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Holiday Inn Detroit Metro Airport

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8400 Merriman Rd, Romulus, MI 48174
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Holiday Inn Detroit Metro Airport
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Holiday Inn Detroit Metro Airport
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147 reviews from our community

Traveler rating
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    59
    10
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    1
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27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shelby Township, Michigan
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this property a total of 4 times, all before a very early morning flight. We always book a king room. The rooms are always clean, large and very comfortable. All of the associates at this hotel are always very friendly and helpful. Having a restaurant on site is also very convenient. Also, for being so close... More 

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HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hello Kelly H, Thank you for taking the time to leave us this kind review. We appreciate our guests feedback very much. We're happy to hear that every time you stay with us, your provide with comfortable clean room. Our housekeeping staff is amazing and work very hard to provide our guests with the best environment. We look forward to... More 

Detroit, Michigan
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there after a long trip from the other side of the state on our way back home. Room is very modern and spacious, updated and clean. Location is perfect directly off of the freeway and across from the airport - though not too much airplane noise is audible. Staff was courteous and polite.

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HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hello Cody W. Thank you for taking the time to let us know how you enjoyed our property. We are happy to hear that you enjoyed your time here. We hope we get the chance to provide with you the same service, if not better. Thank you again for letting us know how you enjoyed your stay. We look forward... More 

Burnsville, Minnesota
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had to spend one night here due to business. Being near a major hotel I was skeptical of having a quiet room. I did request the "quiet" side and was given a room on the parking lot side. I did hear some plane noise but it was not a factor in getting rest. I was very pleased with how quiet... More 

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HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Thank you for taking the time to write this lovely review of our property. We appreciate our guests feedback. Our front desk staff tries their best to provide top botch service to our guests. We're happy to hear that you were able to get a good nest rest before your early flight. I do apologize that you were unable to... More 

Woodstock, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 27, 2015

Stayed here as we had an early flight. Rooms with 2 beds are Queens which is nice when you are traveling with your kids. Hotel is very clean and fresh. Staff was really pleasant upon check-in and even remembered our names when we came back after dinner. Rooms were nice and clean. Beds were very comfortable too. Buses to airport... More 

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HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hello bronjr001, Thank you for taking the time to provide us your feedback on your most recent stay with us. We're very happy that you enjoyed your stay at our property. Our goal is to have each and everyone of our guests feel welcomed and comfortable at our property. Our shuttle service is very convenient since were so close to... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2015

The staff were nice and helpful. The room was clean, comfortable and quiet. There is a pool that the kids loved. There are plenty of restaurant options within easy walking distance. We used the park and fly option. The long-term parking lot is right across the street and the shuttle was right there for us. The night at the Holiday... More 

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HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hi Andrew C We love hearing feedback from our guests, thank you for taking the time to let us know how your recent stay was with us. We value our guests opinion so we can address any areas that need improvement. We're very happy to hear that you enjoyed our Park n Fly option. It's a great package for people... More 

Arlington, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 20, 2015

This is a wonderful hotel with outstanding shuttle service to and from the airport. I try to stay at this particular hotel anytime I come to the Detroit Metro area. Great for business travelers and anyone vacationing that has to fly thru Detroit Metro Airport. Great restaurant and lounge as well. If your flight is delayed or cancelled...be sure to... More 

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Michigan
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 8, 2015

What makes one place to stay better than another? THE STAFF and THE SERVICE. Of course, HIE properties are generally very nice and this was no exception. To let you know what a great job IHG did on this property...reviewers said: new construction, looks to be new, and so forth. This, in fact, is quite an old property. It was... More 

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HIDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hello there, Thank you so much for taking the time to provide us your feedback on your most recent stay with us. We value our guests opinions so we know what were doing right and what might need improvement. Were very pleased to hear that you enjoyed your stay before an early morning flight. However, we are a fairly new... More 

Windsor, Canada
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed December 18, 2014

The hotel is situated very near to the airport. they do have free shuttle bus to the airport.The building looks relatively new and the lobby, while nothing extravagant, the heating system set up on a motion sensor, my room was cold I had to contact the service, lighting not the greatest Comfortable rooms. Not the biggest rooms, but spacious enough... More 

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IHGCare, Guest Relations Manager at Holiday Inn Detroit Metro Airport, responded to this review

Dear tony n, Thank you for providing us with your feedback. Guest comments are taken very seriously and we always strive to provide comfortable and friendly accommodations. I apologize for any inconvenience the thermostat may have caused you during your stay. I have taken note of your comments and this will certainly be looked into as we continue to improve... More 

Mulberry, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 6, 2014

Almost NEW hotel...STAFF great!...APPEARANCE everywhere ws GREAT.......GREAT restaurant ........The major problem was that the heating was set up on a motion sensor....My room was 65 when I entered the two mights I stayed there and it took 3045 minutes to warm up. The lights were set up so that you needed to put a room key in a slot in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Detroit Metro Airport, responded to this review

Dear Ernest L, Thank you for your recent stay with us and for reviewing our property. I am happy to hear that you enjoyed the restaurant services and that you found our staff commendable. On the other hand, I am disappointed that your stay was negatively affected by the air conditioning system. Please accept our sincerest apologies for any inconvenience... More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

My friend and I stayed here on two separate nights during our two transits at Detroit Metro Airport. Finding the shuttle bus to the hotel was easy enough and as we both have never been to the Detroit area before and being female travelers, there was a sense of insecurity and not knowing what to expect, even though the hotel... More 

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