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Holiday Inn Express Romulus / Detroit Airport

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7680 Merriman Road, Romulus, MI 48174 (Formerly La Quinta Inn )
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Holiday Inn Express Romulus / Detroit Airport
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Holiday Inn Express Romulus / Detroit Airport
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74 reviews from our community

Traveler rating
    25
    29
    12
    2
    6
See reviews for
14
26
3
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First, let me say that I only stay at holiday inn for work travel and have never asked to change rooms. I travel at least 3 times a month and this review really has nothing to do with the staff or the rooms. Both were very nice, newer and updated but the hotel design, you can literally hear everything. I... More 

Was this review helpful? Yes
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Clm20032014, Thank you for your loyalty as an IHG Rewards Club Gold member and for consistently choosing to stay at IHG hotels. I am very sorry that your stay fell short of your expectations due to noise disturbances from other guest rooms. Thank you for bringing this matter to our attention prior to departing from the hotel. We always... More 

Saint Thomas, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hotel is very clean and up to date. We are a family of five and the room we had was wonderfully spacious! The breakfast was excellent and the staff friendly. We do have one complaint, though our room was lovely, clean, beds comfortable we were beside the Electrical Room and Sprinkler System. Every 10 minutes you would hear a... More 

Was this review helpful? Yes
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Wendy F, Thank you for your delightful feedback! We pride ourselves on keeping our hotel clean and up to date and appreciate your recognition. It seems as though you had a room near the elevator and I am very sorry that noise proved to be a downfall of your stay as a result of your room location. We do... More 

Monroe, Michigan
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 13, 2015

Stayed the night prior to flying to the Caribbean. Rooms are outstanding with more than adequate lighting (rare) and entire place was clean and well appointed. Park and fly parking is immediately behind the hotel and is a real plus!

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HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Mike P, Thank you for taking the time to complete a review regarding your experience at our hotel. We love to hear that the park & fly package proved to be a highlight of your stay and that you enjoyed the convenience of the secured parking at Qwik Park. We hope that you had a great time during your... More 

Livingston, New Jersey
Top Contributor
163 reviews 163 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 5, 2015

I was stuck in Detroit because United canceled my flight. They gave me a hotel to choose and I picked this hotel, because the other was too far away. The shuttle picked me up in about 5 minutes. He went right to the hotel. The driver was very friendly. I got to the hotel around 12:45 am. The front desk... More 

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HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Robert S, Thank you for your kind remarks regarding your experience. I am happy to hear that each aspect of your stay combined, created an overall excellent experience. We will look forward to having you as a guest again if you return to the area! More 

Toledo, Ohio
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 24, 2015

We have stayed at this hotel everytime we fly out of DTW. It is always clean and fresh looking. Large parking company is located just behind the property so it makes it very easy to park your vehical and catch a ride back to the hotel. You receive a coupon for 8 days of parking. Our only disappointment this past... More 

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Comber, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 29, 2015

We spent Jan 06/15 at this location and purchased the 8 days park package. As always the staff was polite and friendly, the room was spotless and the breakfast was more than adequate. Qwik-Park is right behind the hotel and so very convenient We use this hotel whenever we travel from Detroit.

Was this review helpful? Yes 1
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Bill P, Thank you for making our hotel your choice for the park stay & go package. It is out pleasure to provide you with good value and convenience! We greatly appreciate your loyalty in continuing to stay with us whenever you are in the are and will look forward to seeing you next time! More 

Missouri
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 15, 2015

This is a newer hotel I chose because I was arriving late and it was near the airport. Usually stay in Marriott Properties but they were too expensive. Frankly I wasn't sure what this would be like but I was pleasantly surprised. This appeared to be a newer hotel and was setup in an open and bright way. Checking in... More 

Was this review helpful? Yes 1
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Steve K, Thank you for making Holiday Inn Express your choice for accommodations this time! We love to hear that our property and value met your expectations. We do have an entrance on each side of the building that we allow parking which includes two rear entrances. We do apologize that you encountered difficulty locating one as we understand... More 

Lansing, Michigan
Top Contributor
372 reviews 372 reviews
115 hotel reviews
228 helpful votes 228 helpful votes
4 of 5 stars Reviewed January 14, 2015

This hotel used to be LaQuinta and is now a Holiday Inn Express. They've redone the lobby and the rooms. Everything is very clean, my only comment would be the sheets smell like bleach. (I think this was also an issue with LaQuinta). Anyways, great hotel to stay at and close to a lot of restaurants.

Was this review helpful? Yes 1
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Hola4876, Thank you kindly for providing feedback on your experience at our hotel. We are delighted to hear that you have continued to stay with us through our renovations, we appreciate your loyalty! It is a pleasure to share our updates with you and we are thrilled that you enjoyed them .Thank you for bringing your concern regarding the... More 

Illinois
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 10, 2015

One stay on business trip. Very friendly staff, easy parking and updated rooms. Comfortable room, solid WIFI and work area to catch up on business. Aircraft noise is not bothersome. Adjoining room doors a frustrating attribute, neighbor was very loud and smoking through the night - I hope that the staff was able to have him assist in the cleanup.... More 

Was this review helpful? Yes 1
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello IllinoisILtraveler, Thank you kindly for choosing our hotel to accommodate you during your business trip and for taking the time to complete a review. Please accept our apology for the disturbances you encountered due to the neighboring room. We are a 100% non smoking facility and do our best to enforce this policy. We are always more than happy... More 

Carefree, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

Brand new rooms with all modern electronic connections. Very friendly staff. We left too early for breakfast so cannot comment on that but we will definately stay there again. Seems like the whole hotel has been upgraded and looks brand new. Apparently I need 200 characters and what more can I say. Excellent. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes 1
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Newmanmd, Thank you for being a guest of ours and for your wonderful feedback! We are just thrilled that you enjoyed our renovations and found our hotel to look "brand new." We greatly appreciate that compliment as we strive to keep our hotel looking fresh and up to date everyday! We hope to have another opportunity to accommodate you... More 

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