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Royal Park Hotel

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600 E. University Drive, Rochester, MI 48307
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Royal Park Hotel
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267 Reviews from our TripAdvisor Community

Traveler rating
    183
    57
    15
    5
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Royal Park Hotel
See the most recent reviews
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I'm on the road every week and look forward to every moment at the Royal Park. But one staff out performed herself this evening. As I entered the lobby and approached the registration desk, one young lady smiled and said, "Welcome. I have everything ready for you." She knew my name. And I was so comforted to know they know... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are thrilled that you look forward to your time at Royal Park. We know that many of our guests comment about the warm, welcome reception they experience while here. It is wonderful to hear it discussed by you. I am personally delighted that Gabrielle was able to make your welcome enjoyable and comforting. We want this to be like... More 

Lansing, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel was even more beautiful in person. We stayed here over the long Memorial weekend for our (mini) honeymoon. The luxury king room (with terrace) was great, and the terrace was wonderful! I would like to add that all of the staff were very friendly and accommodating. I would definitely stay here again, if I have the chance.

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Congratulations! And thank you for the wonderful words that you have shared with us regarding your recent visit for your honeymoon. . I am so happy that you found our team friendly and accommodating - they strive to make every guest's experiece a special one. You were in one of my favorite rooms overlooking the beautiful Paint Creek. I do... More 

Rochester, Michigan
Top Contributor
64 reviews 64 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 20, 2015

Because I travel a lot for work and vacation, I appreciate different hotels for different reasons. Royal Park Hotel is a gem. The place has a calming home feeling once inside. Beautifully decorated mansion style or modern castle feel. Depending on the time of year it's celebrates the seasons with decorations or accents. The outside is well keep and has... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We love hearing you call us the Best Hotel in Southeast Michigan. Nothing is better than that and you brought a smile to every one of the team when I shared your words. I am so appreciative that you took time to identify a number of elements of the hotel that you found enjoyable and shared them with other readers.... More 

Bluffton, South Carolina
Top Contributor
64 reviews 64 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 17, 2015

My husband and I stayed here for our wedding night to enjoy a fancier atmosphere for our big day. The staff was truly wonderful at the Royal Park however the hotel was over priced. The beds weren't as comfortable as I had anticipated. Also the room key was very difficult to use for the room and the elevator. We'd have... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Congratulations! We are thrilled that you selected us to complete your special day. And thank you for taking the time during this busy period for you to tell us about your experience at Royal Park. I can certainly understand your frustration when your key became inactive - I would feel the same way - and appreciate your candor in letting... More 

Windsor, Connecticut
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2015

This hotel was exceptional. Everything was beautiful and flawless the staff is great and the price is reasonable. We had a great view of the river near by, we stayed on the seconed floor and in order to get on the seconed floor you needed a room key for that floor. I had a great experience with the Royal Park... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Congratulations! We were delighted to host your wedding event here in our beautiful Belgian conservatory. It is a wonderful space to gather with friends and family for such a special day. I am so happy to you found everything beautiful and flawless. This is what every team member strives to achieve for every guest. I hope that you visit with... More 

Ky
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 11, 2015

We were fortunate to be able to visit the Royal Park again the first week of May. We were visiting family and my husband and I love to stay at the Royal Park when we are in the area. It is nice to combine a couple's getaway with a family visit. It was a wonderful experience, as it has been... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are delighted that you enjoyed your recent visit to Royal Park Hotel as you came to spend time with your family. And you have certainly expressed how fortunate we are to be a part of the Rochester community with all it has to offer visitors. I am happy that you found our service wonderful and that you could relax... More 

Grand Blanc, Michigan
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 5, 2015

Staying at the RPH is a pleasure, the hotel is beautiful in a very traditional way, all materials are of the very best quality. The guest rooms are quiet, comfortable and well appointed, bathrooms are spacious and luxurious. Comfort is guaranteed. The grounds and surroundings offer beauty and the opportunity for exercise on the Paint Creek trails, shopping, restaurants and... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for your kind words about yoru recent visit to Royal Park Hotel. I know that our staff will be thrilled to hear your comments when I share them at this week's team meeting. We are fortunate to be so close to downtown Rochester, a recent winner of Main Street America, and all that it has to offer our... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 2, 2015

Overall we had a great experience. We had a small wedding and the conservatory was the perfect intimate setting. BEAUTIFUL! I was slightly annoyed that the person I worked with during the planning process wasn't the person we met with for the tasting or the one overseeing the event but all parties were pleasant and helpful. Wedding planning is stressful... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Congratulations on your marriage! We are thrilled that you selected Royal Park for your wedding festivities and had a great experience while with us. I apologize that your sales person was traveling during your events. Our wedding sales people work as a team and when one person is unavailable, we rely on another's expertise to carry on in their absence.... More 

Clermont, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2015

Staying at RPH was awesome. The staff very personable. Room we had was amazing, as large as anyone would want, heated floors in bath, shower WOW! Restaurants were delicious. Can't say enough about our experience!!! Sunday brunch out of this world!!! For sure will stay again on next visit!

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We love superlatives! Words like 'amazing', 'awesome', 'out of this world' and 'deliciious' are the very words we hope to hear from every guest. thank you , thank you, thank you. When I posted your comments on our internal communication screens, the team was ecstatic and high-fiving all of the place. Thank you for providing our team with a wonderful,... More 

1 review
5 of 5 stars Reviewed April 28, 2015 via mobile

My husband and I had a wonderful experience. We truly felt like royalty there!! We could not have asked for better service. Everything was top notch!! Food was excellent and the staff were helpful and extremely friendly

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are so pleased that you enjoyed your recent visit to Royal Park Hotel. It is wonderful to hear that you felt like royalty as we strive to provide this level of service to every guest. Our team knows how important it is to offer a warm, helpful and friendly face so that your experience is truly special. I hope... More 

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