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American Heritage Inn

1681 E. Grand River Avenue, Portland, MI 48875
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1 room 1 guest
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37 Reviews from our TripAdvisor Community

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14
4
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (8)
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Mecosta, MI
Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago

The decor was old, needed an update. Entrance was difficult to find as the signage was small and there were 3 businesses as you turned into the drive. There was no one at the front desk at 3:00 (check in time) had to wait for her to fold a sheet. There was no one at front desk at check out... More 

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Alexandria, Virginia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 3, 2015

Impromptu stay here last night as we were driving and weren't sure how far we'd get, based on decent trip advisor reviews, price and location I selected it and was pleasantly surprised when the hotel was nicer than I expected, great service, and a great price. They have a free continental breakfast which was decent with bagels and toast, cereals,... More 

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Newport, Rhode Island
1 review
3 of 5 stars Reviewed May 28, 2015

My wife and I stayed one night on a trip from Holland MI to Rhode Island having the Motel recommended at a nearby convenience store. We found it to be a comfortable stay with a welcoming staff. After leaving we discovered some valuables were missing, couldn't find them in the car, and really looked hard. Called the motel and the... More 

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Michigan
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 26, 2015

My family and I stayed here for one night as a little getaway. The room was clean and the breakfast is hot and tasty. It's quiet in this hotel which is nice. The pool was fun for the kids. The door to our room was a little tricky to open but the hotel let us know that before going up... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 29, 2015

My husband & I renewed our wedding vows & decided to stay at the local hotel for convenience & to have the chance to get away for a night from our home kid free. First of all our room was disgusting there was literally duck tape around the entire doorway of the floor to the wall when we walked into... More 

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Travelers are raving about these Portland hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 23, 2015

The guy that works there has the worst customer service .The girls were great and very polite. Him i think he was all about making buck. Not sure if I'll go back.My room had issues with the door not working I guess battery's were going dead. Got a new room and it had the same iaaue. So I just went... More 

Was this review helpful? Yes 1
Gastonia, North Carolina
2 reviews
5 of 5 stars Reviewed October 23, 2014

This place is located at exit 73 off of I-96; about 15 miles west of Lansing. It was clean, updated, and quite. Everything I look for on business travel. The beds were comfy, the shower has pressure, the pool and hot tub are nice. It also has a river walk path right off the back of the property. All of... More 

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Mike1681, Manager at American Heritage Inn, responded to this review

Thank you for taking time to review our hotel. This will help future guest while choosing right hotel. Hotel Staff More 

Cape Carteret, United States
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 23, 2014

Stinks of smokers residue. Security chain had been ripped from its mount and reattached (loosely) with one drywall screw. Dead and dying bugs (roly polys and beetles) in the bathroom. Rock hard beds. Very happy to leave after one night. Not nightmarish but definitely substandard.

Was this review helpful? Yes 3
Mattawan, Michigan, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 11, 2014

When we brought our group here (7 rooms) for an East Lansing convention in March of 2014, the hotel ran out of bath towels and told us we could "check back" in the morning to see if there were any available for our early morning showering. At least 3 rooms of our people had to share TOWELS with roommates in... More 

Was this review helpful? Yes 4
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 8, 2014 via mobile

When this hotel was first built it was amazing, but that's when it was first built there has not been much updating since. The hot tube and pool are really nice and the staff is always happy to accommodate us. The hotel and rooms just need some work.

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