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Embassy Suites Detroit Metro Airport

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8600 Wickham Road, Romulus, MI 48174
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Embassy Suites Detroit Metro Airport
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Embassy Suites Detroit Metro Airport
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511 reviews from our community

Traveler rating
    250
    155
    63
    23
    20
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180
87
29
148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We started our annual hockey trip at this hotel. We were welcomed and given our choice of having our 3 rooms together. Enjoyed managers special in the evening and included breakfast in the morning. We found all staff helpful and friendly

Review collected in partnership with Embassy Suites Hotels

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Augusta, ME, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here due to a flight cancellation on April 4, 2015. No complaints at all... the room was clean, everything worked, they honored the government rate, and the facility was beautiful. My only complaint was the noise level... lots of airplane noise, but it's to be expected and I don't think it's fair to dock points for that.

Review collected in partnership with Embassy Suites Hotels

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

beautiful hotel. modern clean, fun lobby. full ammenities. great work out room, pool. helpful staff. warm and welcoming. stellar rooms....clean, comfortable.......wanted to stay longer but my plans did not allow.

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1 review
5 of 5 stars Reviewed 1 week ago

Hotel & staff were great. Very clean, nice pool & hot tub, fitness center. The burger bar was great-we appreciated the late hours (they were open until 11pm). Staff was friendly at the evening reception and there were many kinds of snacks to choose from. Breakfast had a nice selection and the made to order omelets and waffles were wonderful.... More 

Review collected in partnership with Embassy Suites Hotels

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Brooklin, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Every single staff member we encountered were friendly, helpful, pleasant and happy! The Managers host a reception from 5:30-6:30 with complimentary snacks and beverages , and the breakfast (which is included) had great variety and was yummy. We were there for a hockey tournament and the staff managed the kids well, they had limits so as not to bug other... More 

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Boone, North Carolina
Top Contributor
92 reviews 92 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located to Detroit Airport. For that, this hotel is great. The rooms are about average for an Embassy Suites. Not the best or the worse I have stayed in. The service is exceptional. I would stay her again if in the area, but it is a little below the typical Embassy Suites standards.

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Goderich, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Great place to start your vacation! Take advantage of the managers coktails ... enjoy a burger from their in house menu ... excellanta! Kwik park access available, park and shuttle or take advantage of the ES shuttle.

Review collected in partnership with Embassy Suites Hotels

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Seattle, United States
1 review
1 of 5 stars Reviewed March 15, 2015

The suite I stayed in, particularly the Bathroom area is totally UNSAFE!!!!! The design has poor layout and construction. It is also dangerous and could result in slip and fall or scalding from the shower water handle!!!! There were people running up and down halls till past 2 AM the weekend I stayed. I WAS TOLD SECURITY WOULD LOOK INTO... More 

Review collected in partnership with Embassy Suites Hotels

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Lora L, Director of Sales at Embassy Suites Detroit Metro Airport, responded to this review

I appreciate your feedback about your recent stay at our hotel. I'm very sorry you had a disappointing experience with us and I have addressed these issues with our staff. We appreciate your feedback about the noise and language you encountered. Your comments will help us to make it right for future guests. Additionally, we are 100% A.D.A. compliant and... More 

Burlingame, United States
1 review
4 of 5 stars Reviewed March 11, 2015

Rooms are small for suites. French doors between rooms is big drawback, sound (TV) carries between rooms. Pool heater inop, hot tub pumping in cold water made both unusable. Nice hotel but just doesn't live up to the Embassey Suites standards that we are accustomed to.

Review collected in partnership with Embassy Suites Hotels

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Lora L, Director of Sales at Embassy Suites Detroit Metro Airport, responded to this review

Thank you for sharing your review of our Embassy Suites Detroit Metro Airport. I apologize for the inconvenience you experienced with our broken pool heater. This issue has been resolved; I am sorry that it wasn't able to be fixed during your stay. Thank you again for sharing your comments, and please feel free to contact me directly if there... More 

Allen, United States
1 review
5 of 5 stars Reviewed March 3, 2015

Good experience, good food, good service just need a clear description of pick-up van at DTW terminal. Good night sleep and had good internet connections to allow work in the room. The suite gave a very nice working area and the King size bed gave a good night's sleep.

Review collected in partnership with Embassy Suites Hotels

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