we thank you for choosing the newly renovated Signature Comfort Inn Metro Airport and happy to see you've experienced firsthand our unmatched amenities and services. I'll be sure to pass on your positive comments to Chelsea at our Front Desk, one of our "Five Star Service" team members. As a recent... More 

Lansing
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great front desk, restaurant and breakfast employees. Enjoyed the food and drinks in the restaurant watching the NBA final game with others. Good food and beer selection. Enjoyed the breakfast, cooked there not just microwave warmed. Best nights sleep on the most comfortable bed. Honestly, can't say enough good things about this hotel. Stayed here prior to our flight and... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. We strive to provide each guest with unmatched service and amenities. The Signature Comfort Inn Metro Airport where hospitality is served at its best....and beyond! As a TripAdvisor 2014 and 2015 Certificate of Excellence winner, we are always looking for ways... More 

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I stay there at least 4 or 5 times a month. Most of the front desk staffs remember my name. They provide water and cookies upon check in. The airport shuttle is free and every 30 minutes. They also provide free breakfast

Was this review helpful? Yes
Paul G, Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We’re pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. There is a reason why we are the #1hotel in the Detroit Metro area. We go above and beyond to strive to provide each guest with unmatched service and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for a training session. All of the hotel staff, from the management to housekeeping were extremely friendly and helpful. I was staying as part of a group and hotel management contacted me personally before my stay in order to ensure that I had the proper accommodations. Check-in and out was a breeze and the room was... More 

Was this review helpful? Yes 1
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your stay with us during your recent conference.We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. There is a reason why we are the #1hotel in the Detroit Metro area. We go above and beyond to strive to provide each guest with unmatched... More 

Vienna, Virginia
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Early 4AM breakfast you don't go hungry for an early flight. Friendly and very helpful staff. We were greeted with a smile and bottle of water on a warm evening. Beds and pillows were very good, fluffy towels, comfortable stay.

Was this review helpful? Yes 1
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay at the Comfort Inn Metro Airport, where we make every effort to ensure we exceed your expectations. The local area wildlife is an extra added bonus while a guest of our hotel. Here at the Signature Comfort Inn Metro Airport we offer superior accommodations, amenities, and "Five Star Service" that... More 

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