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All 3 Rochester hotels

Royal Park Hotel

4.0 of 5 Hotel   |   600 E. University Drive, Rochester, MI 48307
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Ranked #1 of 3 Hotels in Rochester
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 10, 2013
luv2trvl_8 southern ontario
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204 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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southern ontario
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 10, 2013

Very nice location in Rochester, Michigan. This hotel is located within walking distance to the main street as well as a beautiful walking/running trail. The staff were very nice and the service was excellent. (front desk, cleaning and bar).

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for your kind words about our hotel. I know our staff will be quite happy with your comments and I will pass this on to the three departments you have identified. We are very lucky to be located so close to downtown Rochester as it gives every guest the wonderful opportunity to shop, dine and walk. I hope... More

Raleigh, North Carolina
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 2, 2013

Like many people that have written reviews I have family in the area and staying at the Royal Park is very convenient it is also more expensive than other hotels in the area. We decided to test it out using the Groupon special and I have to say I was extremely disappointed what we received as far as the value... More

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for taking the time to offer your comments on your recent visit to Royal Park. We value every comment from every guest and use them to better future guest's experiences with us. I am disappointed that you were unable to find our vending area on the third floor and will investigate signage to insure that future guests will... More

Grosse Poine Shores
1 review
3 of 5 stars Reviewed January 2, 2013

Was looking forward to an elegant experience but was rewarded with a very average evening. Dinner was ok but thought food should have had a better presentation. Very cheap late evening plate of limited fruit, chocolate, and briscotte. Although the band's music was nice they seemed to be caught in a time warp of 60's and early 70's. Maybe too... More

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JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you so much for your comments. It is so important to us to know and understand how every guest feels when they come to our property. We are sorry that you were disappointed. We will take your comments and suggestions and use them to enhance the experience of guests for next year's New Year event. You will be pleased... More

Oxford, United Kingdom
Top Contributor
51 reviews 51 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 30, 2012

I often stay here on business whilst visiting Troy. As a visitor from 'over the pond' I often look for hotels that are different from the usual 'bed in a box' multi chains and on finding this hotel back in 2010 I always make a point in getting this hotel booked for me when travelling. The rooms are excellent, large... More

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JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We cannot thank you enough for your kind comments about our hotel, our staff and the quality of our food. We strive to achieve excellence at all times with every guest and are thrilled that we have done so with you. I am quite happy that our concierge services have been able to recommend dining options and procure tickets for... More

Imlay City
1 review
5 of 5 stars Reviewed December 28, 2012

Since we can no longer travel to big cities with our mother, my sisters and I stayed at the Royal Park Hotel to experience the "big city" feel without traveling. We had a wonderful time and the staff at the hotel made our overnight trip wonderfu. Our mother is elderly and can't get around like she used to, so we... More

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JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for such a wonderful note. We love knowing that we were here for you and your family. We hope that your mother - as well as all of you - enjoyed your 'big city' escape. I am so glad that our staff was so accommdating to your needs. Please let us know when you are ready to return... More

Harrison Twp, MI
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 22, 2012

Took advantage of the "Making Spirits Bright" package. The Holiday decorations and the Ginger Bread House in the lobby were beautiful. Location of the hotel is close to Main Street so you can walk to shops and see the Christmas light show. Room was very clean and the mattress plus extra pillows were great. Breaksfast with Santa was excellent. Did... More

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JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for giving us your feedback on our newest package promotion for the Christmas season. We are so happy that you enjoyed your visit with us. As a frequent guest you know how important the Christmas season is to Rochester and to Royal Park. We do have so much fun with our Gingerbread House. You may be surprised to... More

La Mirada, California
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 19, 2012

I stayed at the Hotel for a Wedding held there. The Hotel's facilities are first class. The service is excellent. The hotel's restaurant food is outstanding. The rooms are world class. The bar gets a little busy and it is a bit small for the hotel. However the service made up for any shortfalls. Concierge staff are very helpful. Good... More

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for the kind words about our hotel, its service and its food. We are so thrilled to be compared to the Beverly HIlls HIlton and other high end hotels in that market in such a positive way. It means the world to our staff to hear this. I do wish that our lounge area was bigger - it... More

Philadelphia, Pennsylvania
Top Contributor
73 reviews 73 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 14, 2012

I enjoyed my recent stay at Royal Park so much I actually looked forward to writing this review. First, the facility, rooms, layout and seasonal Christmas decorations rate with any five-star hotel in the country. But what always makes any property stand out and move to a "5-rating" is the people and process and the very visible General Manager Jay,... More

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

I cannot thank you enough for your comments about our staff and their service to you as our guest. We are grateful that you frequent the hotel regularly and have such positive comments about the facility. Your comments about the team members is dead on - it is really true that every one of our staff has your best interest... More

MI
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 6, 2012

First, the good: It's a very nice hotel. Rooms are spacious and clean, staff is polite, service is really good. The food at the bar was really good. Even though the bar was quite busy at times, the service was decent. Now, the bad: When checking in, we were handed an agreement to sign, and the front desk clerk also... More

Was this review helpful? Yes 1
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for your kind words about the staff, service, food and guest rooms. We are so pleased that you found them worth mentioning in your comments. Thank you also for your thoughts on our presentation of the party agreement. We certainly understand your comments on this matter as it has arisen occasionally with our mature guests.We are always looking... More

Fairfield Bay
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 5, 2012

From the moment you enter this hotel, you sense a unique atmosphere. You feel surrounded by beautiful furnishings in an intimate environment. The staff is friendly and most ready to help. The rooms are super clean and lovely. Terry cloth robes and slippers in the closet are a nice touch. Morning coffee can even be delivered to the room at... More

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are so appreciative of your comments. I know that our team will be thrilled to know that you felt that they were ready to assist at any time. Our room attendants will be so pleased that you singled them out for the appearance of the room. I hope to meet you the next time you getaway to our hotel.... More

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Additional Information about Royal Park Hotel

Address: 600 E. University Drive, Rochester, MI 48307
Location: United States > Michigan > Rochester
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Royal Park Hotel 4*
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Also Known As:
Royal Park Rochester

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