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Embassy Suites by Hilton Detroit Metro Airport

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8600 Wickham Road, Romulus, MI 48174
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Embassy Suites by Hilton Detroit Metro Airport
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Embassy Suites by Hilton Detroit Metro Airport
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546 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sun Prairie, Wisconsin
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We choose Embassy Suites because they have multi-room suites, great breakfasts and are typically wrapped-up with Hilton style. The lobby and breakfast areas met (and often exceeded) that expectation...aside from the coffee snafu noted below. The hotel lobby was updated, clean, and very nice. Now, the room was a different story. The "door," which was really more of a thin,... More 

Was this review helpful? Yes 1
Grand Rapids, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I've stayed in some great hotels, but I must say, for a family vacation, the Embassy Suites Hotel in Detroit/Airport was, by far, the best hotel experience I have ever had. For the price of the room, we had top notch 5 star service. The room was comfortable and roomy. The indoor/outdoor pool and spa was relaxing and fun. The... More 

Review collected in partnership with Embassy Suites Hotels

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Atlanta
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Tiny suite but will do for 1 night near the airport. Not very quiet in the hallways. There were kids running up and down the halls yelling for most of the night. The housekeeping crew opened my door at 9:15am even though I had not checked out and still had the DND on the door. They were also very noisy... More 

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Detroit, United States
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

Old, tired property fails to to justice to new Embassy Suite properties. Slow & feeble check-in. Long awkward hike to room & elevators. Tiny bath space won't even fit sink in bath room. TV remote won't work. Uncomfortable furniture. Mattress had no support sleep in a sponge.

Review collected in partnership with Embassy Suites Hotels

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Rapid River, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Well decorated, comfortable, excellent staff. Decent accommodation overall, with some small glitches. Checkout at noon should mean keys work until then, and internet. We needed the beds, and this was a cost-effective solution in the right place. I can see hanging out at this facility for a day or two - many amenities.

Review collected in partnership with Embassy Suites Hotels

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Ripon, Wisconsin
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel provided everything I've come to expect from an Embassy Suites - clean, comfortable rooms, a nice happy hour, good dinner food at reasonable prices; and a great breakfast with chef-made omelets. I was afraid it may be noisy due to its proximity to the airport but was pleasantly surprised how quiet it was and how well I slept.

Review collected in partnership with Embassy Suites Hotels

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Amsterdam, The Netherlands
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our family had a reservation for a one-night, one-room stay. First impression: nice decor, welcoming lobby, front desk associate *did her job but was not interested in our experience any further than that. More on that later. The hotel interior has some beauty to it, besides the extremely out dated and often warped hallway carpet. Exterior? Not so much. Staff... More 

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United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Nasty hotel. Staff very unpleasant. Breakfast and dinning areas - dirty, smells and just looks terrible. One of the worst Hilton Hotel chains that I have stayed at...and will not stay here again..even for FREE

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

Dear Johnny L., Thank you for taking the time to write a review about your recent stay. We sincerely appreciate your feedback and we’re very sorry for all of the issues that you experienced. We will take your comments about our property's condition under consideration as we continually work to improve our guest experience. We hope you will consider staying... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

My family and I recently stayed 2-nights at the Embassy Suites Detroit Metro Airport hotel. I'm familiar with the Hilton Brand and especially the Embassy Suites. However, this hotel did not live up to my past Embassy Suites experiences specifically in the breakfast department and cleanliness of the linen in the hotel room. We did not have fresh linen on... More 

Review collected in partnership with Embassy Suites Hotels

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Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

I appreciate your feedback about your recent stay at our hotel. I'm very sorry you had a disappointing experience with us and I have addressed these issues with our staff. We will take your comments about our property's breakfast under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the... More 

Overland Park,KS
Level Contributor
562 reviews
289 hotel reviews
common_n_hotel_reviews_1bd8 315 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here numerous times and the service levelis always great. Fast, friendly check-in, great breakfast offered in the morning,rooms are clean and quiet. No airplane noise heard. The only downside is there are not very good eating options right around the hotel. the good news is that the hotel has a good restaurant.

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Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

It means a lot that you took the time to let us know that you enjoyed your stay with us. Thank you for taking the time to share your experience online and we hope that you will stay with us again next time you're in the Detroit area. Warm Regards, Lora Levendoski Director of Sales More 

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