We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Detroit Metro Airport

3.0 of 5 31800 Smith Road, Romulus, MI 48174
Hotel deals
Hotel website
Special Offer
Save up to 25%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Hilton Garden Inn Detroit Metro Airport
Professional photos View all
Browse nearby
Hilton Garden Inn Detroit Metro Airport
Write a Review

292 reviews from our community

Traveler rating
    98
    108
    54
    23
    9
See reviews for
51
38
51
138
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (292)
  • Mar-May only
    (68)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (56)
All months
There are newer reviews for Hilton Garden Inn Detroit Metro Airport
See the most recent reviews
Freeland, WA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 27, 2014

HGI at DTW has always been the best in terms of customer service, friendliness, and genuine care and concern for the business traveler. Having stayed at this property on many occasions during the last six years I have always felt that this was the best Hilton Garden Inn of all during my business travel throughout the US.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Wendy, Thank you for sharing your recent experience online. We are delighted to have guests like you stay with us time and time again. We appreciate you recommending our Hilton Garden Inn Detroit Metro Airport best of all during your business travel! We hope to have the pleasure to welcome you back to our hotel for pleasure instead of business.... More 

Florida
Top Contributor
290 reviews 290 reviews
78 hotel reviews
189 helpful votes 189 helpful votes
4 of 5 stars Reviewed October 24, 2014 via mobile

We have stayed here more than once when we have arrived too late to get to the grand kids before bedtime. During the week it can be a bit too costly to suit our budget but weekends are usually more reasonably priced. The rooms are spacious and the microwave and fridge are great. This trip we did have a problem... More 

Was this review helpful? Yes
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for sharing your review of our Hilton Garden Inn Detroit Metro Airport. I apologize for bottom sheet not staying on the bed. I have taken this concern to the Director of Housekeeping so that this doesn't happen to anyone else in the future. We are disappointed when our guests are anything less than extremely satisfied with their stay.... More 

Portsmouth, Virginia
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 23, 2014

I stayed here for weekend of EMU homecoming. I had a king bed room which was spacious. The bed was comfortable and the microwave and mini fridge were a plus. Restaurant offered a breakfast buffet with cooked to order selections.

Was this review helpful? Yes
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for sharing your review of our Hilton Garden Inn Detroit Metro Airport. We are very happy that you found the bed comfortable and enjoyed the added benefit of having a mini fridge and microwave in the room. We look forward to seeing you on your return trips to the Detroit area! Warm Regards, Lora Levendoski Director of Sales More 

Greater Lansing
Top Contributor
70 reviews 70 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 21, 2014 via mobile

Stayed at the end of a 5 hour drive. The front desk staff was friendly, efficient with quickly checking in despite a crowd. The room was large, very clean and comfortable. I ate dinner off site at Leonardo's (another don't miss local spot). Whirlpool tub in the pool area was also well maintained and relaxing. Good stay, I would stay... More 

Was this review helpful? Yes
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

It means a lot that you took the time to let us know that you enjoyed your stay with us. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We are thrilled that you enjoyed the large, very clean and comfortable room. We truly appreciate you sharing your thoughts with... More 

Dcusa
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
162 helpful votes 162 helpful votes
3 of 5 stars Reviewed October 21, 2014

My wife and I stayed here for a weekend. the hotel was FULL of young hockey players. They had run of the whole hotel. Remember I said they were young and having fun. HOWEVER, the staff managed to deal with all their antics....and remained smiling for the rest of us older guest.. the front desk staff was unbelieveable Laura R.... More 

Was this review helpful? Yes
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for sharing your recent experience with the Trip Adviser Community. We are very pleased to hear our staff managed the young hockey players also staying in the hotel and that Laura at the front desk provided you with unbelievable service. Please let me know if I can be of assistance and we hope to welcome you as our... More 

Miami, Florida
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 10, 2014

I had dinner at the restaurant two days in a row and the food and service were fantastic. On my first visit, the restaurant was very busy and it was nice to see how the Director of F&B and Servers and Cooks made sure that everyone was taken care of. A true display of teamwork! On my next visit, Kevin... More 

Was this review helpful? Yes 1
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for sharing your review of our Hilton Garden Inn Detroit Metro Airport. You are very kind to single out Kevin for his service. We used your comments to recognize him for his commitment to our guests. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We... More 

Kalamazoo, MI
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 8, 2014

Clean and efficient hotel had a couple small issues but management took care of them. Overall I would recommend the hotel. It is a little noisy being so close to the airport, but if you are heading out very close to the airport.

Was this review helpful? Yes
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for taking the time to post your review. Although we’re pleased to hear management took care of the issues you experienced, we are truly sorry to hear that you had to endure them in the first place. Again, we appreciate the feedback, as well as the opportunity to be of service to you. Kind regards, Lora Levendoski Director... More 

Detroit, United States
1 review
5 of 5 stars Reviewed October 8, 2014

Decent airport hotels are hard to find. This was clean and very nice, for the same price (~$100/night) as other hotels I have stayed in in the area which are very much sub par in every respect. Not sure how often this price will be offered (the door lists $200/night), but if maintained, I will definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback. If there is anything we can do for you let us know. Sincerely, Lora Levendoski Director of Sales & Catering More 

United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 6, 2014

The Staff Team in this location is amazing! I am treated like royalty each and every time I stay there. I have the freedom to choose where I stay and I choose this property over all others. As a dedicated Hilton customer and weekly business traveler, I have many properties around the country to compare. Although this is not a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Newnan, United States
1 review
4 of 5 stars Reviewed October 2, 2014

We stay at this hotel whenever we are in the area on business. It is conveniently located to the airport and they have a shuttle every 15 mins which is great for large groups with different flight times.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for taking the time to post your review. We are glad to hear that you find the hotel conveniently located and the shuttle service is a great asset. Thank you again for your review and please feel free to contact me directly if I can be of assistance. Warm Regards, Lora Levendoski Director of Sales More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Garden Inn Detroit Metro Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Detroit Metro Airport

Address: 31800 Smith Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Detroit Metro Airport 3*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Cheap Tickets, Hotels.com, Hilton Hotels, TripOnline SA, Booking.com and Tingo so you can book your Hilton Garden Inn Detroit Metro Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Detroit Metro Airport Hotel Romulus
Hilton Garden Inn Romulus
Romulus Hilton Garden Inn
Detroit Metro Airport Hilton Garden Inn
Hilton Detroit
Hilton Romulus
Hotel Style:
#7 Family Hotel in Romulus
#7 Business Hotel in Romulus
#8 Romantic Hotel in Romulus

89 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (3)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (86)
Viewed
Hotel & grounds (28)
Viewed
Business center/function rooms (6)
Viewed
Dining (16)
Viewed
Pool/beach area (7)
Viewed
Room/suite (18)
Viewed
Bathroom (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay