We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Gateway International Hotel

All 26 Romulus hotels »
All 26 Romulus hotels

BEST WESTERN Gateway International Hotel

3.0 of 5
9191 Wickham Road, Romulus, MI 48174-1904
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn a Free Night!
BEST WESTERN Gateway International Hotel
27 traveler photos
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Travelocity CheapTickets.com Priceline.com
and 10 more sites!
29%
Ranked #21 of 26 hotels in Romulus
2.5 of 5 stars 145 Reviews
Write a Review

145 reviews from our community

    Trip type
Traveler rating
    10
    28
    38
    32
    37
Date Rating
There are newer reviews for BEST WESTERN Gateway International Hotel
See the most recent reviews
Escanaba, Michigan, Usa
1 review
“I was cancelled”
1 of 5 stars Reviewed April 16, 2013

I am hoping this email gets in the right hands. I made my reservation on the 13th when my flight was cancelled in Detroit. I was waiting for the shuttle to take me to the hotel at about 11:30pm. The shuttle never came. I called the hotel and they told me that I should never have been able to be... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary D, Guest Relations Manager at BEST WESTERN Gateway International Hotel, responded to this review
May 6, 2013

Thank you for taking the time to provide us with your feedback. As I am not able to search our records with limited information, please contact me directly at the property and I will be more than happy to investigate any charges. We apologize sincerely for the inconvience and look forward to resolving this issue. More

Manitowoc, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Definately NOT home away from home!”
1 of 5 stars Reviewed April 9, 2013

After a cancelled flight I was put up at this hotel by the airline. I stayed for about 4 hours, but it was 4 hours too long! This was once I arrived on the Sheraton shuttle as the Best Western shuttle never showed up at the airport! This hotel is dated and dirty. When I first arrived, I thought it... More

Was this review helpful? Yes 1
Mary D, Guest Relations Manager at BEST WESTERN Gateway International Hotel, responded to this review
May 6, 2013

Thank you for taking the time to provide us with your feedback regarding your recent stay with us. We do apologize sincerely that your stay with us was not satisfactory. Be assured that we take all feedback, good or bad, and implement ways to fix or improve our property. Please also accept our apologies in regards to the shuttle service,... More

Travelers are raving about these Romulus hotels

Detroit Metro Airport Marriott
Detroit Metro Airport Marriott
4 of 5 stars
Show Prices ABS:HotelCheckRates-d94554?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Embassy Suites Detroit Metro Airport
Embassy Suites Detroit Metro Airport
4 of 5 stars
Show Prices ABS:HotelCheckRates-d121140?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Sheraton Detroit Metro Airport
Sheraton Detroit Metro Airport
4 of 5 stars
Show Prices ABS:HotelCheckRates-d90005?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
SpringHill Suites Detroit Metro Airport Romulus
SpringHill Suites Detroit Metro Airport Romulus
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1235399?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Saint Louis, Michigan, Usa
1 review
“Nice place, could be cleaner”
3 of 5 stars Reviewed April 8, 2013

The hotel was actually really nice. Good location, reasonable rates, plenty of room to relax, family friendly, etc... but, I had 2 rooms and one of them had an odor of vomit that just wouldn't go away. Staff tried to take care of it. The smell was less but you could still smell it. I am sure that it was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary D, Guest Relations Manager at BEST WESTERN Gateway International Hotel, responded to this review
May 7, 2013

Thank you for taking the time to review our hotel. Our records do indicate that your room issue was reported and resolved with our housekeeping team. Please accept our apologizes for your experience. We look forward to serving you again in the future. More

Windsor, Canada
1 review
“Not a good experience”
1 of 5 stars Reviewed April 7, 2013

We stayed at this hotel for the park and fly in Februaty. I had read on Tripadavisor that when you get back to the hotel they will go get the vehicle and bring it up to the door for you. Not the case... We got back from vacation in Jamaica around 4:p.m, I went up to the desk to find... More

Was this review helpful? Yes
Mary D, Guest Relations Manager at BEST WESTERN Gateway International Hotel, responded to this review
May 7, 2013

Thank you for taking the time to provide us with your feedback. On behalf of the Best Western Team, I sincerely apologize for the experience that you had with us. We have reviewed your concerns and have taken corrective measures with staff and have reviewed our parking procedures to ensure that this does not happen again. We hope that we... More

Gaylord, Michigan, Usa
1 review
“pool”
5 of 5 stars Reviewed April 4, 2013

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary D, Guest Relations Manager at BEST WESTERN Gateway International Hotel, responded to this review
May 7, 2013

More

London, Ontario, Canada
1 review
“Another great stay”
4 of 5 stars Reviewed April 3, 2013

Always stay at the Gateway BW when in the area. Staff is very friendly and accomodating, once the General Manager even provide his reserved parking spot for our motorcycle. Great breakfast. Thanx again

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary D, Guest Relations Manager at BEST WESTERN Gateway International Hotel, responded to this review
May 7, 2013

Thank you for your review. We appreciate all feedback from our guests. We look forward to your continuted business. More

Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Tired property stuck in the 70's”
1 of 5 stars Reviewed March 27, 2013

