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Red Lion Inn & Suites-Detroit Metro Airport

2.0 of 5
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9095 Wickham Rd, Romulus, MI 48174 (Formerly Red Roof Inn)
Red Lion Inn & Suites-Detroit Metro Airport
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Ranked #23 of 26 Hotels in Romulus
A recent review
5 of 5 stars Reviewed December 26, 2014
Patricia W Taylor, Michigan, United States
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43 reviews from our community

Traveler rating
    7
    9
    7
    12
    8
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10
13
6
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

Nice rooms but Earle is not cut out for the hotel alot of attitude and he bad talks his fellow employees /guest every chance he gets Like he said several times he is here for the paycheck....that's all!

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Burlington, Vermont
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed overnight after Delta put me and my wife here. Came in with several people on the shuttle and was expecting yet another long wait in line. Front desk clerk was ready and on top of it - zipped us all thru quickly and off we went to our rooms. Bottom line - you get what you pay for. Full... More 

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WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

Thank you for your kind review. We are glad that you found our check-in process to your liking. We know that after a day of foiled travel plans the LAST thing you want to do is stand in another long line. I am terribly sorry about the lightbulb situation, and we are keeping a small supply available to the night... More 

Tionesta, Pennsylvania
1 review
1 of 5 stars Reviewed 4 weeks ago

My husband and I had to stay here after missing our connecting flight. We were sent here at about 1:00 AM and had to be back at the airport by 6:30 AM. The shuttle let us off and we got to our room. It smelled, but we figured we just needed some sleep and could deal with that. After putting... More 

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WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

We are sorry that your trip was interrupted and that your stay with us was less than satisfactory. We take all guest remarks to heart in our efforts to improve services and accommodations. Please accept our apologies. More 

Des Moines
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

After a missed connection, Delta airlines compensated us with a free room for the night. Free is about the right value for this hotel. I'm assuming Delta Airlines staff never stay here or perhaps they have a relative that owns it. So after being told it would take 3 to 4 hours to reclaim our luggage and the hotel is... More 

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WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

We are sorry that your trip was interrupted and that your stay with us was less than satisfactory. We take all guest remarks to heart in our efforts to improve services and accommodations. Please accept our apologies. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 15, 2015

The room was clean and neat. Nothing special but ok. I was not happy with the fact that they allowed unleashed dogs in the hotel and was very upset when a dog across the hall barked all night long and made it almost impossible to get any sleep. Even though I reported the noise to the front desk nothing seemed... More 

Was this review helpful? Yes 1
WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

Good Afternoon, I am so sorry that our canine guest was noisy and disturbed you on your last visit. We try to accommodate all of our guests - both furry and otherwise with equal hospitality. Unfortunately, sometimes things don't work the way we like them to. We do not allow dogs or any animals to be off leash on property,... More 

Taylor, Michigan, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

The hotel was newly remodeled it looks very nice and is very clean, I stayed once when it was red roof inn and I didn't have a nice stay, but I went in to the new hotel and they have done a remarkable job, the bed was very comfortable.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 1, 2014

So much to say just needed a place to stay one nite very late check in. We got our Room soon as you step on the 3rd floor stinks of smoke (NON SMOKING FACILITY) Our room smells out dated old crackers forks left in the floor stains on the bedding very fresh an evident. Ask can we move.Front desk was... More 

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Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 9, 2014

If you are looking for a decent but cheap place to stay near the Detroit airport, this is the place! Neat and clean room, friendly staff and walking distance to many hotels and restaurants for a meal in any budget. They serve 24 hour hot coffee and also provide some free snacks for breakfast. Loved my stay here specially because... More 

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Warren, MI
Top Contributor
123 reviews 123 reviews
62 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed April 8, 2014

Stayed here on the Park and Fly package. Room was clean and in good repair save a little wallpaper worn from a wall corner. Staff was friendly and the property met all expectations. At $70, I would've paid as much to park near the airport so the room was effectively free. The property does not own the shuttles, it contracts... More 

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1 review
1 of 5 stars Reviewed March 31, 2014

This place is NASTY!! Used condom in the hall, whole place smells like marijuana and the beds have springs poking through! No rollaway beds or toothbrushes at front desk. Breakfast consisted of muffins and rotten apples. Shuttle was prompt though.

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tonya m, General Manager at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

Dear Guest, Thank you for taking the time to review our property. I would like to apologize on behalf of the entire staff for not meeting your expectations during your stay with us. I have shared your comments with the team here and have instructed that immediate corrective action be taken. We all here at Redroof Romulus take pride in... More 

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