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All 25 Romulus hotels

Sheraton Detroit Metro Airport

3.5 of 5 Hotel   |   8000 Merriman Rd, Romulus, MI 48174 (Formerly Crowne Plaza Detroit-Metro Arpt)
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78%
Ranked #6 of 25 hotels in Romulus
Certificate of Excellence 2013
A recent review
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177 people have reviewed this hotel

Traveler rating
    74
    59
    30
    10
    4
See reviews for
36
31
25
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Detroit
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is more than what you might expect for a hotel near the airport. I can't speak on price as my room was paid for. I always request a room within the dome, you get a little balcony, but it needs chairs! There is wine tasting on Thursdays. Its quiet and dark in your room, but when you open... More

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Shelby Twp. MI
Contributor
19 reviews 19 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Decided to spend the evening before our flight closer to the airport. We were also looking for a sleep/park/fly combination. Research led me to this property. Even though we booked well in advance, we were unable to upgrade to the concierge level. Although the room they placed us in was adequate, it was certainly nothing special. After checking in we... More

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Gil R, General Manager at Sheraton Detroit Metro Airport, responded to this review

Dear Rick B, Thank you for your recent review on the Sheraton Detroit Metro Airport Hotel. I'm sorry to hear that we failed to meet your expectations and will certainly share your review with my Culinary and Food & Beverage Manager for corrective action. This is certainly not the norm at our property and would certainly love to win your... More

Traverse City, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

An enthusiastic two-thumbs-up for the team at the Sheraton Detroit Metro Airport! Enjoyed my stay there last week - beautiful hotel and exceptional service. I will stay there again when my travels take me to Romulus. Thank you, Megan Craig, for the VIP treatment. Check in - smooth and fast. Check out – they emailed my folio (perfect!) Finding my... More

Was this review helpful? Yes 1
Gil R, General Manager at Sheraton Detroit Metro Airport, responded to this review

Hello Leslee F, Thank you for the excellent review on your most recent stay at the Sheraton Detroit Metro Airport Hotel. We're so glad that our team & hotel made such a positive impression on you! As for Megan, she is a “rock star” and was recently awarded Manager of the First Quarter, and comments like yours truly validate this... More

Ishpeming, Michigan
Contributor
13 reviews 13 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was traveling alone with my 2 small children and was put up in this hotel by the airline when our flight was delayed. Despite having an extremely short stay at the airport (6 hours from check-in to check-out due to flights), we had a great experience. Staff was friendly and accommodating, the hotel was extremely clean, I felt safe... More

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Gil R, General Manager at Sheraton Detroit Metro Airport, responded to this review

Hello UPtravler, Thank you for your recent contribution to Tripadvisor. We appreciate the great feedback that you have provided us and we're glad that you and your family had a positive experience at our hotel. I'm also pleased that our team and cleanliness of the hotel exceeded your expectations. Thank you for your comments and we hope to be your... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

About a week or two ago, I stayed in the nearby other Sheraton hotel and asked the concierge for the nearest cigar bar. Now, I just checked into my room just to find an envelope on my bed with a list of nearby places where I could enjoy a cigar. What a pleasant surprise - thanks a bunch for that.... More

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Gil R, General Manager at Sheraton Detroit Metro Airport, responded to this review

Hello Travelalotaround, Thank you for the excellent review on the Sheraton Detroit Metro Airport Hotel. We're so glad that our team exceeded your expectations during your stay with us. Our staff is very passionate about providing world class service to our guests and we're glad that we made such a positive connection with you. Thank you for your comments and... More

Valparaiso, Indiana
Top Contributor
56 reviews 56 reviews
19 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel by the airport has everything you could ask for. Don't worry about getting a poolside view room as they close the pool at 9:00 p.m. and the noise instantly dies off. The kids can have some fun and you can get your rest also. Customer service desk was very helpful. Nice lobby bar for a cocktail in the... More

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Gil R, Manager at Sheraton Detroit Metro Airport, responded to this review

Dear 1937olds, Thank you for the amazing review on Tripadvisor! I'm so glad that you had an excellent stay with us and that our team made such a positive impression on you. We truly appreciate the wonderful feedback and we hope to see you again when your travels bring you back to Michigan! Warmest Regards, Gil Reyes General Manager More

London, Ontario
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This former Crown Plaza hotel is a nice airport hotel. We stayed here before an early flight to Florida, and in my haste I forgot my cell phone in the room. I did not realize this until the next morning in Florida and promptly called the hotel and spoke to Tiffany. She advised me that she would have to pass... More

Was this review helpful? Yes 2
Gil R, General Manager at Sheraton Detroit Metro Airport, responded to this review

Dear cdinlondon, Thank you for your recent review on Tripadvisor. Your concerns are certainly understandable given the experience you described and will certainly like to connect with you with regards to this matter. I will say that the safety and security of our guests & associates are paramount and I look forward to discussing this matter with you in the... More

Ontario
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here one night before an early morning flight and took advantage of the parking deal and the voucher for dinner internet offer. Great hotel, super friendly staff, nice meal in the bar (it was Sunday so the restaurant was closed) and great inclusive parking and shuttle. Would definitely recommend

Was this review helpful? Yes
Gil R, General Manager at Sheraton Detroit Metro Airport, responded to this review

Dear OntarioBecky, Thank you for the excellent review on the Sheraton Detroit Metro Airport Hotel. We're so pleased that you had a wonderful experience with us and that our staff exceeded your expectations. We truly appreciate the wonderful comments and we look forward to serving you on your next trip to Michigan! Warmest Regards, Gil Reyes General Manager More

Kalamazoo, Michigan
Senior Contributor
49 reviews 49 reviews
47 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Sheraton Detroit Metro Airport was great - got a deal on priceline - check-in was amazing - nice staff - quite rooms - no noise of airport - room was clean - lots of space - tv was good - shower was nice and hot and the bed was fantastic... would definitely return or recommend this hotel

Was this review helpful? Yes
Gil R, General Manager at Sheraton Detroit Metro Airport, responded to this review

Dear hornet2222, Thank you for the amazing review on Tripadvisor! We're so pleased that you had an outstanding stay with us and we hope that we become your hotel of choice when your travels bring you back to the Detroit/Romulus area. Warmest Regards, Gil Reyes General Manager More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 4, 2014

This is a very nice and convenient hotel if you need to stay the night at the airport. The restaurant is pretty nice and the rooms are well equipped. It is really everything you would expect from a Sheraton.

Was this review helpful? Yes 1
Gil R, General Manager at Sheraton Detroit Metro Airport, responded to this review

Hello bringm, Thank you for your review on your most recent stay with us. We truly appreciate the positive feedback that you have provided and although you had a good experience with us, we certainly want to continue to improve our overall product and services. Once again, thank you for your comments and we hope to see you again in... More

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Additional Information about Sheraton Detroit Metro Airport

Also Known As:
Sheraton Detroit Metro Airport Hotel Romulus
Sheraton Detroit Metro Airport Hotel
Crowne Plaza Romulus
Crowne Plaza Hotel Romulus
Address: 8000 Merriman Rd, Romulus, MI 48174 (Formerly Crowne Plaza Detroit-Metro Arpt)
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Romulus
#9 Family Hotel in Romulus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Detroit Metro Airport 3.5*
Official Description (provided by the hotel):
The Sheraton Detroit Metro Airport offers complimentary airport shuttle service and free parking for 8 days while you're traveling. In addition, we have amble event space. ... more   less 
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