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Comfort Inn Metro Airport

Certificate of Excellence
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31800 Wick Road, Romulus, MI 48174
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Comfort Inn Metro Airport
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567 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montgomery, Alabama
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I don't usually give a score of five to any hotel but after a number of flight delays and having to unexpectedly spend the night in Detroit, this place was a nice oasis. I arrived and was pleasantly greeted at midnight. The rooms were very clean and modern and the price was very reasonable. The breakfast was great and the... More 

Was this review helpful? Yes 1
Paul G, Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. There is a reason why we are the #1 hotel in the Detroit Metro area. We go above and beyond to strive to provide each guest with unmatched service... More 

Woodbridge, Virginia
5 of 5 stars Reviewed 5 days ago NEW

Every two years my FamiLy Reunion takes place in a different City and we want to make the accommodations as comfortable and economically viable for everyone participating. This year in Detroit was phenomenal! Comfort Inn Romulus is perfectly located near major Highways and the Airport. The Staff is superior! The Business Center comes complete with printer for printing out last... More 

Was this review helpful? Yes 1
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. We're please that you and other members of your recent family reunion enjoyed your stay with us. We strive to provide each guest with unmatched service and amenities. The Signature Comfort Inn Metro Airport where hospitality is served at its best....and... More 

Buffalo, New York
5 of 5 stars Reviewed 5 days ago NEW

We liked the services. All the amenities. The rooms were very clean and the beds were so comfortable.The staff was very friendly and helpful. We really enjoyed the full breakfast that was offered. Many hotels today only offers a continetal breakfast. It's very cost effective for customers who have children. I will return again.

Was this review helpful? Yes 1
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of the entire Elite Team and myself, we thank you for choosing the newly renovated Signature Comfort Inn Metro Airport and happy to see you've experienced firsthand our unmatched amenities and services. I'll be sure to pass on your positive comments to our entire staff, and we're glad that you enjoyed our "signature" breakfast. As a recent 2015... More 

Lansing, MI
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Very clean. Apparently newly renovated. Every employee has been extremely friendly. Began our adventure at Comfort Inn about three hours ago. I was a bit concerned the hotel was away from all the other park/stay/fly hotels near the Detroit Airport, but I now don't believe that to be an issue. We had dinner a mile or so away, parked our... More 

Was this review helpful? Yes 1
Montreal, Canada
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What a great hotel in the Choice Hotel line. It's really more like a Courtyard by Marriott. Got what I consider to be a good deal by paying in advance. Very recently updated. Chelsea and Robert at the front desk (evening and morning respectively) were rock stars. This was the last place we stayed on our 6-night trip to Michigan... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

We're pleased to see you've experienced firsthand our Five Star First Class Accommodations here at the newly renovated Signature Comfort Inn Metro Airport where we provide unmatched amenities and service. We recently were awarded the 2015 Certificate of Excellence from Trip Advisor for the second year in a row. We appreciate your very positive comments regarding your stay and we'll... More 

Madison, Wisconsin
2 reviews
5 of 5 stars Reviewed 1 week ago

My brother and I stayed here on the last night of our driving trip around the beautiful state of Michigan. Of all the hotels we stayed at this was the least expensive, the cleanest, had the best continental breakfast and the staff (Robert) was extra accommodating to us! Thank you and I'd stay here again without any hesitation!!!

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of the entire Elite Team and myself, we thank you for choosing the newly renovated Signature Comfort Inn Metro Airport and happy to see you've experienced firsthand our unmatched amenities and services. I'll be sure to pass on your positive comments to Robert at our Front Desk, one of our "Five Star Service" team members. As a recent... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here with 160 youth and adult leaders on 7/12-7/19. Paul (Director of Sales) greeted us at the door and had gone above and beyond having contacted each leader individually. Paul sat down with us every morning asking if there was anything that he could do to make it easier or how his hotel could help us out. At... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We’re pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. There is a reason why we are the # 1hotel in the Detroit Metro area. We go above and beyond to strive to provide each guest with unmatched service... More 

1 review
5 of 5 stars Reviewed 1 week ago

Just finished a 5 night stay here while attending the National Youth Gathering of the Evangelical Lutheran Church in America (ELCA) in Detroit. Many places would have been overwhelmed with the prospect of having over 200 high school kids and their chaperones at their property, but the Comfort Inn Metro Airport were incredibly gracious, welcoming and helpful with every detail.... More 

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of the entire Elite Team and myself, we thank you for choosing the newly renovated Signature Comfort Inn Metro Airport and happy to see your group and other ELCA attendees experienced firsthand our unmatched amenities and services. I'll be sure to pass on your positive comments to our entire staff. As a recent 2015 Trip Advisor Certificate of... More 

Muskegon, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

Of all the hotels stays this has been the most excellent of stays. Checking in was the best experience! Very friendly, full of information staff. Very clean and well ran hotel. Had dinner and that was great as well.. great taste and service. Most definitely will be back. Thank you Robert and staff for all the hard work!! Chris MacPherson... More 

Was this review helpful? Yes 1
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of the entire Elite Team and myself, we thank you for choosing the newly renovated Signature Comfort Inn Metro Airport and happy to see you've experienced firsthand our unmatched amenities and services. I'll be sure to pass on your positive comments to Robert at our Front Desk, one of our "Five Star Service" team members. As a recent... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Couldn't have asked for better service! Friendly, personal care! We were with a large group and we're accommodated nicely. Breakfast was hot, and the rooms were nice. Conveniently located near the airport.

Was this review helpful? Yes
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. We strive to provide each guest with unmatched service and amenities. The Signature Comfort Inn Metro Airport where hospitality is served at its best....and beyond! As a TripAdvisor 2014 and 2015 Certificate of Excellence winner, we are always looking for ways... More 

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