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Royal Park Hotel

4.0 of 5 600 E. University Drive, Rochester, MI 48307
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Certificate of Excellence 2014
Royal Park Hotel
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Royal Park Hotel
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213 reviews from our community

Traveler rating
    141
    50
    12
    3
    7
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36
58
10
72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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1 review
5 of 5 stars Reviewed 3 weeks ago

We travel to this area frequently, and always stay here. We can walk to downtown Rochester with its restaurants and shops, or along the Paint Creek Trail to enjoy the outdoors. Customer service is top-notch, and caring. The rooms are very clean and offer all the amenities. Yes it is expensive, but the prices are in line with other 5-star... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a very clean and nicely decorated hotel. It is walking distance to many great restaurants as it is at the heart of downtown Rochester. For the price, I felt the service was disconnected. The greetings were shallow and the valet men made you feel less than welcome as they cock the doors open for you in a manner... More

Was this review helpful? Yes 1
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for taking the time to tell us about your experience at Royal Park. It is important to us to hear every comment and use them as learning tools for our staff. I am disappointed that our greeters were less than welcoming to you upon arrival and our lounge staff was not as knowledgeable about our selections as they... More

Rochester, Michigan
Senior Contributor
21 reviews 21 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An establishment worthy of royalty..... First class ....Five Stars... The restaurant and covered outdoor dining area...stellar... The chef actually came out of kitchen to assist me in my choices ... Being Gluten fee (medical)... Accommodated me in every way possible

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for your kind words about Royal Park Hotel. I have shared your comments with our team and they were delighted that you felt we were First Class and Five Stars. We make every attempt to honor the culinary wishes of every guest that joins us for a meal. I am so happy that our Chef was able to... More

Ann Arbor, Michigan
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 16, 2014

My wife and I stayed one night recently and loved our 24 hours at the hotel. This is a diamond in the rough, tucked away off of Main St Rochester. The front desk was warm and welcoming, they even called our room after we got up there to see if everything was to our liking, nice touch. We had interaction... More

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are so thankful that you took the time to tell us about your visit to Royal Park and appreciate your kind words about our staff and your experience. it is wonderful for me to see that our staff was warm and welcoming as we strive to make every guest feel as if they were home - even if only... More

East Lyme, CT
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 9, 2014

What may bring you to Rochester, MI is your own business, but if you go, the Royal Park Hotel is the place to stay. Rochester, MI is a nice little town about 40 min north of Detroit. The hotel is off the main street next to a residential neighborhood. It is next to a nice stream that claims to have... More

Was this review helpful? Yes 1
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for visiting with us and taking the time to offer kind words about Royal Park Hotel. We are delighted that you enjoyed yourself and are recommending us to others - especially our Terrace rooms. While I am happy that you found the physical property appealing, I am particularly pleased that you found our team members to be friendly... More

Rochester, NY
Top Contributor
55 reviews 55 reviews
22 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed October 9, 2014

We were in town this past weekend for the Detroit Lions game. I found out about this hotel on the tripadvisor forums, and decided to stay here to try something new. I was very excited to stay here since I am originally from Rochester Hills, but unfortunately my husband and I were pretty disappointed with this hotel. When we arrived... More

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for taking the time to write to us of your experience with our hotel. We appreciate your comments and are utilizing your words to further enhance our team's ability to meet and exceed guest expectations. I have personally met with our directors individually and addressed their opportunities for improvement as presented by your personal experience. I do hope... More

BERKLEY
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 2, 2014 via mobile

My husband and i went here to celebrate our anniversary since we had our wedding at royal park. I dont know if i will ever go back again. We had the calamari which was good and then we ordered the lobster bisque. The soup didnt taste like how i thought lobster bisque should taste and it wasnt hot. I only... More

Was this review helpful? Yes 1
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

I am so disappointed to hear of this experience with us. We never want a guest to tell us that they may not ever come back. Our lobster bisque is the number one seller on the menu and has been in the top five of items sold over the past seven years. Please accept my apology and those of our... More

Stuttgart, Germany
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 24, 2014

I have been to dozen of hotels ind dozen cities in the US in all categories. The Royal Park has positvely stood out. It has class, nice rooms, and very good food (especially the New York breakfast). I can really recommend this hotel.

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

WOW! We are delighted that you enjoyed Royal Park Hotel so much that you have stated we are the best hotel that you have stayed in while traveling the U.S. Our staff was buzzing when I posted your comments on our board for all to see. Thank you for the wonderful guest room and food comments - our people take... More

Ann Arbor, Michigan
Top Contributor
70 reviews 70 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 21, 2014

The property is beautiful, an excellent restaurant, great ambiance. Bed's are luxurious, good exercise facility, bikes to use around down town. The only thing missing from the hotel is a true destination close by.

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

Thank you for your kind words about our hotel. They are appreciated by all of us at Royal Park. At this morning's All Manager Meeting I presented your comments and everyone was smiling from ear to ear. They were thrilled that your experience with us was so enjoyable that you offered to everyone through Trip Advisor. While there is no... More

Ludington, Michigan
Top Contributor
71 reviews 71 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 16, 2014

In an out of the way location in Rochester, Michigan is one of the finest hotels I have ever visited! Great service from the small staff and beautifully appointed rooms. The downtown shopping area is within walking distance and there is a bike trail nearby.

Was this review helpful? Yes
JayHaratsis, General Manager at Royal Park Hotel, responded to this review

We are grateful that you enjoyed your visit to Royal Park Hotel and delighted by your wonderful comments about out property and our service team. When I presented your review to the team, there was an outbreak of applause and 'woo-hoos' from all. This is what all of us live for. We are so fortunate to be part of the... More

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Additional Information about Royal Park Hotel

Address: 600 E. University Drive, Rochester, MI 48307
Location: United States > Michigan > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Park Hotel 4*
Number of rooms: 143
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Also Known As:
Royal Park Rochester

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