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Royal Park Hotel

4.0 of 5 600 E. University Drive, Rochester, MI 48307
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Certificate of Excellence 2014
Royal Park Hotel
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Royal Park Hotel
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222 reviews from our community

Traveler rating
    147
    52
    13
    3
    7
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39
59
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74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Macomb, Michigan
1 review
5 of 5 stars Reviewed 1 week ago NEW

We love staying at the Royal Park Hotel in downtown Rochester MI. The staff is great and the food is tasty and the rooms are beautiful. Thank you to Naveen - the night front desk agent for assisting us - very nice and helpful and friendly gentleman We will stay again!

Was this review helpful? Yes
Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a wonderful experience at this hotel. All the staff provided wonderful customer service. The rooms were very clean. I was there for a business conference and found the food to be excellent. The location is within walking distance from downtown. The gingerbread display in the lobby was beautiful.

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for your kind words about our property. When I shared your comments with our staff they were overjoyed. I know that our Gingerbread House builders had big smiles on their faces from your notes. I am thrilled that our staff provided wonderful guest service, that you found the rooms clean as well as our meals to be excellent.... More 

Bay City, Michigan
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Royal Park Hotel bills itself as a deluxe hotel. In my opinion, they have some work to do. From a distance, the appearance is nice. Close up, the woodwork in the rooms is pretty bad. Molding doesn't line up, caulk is peeling and painting is poor. Sound insulation is poor. I could hear the conversation next door (not the... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for taking the time to tell me about your experience at Royal Park Hotel. I want to know how every guest perceives the hotel when they are here. Please accept my apology that our standards were not upheld during your visit with us. We always use 'less than stellar' guest comments as a learning tool. I have personally... More 

jackson, wy
Top Contributor
71 reviews 71 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Royal Park is very conveniently located in Rochester with easy access to major highways. The room we had was large and very comfortable and quiet even though it was Thanksgiving weekend and very full. The service at reception was very good, the restaurant service was very good and better than I have experienced in major big name hotels.

Was this review helpful? Yes 1
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for sharing your experience with us regarding your visit to Royal Park Hotel. The holidays are such a wonderful time to enjoy our Rochester community. I am particularly pleased that you found our team so welcoming and that our restaurant exceeds that of branded properties. We know that our food and service has to be better than the... More 

Naples, Florida
Top Contributor
210 reviews 210 reviews
25 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I can't say enough about this property, this staff, this food...everyone here goes above and beyond. I have family here, and I am so grateful that this property is so close to them, and so accomodating to me. Front and back office, desk, valet, housekeeping, room service - they always remember me, welcome me back and ask after my family.... More 

Was this review helpful? Yes 1
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are very appreciative of your kind words about your visit to Royal Park and we thank you for your continued support of the hotel. We, too, are grateful to be in the wonderful Rochester community and being able to be a second home for so many Rochester natives. I was thrilled to hear that our team remembers you from... More 

Orlando, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

I love this hotel. It is very clean, perfectly located- rooms are very large and the restaurant in the lobby is pretty good. Highly recommend this place for anyone visiting this area. You will not be disappointed.

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for your kind words about your visit to Royal Park. We are pleased that you consider us the only place to stay when you are in town. Our team is particularly appreciative of your rooms and restaurant feedback. I am thankful that you have given us such a positive recommendation to others who will visit the TripAdvisor site.... More 

Davidson, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

I've read some good and bad reviews on here ..but our experience was great. We traveled in over the Thanksgiving holiday.. We got in a few hours early and called to see if we could check in early. Not a problem... We had our choice of a crib or pack n go for our son ... we took the crib... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are delighted that you enjoyed Royal Park so much that you chose to share your experience with others. Our team was overjoyed to hear your comments when presented to them at our morning meeting. I am thrilled that you found our staff, warm, accommodating and polite and that we were able to provide you and your family with all... More 

London, United Kingdom
Top Contributor
194 reviews 194 reviews
49 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went here with extended family for Thanksgiving dinner.mthis was very good. The staff were attentive and friendly and the buffet was extensive and generally very good. The one thing that LRG this down for me is that they only had white Turkey breast which was fairly dry and no brown meat. When we asked for brown meat that was... More 

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JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for coming to our Thanskgiving buffet with your family this past week. I am so pleased that you found our staff friendly and attentive and the buffet having almost enough selections to make this holiday a perfect day. I have sent your comment to our culinary team for their knowledge for future Thanksgiving buffet menu planning. Dark turkey... More 

Dearborn, Michigan
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We only spent one night but enjoyed the hotel. We actually live only an hr away but thought it would be fun to treat ourselves after a holiday celebration rather than drive home. The hotel is lovely, the reception staff gave us a friendly warm welcome. We found the room to be very comfortable, nice bed with good linens, a... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for your kind words about your recent visit to our hotel. I am so glad that you chose to stay with us after your holiday celebration and experience our own brand of hospitality - service that is warm and welcoming. We value your recommendation to other readers and appreciate this referral. Our housekeeping team was delighted to learn... More 

1 review
5 of 5 stars Reviewed November 4, 2014

We travel to this area frequently, and always stay here. We can walk to downtown Rochester with its restaurants and shops, or along the Paint Creek Trail to enjoy the outdoors. Customer service is top-notch, and caring. The rooms are very clean and offer all the amenities. Yes it is expensive, but the prices are in line with other 5-star... More 

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are delighted to learn that you select Royal Park as your oasis away from home when in the Rochester area. I know our team is thrilled to hear that the service is top-notch and our people are caring - this is very important to all of us. We are so fortunate to be located in this community where our... More 

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Additional Information about Royal Park Hotel

Address: 600 E. University Drive, Rochester, MI 48307
Location: United States > Michigan > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Park Hotel 4*
Number of rooms: 143
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Also Known As:
Royal Park Rochester

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