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All 25 Romulus hotels

Hilton Garden Inn Detroit Metro Airport

3.0 of 5 Hotel   |   31800 Smith Road, Romulus, MI 48174
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71%
Ranked #9 of 25 hotels in Romulus
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed December 20, 2012
Gayle Y Colorado Springs, Colorado
  • Reviews (246)
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246 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Detroit Metro Airport
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Colorado Springs, Colorado
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 20, 2012

It isn't often that I'm remembered at a hotel. So, it was such a pleasant surprise when the night manager, Rob, greeted me just before check-in and thanked me for returning. Now, many of you are saying that he saw my reservation before saying "welcome back," but he said this as I approached the counter and he wasn't even near... More

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Leamington, Canada
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 18, 2012

We stayed at this hotel on the Sat. night before our flight and the Fri. night after our trip. Great place. We have stayed other years at other places near the airport and this was by far our best hotel yet. And the rates are not outrageous. Did the park and fly the first night and it wasn't much more... More

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Peoria, Illinois
Top Contributor
89 reviews 89 reviews
39 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 2, 2012

Iusually enjoy my stay at these hotels. I requested an extra blanket before my arrival. It was acknowledged and hand delivered to my room. I appreciate the service. I was disappointed they did not offer a discount for the $9.95 breakfast. Hence, I did not eat breakfast there :( The lobby was clean and decorated nice but the rooms were... More

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joefelice, General Manager at Hilton Garden Inn Detroit Metro Airport, responded to this review

We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the shower as well as the bed and have reported your concerns to our maintenance team. We will be sure to address the issues with the room amenities and hope you will consider giving us... More

Lansdale, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 18, 2012

This hotel was very typical of HGI properties and certainly above average in most ways. The only potential issue that I might see for some travelers was that for part for the night the planes were landing over the airport and were somewhat loud. This didn't bother my sleep, but a sensitive sleeper might not like it.

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Marquette, Michigan
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 9, 2012

The hotel was nice and clean. Furniture good, carpets good, bathroom ok, beds ok. The staff was very very friendly. We were here as a large group and the only complaint of many of us was the miscommunication between sales & the front desk/management or between the front desk & management. As I said the workers were friendly and did... More

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joefelice, General Manager at Hilton Garden Inn Detroit Metro Airport, responded to this review

I am so pleased to hear you had a great stay and enjoyed our friendly staff! I apologize for any miscommunication you experienced with our team and we will note this for future interactions with our guests. Thank you for your feedback and we hope to see you again soon! More

Placentia, California
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 19, 2012

The staff and accommodations are always a treat at this hotel...it is hidden by the new Hampton but is worth looking for. I always stay here when visiting Detroit, even for the Detroit Auto Show where I need to drive into town and back each day.

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Raleigh, North Carolina
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 14, 2012

My family stayed in July for a wedding and with several people flying in we decided to stay near the airport. The entire hotel staff was incredibly helpful, from the GM working with us on scheduling, the the restaurant staff making recommendations and remembering us (loved that they recognized our party and visited with us later in our stay), to... More

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Braunton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 2, 2012

Really nice Hotel with helpful front desk staff. I stay here when I travel in and out of Detroit its a good layover hotel as the location is handy to travel to and fro within Detroit . Also the rooms of the hotel are nicely cleaned and presentable and the sounds from the near Airport are really small for the... More

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ohio
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 23, 2012

We stayed here the weekend of the NASCAR race...only one hour from the track. Front desk staff very friendly and helpful. Didn't get to check out the restaurant or bar or pool due to being here for such a short time. The lobby was very nice-they had just finished remodeling it. The elevators worked fine. Room was clean and had... More

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Mississauga, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2012

Exceptional value. Easy off and on I-94. Breakfast was highlight. Two servers were very friendly. Biscuits at breakfast were fluffy on the inside. Mmmm. Small amount of aircraft noise due to proximity to Metro Airport depending on runways in use.

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Additional Information about Hilton Garden Inn Detroit Metro Airport

Address: 31800 Smith Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Detroit Metro Airport 3*
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Also Known As:
Hilton Garden Inn Detroit Metro Airport Hotel Romulus
Hilton Garden Inn Romulus
Romulus Hilton Garden Inn
Detroit Metro Airport Hilton Garden Inn
Hilton Detroit
Hilton Romulus

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Family Hotel in Romulus #7 Romantic Hotel in Romulus #8 Business Hotel in Romulus
Hotel Class
Number of rooms
165

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