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Courtyard by Marriott Detroit Pontiac/Bloomfield

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3555 Centerpoint Parkway, Pontiac, MI 48341
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1 room 1 guest
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Courtyard by Marriott Detroit Pontiac\/Bloomfield
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101 Reviews from our TripAdvisor Community

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Traveler rating
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    22
    13
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winston Salem, North Carolina
Level Contributor
266 reviews
207 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this property for one night in room 429 a double/double room while working in Troy. This is a good older property that is beginning to show its age and isn’t as current as competitive properties from Hilton, like Hampton or Hilton Garden Inn. PRO’s • Quiet • Very good beds (although doubles not queens) with excellent pillows... More 

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Lansing, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For my high school class reunion, we reserved a block of rooms at a group rate. The Courtyard provided us a link for classmates to use to reserve their rooms. However, the link was bad and it took more than a week for them to correct and then provide a new link. They did extend the Reserve By date by... More 

Was this review helpful? Yes 1
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you for choosing to stay with us here at the Courtyard Pontiac. I am sorry to hear you had some issues with billing during your stay. Unfortunately with group rates if the rate is not booked during the allotted time we offer the rate for we unfortunately are unable to honor the discounted rate past a cutoff date as... More 

Travelers are raving about these Pontiac hotels

Strongsville, Ohio
Level Contributor
198 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed July 19, 2015 via mobile

Very average as far as Courtyards go. Lobby has not been upgraded to the new bistro concept. Clean and comfortable but nothing special. Staff was friendly and helpful. There are a number of food selections within walking distance but no shopping or anything else.

Was this review helpful? Yes
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for choosing to stay with us here at The Courtyard Pontiac. We are renovating the hotel in November 2015 to include the new Bistro concept and we are very excited about this! We appreciate your feedback in regards to your stay and hope that we can host you as our guest in the future once the... More 

Grand Rapids, Michigan
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed June 8, 2015

Our soccer team stayed here this past weekend and I have to stay this is one of the best hotels we've stayed at this year. It was very clean, the staff went above and beyond, asking if we needed anything and what they could do to make our stay better. They even helped with setting up tables for our team... More 

Was this review helpful? Yes
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you and your group for choosing to stay with us here at The Courtyard Pontiac! We appreciate your comments in regards to the cleanliness of the hotel and the friendliness of the staff. We will definitely share this with our staff as a job well done! We hope that if you are in the area again you will choose... More 

Boca Raton, Florida
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 6, 2015

This is a great hotel. With big rooms a pool and a decent gym. The staff are very friendly and will to help where possible. The breakfast menu is different compared to your typical courtyard and they do not have a bar open for when you come back I would recommend the hotel but don't expect your typical courtyard experience.

Was this review helpful? Yes 1
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for choosing to stay with us here at the Courtyard in Pontiac, MI. We appreciate your comments in regards to the staff as well as the layout of the property! We are currently scheduled to have a renovation on the property at the end of this year so we will have the Bistro as well as... More 

Detroit, Michigan
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 26, 2015

We needed a place to call home for 5 days which ended up being 10 days while our house was getting floors redone. This is right off Square Lake Road and close to I-75. It is several Marriotts grouped together and serves a variety of travelers. Either they are working nearby or visiting family for an occasion. This location is... More 

Was this review helpful? Yes 1
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for your review on The Courtyard Pontiac after your recent stay of 10 days! It was such a pleasure to host you and your husband while your floors were being redone and all of the staff is going to miss you! We hope the floors look beautiful! We hope that in the future if you have... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 15, 2015

First time staying at this excellent hotel. Very helpful and friendly staff especially the lovely Carolyn on reception, what a star. Close to lots of amenities and good restaurants and a short drive to the wonderful Somerset Collection in Troy. A special thank you to our excellent room attendant, Loretta. We will definitely be back.

Was this review helpful? Yes
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for staying with us here at The Courtyard Pontiac/Bloomfield. We really appreciate your feedback in regards to the hotel as well as our associates Carolyn and Loretta! We have shared your comments with the staff as a job well done!! Thank you so much and we look forward to hosting you again as a guest in... More 

Great Lakes
2 reviews
5 of 5 stars Reviewed March 23, 2015

We stayed one night during a 5 state swim meet. The staff was absolutely wonderful. Helpful, polite, friendly. Their recommendation for a restaurant was right on. The room was clean, bed was comfortable. The buffet breakfast the next morning was hot and tasty. The fruit was excellent and the selection was very good! I would not hesitate to go back.

Was this review helpful? Yes
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for choosing to stay with us during the swim meet over this past weekend! We really enjoyed hosting your group! We hope that if you and your family ever comes back to the area we will be able to host you here at the Courtyard Pontiac again! I will be sharing your comments with our staff... More 

Grand Rapids, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 14, 2015

My wife and I stayed here January 18 to the 21st. The kitchenette was a pleasant surprise and was equipped with enough hardware to make our stay easy. The room was spacious although the bathroom was a bit cramped. The room was clean and comfortable enough. The location was perfect for our trip purpose which involved the nearby hospital. Value... More 

Was this review helpful? Yes
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for staying with us and for your feedback in regards to our hot tub and pool. I have addressed these items with our maintenance manager and moving forward we will make sure the temp and cholorine levels are at the right levels. We hope that the next time you are in the area you choose to... More 

Ontario, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 18, 2015

Check your receipt because they charged me for the free Wifi. Website says free, so I had to get it cleared off my bill in the morning. Sneaky way to make money! Clean rooms, but no ice buckets and no fridges.

Was this review helpful? Yes
GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you for sharing your experience at the Courtyard Detroit Pontiac/Bloomfield through the Tripadvisor website. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate... More 

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