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Quality Inn & Suites

2.5 of 5
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1720 Hancock Street, Port Huron, MI 48060
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Quality Inn & Suites
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Ranked #6 of 10 Hotels in Port Huron
A recent review
4 of 5 stars reviewed 5 days ago
Robax London, Canada
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112 Reviews from our TripAdvisor Community

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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (24)
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London, Canada
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived two g f. Right off the bridge.checked in quickly...great service. Spent the day shopping. Back to our room decided to call a cab to enjoy an eve. At cheap Charlie's. They had our request in ten min. Also a great pool and is open till eleven. Breakfast is included..during the week for 99.00 plus tax. Thankyou.

Was this review helpful? Yes 1
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Decided to take the family over the border for the night and do some shopping. We booked our room at the Quality inn and suites and are so glad we did. The room was clean and modern and came with DirecTV with all the movie channels. Kids we super happy about that. The pool was clean as well as the... More 

Was this review helpful? Yes 1
Clinton Township, Michigan
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

I rented a King with a whirlpool tub, the room was very small but cute in a way. The area is junky and dirty. The guy at the desk took 2 tries before our room key was activated leaving us all standing with bags in our arms waiting for him to get it right... the breakfast was the normal free... More 

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Port Huron, Michigan
1 review
2 of 5 stars Reviewed 2 weeks ago

i heard joe the manager and the older lady that does the breakfast talking very rude about the mantience man and another front desk lady so rude u two shame on you both, i met the maintiance man he was very nice young man.

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Grand Island
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent place to stay. Had a king room the first night, and everything was great. Decided to spend one more night, being a Saturday, prices went up and had to have a two bed room. That was also vary nice. We were on 4th floor and they are doing renovation up there, we had all new carpet, but no refrig... More 

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Saint Thomas, Canada
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed at this hotel several times and recommended it to my husband and his golf buddies who were all content with the hotel including the breakfast, hot tub and pool. Good location for shopping, golfing and going to restaurants. Front desk staff, Jack and Joe, very helpful. Jack's wife usually prepares the breakfast and does a great job.

Was this review helpful? Yes 1
gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

Base747, Thank you for all the great compliments and recognizing certain staff by name. It really means a lot to us and we hope we have the chance to provide you with great customer service again. Have a great day, Joseph Ellis Assistant Manager Quality Inn & Suites Port Huron (810) 987-5999 More 

Lansing, Michigan, United States
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 27, 2015 via mobile

We arrived in town at the worst possible moment. Every Friday night there is a car cruise down the main strip. Bumper to bumper traffic. Took us 10 minutes to go half a mile. Once we finally arrived at our destination after our two hour drive enduring construction and the local traffic, I was pleasantly surprised at the amenities we... More 

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gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Saint Thomas, Canada
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 18, 2015

My husband and I had a lovely overnight stay at the Quality Inn & Suites as we have come to expect. The staff is always friendly and kind. We stayed in one of the newly renovated room and it was very well done. Our only complaint was that our TV kept freezing on different stations and since the Inn was... More 

Was this review helpful? Yes 1
gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

Wendyf589, Thank you for taking time to review and recommend our location. We are delighted you approved of the renovations and enjoyed so many facets of the hotel on your stay. We hope we see you again on your next trip to town. Joseph Ellis Assistant Manager Quality Inn & Suites Port Huron (810) 987-5999 More 

South Padre Island, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 1, 2015

I checked in and used the microwave in the breakfast room to heat a frozen meal.While I was eating I used the rest room and someone walked off with my prescription eye glasses.Then a bunch of people came and stood near me and talked loudly while I was trying to eat and as soon as I finished the last bite... More 

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gmmi370, Manager at Quality Inn & Suites, responded to this review

John, I truly apologize for the experience on your recent stay. I understand you were bothered by some of our guests who treated you rather rudely. I can understand that and I hope you were able to find your eye glasses. Your satisfaction is important to us so I hope we would have another chance to make it right. We... More 

Livonia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 27, 2015

This is a nice hotel and is only 1/2 mile from the Saint Clare River. The staff are very nice and friendly. There is a hot breakfast every morning included with your stay. Shopping areas are all around and so are many great restaurants. I highly recommend this hotel for families. There is a indoor swimming pool, a hot tub... More 

Was this review helpful? Yes 1
gmmi370, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to leave feedback on your recent stay at our location. The location of our hotel to many of the amenities in town has always been a top quality to our guests. We are just minutes from all the shopping & restaurants the town has to offer. Please come check us out on your next... More 

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