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SpringHill Suites Detroit Metro Airport Romulus

#11 of 26 Hotels in Romulus
Certificate of Excellence
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8280 Merriman Road, Romulus, MI 48174
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Best prices for: 1 room 1 guest
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SpringHill Suites Detroit Metro Airport Romulus
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SpringHill Suites Detroit Metro Airport Romulus
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234 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at a couple other SpringHill Suites in other cities and had really nice normal rooms. For some reason they gave me an Accessible room instead of a standard room. There was no storage in the bathroom which was more like a large shower with the shower and toilet in it. There was a separate room with a sink... More 

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springhillsuitesdtw, General Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear Larry M, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Detroit Metro Airport Romulus. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We... More 

Lake Placid, New York
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First impressions count and the first impression of the SpringHill Suites at Detroit airport was not a good one. Upon entering the hotel, I was nearly knocked over by an overwhelmingly smell of disinfectant. The last time I smelled something like this was at the scene of a murder. I'm not joking. The lobby was sterile in other ways, too.... More 

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springhillsuitesdtw, General Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear raku8, Thank you for taking the time to share your recent experience at the SpringHill Suites Detroit Metro Airport Romulus with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the... More 

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 3 weeks ago

Very disappointing and not up to Marriott standards. The room had a lot of wear and tear. The shuttle never picked me up from the airport, I had to take a cab. At checkin, the front desk didn't acknowledge my status or offer an upgrade. They were more concerned with their pizza party in the lobby.

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springhillsuitesdtw, General Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Hello craigfox, I am contacting you regarding your survey you left on our hotel. I sincerely apologize that we did not meet your expectations. The condition of the hotel is something we are aware of and are correcting as we speak. We have started our renovation and in just a few short weeks our rooms will start the process of... More 

California
Level Contributor
126 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at a couple of Spring Hill Suites and this was the worse one. It wasn't bad - it wasn't good. There is a lot of wear and tear at the hotel. The carpeting on the stairs was rough, there were stains on the carpet in the hallway. We picked this hotel because it came with breakfast. We... More 

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springhillsuitesdtw, General Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear DonandMaro, Thank you for taking the time to share your recent experience at the SpringHill Suites Detroit Metro Airport Romulus with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the... More 

Auckland, New Zealand
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I like staying at these times of hotels they work for me and this first visit to the one proved they work. Good location near the airport suited my travle and just 20 mins into downtown as well. Hotel offered all the normal things these range does and did them pretty well. Plus there was a bar service and at... More 

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Mason
Level Contributor
5 reviews
5 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

This hotel was in poor condition. It's a great location to the airport but there are many other choices in the area that would have been better. The carpets in the hotel were filthy and the room looked like it needed to be renovated. It was also very noisy and thin walls, we could hear the toilet flush in the... More 

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springhillsuitesdtw, General Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear boyzrule, Thank you for taking the time to share your recent experience at the SpringHill Suites Detroit Metro Airport Romulus with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the... More 

DongGuan, China
Level Contributor
58 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 27, 2015

Good hotel very close to the Detroit Airport. There are many hotels in the greater area that are a little sketchy, but this is a good one. Price runs a little high, but the service is great, and the location (near the airport, restaurants, and anything else you could want) is almost perfect. Large rooms, very comfortable (typical for SpringHill).... More 

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Ocean Isle Beach, North Carolina
Level Contributor
111 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed May 8, 2015

This was my first stay in a Marriott SpringHill Suites property, so I was looking forward to it with a little curiosity. The room was fairly contemporary, not as much as an Aloft, but in that direction. It was spacious and had a large flat screen tv that pivoted for both the bedroom and sitting area. Work station was pretty... More 

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Toledo, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

The hotel had a nice, modern, relaxed atmosphere. It made me feel like I spent a little more than I actually did. I went with my children on a trip to Henry Ford. I inspected the room from top to bottom (even the mattress) and found things were squeaky clean. There were signs of wear on our carpet, but hey... More 

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Twin Lake, Michigan
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 18, 2015

This is nice Springhill Suites. Clean, neat, and a friendly staff. Stayed here before our flight out of DTW and very convenient. The park and go lot is directly across the street and the hotel will bring you directly to the airport which is less than a block away. Breakfast was fine and they have a small lobby bar.

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