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Hilton Garden Inn Detroit Metro Airport

Certificate of Excellence
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31800 Smith Road, Romulus, MI 48174
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Hilton Garden Inn Detroit Metro Airport
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Hilton Garden Inn Detroit Metro Airport
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337 Reviews from our TripAdvisor Community

Traveler rating
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    124
    55
    25
    10
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62
45
52
161
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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JunScooby
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I had reserved a room through Hotels.com for 3 nights. In the meantime we realized that we would not be able to check in until night 2. I accepted that since the reservation was prepaid I couldn't get refunded for the cost of the unused first night so I wasn't asking for that. I did call the front desk 2... More 

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Alexandria Bay, New York
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Never disappointed when staying at the Hilton Group. 3 of us were traveling in on business from different direction. We showed up at the same time. we were checked in within a few minuntes. Staff was great, provided us with a few different places to eat also offered to provide us a ride. Rooms were clean and nice.

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Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you so much for taking the time to share your experiences online. It means a lot to me and the staff that you took the time to let us know that you enjoyed your stay with us. We look forward to seeing you again soon! Sincerely, Lora Levendoski Regional Director of Sales & Catering Hilton Hotels at Detroit Metro... More 

Davenport, Iowa
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I can't say enough about the friendly and helpful staff. The hotel mini bar and restaurant had a terrific and attentive staff and great food. Rooms were clean. Workout room was small but served its purpose. Very easy to get to from the airport and close to the main roads for easy travel. Flight path directly over the hotel but... More 

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Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Checked in around 8:00 as we were flying out of Detroit at 6:05AM. Staff gas friendly and helpful when asking the best local place to eat and parking for the duration of our honeymoon. Relaxed in the jacuzzi before calling it a night. Room was clean and relatively quiet considering the proximity to the airport.

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ARLINGTON, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was very nice, the rooms were very comfortable. Hotel staff was very courteous and friendly. Only issue was the planes are pretty loud at night but that was expected so close to the airport. I will definitely stay here again

Review collected in partnership with Hilton Garden Inn

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Stone Mountain, Georgia
Top Contributor
60 reviews 60 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at this property 2 to 3 times per year and never have been disappointed. The front desk staff are always welcoming and aim to please. Housekeeping is immaculate in the rooms and public areas. The rooms are very large and comfortable with the added convenience of a nice sized refrigerator and microwave. The restaurant is open for breakfast... More 

Review collected in partnership with Hilton Garden Inn

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maco, Georgia
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is very close to the Detroit airport. the shuttle to and from the airport is dependable and runs on time, and is also available for pick up at the rental car locations. The staff is friendly and rooms will meet expectation. The restaurant is average.

Review collected in partnership with Hilton Garden Inn

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Traverse City
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We like this hotel brand, but had never stayed here previously. We chose it because it was close to Detroit Metro Airport, and had room rate that included fenced and gated parking for our entire trip, so we knew our car would be safe. The lobby was busy, even at 11 pm, but the room was very quiet and comfortable.... More 

Review collected in partnership with Hilton Garden Inn

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Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Your positive comments are very much appreciated and thank you for taking the time to make them. We look forward to having you stay with us again! Sincerely, Lora Levendoski Regional Director of Sales & Catering Hilton Hotels at Detroit Metro Airport lora.levendoski@hilton.com 734-423-2710 More 

Uniontown, Ohio
Top Contributor
95 reviews 95 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed here on an almost weekly basis for the last year- the hotel is very close to my customer- the staff knows me and recognizes me when I am there- the breakfast is awesome and from time to time I have taken advantage of room service for dinner- I will continue to stay at this establishment

Review collected in partnership with Hilton Garden Inn

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Romeo, Michigan
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 27, 2015

I give this hotel an excellent rating not because of room amenities, spas, etc., but because of the people. They are friendly and courteous. It is a well run hotel. My wife and I stay here on a regular basis before flying out early next morning. Comfortable and clean. Their American Grill restaurant is very good, both for dinner and... More 

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Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

It means a lot that you took the time to let us know that you enjoyed your stay with us. Thank you for taking the time to share your experience online and we hope that you will stay with us again next time you're in the Detroit area. Warm Regards, Lora Levendoski Regional Director of Sales & Catering Hilton Hotels... More 

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