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All 3 Pontiac hotels

Courtyard by Marriott Detroit Pontiac/Bloomfield

3.0 of 5
3555 Centerpoint Parkway, Pontiac, MI 48341
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Courtyard by Marriott Detroit Pontiac/Bloomfield
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Ranked #3 of 3 hotels in Pontiac
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60 reviews from our community

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Date Rating
New York City, New York
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 29, 2013 via mobile

My husband and I stayed at the Courtyard when we came into town for a conference. We had planned on staying at the Marriott Hotel directly across the street from the Courtyard (since that was where the conference was being held) but it was booked by the time we got around to making reservations. The Courtyard is a perfectly fine... More

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Silviya S, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review
May 2, 2013

Hello, Thank you for taking the time to fill out a review for our hotel. I apologize about the issues you had encountered during your stay. If you would like to discuss this further, please contact me at the hotel 248 858 9595. Thank you! Have a good weekend! More

T.o.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 6, 2013

Staryed at the Courtyard Marriott in Pontiac MI the weekend of March 30/13. Hotel is your standard Courtyard design and set-up with free wifi. The rooms are basic, standard and are ok. The rooms could use a general refreshening, but are fine if you are looking for a standard room for the night. My room also had a a small... More

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Silviya S, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review
April 11, 2013

Hello, Thank you for taking the time to share your feedback. I wish you had a better experience at our hotel. We do acknowledge the fact that the rooms could use refreshing. That is why we constantly try to improve our property. On regular basis we make certain improvements that would be a benefit to our guests, the addition of... More

Frankfurt, Germany
1 review
2 of 5 stars Reviewed January 26, 2013

I did stay this week from Monday to Friday. The cleanliness, comfort, roominess of the room was adequate and to no degree objectionable. I appreciated the friendly personel and good breakfast. Check in and out were quick and seamless. What left me frustrated was the fact that you did allow teens to book rooms to celebrate a party in the... More

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Silviya S, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review
February 4, 2013

Hello, Thank you for taking the time to share your feedback with us. To be honest I am not sure about the event you are referring to. The hotel has a strict no party policy and we do not allow underage guests staying at the hotel without parental supervision. Regardless, I will be more than happy to discuss this further... More

Travelers are raving about these Pontiac hotels

London, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2013

Stayed at this hotel in October while shopping in Michigan. Hotel is close to the large outlet mall Great Lakes Crossing. Comfortable stay with flat screen television, coffee maker, microwave, and fridge. Going back on the weekend.

Was this review helpful? Yes 2
Silviya S, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review
February 4, 2013

Hello, I am glad that you enjoyed it here at our hotel. Hopefully, you were able to find some deals at the mall! See you next time! Take care. More

Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 1, 2012

I am dissatisfied with the Courtyard Pontiac Bloomfield hotel and I haven't even made it there yet. I purchased a night at their hotel and went to the hotel website for specifics on the hotel. There is nothing that I could find on the site which states the hold fee of $100, which was quoted to me by Shalanda the... More

Was this review helpful? Yes 1
Silviya S, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review
February 4, 2013

Hello, Thank you for taking the time to share your feedback with us. I want to follow up with you in regards to your comment. The $100 authorization amount is not mentioned anywhere on the website because if you use a credit card the authorization won’t show up on your account; if you use a card associated with checking account,... More

Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed November 13, 2012

The hot water system failed on two consecutve mornings (11/12 and 11/13). While I understand that systems fail, but after receiving a letter of apology from the manager after the first incident, having to wake up to a cold shower the second day, I find inexcusable. My disappointment was also for the staff. They were not trained to manage the... More

Was this review helpful? Yes 1
Silviya S, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review
November 13, 2012

Hello, I know we spoke earlier in regards to this issue. The hotel did everything possible to fix the issue immediately. However, it took a couple of hours for technicians to come and fix the boilers. As I mentioned, one of the boilers was fixed yesterday (Monday) so the problem was solved at 8:30 am. We had to order a... More

Philadelphia, Pennsylvania, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2012

I needed a clean safe place to stay for I wasn't sure how long. I was suppose to stay by myself and when the hospital discharged my mom days before we could leave to come home to my house the hotel said nothing and did not change my rate. When checking in I mentioned I preferred using the stairs and... More

Was this review helpful? Yes 1
Silviya S, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review
November 8, 2012

Thank you for the lovely comment! I appreciate you taking the time to share your feedback with us. I will pass your comments to the team. They will be very happy to hear that. We wish you and your mom all the best! Please take care More

Scottsdale, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 5, 2012

I frequently (once a month) stay at this place, primarily for business reasons. It is a comfortable hotel, and the staff is extremely attentive. But over time, it had deteriorated in terms of decor and amenities. There is a workout room, but at least one of the pieces of equipment isn't working any time I'm there. The ice machines on... More

Was this review helpful? Yes 1
Silviya S, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review
November 13, 2012

Hello, Thank you for taking the time to fill out a review for us. I appreciate your comments about our team. That was very nice of you. I also appreciate the honest feedback. Recently, we've had challenges in our maintenance department and not everything is up to standard. We are currently working to get the hotel's condition improved so I... More

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 26, 2012

We were dissappointed because we were told that the room would have a jacuzzi tub. When we arrived at the hotel we found out that there were very few jacuzzi suites. There would have been a huge price difference. We were looking for a romantic weekend getaway. There were no perks: no jacuzzi, champagne, chocolates. Just a room with a... More

Was this review helpful? Yes 1
michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2012

I used Priceline to book a hotel that was in an area close to The Palace of Auburn Hills. This Courtyard Marriott was chosen for us based on a 3 star rating (Priceline) & our price negotiation. Based on the price we paid for that evening, I would rate this hotel as very good. I didn't feel it was a... More

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Additional Information about Courtyard by Marriott Detroit Pontiac/Bloomfield

Also Known As:
Courtyard By Marriott Detroit Pontiac/Bloomfield Hotel
Courtyard By Marriott Detroit Pontiac/Bloomfield Hotel Pontiac
Courtyard Pontiac
Pontiac Courtyard
Pontiac Marriott
Address: 3555 Centerpoint Parkway, Pontiac, MI 48341
Phone Number:
Region: United States > Michigan > Pontiac
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Pontiac
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Courtyard Detroit Pontiac is just west of I-75 and convenient to the surrounding communities of Bloomfield Hills, Auburn Hills, Troy, Rochester Hills and Birmingham. If you're in town for business, the Courtyard Detroit Pontiac can serve as your home while visiting, Chrysler, Volkswagen, EDS/Hewlett Packard, and Oakland University. This Pontiac hotel is also just minutes from Alpine Valley and Pine Knob Ski Resorts, Great Lakes Crossing Mall, DTE Music Theater and numerous fine and casual dining venues. Guests at this Courtyard Detroit Pontiac can enjoy breakfast at the Courtyard Café, an evening Manager's Reception every Wednesday as well as a refreshing dip in the indoor pool. With five different room types, some with mini-fridges and microwaves, this Pontiac hotel is the perfect spot for all types of travelers. For kids, we offer the Nickelodeon Your Stay Program - a great way to help your little traveler enjoy their stay. ... more   less 
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