I stayed at this motel one night because of a canceled flight and this was the hotel the airline provided as accomodations. The motel is stuck in the 70's, and has not seen much, if any, remodeling since then. The pool area and walkway to the room was dark, the furnishings in the room reminded me of motels from my... More

Was this review helpful? Yes
Mary D, Guest Relations Manager at BEST WESTERN Gateway International Hotel, responded to this review
May 7, 2013

Thank you for taking the time to provide us with your feedback. I am sorry that your unexpected stay with us was not satisfactory. We have alot of exciting changes taking place throughout the entire property. We hope that if you are ever in our area again on a planned visit that you will allow us the opportunity to change... More

Montgomery, Alabama, Usa
1 review
“DTW”
4 of 5 stars Reviewed March 26, 2013

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary D, Director of Sales at BEST WESTERN Gateway International Hotel, responded to this review
May 7, 2013

More

Brampton, Canada
1 review
“Would not recommend staying here...”
2 of 5 stars Reviewed March 20, 2013

My family and I (4 adults, 2 children) stayed here because we had to catch an early flight the next morning. We chose this location because it had a pool and my nieces love swimming. The hotel does not meet the Best Western standards that I am accustomed to. The elevators are old and in need of being replaced. We... More

Was this review helpful? Yes
Mary D, Guest Relations Manager at BEST WESTERN Gateway International Hotel, responded to this review
May 7, 2013

Thank you for taking the time to review our property. On behalf of our entire team, I deeply apologize for the experience that you had. The next time you are in the area, please call me directly at the property for reservations and I will personally set your room for you. We are in the process of some new changes... More

Waterloo, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“NO VALET PARKING”
2 of 5 stars Reviewed March 18, 2013

This hotel promised a special lot with valet parking. They do not have valet parking, but use the Park 'n' Fly lot that all other hotels use. That is not a great option in the middle of winter with small children. When we arrived, we were told that their "box" was broken and that we would be using the Park... More

Was this review helpful? Yes
Mary D, Guest Relations Manager at BEST WESTERN Gateway International Hotel, responded to this review
May 7, 2013

Thank you for your review. On behalf of our team, I sincerely apologize for any miscommunication or confusion with our parking packages. Since your stay, we have reviewed our procedures and have implemented new guidelines for our staff. We hope that you will give us another opportunity to serve you again in the future. More

 
 
BEST WESTERN Gateway International Hotel
BEST WESTERN Gateway International Hotel
2.5 of 5 stars 145 reviews
Check-in Check-in Check-out Check-out
 
 
Americas Best Value Inn
Great value on a similar hotel
Americas Best Value Inn  
Romulus, MI
4 of 5 stars 88 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Romulus
Trendy
SpringHill Suites Detroit Metro Airport Romulus
SpringHill Suites Detroit Metro ... 4.5 of 5 stars 153 reviews
Family-friendly
Courtyard by Marriott Detroit Metro Airport Romulus
Courtyard by Marriott Detroit Me... 4.0 of 5 stars 84 reviews
Romantic
BEST WESTERN Laurel Park Suites
BEST WESTERN Laurel Park Suites 3.0 of 5 stars 57 reviews
Family-friendly
Ann Arbor Regent Hotel & Suites
Ann Arbor Regent Hotel & Suites 4.5 of 5 stars 160 reviews
Show Prices ABS:HotelCheckRates-d1235399?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d94576?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d90095?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d95063?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Romulus hotels
Hampton Inn and Suites Detroit/Airport-Romulus
Hampton Inn and Suites Detroit/A... 4.5 of 5 stars 180 reviews
Fairfield Inn & Suites Detroit Metro Airport Romulus
Fairfield Inn & Suites Detroit M... 4.5 of 5 stars 189 reviews
Americas Best Value Inn
Americas Best Value Inn 4.0 of 5 stars 88 reviews
Holiday Inn Detroit Metro Airport
Holiday Inn Detroit Metro Airpor... 4.5 of 5 stars 72 reviews
Show Prices ABS:HotelCheckRates-d1724244?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d657714?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d94563?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1783935?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 26 hotels in Romulus, ranked by popularity

Been to BEST WESTERN Gateway International Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Gateway International Hotel

Address: 9191 Wickham Road, Romulus, MI 48174-1904
Phone Number:
Region: United States > Michigan > Romulus
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 26 hotels in Romulus
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Cheap Tickets, Priceline, Booking.com, Expedia, Venere, Best Western, Olotels, Agoda, Stentorian NV, HotelsClick, Tingo and Hotels.com so you can book your BEST WESTERN Gateway International Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN Gateway International Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Related hotels...

Browse nearby

Hotels (26) | Restaurants (36) | Things to Do (2)
BEST WESTERN Gateway International Hotel
9191 Wickham Road
Romulus, MI 48174-1904
Get Directions
What's Nearby:
Click map pins for more information.
Sponsor:
Call now to book: 1-800-45-HOTEL from hotels.com

Explore Romulus

Free Guide to Romulus
Get your guide to the top local hotels, restaurants and things to do

Hotels around Romulus

Explore the world
Hotels
Travel Destinations
BEST WESTERN Gateway International Hotel
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices