I previously lived in the area, When I come "home". I only stay at the Royal Park Hotel. Food is reasonably priced and great quality. I really enjoy the staff, they treat myself and family like royality. Remembering our likes and dislikes. Always happy to see us. We look foward to seeing our favorite servers Kelly, Gen and Mia. The... more

Spent two nights here for an entertainment event (and I did get a pretty good room rate). My companion and I were both extremely satisfied with the level of comfort and attention. We didn't frequent the restaurant or room service, because there are several more interesting restaurants (and shopping) just a five-minute walk away in downtown Rochester. Extremely clean and... more

This is the second time I have stayed at the Royal Park Hotel. I loved it the first time so I had high expectations for this visit, they did not let me down. The moment you walk in you experience the aroma and sight of the huge gingerbread house in the lobby. Everyone we encountered at the hotel could not... more

can't believe we actually paid more for this hotel than the Ritz. My wife and I were in Detroit for the weekend. Two things happened that need to be shared with other users: 1. We noticed the room was not cleaned by 2 pm so we called down and were assured they'd get to it. We left and returned at... more

Hotel and Staff GREAT. Rooms were very well kept and Staff very helpful and happy. Only complaints that I have is no microwave in rooom, No continental breakfast. All you get is a piece of fruit, glass of water and a newspaper. BEWARE of the roomservice though, Automatic charge of 20% grutuity and a $3 delivery charge. One item off... more

With great anticipation, I booked a couple rooms at the RPH for last weekend's family event. My wife’s family was raised in Rochester since the 60's. After hearing of plans for a swanky hotel wriggling itself into Main St USA, I wondered how it could possibly work out. Now I know: It doesn't. The RPH appears to want to be... more

I have stayed at the Royal Park Hotel many times and have never been disapointed. Concierge was professional and made my reservations in no time at all. My room was wonderful, with the terrace overlooking the water. Room service was prompt and professional. They even called me to ask me if my meal was satisfactory! They made me feel like... more

We did not stay there, we went for the Friday Night Fish Fry. It was a disaster and we will probably never return. We arrived at 6:45, gave up on sitting outside at 7:15, were seated inside, our order taken, left at 7:45, never receiving any food at all. We did receive a drink while waiting. They appear to be... more

I work for a major financial services firm and travel to high quality hotels often. The Royal Park is a lovely facility, well maintained and has professional staff. Food and staff were excellent at a catered event that was sponsored there on 5/20. Lunch earlier that day in the restaurant was fine but nothing to cheer about (also nothing to... more