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All 25 Romulus hotels

Hilton Garden Inn Detroit Metro Airport

3.0 of 5 Hotel   |   31800 Smith Road, Romulus, MI 48174
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72%
Ranked #9 of 25 Hotels in Romulus
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Elisabeth M Chicago, IL, United States
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272 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Detroit Metro Airport
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Chicago, IL, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful staff! Always smiling and so friendly! From Front Desk to the restaurant to housekeeping and even engineering! They are all incredibly helpful and happy! I will certainly stay here again. Everyone made us feel so welcome.

Review collected in partnership with Hilton Garden Inn

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Santa Barbara, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Very nice. Clean. Good restaurant (no others nearby). Nice staff. Van to airport. They even picked me up at Avis. Nice lobby. Room was clean, Toilet would not shut off so I notified the desk. Do not know what else to write the get to the minimum of 200 characters.

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Ocean Isle Beach, North Carolina
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My son and I stayed there two nights recently for a Michigan football game. This hotel is very friendly and very accommodating in every way (especially their shuttle service!). The food was good, not great, with the exception of the omelets which were excellent. The room was spacious, clean, quiet (amazing with all the aircraft landing overhead). We enjoyed our... More

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Lafayette, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This was a quick stay to catch a flight early next morning. Despite the fact the hotel was in the flight path I found the room extremely quiet. It is a fairly new hotel. Extremely comfortable with a very good restaurant. Super friendly staff. Will stay here again next time I'm in the area.

Review collected in partnership with Hilton Garden Inn

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Auburn Hills, Michigan
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 25, 2014

Used the park and fly out of Detroit. We were told the accommodation INCLUDED parking which upon arrival found out that was not true. We had to pay an additional 8$ per day which for a 14 day trip added up. Additionally, the hot tup was closed, the restaurant was closed and the room was not very clean. The room... More

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Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We hope... More

1 review
4 of 5 stars Reviewed August 19, 2014

We went here for my daughter's 13th birthday, we got several rooms. The Bed and Breakfast deal made breakfast for 10 much more affordable. They were a little disappointed in the size of the pool at first. It was about half the size you normally see in a hotel. The patio was a great place for pizza and cake... In... More

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Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the siz of our indoor swimming pool. We are happy to hear that your daughter's party turned out well. Please wish her a happy birthday from our entire staff! Warm... More

Wiarton, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 19, 2014

Flying out of the Detroit Airport (DTW) ? Then give the Hilton Garden Inn Detroit Metro Airport a try, The staff are friendly and helpful , the rooms are clean with a fridge and microwave, however the rooms are starting to show a bit of wear and tear but it shouldn't affect your enjoyment or sleep. The best part is... More

Review collected in partnership with Hilton Garden Inn

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Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you so much for taking the time to share your experiences online. It make me proud to know that you found the staff friendly and helpful. We look forward to seeing you again soon! Warm Regards, Lora Levendoski Director of Sales More

Metropolis, Illinois
Top Contributor
65 reviews 65 reviews
47 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 3, 2014

We stay here frequently, either for a stop on our way to other parts of Michigan or on our way to the airport. It is surprisingly quiet for s hotel in the airport landing pattern. Always clean, friendly staff. It is not the Ritz but for a quick overnight stay it is our go to.

Was this review helpful? Yes 1
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for your feedback regarding your stay at our hotel. We are very happy that you chose our hotel for your recent stay. If there is anything we can do for you let us know. Warm Regards, Lora Levendoski Director of Sales More

ny.ny
1 review
4 of 5 stars Reviewed August 3, 2014

The front desk staff especially kathy is very helpful and polite rooms were clean. I ate at the restaurant three times my servers name was April each three nights she was polite and could answer all my questions. All in all a great stay. I will be back.

Was this review helpful? Yes
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

I'm glad you enjoyed your recent stay with us! We do our best to try and accommodate every guests. I will share your positive comments with April so that she knows her professionalism hasn't gone unnoticed. Our greatest compliment is your promise of coming back to stay with us again. Warm Regards, Lora Levendoski More

Charlotte, United States
1 review
4 of 5 stars Reviewed July 30, 2014

This hotel is very busy, between the sound of the planes sounding like they are landing on top of you, and the many children that run up and down the halls. It is a beautiful hotel, the rooms are small but nice. Hopefully their elevators are working when you get put on the 6th floor.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Detroit Metro Airport

Address: 31800 Smith Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Detroit Metro Airport 3*
Number of rooms: 165
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Also Known As:
Hilton Garden Inn Detroit Metro Airport Hotel Romulus
Hilton Garden Inn Romulus
Romulus Hilton Garden Inn
Detroit Metro Airport Hilton Garden Inn
Hilton Detroit
Hilton Romulus

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