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Quality Inn & Suites

Certificate of Excellence
2.5 of 5
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1720 Hancock Street, Port Huron, MI 48060
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Quality Inn & Suites
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Ranked #6 of 9 Hotels in Port Huron
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 22, 2015
wright18 Bruce Peninsula, Canada
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99 reviews from our community

Traveler rating
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    8
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    8
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28
24
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bruce Peninsula, Canada
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 22, 2015

I have stayed at this hotel more than 15 times over the last few years. Its location is great, just off the bridge. The staff is great, Jack is the man! Breakfast is beyond the usual, eggs, bacon or sausage, waffles, fruit, great coffee, etc. Pool facilities are nice if there are not a ton of people, hot tub is... More 

Was this review helpful? Yes 1
gmmi370, Manager at Quality Inn & Suites, responded to this review

We are beyond thrilled that you enjoy our hotel so much that you visited over 15 times recently. It honestly means a lot and we are extremely grateful. Thank you for reviewing our breakfast, pool area, and even our staff. It is very important for guests to see other guests opinions on these crucial offerings the hotel has. And I... More 

linzmkin
Contributor
18 reviews 18 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 25, 2014

We stayed at this hotel for a weekend away without the kids. One look at the pool area made me wish we had brought them. WHEN we come back with the kids we will be staying here. We had the room with a kingsize bed. When we checked in the light in our bathroom was burnt out. We notified front... More 

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gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

Wow! It sounds like you had a great time and we are glad to hear it. We appreciate all the compliments and I will be sure to share this feedback with the rest of our team and in all the departments you mentioned. I assure you we will use this feedback as motivation and a tool to better ourselves for... More 

London, Canada
2 reviews
5 of 5 stars Reviewed December 23, 2014

I am a Choice Hotel member and visit them often. I ran into a problem when I left several receipts at home when picking up items in Port Huron. I needed the receipts for customs when I returned to Canada. I tried several stationery stores and no where could I find a place that I could use their computer and... More 

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gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for the kind feedback regarding one of our Front Desk employees, Jack. We always strive to be as kind and friendly as possible to all people, not just our guests. I am glad that policy is paying off and we hope you stay with us the next time you visit town! Have a great day, Joseph Ellis Assistant... More 

Guelph, Canada
1 review
4 of 5 stars Reviewed December 1, 2014

Scored a great Priceline deal for this hotel. Called and asked for both my friend and I to be put in King rooms, and we were. Check in was fast and efficient, we both had King rooms on the second floor. Nice linen, happy with the cleanliness and the layout of the room. Front desk was helpful when we needed... More 

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gmmi370, Manager at Quality Inn & Suites, responded to this review

Jane D, We appreciate the time you took to post your review of the hotel on this website. We are encouraged by the fact that you felt so good about your prior stay that you took so much time to go into detail about your experience. We try very hard to accommodate all guest no matter where they make their... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 21, 2014

Our family decided to stay here before driving back to Maine then next morning. The room was enormous and there was plenty of room for the kids to play which was really nice. Everything was clean and tidy and in working condition. The kids loved the pool and play areas. Breakfast was included, which was nice. They had a decent... More 

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gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

Jessica, Thank you so much for the kind words. We re delighted you enjoyed your stay and so much about the hotel. Your words are encouragement as we continue to try to improve and make it so every guest has one as enjoyable as yours. Thank you so much, Joseph Ellis Guest Relations Manager Quality Inn & Suites Port Huron... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 2, 2014

Stayed here for one night. Room was spacious and comfortable. WiFi was free and worked fine. The free Continental Breakfast is way more than suggested. It included sausage,eggs,and tasty little danishes along with juices, fresh fruit,yoghurt and hot beverages along with breakfast breads. This is the third time we have stayed at this property and highly recommend it for a... More 

Was this review helpful? Yes 1
gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

Robert M, It is nice to know you enjoyed so much of the hotel. From the room to the WiFi to the breakfast you were impressed and that means so much coming from our guests. We strive everyday to give the best experience possible and we are glad to hear it paid off in this case. We would be delighted... More 

Southfield, Michigan, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 19, 2014

Be very careful not to leave anything behind when you check out of your rooms. My friend left her Computer plugged in behind the drapes, and called them to let them know, and was told it was no longer there! Apparently, whomever cleaned the room hit the jackpot! So please be careful when leaving, please carefully check for any belongings,... More 

Was this review helpful? Yes 1
gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

CherlyneLaird, I apologize for any inconveniences on your friends past stay. I am not aware of any computer being found. If she would like to discuss this issue with me, please have her contact me at the hotel. Have a great day, Joseph Ellis Guest Relations Manager Quality Inn & Suites Port Huron (810) 987-5999 More 

Oshawa
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 16, 2014

Clean spacious room. Great breakfast, hot and cold food. Fruits, yogurt, eggs and sausage. Used it as a stop over point on our trip to the Midwest. Right across the border, and close to gas stations and the highway.

Was this review helpful? Yes
gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

OshawaDiver, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Joseph... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 14, 2014 via mobile

We stayed here 1 night just as a jumping off point for a trip through Michigan. Very pleasantly surprised. Large comfortable clean room. The breakfast was more than just continental, included eggs and sausage patties - also fresh fruit, yogurt and the other usual things with a continental breakfast. Within walking distance of Bluewater Bridge and the lovely Port Huron... More 

Was this review helpful? Yes
gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

Paul M, We are glad you enjoyed your stay and our breakfast as well. We always seek to give our customers a clean and comfortable stay as well as offer them a great breakfast to start their day. We're honred you recognized us for our efforts and we would be delighted to see you again in the future. Have a... More 

tillsonburg, ontario
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 3, 2014

My husband & I stayed there for one night. We had no reservation but were able to get a room with no problem. We arrived there in the morning and were able to get in the room right away - no waiting for housekeeping. The room was spacious & clean and the beds were very comfortable. Didn't get to use... More 

Was this review helpful? Yes 1
gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

Debry, Thank you for all the compliments. We are glad we were able to provide you with a great nights stay and we would be glad to have you back again on your next trip to town. Thank you so much, Joseph Ellis Guest Relations Manager Quality Inn & Suites Port Huron (810) 987-5999 More 

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