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Comfort Inn Metro Airport

Certificate of Excellence
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31800 Wick Road, Romulus, MI 48174
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Comfort Inn Metro Airport
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Comfort Inn Metro Airport
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452 reviews from our community

Traveler rating
    302
    104
    25
    16
    5
See reviews for
99
122
28
105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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Essex, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Did all that I asked and allowed me to park an extra 9 days at 1/2 the normal cost , for in the past you parked for free and I informed the Receptionist I always stay there for that reason , so she did her best to help lighten the cost.

Was this review helpful? Yes
Mount Pleasant, Michigan
1 review
5 of 5 stars Reviewed 4 days ago NEW

Ths hotel met all all our travel needs...clean, good breakfast, easy transportation to and from the airport, courteous staff, and restful decor. It is just what you are looking for if you have an early morning flight.

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for choosing the Comfort Inn Metro Airport, On behalf of the entire Elite Team and myself, we thank you for choosing the newly renovated Signature Comfort Inn Metro Airport and happy to see you've experienced first hand the unmatched amenities and services and we look forward to your return and will continue exceeding your expectations over and over.... More 

Milton, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We had a fantastic start to our vacation! The absolute highlight was Robert at the front desk. We were greeted by Robert who was funny, informative, engaging and gave us all the information we needed and more. The rooms were comfy, wake up call prompt, breakfast was fabulous!! The park n'fly was a deal! Transport to the airport was every... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

We are happy to see that you've experienced our First Class Five Star accommodations and amenities during your stay and glad we exceeded your expectations. We would also like to thank our elite team member Robert who helped us ensure our guests satisfaction... Guest satisfaction is our mission and our mission of satisfying you has been completed....until your next stay... More 

New Haven, Indiana, United States
Top Contributor
53 reviews 53 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here the night before our flight and it was wonderful! Very convenient to the airport with reasonable rates. The front desk personnel were knowledgable of the area and had us check in quickly. Our room was clean and well appointed. The bed was comfortable and we slept great. They also had a nice little breakfast downstairs in the... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

on behalf of my Elite team and myself, we thank you for choosing our brand new Signature Comfort Inn Metro Airport where unmatched service and amenities are provided. Going above and beyond and out of our way is what we at the Signature Comfort Inn Metro Airport are famous for as you can see from previous reviews. We welcome you... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Nice clean hotel with a friendly staff. We stayed for the night before our flight left from Detroit airport. The park and fly rate was excellent and the service for parking was easy to use with quick shuttle service.

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for choosing the Comfort Inn Metro Airport, We're pleased to see you've experienced first hand our Five Star First Class Accommodations here at the newly renovated Signature Comfort Inn Metro Airport where we provide unmatched amenities and service. We look forward to your return in the near future. More 

Alpena, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel before and after our trip to Mexico. We were pleased with every aspect of the service. The rooms are clean and well-maintained. The shuttle service is quick and reliable. The on-site restaurant, Marcoz, has a good menu and a full bar. We plan to stay again before and after our next flight out of Detroit... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for choosing the newly renovated Signature Comfort Inn Metro Airport where we provide unmatched service and amenities in the Detroit Metro Airport. We look forward to your return and will exceed your expectations every single time guaranteed.....or your money back ! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The customer service here was amazing ..Chelsea was so helpful!!! the cleaning staff made sure towels were readily available which is one of my min concerns when stayig in hotels. The price is amazing especially for the great service you receive while staying there

Was this review helpful? Yes 1
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

I see you've experienced first hand our Five Star Service and 1st Class accommodations and unmatched amenities at the Multi Million dollar renovated Signature Comfort Inn Metro Airport where we pride ourselves in exceeding your expectations...guaranteed! We are NOT your typical Comfort Inn... Our Signature property will give you an experience that you will NEVER forget... We look forward to... More 

Traverse City, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed the night before an early morning flight. The staff was friendly and helpful, the restaurant service was quick and the food was good, and our room was clean and comfortable. Robert (at the front desk) was especially nice to talk to - he genuinely cared about how we enjoyed our stay there. The airport shuttle schedule and breakfast... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank for choosing the Comfort Inn Metro Airport, We are happy to see that you've experienced our First Class Five Star accommodations and amenities during your stay and glad we exceeded your expectations. Guest satisfaction is our mission and our mission of satisfying you has been completed....until your next stay upon your return of course.......we promise to always provide the... More 

Sault Ste. Marie
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Both nights that we stayed at this hotel we were delighted with our time there. The staff was very friendly and offered us an upgrade as soon as we got there. Loved the jacuzzi. I'd definately stay there again and recommend it to our friends.

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of my entire Elite team and myself, we're happy that you enjoyed your stay here at the newly renovated Signature Comfort Inn Metro Airport where 1st Class Hospitality is served at its best! We look forward to your return. As a travelers Choice 2014 certificate of excellence winner, we are always looking for ways to give our guests... More 

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

I went to the Comfort inn in Romulus just for a quick over night stay before heading out to Costa Rica for work. Wow. Being from the area and aware of some places that just aren't that good to be at, I was pleasantly surprised by what I found here. The staff were great, friendly and just plain nice, The... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for choosing the Comfort Inn, We're pleased to see you've experienced our Five Star Accommodations by one of our Elite Team associates providing you unmatched service and amenities only at the Signature Comfort Inn metro Airport where hospitality is served at its best....and beyond! As a travelers Choice 2014 certificate of excellence winner, we are always looking for... More 

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