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Hampton Inn and Suites Detroit/Airport-Romulus

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31700 Smith Rd., Romulus, MI 48174
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Hampton Inn and Suites Detroit/Airport-Romulus
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Hampton Inn and Suites Detroit/Airport-Romulus
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445 reviews from our community

Traveler rating
    312
    107
    17
    8
    1
See reviews for
139
102
33
133
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn and Suites Detroit/Airport-Romulus
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dearborn
Contributor
14 reviews 14 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 6, 2013

Clean hotel and professional staff, clean duvets. Good for the value (most of the time). Much better than Four Points where there is a huge and unadressed issues with cleansiness. I recommed the hampton inn for short stays. Breakfast that is offered is free and good. Service is good. The only issue I had over my several stays a week... More 

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A TripAdvisor Member
3 of 5 stars Reviewed October 3, 2013

Hotel room great. Breakfast good. Don't bother waiting for the shuttle just take a cab. I waited 55 minutes after being told 15. No one at the desk really cared. I am a Hilton honors member and have been on the road for years. Luckily never had to stay at this hotel before.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ontario, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 1, 2013

Close to the airport and rental car locations. Loved the shuttle service. Loved the cleanliness of the hotel and the staff was exceptionallly informative and helpful. I had a GREAT STAY!!!! I will return again and again.

Review collected in partnership with Hampton

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Owen Sound, Canada
1 review
5 of 5 stars Reviewed September 30, 2013

Excellent accommodations! We will book all future stays in Detroit at this hotel. Staff was friendly and helpful. Rooms were clean, spacious and accommodating. Pool was clean and family friendly. Overall a fantastic experience.

Review collected in partnership with Hampton

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Hart, United States
1 review
5 of 5 stars Reviewed September 22, 2013

Great room. Comfortable, clean and spacious. Thanks to George for his assistance. I normally do not stay at Hilton properties because of a bad experience several years ago with Embassy Suites. My boss booked the room and vehicle for me.

Review collected in partnership with Hampton

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Philadelphia, United States
1 review
2 of 5 stars Reviewed September 21, 2013

Hotels very physically shabby. Housekeeping nonexistent. (If you don't catch the housekeeper in the hall, count on having your trash unemptied for the length of your stay. Breakfast is basic at best. Mattress not particularly supportive. Internet kiosk blocks, of all things, MapQuest.

Review collected in partnership with Hampton

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carolyn_mondry, General Manager at Hampton Inn and Suites Detroit/Airport-Romulus, responded to this review

Thank you for your recent visit to our hotel. We are terribly sorry that your experience at our hotel was disappointing to you and did not fit in your expectations. I would very much like the opportunity to personally apologize for the inconveniences that you went through during your stay. On behalf of the entire team, we thank you for... More 

charlotte, United States
1 review
5 of 5 stars Reviewed September 21, 2013

Very nice staff, clean hotel and close to airport. Bathrooms are well stocked with towels and supplies. Beds look comfortable and they are. Do you need coffee or tea first thing in the morning? several kinds available and hot too. Plenty of selections for breakfast but don't plan on warming up cold food there is no microwave. had a nice... More 

Review collected in partnership with Hampton

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Palm Beach Gardens, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 20, 2013

This is the first time that I stayed at this hotel. I was in Detroit on business. Everything was clean and well placed. The room was very clean and quiet. I had no issues other than the breakfast bar offered by the hotel leaves a lot of room for improvement. I went across the street for an egg mcMuffin at... More 

Review collected in partnership with Hampton

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Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 17, 2013

I nabbed the last room available in the room at 8PM after Southwest Air cancelled my flight, and I was delighted to have stayed this hotel. The room, I believe it is called something like a one-room suite, was designed perfectly with a large counter across the middle of the room with easy access to the kitchenette, bath and bed.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
London, Canada
1 review
5 of 5 stars Reviewed September 16, 2013

Nice rooms, quiet, clean, will definitely return. The rooms had a modern design which was very functional and very comfortable. Stayed here overnight for an early morning flight the next day. Good 8 day parking included at nearby lot. Excellent value.

Review collected in partnership with Hampton

Was this review helpful? Yes
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