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Quality Inn & Suites

2.5 of 5
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1720 Hancock Street, Port Huron, MI 48060
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115 Reviews from our TripAdvisor Community

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Traveler rating
    37
    49
    11
    8
    10
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34
27
8
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (115)
  • Mar-May only
    (24)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (14)
All months
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I only stayed one night but the Hotel had everything I needed. I like a whirlpool and they had a very clean one. It could have been warmer but I know they are restricted on the temp they can set them at. The air in my room wasn't as cold as I like it, but it rarely is, regardless of... More 

Was this review helpful? Yes 1
Zurich, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

when we got there they quoted us 2 different prices. not the one we were quoted. when we got to our room the a/c sounded like a 747. their maintenance man they said had gone home so they moved us to 3 different rooms before we found one that didn't smell like mildew or had a decent a/c. when we... More 

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London, Canada
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed July 29, 2015

We arrived two g f. Right off the bridge.checked in quickly...great service. Spent the day shopping. Back to our room decided to call a cab to enjoy an eve. At cheap Charlie's. They had our request in ten min. Also a great pool and is open till eleven. Breakfast is included..during the week for 99.00 plus tax. Thankyou.

Was this review helpful? Yes 2
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 29, 2015

Decided to take the family over the border for the night and do some shopping. We booked our room at the Quality inn and suites and are so glad we did. The room was clean and modern and came with DirecTV with all the movie channels. Kids we super happy about that. The pool was clean as well as the... More 

Was this review helpful? Yes 2
Clinton Township, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 27, 2015

I rented a King with a whirlpool tub, the room was very small but cute in a way. The area is junky and dirty. The guy at the desk took 2 tries before our room key was activated leaving us all standing with bags in our arms waiting for him to get it right... the breakfast was the normal free... More 

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Port Huron, Michigan
1 review
2 of 5 stars Reviewed July 14, 2015

i heard joe the manager and the older lady that does the breakfast talking very rude about the mantience man and another front desk lady so rude u two shame on you both, i met the maintiance man he was very nice young man.

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Grand Island
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 4, 2015

Excellent place to stay. Had a king room the first night, and everything was great. Decided to spend one more night, being a Saturday, prices went up and had to have a two bed room. That was also vary nice. We were on 4th floor and they are doing renovation up there, we had all new carpet, but no refrig... More 

Was this review helpful? Yes 1
Saint Thomas, Canada
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 30, 2015

Have stayed at this hotel several times and recommended it to my husband and his golf buddies who were all content with the hotel including the breakfast, hot tub and pool. Good location for shopping, golfing and going to restaurants. Front desk staff, Jack and Joe, very helpful. Jack's wife usually prepares the breakfast and does a great job.

Was this review helpful? Yes 1
gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

Base747, Thank you for all the great compliments and recognizing certain staff by name. It really means a lot to us and we hope we have the chance to provide you with great customer service again. Have a great day, Joseph Ellis Assistant Manager Quality Inn & Suites Port Huron (810) 987-5999 More 

Lansing, Michigan, United States
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 27, 2015 via mobile

We arrived in town at the worst possible moment. Every Friday night there is a car cruise down the main strip. Bumper to bumper traffic. Took us 10 minutes to go half a mile. Once we finally arrived at our destination after our two hour drive enduring construction and the local traffic, I was pleasantly surprised at the amenities we... More 

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gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Saint Thomas, Canada
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 18, 2015

My husband and I had a lovely overnight stay at the Quality Inn & Suites as we have come to expect. The staff is always friendly and kind. We stayed in one of the newly renovated room and it was very well done. Our only complaint was that our TV kept freezing on different stations and since the Inn was... More 

Was this review helpful? Yes 1
gmmi370, Guest Relations Manager at Quality Inn & Suites, responded to this review

Wendyf589, Thank you for taking time to review and recommend our location. We are delighted you approved of the renovations and enjoyed so many facets of the hotel on your stay. We hope we see you again on your next trip to town. Joseph Ellis Assistant Manager Quality Inn & Suites Port Huron (810) 987-5999 More 

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