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Courtyard by Marriott Detroit Pontiac/Bloomfield

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3555 Centerpoint Parkway, Pontiac, MI 48341
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1 room 1 adult
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112 Reviews from our TripAdvisor Community

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Grand Rapids, Michigan
Level Contributor
75 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was recently renovated and quite nice (it was a bit crowded with a king size bed, desk, and a small sofa, but it worked out okay). The bed was comfy, towels large as well as soft, and the room was quiet. I was most impressed by the customer service as my computer was balking when I tried to... More 

Helpful?
Thank Joy W
GMCYPONTIAC, Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Dear Joy W, Thank you so much for the warm review! It's always a pleasure to hear a good review from a great guest such as yourself. We really enjoyed having you stay with us and I am glad to hear that the service during your stay was terrific as well. I will be sure to share this review with... More 

Colorado Springs, Colorado, United States
Level Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in the final stages of renovation so didn't have all the amenities but, for me, it fit the bill. Extremely courteous staff, fast and efficient check in, brand new furniture in the room, and an elliptical in the exercise room - what I expect as standard for a Marriott property. What I didn't expect was to walk... More 

Helpful?
Thank Sammy P
GMCYPONTIAC, Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Dear Sammy P, Awesome review! Thank you so much for taking the time to write such kind words about our hotel. We have really been working on our Guest Service skills so it makes me glad to hear about the staff going the extra mile for amazing guests such as yourself. We really hope to see you again next time... More 

Wilmington, Delaware
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel has nearly completed a total rennovation and looks almost brand-new. Only the pool and the breakfast/bar area is not complete. Staff was courteous. Room was clean except for extremely dusty coat hangers evidently leftover from the remodeling. The room was smaller than typical for a Courtyard. All furniture was new. The room was completely dominated by a king-size... More 

Helpful?
Thank TimPegJohn
GMCYPONTIAC, Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Dear TimPegJohn, Thank you for taking the time to review our property. I am sad to hear that you did not find the renovations to your liking. Perhaps on your next trip in, if you stay at our property, we can locate a room type that is bigger such as our extended king or extended double. As for the computers... More 

Seoul, South Korea
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for one night on the day our shipments came from abroad. We chose this hotel because of its brand. It seemed to be quite an old building. Since we did not need a big room and it was not much expensive, I will say that our stay was not so bad ... although it was a bit chilly (on... More 

Helpful?
Thank Liverholic
GMCYPONTIAC, Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Dear Liverholic, Thank you for taking the time to review our property. As the hotel itself was built in the mid-90's we have just about wrapped up a renovation. This would include brand new guest rooms, lobby and Bistro. We have been undergoing the renovation since mid-November so a lot has changed since your stay in September. We do have... More 

Michigan
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Had a fire in my apartment and we were given funds to stay in a hotel for the night. We chose here, mainly for the Marriott brand and its location to our place. There was significant construction ongoing to the rooms and lobby and appropriate signage. The onsite manager and staff were courteous and friendly. I'm Marriott Silver and they... More 

Helpful?
Thank Aaron M
GMCYPONTIAC, Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Dear Aaron, I am glad to hear that you enjoyed your stay (aside from the construction of course). We are currently in the last stage of the renovation and we hope you will have a chance to stop by once we have wrapped it up. I am also glad to hear that the staff was accommodating for you as we... More 

Level Contributor
108 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

This seems to be the year for renovating Marriott properties in MI. Our room was newly renovated and looked great! The breakfast was excellent in the morning. Lots of fruit choices to go with the oatmeal I had. The hotel is very quiet even with the construction. They have a ways to go to finish the construction, but be patient... More 

Helpful?
Thank Melissa W
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you for choosing to stay with us here at the Courtyard Pontiac! We take great pride in making sure our guests needs are not only met but exceeded and we are so happy to see you enjoyed your stay with us! We are very excited about the completion of our renovation and do hope that you will stay with... More 

Rochester NY
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 12, 2015

This is one of the oldest Courtyards I've ever seen. Nothing has been done to it since it was built. In fairness, the price was reasonable for the area and it was kept fairly clean. You can get a continental breakfast for about $6.

Helpful?
Thank rstev3
GMCYPONTIAC, Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Dear Rstev3, Thank you for taking the time to review our hotel. You are absolutely correct, this is one of the oldest looking Courtyards in the entire country. But, the good news there is that we are currently undergoing a renovation. This will include our rooms, lobby and the addition of the Bistro. This will also change the set up... More 

Naperville, IL
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 2, 2015

I like Courtyards because of the new lobby design with Starbucks and great breakfast options. This property hasn't been renovated and the rooms are as shabby as the lobby. The prospect of a stale buffet in a shabby lobby isn't appetizing. Will probably look for a Starbucks nearby. Won't stay here again.

Helpful?
Thank NaperNewf
GMCYPONTIAC, Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Dear NaperNewf, Thank you for taking the time to review our hotel. I am unsure if you noticed our banner or signs located in the lobby and front desk area but we are currently going through a renovation. This will include the rooms, lobby and of course the addition of the Bistro. Our renovation will be completed towards the middle... More 

Travelers are raving about these Pontiac hotels

Ohio
Level Contributor
117 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 1, 2015 via mobile

We stayed here on Halloween night after visiting nearby friends. The check-in was friendly and efficient. Our room was on the top (4th) floor and was quiet, clean and comfortable. The bed was was very comfortable. Nice breakfast area, but for the price of the room the breakfast buffet should have been complimentary. I had a small bowl of cold... More 

Helpful?
Thank Lisa H
GMCYPONTIAC, Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Dear Lisa H, Thank you for taking time out of your day to give us a nice review. I am pleased to hear that the staff made your stay a good one from check in to check out. We do charge an $8.95 per person charge for the buffet but soon will be switching over to the Bistro during our... More 

Arlington, Virginia
2 reviews
3 of 5 stars Reviewed September 9, 2015

We got married and had our reception about a mile from this hotel, so we used it for our guest's room block, and stayed here ourselves on our wedding night. Overall it was a good experience, although I was never overly impressed. As far as the room block went, I had to request additional rooms multiple times. There was no... More 

Helpful?
Thank Erin8527
GMCYPONTIAC, Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Dear Erin8527, Thank you for taking the time to review the property. Congratulations on the marriage and I hope that the wedding life is treating you both well. I apologize for the wedding block situation, it is something that we have certainly worked on since the time of this review. As for our breakfast, we are switching over to the... More 

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