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All 25 Romulus hotels

Wyndham Garden Romulus Detroit Metro Airport

3.0 of 5 Hotel   |   9191 Wickham Road, Romulus, MI 48174-1904 (Formerly Best Western)
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Ranked #21 of 25 Hotels in Romulus
A recent review
4 of 5 stars reviewed 1 week ago
kimbo313 Raleigh, North Carolina
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245 reviews from our community

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    61
    55
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Raleigh, North Carolina
2 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

stayed here for a weekend, rooms were great although wished they had mini refrigerators. ..all amenities such as pools were working. ..front desk staff were friendly and the cafe was nice and affordable

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bw23138, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear valued guest, Thank you taking the time to review our hotel. We believe that you deserve a friendly, courteous and polite staff and I am pleased to hear that you found my staff to be just that. We do our best to accommodate our guests, please let the front desk know on your next visit if you need a... More

Bronx, New York
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here on a short trip to visit the University of Michigan. The hotel was clean and the rooms were spacious. I really enjoyed the indoor pool which was in a large open setting. the continental breakfast was better and had more options than most comprable places that I have stayed in the past. I would definitely recommmend this... More

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bw23138, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear valued guest, We feel as though you deserve to receive great value for your money which is why we pride ourselves on our expansive breakfast buffet. I am pleased to hear that we suited your travel needs and look forward to your return! More

Kitchener, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Spent a night before an early flight. The hotel has a strange configuration with floor to ceiling windows facing the hallways and common areas, which means you need to keep the curtains closed if you want any privacy. Our family of four all had difficulty sleeping on the stiff beds, in fairness however, some of that may have been due... More

Was this review helpful? Yes 1
Lenexa, Kansas
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel seems to cater mostly to those who get sent there by Delta airlines when they have to accommodate an overnight stay. Close to the airport, and the shuttle staff is very genial. We arrived late, after missing our connecting flight. There did not appear to be anywhere close to eat, so we ordered a pizza and ate in... More

Was this review helpful? Yes 1
Lavonia, Georgia
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is a shame to the Wyndham brand. I would never stay here again. Clearly an older property with filthy common areas and staff that is apathetic and had no interest whatsoever in customer service. The breakfast area was dirty, with common sense mistakes like letting the butter melt on top of the toaster. The fridge to hold yogurt... More

Was this review helpful? Yes 1
bw23138, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear valued guest, I would like to thank you for taking the time to write a review for our property. You have alerted us to an area that needed attention, such as poor butter placement. I have notified our breakfast attendant of your concerns and will follow up with any appropriate changes. I apologise for not providing you with the... More

Detroit, Michigan
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

this is an old best western. at present they are replacing all the carpeting, however there was a huge stain already on the carpet in our room and spots that looked unvaccuumed. the bathrooms look as if they have been remodeled lately, but there are still signs of mold in shower area. rooms have very old unmatching furniture. did not... More

Was this review helpful? Yes 1
bw23138, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear valued guest, I apprecaite you taking the time to review our property. We are currently doing a great deal of updates to our hotel, these changes have been exciting and refreshing. We have just begun changes to the guest rooms, to include new carpeting, furniture, bedding and mattresses. So soon that stain and dated decor will be a thing... More

Senior Contributor
44 reviews 44 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I was put up here by delta due to a delayed flight with no connections. There is a lot of work yet to be done on this property. The room I had it appeared they updated the bedroom but did not touch the bathroom, etc which was a real disappointment. The hotel inside is also dark, and additional lighting needs... More

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bw23138, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear valued guest, Thank you for reviewing our property! We have great pride in our property and are beginning to bring those visions to life. You'll be happy to know that there are plans for the guest rooms to be completely revamped, to include the bathrooms. I have sent your suggestion of additional lighting to our design team. We appreciate... More

Seattle
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

Sent here by Delta Airlines after being stranded by them in Detroit. Would not pay to stay here. Indoor central courtyard ok. Whole hotel and rooms generally run down and beat up. Furniture old and very used. High humidity and stuffy smell, likely, from the indoor water features and pool. No functioning equipment in the workout room.

Was this review helpful? Yes 2
bw23138, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear valued guest, Traveling can be so stressful, let alone being stranded by an airline. We do our very best to accommodate all of our guests, especially those from Detroit Metro Airport. I am pleased to hear that you enjoyed our atrium. We had heavy rain and hot temperatures during your visit, which had caused the humidity and I agree... More

Alta, Utah
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

Public areas of hotel are very nice. Spacious indoor pool area and breakfast area. Desk staff were great. They have some great suggestions for take out pizza and ribs and other places to eat. We got bumped from our flight and arrived last minute along with two other van loads of people. They had our room keys ready and it... More

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bw23138, Front Office Manager at Wyndham Garden Romulus Detroit Metro Airport, responded to this review

Dear valued guest, Thank you for your kind review! I am always excited when guests voice their appreciation of our hotel and staff. I have shared your comments with my crew so that they can see that their efforts and genuine kindness have had an impact. We appreciate your patronage and look forward to your return! More

West Chester, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 5, 2014

We were put in this hotel when our Frontier Airlines flight was cancelled and they had no reciprocal agreements with other airlines, or other flights to our destination for two days. The location is very convenient to the Detroit airport, but if I had a choice, I would choose another place to stay. This one needs renovating and is rather... More

Was this review helpful? Yes 1
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Additional Information about Wyndham Garden Romulus Detroit Metro Airport

Address: 9191 Wickham Road, Romulus, MI 48174-1904 (Formerly Best Western)
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Romulus Detroit Metro Airport 3*
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