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All 26 Romulus hotels

Wyndham Garden Romulus Detroit Metro Airport

3.0 of 5 Hotel   |   9191 Wickham Road, Romulus, MI 48174-1904 (Formerly Best Western)
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Ranked #22 of 26 Hotels in Romulus
A recent review
3 of 5 stars reviewed 4 weeks ago
Pamela S Brighton, Michigan
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268 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Wyndham Garden Romulus Detroit Metro Airport
See the most recent reviews
Austin, Texas
1 review
2 of 5 stars Reviewed 4 weeks ago

I stayed at this Wyndham for 1 night prior to flying out of Detroit and needed a Shuttle Pick-up from the Airport (hotel is just about 5 min. away). The Shuttle was advertised and promised to run every 30 min. I had to wait 1 HOUR, and it took 3 calls from different people who had to wait with me... More

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Brighton, Michigan
Top Contributor
109 reviews 109 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed one night at this hotel in September 2014 due do our Delta Airlines plane being delayed from an afternoon to the next morning. When we checked into this hotel, there was a long line of guests as our airplane had over 300 people on it. We were given a room in the back of the... More

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White House, Tennessee
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Shortly after checking in for a three night stay at this hotel, we discovered a problem with our room. We called the front desk and they immediately sent someone to check into our complaint. He decided it wouldn't be an easy fix and had the front desk move us to another room - one, incidentally, which was larger than our... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed October 21, 2014

In 1976 I attended the National Meeting of my fraternity, in some backwater Carolina town with a Marine base. We stayed in some God awful no tell motel, which obviously specialized in hourly rates so grunts could get some tail. At the time, it was the worst motel I've ever stayed in. The Wyndham Garden Romulus has snatched that title.... More

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colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 20, 2014

hotel was very dark and no one around. The hotel is very old. Room seemed clean but very dark. The pool area was very dark. Breakfast is the typical same old thing. Not really good. Nothing special for one night. Not up to Wyndham standard.

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WG48680, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear valued guest, Thank you for taking the time to review our property. I am pleased to hear that you found our rooms to be clean and efficient. We have a strong housekeeping team and it shows throughout our property. Being conscious of our early departing guests we close the atrium and pool area at 10pm to ensure a peaceful... More

Reno, Nevada
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 14, 2014

Fascinating building. Is it a Holiday Inn Holidome from the 70's? Now it's a work in progress under a new brand. Interesting structure with rooms facing a BIG indoor space. Indoor gardens, pool, restaurant all under one giant roof. Room and hallways need updating but I expect Wyndham is attending to that.

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WG48680, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear Valued Guest, Thank you for reviewing our property. We were, in our former years, a Holiday holidome and we equally enjoy the vast atrium space that came with that particular design. It is certainly a unique feature that allows us to enchance our live forest and flowing water fountains. In a few short weeks our renovations will be complete... More

Senior Contributor
34 reviews 34 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 10, 2014

We booked our room when it was a Best Western. We were not told that they had changed to a Wyndham and so we had trouble locating it in the first place. Our room was old and dated. We could smell cigarette smoke through our bathroom. It was not the cleanest hotel room either. It was not what we were... More

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WG48680, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear valued guest, Thank you for taking the time to review our property. It benefits us when our guests alert us to something that is not quite right. There was a team that sent out mass emails and mailings earlier this year when we converted to the Wyndham brand; I do apologize if you had been mistakenly over looked. I... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 4, 2014

We chose this hotel after looking at photos and reviews on Expedia. (We will be using tripadvisor from now on.) We also respected the brand. So we were disappointed by the staff and the facility. Apparently this was converted from a Best Western just a few months ago. The structure has potential with the large atrium area but the rooms... More

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bw23138, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear valued guest, I wish to thank you for taking the time to review our property. I was pleased to read that you saw our potential and can appreciate our vision. The next time you stay with us here at the Wyndham Garden- Detroit Metro Airport, you will be able to enjoy all of the completed amenities that we are... More

johalfnote
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 1, 2014 via mobile

The price was right-- free-- after being bumped from a flight, but it wasn't even worth that. The hotel and rooms are run down. The toilet was making noises, the facets in the bath wouldn't shut off, the decor was depressing, but I thought, "It's only one night and at least I can watch HBO." Well that didn't even work.... More

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bw23138, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear valued guest, I appreciate you taking the time to review our property. We benefit most when our guests alert us to something that is not quite right such as our staff providing poor or incorrect information. Our property's channel lineup consists of over 50 of the most popular channels, including HBO and HBO2. There are times when our system... More

NW Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 1, 2014

Over all it was an OK . I understand that they are re-branding from a Best Western to Wyndham Garden. PROS: price with park & fly, good breakfast, nice quiet room(facing atrium) mini fridge in room. CONS: need to get rid of tile in bathroom, some mold at caulk joints, towels were small and stiff. We had no hair dryer... More

Was this review helpful? Yes
bw23138, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear valued guest, Thank you for taking the time to review our property! I am pleased to hear that our Park and Fly program along with our hotel amenities suited your traveling needs. As you stated, we are in the process of re-branding. This process will include updating the guest suites such as the bathrooms and personal items such as... More

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Additional Information about Wyndham Garden Romulus Detroit Metro Airport

Address: 9191 Wickham Road, Romulus, MI 48174-1904 (Formerly Best Western)
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Romulus Detroit Metro Airport 3*
Number of rooms: 232
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