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Holiday Inn Detroit Metro Airport

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8400 Merriman Rd, Romulus, MI 48174
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Holiday Inn Detroit Metro Airport
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Holiday Inn Detroit Metro Airport
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143 reviews from our community

Traveler rating
    70
    57
    10
    5
    1
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27
23
8
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woodstock, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here as we had an early flight. Rooms with 2 beds are Queens which is nice when you are traveling with your kids. Hotel is very clean and fresh. Staff was really pleasant upon check-in and even remembered our names when we came back after dinner. Rooms were nice and clean. Beds were very comfortable too. Buses to airport... More 

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HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hello bronjr001, Thank you for taking the time to provide us your feedback on your most recent stay with us. We're very happy that you enjoyed your stay at our property. Our goal is to have each and everyone of our guests feel welcomed and comfortable at our property. Our shuttle service is very convenient since were so close to... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff were nice and helpful. The room was clean, comfortable and quiet. There is a pool that the kids loved. There are plenty of restaurant options within easy walking distance. We used the park and fly option. The long-term parking lot is right across the street and the shuttle was right there for us. The night at the Holiday... More 

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HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hi Andrew C We love hearing feedback from our guests, thank you for taking the time to let us know how your recent stay was with us. We value our guests opinion so we can address any areas that need improvement. We're very happy to hear that you enjoyed our Park n Fly option. It's a great package for people... More 

Arlington, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

This is a wonderful hotel with outstanding shuttle service to and from the airport. I try to stay at this particular hotel anytime I come to the Detroit Metro area. Great for business travelers and anyone vacationing that has to fly thru Detroit Metro Airport. Great restaurant and lounge as well. If your flight is delayed or cancelled...be sure to... More 

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Michigan
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 8, 2015

What makes one place to stay better than another? THE STAFF and THE SERVICE. Of course, HIE properties are generally very nice and this was no exception. To let you know what a great job IHG did on this property...reviewers said: new construction, looks to be new, and so forth. This, in fact, is quite an old property. It was... More 

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HIDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hello there, Thank you so much for taking the time to provide us your feedback on your most recent stay with us. We value our guests opinions so we know what were doing right and what might need improvement. Were very pleased to hear that you enjoyed your stay before an early morning flight. However, we are a fairly new... More 

Windsor, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 18, 2014

The hotel is situated very near to the airport. they do have free shuttle bus to the airport.The building looks relatively new and the lobby, while nothing extravagant, the heating system set up on a motion sensor, my room was cold I had to contact the service, lighting not the greatest Comfortable rooms. Not the biggest rooms, but spacious enough... More 

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IHGCare, Guest Relations Manager at Holiday Inn Detroit Metro Airport, responded to this review

Dear tony n, Thank you for providing us with your feedback. Guest comments are taken very seriously and we always strive to provide comfortable and friendly accommodations. I apologize for any inconvenience the thermostat may have caused you during your stay. I have taken note of your comments and this will certainly be looked into as we continue to improve... More 

Mulberry, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 6, 2014

Almost NEW hotel...STAFF great!...APPEARANCE everywhere ws GREAT.......GREAT restaurant ........The major problem was that the heating was set up on a motion sensor....My room was 65 when I entered the two mights I stayed there and it took 3045 minutes to warm up. The lights were set up so that you needed to put a room key in a slot in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Detroit Metro Airport, responded to this review

Dear Ernest L, Thank you for your recent stay with us and for reviewing our property. I am happy to hear that you enjoyed the restaurant services and that you found our staff commendable. On the other hand, I am disappointed that your stay was negatively affected by the air conditioning system. Please accept our sincerest apologies for any inconvenience... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

My friend and I stayed here on two separate nights during our two transits at Detroit Metro Airport. Finding the shuttle bus to the hotel was easy enough and as we both have never been to the Detroit area before and being female travelers, there was a sense of insecurity and not knowing what to expect, even though the hotel... More 

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RCGenk
Top Contributor
141 reviews 141 reviews
107 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed October 30, 2014

I ended up staying here for 1 night, after a very late arrival at DTW. The price was reasonable (not the cheapest hotel around) but you get value for your money. Pros: free shuttle to and from the airport (every 30 minutes). Comfortable rooms. Not the biggest rooms, but spacious enough for a simple night's stay. Bathrooms have all required... More 

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Anchorage, Alaska
Top Contributor
53 reviews 53 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 25, 2014

Two friends and I gathered for a few days to visit our alma mater in East Lansing chose this hotel on the basis of reviews seen on trip advisor.com and we were very pleased with the spacious rooms, comfortable beds and friendly staff. We were all tired from hours of travel--from Alaska, Texas and the Upper Peninsula of Michigan-- and... More 

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ft worth
Contributor
17 reviews 17 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 2, 2014

Good solid airport hotel. Clean, has a restaurant, the shuttle bus operated very well. Can't complain about a thing. Not much to do around the area but it is an airport hotel, you are here to catch a flight.

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HotelStaffDTW, Front Office Manager at Holiday Inn Detroit Metro Airport, responded to this review

Good Afternoon, Thank you for giving us your feedback on your recent stay with us. We love hearing that are guests enjoy are property and were providing excellent service to each and every one of our guests. Also were very pleased to hear that our shuttle service couldn't have went any smoother for you. I will be passing on this... More 

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