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Embassy Suites Detroit Metro Airport

3.5 of 5 8600 Wickham Road, Romulus, MI 48174
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Certificate of Excellence 2014
Embassy Suites Detroit Metro Airport
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Embassy Suites Detroit Metro Airport
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490 reviews from our community

Traveler rating
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    60
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed at the embassy suites for 5 days and I couldn't find a single reason to be disappointed. Everything was top notch from the room to the food to the employees. Everyone went out of there way to make sure we were happy and satisfied. Great hotel!

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Mechanicsburg, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I've stayed twice at this hotel and had excellent experiences both times. The staff were all very helpful and friendly. The "cooked to order" breakfast omelettes are among the best I've had, anywhere! I haven't used the gym or other amenities, but the basics are great! I'd return here without any reservation.

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The embassy suites detroit metro airport is a great hotel! The staff was courteous and helpful. The suite was neat and clean, and more than enough room for our family. The staff even set up the pack n play for us. The is a large pool and a nice hot tub. There was a large breakfast spread with many different... More 

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Arlington, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

HVAC systems either do not work or make terrible noise when they kick in. Toilets run sporaticaly which will keep you up at night. HVAC systems either do not work or make terrible noise when they kick in. Toilets run sporaticaly which will keep you up at night. HVAC systems either do not work or make terrible noise when they... More 

Review collected in partnership with Embassy Suites Hotels

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Lora L, Director of Sales at Embassy Suites Detroit Metro Airport, responded to this review

Thank you for taking the time to write a review about your recent stay. We sincerely appreciate your feedback and we’re very sorry for all of the issues that you experienced. We will take your comments about our property's condition under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in... More 

Madeira Beach, Florida
Top Contributor
58 reviews 58 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 1 week ago

I am a Diamond Hilton member and really enjoy staying at Embassy Suites. I travel on business and sometimes have to spend a weekend at a motel. Even though this Embassy Suites is clean and nice, business travelers beware on the weekends. The staff had to deal with numerous families with kids attending a hockey game. That in itself had... More 

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Lora L, Director of Sales at Embassy Suites Detroit Metro Airport, responded to this review

I am very sorry for the issues that you experienced during your stay. We work diligently with our staff to ensure each of our guests are respectful of others, while still enjoying their stay or special event. We regret you experienced a noise level that made your stay unpleasant. We hope you will stay with us again the next time... More 

oceanside, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice newer looking lobby and breakfast good. Rooms are clean basic embassy 2 room suites. I'd stay here again it's close to airport has shuttle. It's ok for quick trips. The heater was loud and annoying that was the big negative. There are places to eat nearby and it's near other hotels as well. More for business commuters less for... More 

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New York, USA
Top Contributor
122 reviews 122 reviews
35 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Neither the hotel nor its clientele were the greatest. The hotel seemed old and tired. The breakfast was average, although the breakfast area and lobby were clean and newer looking. The hallways and our room, however, left more to be desired. We would return only if we could not find other accommodations.

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Toronto, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

This is an old hotel in major need of updates. The heating and cooling system in the room is so noisy it is nearly impossible to sleep. The staff was helpful and friendly in locating nearby restaurants etc.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Lora L, Director of Sales at Embassy Suites Detroit Metro Airport, responded to this review

We sincerely appreciate your feedback and we’re very sorry for the issue experienced with heating system. We will take your comments about our property's condition and service delivery under consideration as we continually work to improve our guest experience. Sincerely, Lora Levendoski Director of Sales More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Was told when I booked that they have on site parking to leave vehicle for the week, they don't!!. Asked for 2 double beds we walked into hotel with me and my wide and daughter and we got a king bed. The heater sounded like a mack truck was in the room every time it turned on which was every... More 

Was this review helpful? Yes
Lora L, Director of Sales at Embassy Suites Detroit Metro Airport, responded to this review

Thank you for sharing your review of our Embassy Suites Detroit Metro Airport. I apologize for the inconvenience you experienced with the parking. Unfortunately, local ordinance dictates that long term parking in only allowed in designated lots. Therefore, we can only allow cars to park in the hotel lot overnight only when the guest is in the hotel. Please let... More 

Ontario
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has friendly staff, it's clean, their 2 room set up gives plenty of room & the beds are comfortable. Their evening reception has a nice variety of vegetables and snack foods, and drinks. They have a restautant on site so its convenient. Their park & fly is well priced and runs smoothly.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Lora L, Director of Sales at Embassy Suites Detroit Metro Airport, responded to this review

Your positive comments are very much appreciated and thank you for taking the time to make them. We look forward to having you stay with us again! Warm Regards, Lora Levendoski Director of Sales More 

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Additional Information about Embassy Suites Detroit Metro Airport

Address: 8600 Wickham Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Detroit Metro Airport 3.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Embassy Suites Detroit Metro Airport Hotel Romulus
Embassy Suites Romulus
Romulus Embassy Suites
Hilton Romulus
Romulus Hilton
Hotel Style:
#4 Romantic Hotel in Romulus
#4 Business Hotel in Romulus
#5 Family Hotel in Romulus

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