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Holiday Inn Detroit Metro Airport

3.0 of 5 8400 Merriman Rd, Romulus, MI 48174
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Certificate of Excellence 2014
Holiday Inn Detroit Metro Airport
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Holiday Inn Detroit Metro Airport
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138 reviews from our community

Traveler rating
    67
    57
    9
    4
    1
See reviews for
25
22
8
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windsor, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel is situated very near to the airport. they do have free shuttle bus to the airport.The building looks relatively new and the lobby, while nothing extravagant, the heating system set up on a motion sensor, my room was cold I had to contact the service, lighting not the greatest Comfortable rooms. Not the biggest rooms, but spacious enough... More 

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Mulberry, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Almost NEW hotel...STAFF great!...APPEARANCE everywhere ws GREAT.......GREAT restaurant ........The major problem was that the heating was set up on a motion sensor....My room was 65 when I entered the two mights I stayed there and it took 3045 minutes to warm up. The lights were set up so that you needed to put a room key in a slot in... More 

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Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

My friend and I stayed here on two separate nights during our two transits at Detroit Metro Airport. Finding the shuttle bus to the hotel was easy enough and as we both have never been to the Detroit area before and being female travelers, there was a sense of insecurity and not knowing what to expect, even though the hotel... More 

Was this review helpful? Yes 1
RCGenk
Top Contributor
129 reviews 129 reviews
98 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed October 30, 2014

I ended up staying here for 1 night, after a very late arrival at DTW. The price was reasonable (not the cheapest hotel around) but you get value for your money. Pros: free shuttle to and from the airport (every 30 minutes). Comfortable rooms. Not the biggest rooms, but spacious enough for a simple night's stay. Bathrooms have all required... More 

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Anchorage, Alaska
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 25, 2014

Two friends and I gathered for a few days to visit our alma mater in East Lansing chose this hotel on the basis of reviews seen on trip advisor.com and we were very pleased with the spacious rooms, comfortable beds and friendly staff. We were all tired from hours of travel--from Alaska, Texas and the Upper Peninsula of Michigan-- and... More 

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ft worth
Contributor
17 reviews 17 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 2, 2014

Good solid airport hotel. Clean, has a restaurant, the shuttle bus operated very well. Can't complain about a thing. Not much to do around the area but it is an airport hotel, you are here to catch a flight.

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HotelStaffDTW, Front Office Manager at Holiday Inn Detroit Metro Airport, responded to this review

Good Afternoon, Thank you for giving us your feedback on your recent stay with us. We love hearing that are guests enjoy are property and were providing excellent service to each and every one of our guests. Also were very pleased to hear that our shuttle service couldn't have went any smoother for you. I will be passing on this... More 

UK
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 30, 2014

I found this hotel to be quite dirty and not up to my standards of cleanliness. The staff were not particularly helpful or friendly. I've stayed in many holiday inns. Some are good, some are great, some are not so good.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Detroit Metro Airport, responded to this review

Dear andykeenagh, Thank you for your feedback of our hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry to learn that our hotel staff and the housekeeping service was not how you expected it to be. We apologize... More 

Raleigh, North Carolina
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 30, 2014

I just checked out of the Holiday inn in Romulus MI and I will say that I give it very high marks. First thing I noticed that they had Mac's in their business center!!!!! Huge bonus points!!! The room was very quiet and the floors are solid concrete so you don't hear every foot step of the patrons above you.... More 

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Madison, IN
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 27, 2014

We were bedraggled and separated from our luggage when we arrived. By the time we reached the Holiday Inn, we should have been home in bed. The superior staff welcomed us like we've rarely been welcomed and did everything possible to help us enjoy our stay.

Was this review helpful? Yes
Greenville, South Carolina
Top Contributor
192 reviews 192 reviews
46 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 16, 2014

I'm a Marriott guy, but my flight from DTW got cancelled and Delta gave me a voucher for the Holiday Inn. Frankly, the combination of Detroit, Holiday Inn and midnight wigged me out. The night clerk was friendly and efficient while he worked through a line of unhappy Delta customers. The room was very nice, well appointed and clean. Good... More 

Was this review helpful? Yes 3
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Additional Information about Holiday Inn Detroit Metro Airport

Address: 8400 Merriman Rd, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Detroit Metro Airport 3*
Number of rooms: 143
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Also Known As:
Holiday Inn Detroit Metro Airport Hotel Romulus
Hotel Style:
#6 Family Hotel in Romulus
#7 Romantic Hotel in Romulus
#11 Business Hotel in Romulus

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