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Red Lion Inn & Suites-Detroit Metro Airport

9095 Wickham Rd, Romulus, MI 48174 (Formerly Red Roof Inn)
Hotel amenities
Red Lion Inn & Suites-Detroit Metro Airport
Best prices for: 1 room 1 guest
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Ranked #23 of 26 Hotels in Romulus
A recent review
5 of 5 stars reviewed 1 week ago
Markian Vancouver
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48 reviews from our community

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    7
    13
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vancouver
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I rate this hotel high, because i had clean, quiet, secure, comfortable room, at low rate. What more could anyone ask for. Hotel is located close to Detroit Metro airport, & is hard to find at first, but is minutes from I-94, about twenty minutes from downtown Detroit, & maybe ten minutes from Ann Arbor. Breakfast is simple & high... More 

Was this review helpful? Yes
WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

Dear Guest, Thank you so much for taking the time to share your experience here with other travelers! We appreciate your kind words very much. I am sorry that you had trouble with the WIFI connection.... Your notes are so thorough, and we loved your feedback. Yours is exactly the type of experience we strive to give our guests! Thanks... More 

Romulus, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My stay here was great. It was quite and relaxing. I like how they redid the hotel. The bed was comfortable and i like how they have red on the wall (red being my favorite color). Overall i enjoyed my stay.

Was this review helpful? Yes
WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

Dear Traveler, Thank you for your kind words and for taking the time to review our property. We're glad you like the renovations. (and we like red too!) Please come and stay with us again! Sincerely, Rebecca Connolly More 

1 review
5 of 5 stars Reviewed 2 weeks ago

this is the best hotel for the money you would be absolutely crazy to go someplace else after three experiences with area hotels I Luckily fell upon this one ( thank you price line) The staff was excellent, the room and bathroom were clean and smelled good. All and all I was very happy

Was this review helpful? Yes
WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

Dear Guest, We are so glad that your internet browsing brought you to our door! Customers like you are the very best advertisement for us and we hope you will come back soon and often! Thank you so much for taking the time to review us and share your experience with other travelers! Best wishes to you, Rebecca Connolly More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Was here for 5 days room got clean 2 out of 5 days and trash can was not emptied. Can here other doors open and close making a lot of noise. Towels and wash cloths are very rug and had makeup stained recommend changing laundry products.

Was this review helpful? Yes
WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

Dear Guest, I am so sorry about your experience with us, and want to apologize from the entire staff. We had a miscommunication regarding the servicing of stayover guest rooms. We have a few long term guests who are on an arrangement to service Monday and Thursday only. One of our new housekeepers thought that was the normal routine for... More 

1 review
4 of 5 stars Reviewed April 9, 2015

I'm here on work from Florida the staff here has been great. Rooms very clean rooms and the staff is very helpful their breakfast bar and coffee is fresh and hot I would recommend the Red Lion to any of my friends as they went out of their way to make me comfortable I give him 10 all across the... More 

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WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

Dear Guest, We thank you so much for your kind words. We really do work tirelessly to assure that our guests have a pleasant experience when they stay with us and it's gratifying to hear that you enjoyed your experience here! Please come again, anytime, and we'd be delighted to welcome your friends, family and business associates! Sincerely, Rebecca Connolly... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 26, 2015

Nice rooms but Earle is not cut out for the hotel alot of attitude and he bad talks his fellow employees /guest every chance he gets Like he said several times he is here for the paycheck....that's all!

Was this review helpful? Yes 1
WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

Dear Valued Guest, We appreciate your positive remark about our rooms. We are sorry that you were not happy with one member of our staff. Your remarks have been passed along to the General Manager for consideration. We sincerely hope you will stay with us again. Thank you for taking the time to review our hotel. Rebecca Connolly More 

Burlington, Vermont
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed March 10, 2015

Stayed overnight after Delta put me and my wife here. Came in with several people on the shuttle and was expecting yet another long wait in line. Front desk clerk was ready and on top of it - zipped us all thru quickly and off we went to our rooms. Bottom line - you get what you pay for. Full... More 

Was this review helpful? Yes
WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

Thank you for your kind review. We are glad that you found our check-in process to your liking. We know that after a day of foiled travel plans the LAST thing you want to do is stand in another long line. I am terribly sorry about the lightbulb situation, and we are keeping a small supply available to the night... More 

Tionesta, Pennsylvania
1 review
1 of 5 stars Reviewed March 2, 2015

My husband and I had to stay here after missing our connecting flight. We were sent here at about 1:00 AM and had to be back at the airport by 6:30 AM. The shuttle let us off and we got to our room. It smelled, but we figured we just needed some sleep and could deal with that. After putting... More 

Was this review helpful? Yes
WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

We are sorry that your trip was interrupted and that your stay with us was less than satisfactory. We take all guest remarks to heart in our efforts to improve services and accommodations. Please accept our apologies. More 

Des Moines
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 1, 2015 via mobile

After a missed connection, Delta airlines compensated us with a free room for the night. Free is about the right value for this hotel. I'm assuming Delta Airlines staff never stay here or perhaps they have a relative that owns it. So after being told it would take 3 to 4 hours to reclaim our luggage and the hotel is... More 

Was this review helpful? Yes
WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

We are sorry that your trip was interrupted and that your stay with us was less than satisfactory. We take all guest remarks to heart in our efforts to improve services and accommodations. Please accept our apologies. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 15, 2015

The room was clean and neat. Nothing special but ok. I was not happy with the fact that they allowed unleashed dogs in the hotel and was very upset when a dog across the hall barked all night long and made it almost impossible to get any sleep. Even though I reported the noise to the front desk nothing seemed... More 

Was this review helpful? Yes 1
WG48680, Director of Sales at Red Lion Inn & Suites-Detroit Metro Airport, responded to this review

Good Afternoon, I am so sorry that our canine guest was noisy and disturbed you on your last visit. We try to accommodate all of our guests - both furry and otherwise with equal hospitality. Unfortunately, sometimes things don't work the way we like them to. We do not allow dogs or any animals to be off leash on property,... More 

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