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Royal Park Hotel

4.0 of 5 600 E. University Drive, Rochester, MI 48307
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Certificate of Excellence 2014
Royal Park Hotel
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Royal Park Hotel
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230 reviews from our community

Traveler rating
    153
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mansfield, Ohio, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Its rare that I venture far from my loyalties regarding hotel choices. Been traveling extensively for 20 years and stay 99% of the time with starwoods. To visit my son in University, the logical choice was to stay at the Royal PArk in Rochester, MI. His school was holding a banquet there and as attendees it made sense to stay... More 

Was this review helpful? Yes 2
Michigan
Top Contributor
75 reviews 75 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed two nights here in a suite the night before and night after our wedding (which was also at this hotel). The suite was clean, quiet, spacious, and modern. We had a great view of the courtyard that the conservatory is in. Everyone at the hotel was friendly and willing to do anything that they could to help out.... More 

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Middletown, New Jersey, USA
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

I've stayed at the Royal Park Hotel several times over the last couple of years. I've always had excellent service, super clean rooms (which have all been very large) and have not one complaint. The hotel offers a shuttle service that is very convenient and is always timely. The hotel is located in a very good area and offers a... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are so grateful for your continued support of Royal Park Hotel. It is regular guests such as you that make our job so enjoyable. You have put a smile on the face of many of our departments with your comments. All are thrilled that you find our service excellent. Our housekeeping team is so excited at your comment about... More 

Bloomfield Hills, Michigan
Top Contributor
118 reviews 118 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a boutique hotel in the Detroit suburbs. Mostly used foe weddings and we stayed here during a wedding for one night. Very big and clean rooms. Bathrooms are all marble and huge. had a great time.

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are delighted that you enjoyed your visit to Royal Park Hotel for the recent wedding. Our housekeeping team was quite pleased that you felt that your room was cleaned to your expectations. Our designers knew that our guests would want a large room with marble bathrooms and we built it accordingly. Please don't think that we are only a... More 

Macomb, Michigan
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Best way to describe this: EXCELLENT VALUE for the overnight package offered at a World Class Hotel! Not only were the rooms outstanding, but so was the event. It didn't matter where you walked in the hotel even on a hectic New Year's Eve every employee we encountered greeted us with friendly greeting and smile. Great place to be!

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for your kind words about your visit for New Year's Eve - we are delighted that you chose to celebrate the arrival of 2015 with us. I am thrilled that you enjoyed your New Year's Eve - from the room to the event. I know our staff was excited to be serving you and the large number of... More 

Madison, Wisconsin
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Royal Park Hotel is a very classy hotel with excellent customer service. Check-in/Check-out: Very quick, and we received a follow-up call within 20 minutes of checking into our room to make sure that the room met our expectations. Check-out was also quick and everything was double checked. Room: Comfy bed with lots of pillows. L'OCCITANE products (shampoo, conditioner, shower... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are delighted that you enjoyed your visit to Royal Park and specifically commented on the service you received from our team. Our people take great pride in exceeding the expectations of every guest, every visit. When presenting your comments to our team this week, all staff members were smiling from ear to ear - especially the guest service and... More 

Ray, Michigan
1 review
4 of 5 stars Reviewed 4 weeks ago

We had a GREAT time. The hotel is beautiful, the food was delicious and the staff is awesome. Our large party was all seated together, our rooms were all together on the same floor and we had a private room for breakfast the next day. My only want, would be a coffee pot in the room!

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are so happy that you enjoyed your New Year's Eve with us. It was a wonderful night as we welcomed 2015 with a great party. I am thrilled that we were able to accommodate you and your group so that you could all celebrate together with our Royal Park family. Thank you for the fabulous comments about the staff,... More 

Macomb, Michigan
1 review
5 of 5 stars Reviewed December 20, 2014

We love staying at the Royal Park Hotel in downtown Rochester MI. The staff is great and the food is tasty and the rooms are beautiful. Thank you to Naveen - the night front desk agent for assisting us - very nice and helpful and friendly gentleman We will stay again!

Was this review helpful? Yes
Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 19, 2014

I had a wonderful experience at this hotel. All the staff provided wonderful customer service. The rooms were very clean. I was there for a business conference and found the food to be excellent. The location is within walking distance from downtown. The gingerbread display in the lobby was beautiful.

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for your kind words about our property. When I shared your comments with our staff they were overjoyed. I know that our Gingerbread House builders had big smiles on their faces from your notes. I am thrilled that our staff provided wonderful guest service, that you found the rooms clean as well as our meals to be excellent.... More 

Bay City, Michigan
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 15, 2014 via mobile

The Royal Park Hotel bills itself as a deluxe hotel. In my opinion, they have some work to do. From a distance, the appearance is nice. Close up, the woodwork in the rooms is pretty bad. Molding doesn't line up, caulk is peeling and painting is poor. Sound insulation is poor. I could hear the conversation next door (not the... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for taking the time to tell me about your experience at Royal Park Hotel. I want to know how every guest perceives the hotel when they are here. Please accept my apology that our standards were not upheld during your visit with us. We always use 'less than stellar' guest comments as a learning tool. I have personally... More 

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Additional Information about Royal Park Hotel

Address: 600 E. University Drive, Rochester, MI 48307
Location: United States > Michigan > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Park Hotel 4*
Number of rooms: 143
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Also Known As:
Royal Park Rochester

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