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Holiday Inn Detroit Metro Airport

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8400 Merriman Rd, Romulus, MI 48174
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1 room 1 guest
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Holiday Inn Detroit Metro Airport
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155 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel several times when flying out of DTW. The rooms are very quiet and clean. The walk-in shower has lots of room and the bed is super comfy. Great price with the park and fly, and the parking is just across the street! Will definitely be returning.

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Fishers
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 13, 2015

Checked in with Dallas. Very nice...I got to my room and it was very clean. My only complaint is that I could not get my internet to work. The code given to me in my key packet did not work. I called down and informed him of it, but there was no resolution. I just didn't use it since I... More 

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HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Thank you for taking the time to write this wonderful review of our property! We're very happy to hear that you enjoyed Dallas while checking in. He Is a new employee and has been shocking us everyday with his outstanding customer service. We are in the middle of upgrading our internet to a better service provider, to ensure great internet... More 

detroit,michigan
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 30, 2015

Stayed one night before our flight the next day. Staff was very friendly and helpful. Parked our car across the street and shuttle took us back to the hotel. Then picked us up in the morning to be taken to airport. Restaurant was decent but service was lacking. I think our server was overwhelmed with the number of tables she... More 

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HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hello Spooky2, Thank you for taking the time to write this wonderful review for the Holiday Inn. Our staff tries our best to provide the best service to each and everyone of our guests. Providing the best service around Metro Detroit is our daily goal. We're very happy to hear that you enjoyed your stay here at the Holiday Inn... More 

Newark, New Jersey
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 27, 2015

I normally don't care for Holiday Inn properties, but this Holiday Inn is fantastic! This property is either brand new or recently renovated. The rooms are spacious, clean, well maintained, and the front desk staff (Especially the afternoon manager Valerie) are simply fantastic! The hotel is conveniently located to Detroit Metro. Looking forward to my next stay here! :)

Was this review helpful? Yes 1
HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Flyguy111111, We enjoy hearing from our guests on a daily basis. Thank you for taking the time to let us know how much you enjoyed our property here at the Holiday Inn-Detroit Metro. Our goal is for each and everyone of our guests to leave our property feeling more than satisfied. Thank you again for giving us your feedback, we... More 

Chapel Hill, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2015

Nice hotel. Clean rooms. Quick check-in and out. Quieter than expected near airport. Willing to answer questions about connected shuttle service. Would definitely recommend for anyone with early flight from DTW.

Was this review helpful? Yes 1
HotelStaffDTW, Front Office Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hello Mocha0705; Thank you for taking a few minutes to write this wonderful review of our property. We appreciate hearing from our guests on a daily basis. Guest satisfactions is one of our major goals here at the Holiday Inn Detroit Metro. We're very pleased to hear that you were able to enjoy a clean & quiet room before your... More 

Michigan
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 30, 2015

This is the perfect place to stay if you have a flight leaving from Detroit Metro Airport. This hotel is very clean and the staff if wonderful. The beds are comfortable the rooms are good size and well worth the price. If you drive to this hotel you can keep your car there while your gone. The shuttle picks you... More 

Was this review helpful? Yes 2
HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Thank you for taking the time to write this lovely review of our property. We enjoy hearing from our guests on a daily basis. This allows us to address any areas that may need improvement. We're happy to hear that you were able to enjoy your stay at Holiday Inn Detroit Metro. Guests satisfaction is our top priority, we love... More 

Shelby Township, Michigan
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 16, 2015

We have stayed at this property a total of 4 times, all before a very early morning flight. We always book a king room. The rooms are always clean, large and very comfortable. All of the associates at this hotel are always very friendly and helpful. Having a restaurant on site is also very convenient. Also, for being so close... More 

Was this review helpful? Yes 1
HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hello Kelly H, Thank you for taking the time to leave us this kind review. We appreciate our guests feedback very much. We're happy to hear that every time you stay with us, your provide with comfortable clean room. Our housekeeping staff is amazing and work very hard to provide our guests with the best environment. We look forward to... More 

Detroit, Michigan
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 11, 2015

Stayed there after a long trip from the other side of the state on our way back home. Room is very modern and spacious, updated and clean. Location is perfect directly off of the freeway and across from the airport - though not too much airplane noise is audible. Staff was courteous and polite.

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HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hello Cody W. Thank you for taking the time to let us know how you enjoyed our property. We are happy to hear that you enjoyed your time here. We hope we get the chance to provide with you the same service, if not better. Thank you again for letting us know how you enjoyed your stay. We look forward... More 

Burnsville, Minnesota
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 6, 2015

Had to spend one night here due to business. Being near a major hotel I was skeptical of having a quiet room. I did request the "quiet" side and was given a room on the parking lot side. I did hear some plane noise but it was not a factor in getting rest. I was very pleased with how quiet... More 

Was this review helpful? Yes
HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Thank you for taking the time to write this lovely review of our property. We appreciate our guests feedback. Our front desk staff tries their best to provide top botch service to our guests. We're happy to hear that you were able to get a good nest rest before your early flight. I do apologize that you were unable to... More 

Woodstock, Canada
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 27, 2015

Stayed here as we had an early flight. Rooms with 2 beds are Queens which is nice when you are traveling with your kids. Hotel is very clean and fresh. Staff was really pleasant upon check-in and even remembered our names when we came back after dinner. Rooms were nice and clean. Beds were very comfortable too. Buses to airport... More 

Was this review helpful? Yes 1
HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hello bronjr001, Thank you for taking the time to provide us your feedback on your most recent stay with us. We're very happy that you enjoyed your stay at our property. Our goal is to have each and everyone of our guests feel welcomed and comfortable at our property. Our shuttle service is very convenient since were so close to... More 

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