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Hilton Garden Inn Detroit Metro Airport

3.0 of 5 31800 Smith Road, Romulus, MI 48174
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Certificate of Excellence 2014
Hilton Garden Inn Detroit Metro Airport
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Hilton Garden Inn Detroit Metro Airport
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298 reviews from our community

Traveler rating
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    54
    24
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Streator
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2013

Everyone was very nice , the room was clean, nothing fancy but had microwave and frig which some higher rate hotels have not had. Didn't use the spa or go down for breakfast but they did have a station set up for hot beverages which we used in the morning and going to outside sitting area to smoke. We would... More 

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Tampa, Florida
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 13, 2013

We stayed for 1 night before heading home after vacation. The shuttle to the airport was great. They also picked us at the car rental drop off. The only complaint is having to pay for coffee for the room. Friendly staff, clean rooms,.

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Ballston NY
2 reviews
5 of 5 stars Reviewed October 7, 2013

Home away from Home - Business traveler from the US many experiences good and bad. Very professional and welcoming staff. You always know your stay will be a good experience. Always a welcome stay at Hilton Garden. First choice when away from my family. Thank you Hilton!

Review collected in partnership with Hilton Garden Inn

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windsor, Canada
1 review
3 of 5 stars Reviewed September 30, 2013

Everything was great about this hotel except the size of the beds. This stay was arranged via a booking agency for ball team. When booking, I booked a room w 2 qn beds. Got a room w 2 dbl beds. Not good for 4 ppl

Review collected in partnership with Hilton Garden Inn

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Brighton, MI
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 26, 2013

This is the 3rd time we have purchased a park & fly package from this location. They have always provided a great room, clean and quiet for a good nights sleep before you travel., and reasonably priced. Small eating facility within the hotel offers great choices for a good meal without leaving the hotel. Good seating area and bar for... More 

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Richmond, Virginia
Top Contributor
300 reviews 300 reviews
47 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 26, 2013

Nothing fancy, but near the Detroit Airport. Lobby clean, room clean. Close proximity to Detroit Airport made this property attractive. Nice breakfast bar in the morning; wish I had more time to enjoy it before dashing off for an early morning flight. I would stay here again.

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Poland, Ohio
2 reviews
5 of 5 stars Reviewed September 23, 2013

Excellent customer service prior to arrival and upon arrival. Close to Detroit airport and great parking available near hotel. Shuttle available to airport as well. Made my departure and return of my vacation much easier.

Review collected in partnership with Hilton Garden Inn

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Bowling Green
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2013

house keepers and entire staff went out of there way to ensure we were comfterble and had what ever we needed as we were in town because of the death of my father i would like to thank the staff as they were very profesinal and extremly curtios

Review collected in partnership with Hilton Garden Inn

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Rochester, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 18, 2013

First off the staff is GREAT! The rest is the bad: Slow Internet, massive plane noise, fridge buzzed all night, drippy tub, smelled OLD, and my food was not the greatest although I will say others said what they ordered was good. Would I go back, probably not unless they do some renovations.

Review collected in partnership with Hilton Garden Inn

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Joe F, General Manager at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you so much for your TripAdvisor review. Although I was glad to that you found our staff to be great, I was disappointed that in some other areas you were not satisfied. I sincerely do apologize for the frustrations you went through and do take these issues you mentioned in your review seriously. We strive to provide exceptional service... More 

London, Canada
1 review
3 of 5 stars Reviewed September 12, 2013

The hotel staff were very friendly, however, the pool amenities were lacking. The Hot tub was only luke warm. The Bar staff were exceptional and very accommodating. This was the start of a family vacation to Las Vegas and generally we were pleased with the Hilton Hotel. It is located close to the Detroit Airport and has linked parking arrangements... More 

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Detroit Metro Airport

Address: 31800 Smith Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Detroit Metro Airport 3*
Number of rooms: 165
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Also Known As:
Hilton Garden Inn Detroit Metro Airport Hotel Romulus
Hilton Garden Inn Romulus
Romulus Hilton Garden Inn
Detroit Metro Airport Hilton Garden Inn
Hilton Detroit
Hilton Romulus
Hotel Style:
#7 Family Hotel in Romulus
#7 Business Hotel in Romulus
#8 Romantic Hotel in Romulus

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