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Holiday Inn Express Romulus / Detroit Airport

2.5 of 5 7680 Merriman Road, Romulus, MI 48174 (Formerly La Quinta Inn )
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Holiday Inn Express Romulus / Detroit Airport
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Holiday Inn Express Romulus / Detroit Airport
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64 reviews from our community

Traveler rating
    20
    25
    12
    2
    5
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11
24
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Naples, Florida
Top Contributor
89 reviews 89 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The lobby area has been updated, as well as the breakfast area. The rooms were small but also updated. They were also very clean. Housekeeping did a great job every day making sure rooms were cleaned well and early. My only issue was the beds, mattresses were extremely hard. They looked new but very thin. Rooms had fridge, and microwave.

Was this review helpful? Yes
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Ocean68, Thank you so much for providing feedback regarding your experience at our hotel. We are delighted that you enjoyed our renovations! Thank you for kindly commending our housekeeping staff, cleanliness is a top priority! We are very sorry that you found the mattress to be firmer than expected. We understand that each individuals mattress preference may vary and... More 

Estero
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms have recently been remodeled and freshened up. Everything was cleaned and replaced daily. The staff was curtious and attentive. The daily breakfast bar was average, but never empty. There was not a pool, but the exercise room and business center were both addiquite.

Was this review helpful? Yes 1
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Todd V, Thank you for your kind review and comments on our renovations. We strive to keep our facility clean and brand new and It is great to hear of a job well done. We enjoyed having you and your team as guests and wish you the best of luck on future games! Please visit again next time you... More 

Sarnia, Ontario, Canada
Top Contributor
235 reviews 235 reviews
36 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed November 6, 2014

We stayed here for the first time after redeeming some of our air miles to buy the room, and supposedly 8 nights of parking. When we checked in, they said they do not honour the 8 nights of parking because it was not booked through a park and fly site. When I showed them the printout of my reservation including... More 

Was this review helpful? Yes 1
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Leemike, Thank you for being a guest of ours and for providing feedback on your experience at our hotel. We do apologize for any inconvenience you encountered upon checking in. When using air miles as well as IHG Rewards Club points to redeem a stay, the only thing covered is the hotel stay itself; Unfortunately, special packages such as... More 

Kincardine, Canada
Top Contributor
86 reviews 86 reviews
18 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed October 24, 2014

We stayed at this hotel the night before and the night after our trip to Las Vegas. Check in and out was easy, the staff was very friendly and the breakfast started at 5:30 a.m., which was perfect as we had an early flight. There was something to eat for every taste and it was all fresh. Our first room... More 

Was this review helpful? Yes 1
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Janeway62, Thank you for choosing to stay at our hotel on both ends of your trip! We are happy to hear that you enjoyed the breakfast options and that both rooms accommodated you well. We do apologize for the television issues you experienced and appreciate your understanding in the matter. Please visit again soon! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 8, 2014

I travel often & I stay at many different hotels & hotel chains. Typically I have had no issues with Holiday Inn. I booked this room using 20,000 of my IHG points & according to the online booking I was under the impression I would receive free parking for the week while me & my family were in Orlando. When... More 

Was this review helpful? Yes 1
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Phil J, Thank you for choosing to stay with us and for providing feedback on your stay. We apologize for any confusion and inconveniences you experienced regarding your reservation. When redeeming your IHG Reward Club points for free night stays, they unfortunately are not able to be used on packages at our hotels. Rewards Club points may be redeemed... More 

Lansing, Michigan
Top Contributor
155 reviews 155 reviews
6 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed September 30, 2014

Four of us stayed here, two couples in 2 rooms. One room was by the elevator and loud, the other further down the same hall. Room was clean and worked well. Shower water pressure was good, but head could be up higher.

Was this review helpful? Yes 1
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Dayzdx8, It is wonderful to hear that you enjoyed your stay with us! We do apologize that the elevator proved to be a disturbance and are more than happy to place our guests away from elevators upon request for the future. Thank you for taking the time to complete your review and we hope to see you again soon! More 

Kincardine, Canada
Top Contributor
82 reviews 82 reviews
47 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed September 29, 2014 via mobile

We we're here one night before a flight. Staff we're very helpful and pleasant. Room/hotel was clean. Beds we're comfortable. Shuttle was quick to pick up. Good location. No complaints. Would stay again.

Was this review helpful? Yes 1
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Evanescencetabby, Thank you for giving us the opportunity to provide you with a good stay! It is wonderful to hear that you enjoyed every aspect of your stay with us and we will look forward to having you as a returning guest! More 

1 review
3 of 5 stars Reviewed September 29, 2014 via mobile

We arrived midnight Saturday. (Sunday morning.) The gentleman at the desk was more then rude upon checking in when I enquired as to why our request for two queen beds in each of our two room suite was not actioned. Perhaps we arrived too late? He snapped a general comment questioning perhaps I didn't know what I had reserved and... More 

Was this review helpful? Yes
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Angelkim1964, Thank you for taking the time to provide feedback on your stay. We are sincerely sorry and disappointed to hear about your encounters at check in. I do apologize that we did not have the suite type you had requested upon arrival, our largest suite is a two bedroom suite with one king and two queen beds and... More 

Akron, Ohio, United States
Top Contributor
54 reviews 54 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 15, 2014

We stay often at HI Express and this one is average. The rooms were updated but the lobby and hallways were run down looking. We arrived late night and has only 6 hours before needing to get up so it was frustrating that our key card didn't work when we got to the room. The room itself was clean and... More 

Was this review helpful? Yes
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Dear Melissa A., We truly apologize that you encountered so many issues during your short stay with us, we aim to please and are not satisfied knowing that our guests are leaving disappointed with their choice of hotel in the area. Currently as you experienced we are having guest room key issues, we understand what an inconvenience this is causing... More 

Kalamazoo, Michigan, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 14, 2014

Had to stay here due to missing a flight. Shuttle from the airport was late/non-existent so we had to take a cab. Staff was very nice, hotel was a little dated and could have been cleaner. Breakfast was not as good as I have experienced at other HIE hotels. For our situation it was fine. Would not be a first... More 

Was this review helpful? Yes
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Dear RLSGSU, Our shuttle service runs 24 hours from the airport and back, we do use a red colored shuttle which is operated by Qwik Park; this can be confusing because some guests that are not aware may be looking for a Holiday Inn Express shuttle. We do apologize for any confusion this may have caused you. Our breakfast contains... More 

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Additional Information about Holiday Inn Express Romulus / Detroit Airport

Address: 7680 Merriman Road, Romulus, MI 48174 (Formerly La Quinta Inn )
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Romulus / Detroit Airport 2.5*
Number of rooms: 110
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Also Known As:
La Quinta Inn Detroit Airport Romulus Hotel Romulus
La Quinta Romulus
Romulus La Quinta

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