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Courtyard by Marriott Detroit Pontiac/Bloomfield

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3555 Centerpoint Parkway, Pontiac, MI 48341
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Courtyard by Marriott Detroit Pontiac/Bloomfield
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98 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Rapids, Michigan
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Our soccer team stayed here this past weekend and I have to stay this is one of the best hotels we've stayed at this year. It was very clean, the staff went above and beyond, asking if we needed anything and what they could do to make our stay better. They even helped with setting up tables for our team... More 

Was this review helpful? Yes
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you and your group for choosing to stay with us here at The Courtyard Pontiac! We appreciate your comments in regards to the cleanliness of the hotel and the friendliness of the staff. We will definitely share this with our staff as a job well done! We hope that if you are in the area again you will choose... More 

Boca Raton, Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great hotel. With big rooms a pool and a decent gym. The staff are very friendly and will to help where possible. The breakfast menu is different compared to your typical courtyard and they do not have a bar open for when you come back I would recommend the hotel but don't expect your typical courtyard experience.

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GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for choosing to stay with us here at the Courtyard in Pontiac, MI. We appreciate your comments in regards to the staff as well as the layout of the property! We are currently scheduled to have a renovation on the property at the end of this year so we will have the Bistro as well as... More 

Detroit, Michigan
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 26, 2015

We needed a place to call home for 5 days which ended up being 10 days while our house was getting floors redone. This is right off Square Lake Road and close to I-75. It is several Marriotts grouped together and serves a variety of travelers. Either they are working nearby or visiting family for an occasion. This location is... More 

Was this review helpful? Yes 1
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for your review on The Courtyard Pontiac after your recent stay of 10 days! It was such a pleasure to host you and your husband while your floors were being redone and all of the staff is going to miss you! We hope the floors look beautiful! We hope that in the future if you have... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 15, 2015

First time staying at this excellent hotel. Very helpful and friendly staff especially the lovely Carolyn on reception, what a star. Close to lots of amenities and good restaurants and a short drive to the wonderful Somerset Collection in Troy. A special thank you to our excellent room attendant, Loretta. We will definitely be back.

Was this review helpful? Yes
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for staying with us here at The Courtyard Pontiac/Bloomfield. We really appreciate your feedback in regards to the hotel as well as our associates Carolyn and Loretta! We have shared your comments with the staff as a job well done!! Thank you so much and we look forward to hosting you again as a guest in... More 

Great Lakes
2 reviews
5 of 5 stars Reviewed March 23, 2015

We stayed one night during a 5 state swim meet. The staff was absolutely wonderful. Helpful, polite, friendly. Their recommendation for a restaurant was right on. The room was clean, bed was comfortable. The buffet breakfast the next morning was hot and tasty. The fruit was excellent and the selection was very good! I would not hesitate to go back.

Was this review helpful? Yes
GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for choosing to stay with us during the swim meet over this past weekend! We really enjoyed hosting your group! We hope that if you and your family ever comes back to the area we will be able to host you here at the Courtyard Pontiac again! I will be sharing your comments with our staff... More 

Grand Rapids, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 14, 2015

My wife and I stayed here January 18 to the 21st. The kitchenette was a pleasant surprise and was equipped with enough hardware to make our stay easy. The room was spacious although the bathroom was a bit cramped. The room was clean and comfortable enough. The location was perfect for our trip purpose which involved the nearby hospital. Value... More 

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GMCYPONTIAC, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for staying with us and for your feedback in regards to our hot tub and pool. I have addressed these items with our maintenance manager and moving forward we will make sure the temp and cholorine levels are at the right levels. We hope that the next time you are in the area you choose to... More 

Ontario, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 18, 2015

Check your receipt because they charged me for the free Wifi. Website says free, so I had to get it cleared off my bill in the morning. Sneaky way to make money! Clean rooms, but no ice buckets and no fridges.

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GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you for sharing your experience at the Courtyard Detroit Pontiac/Bloomfield through the Tripadvisor website. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate... More 

Dundee, Michigan
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 16, 2015

The best part about this hotel is the staff. The front desk staff was very friendly and helpful. The room and lobby was ok, as far as decor. The bed was comfortable, which is very important to me, however the couch in the room was not comfy at all. The lighting in our room was not inviting, had to leave... More 

Was this review helpful? Yes
GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you for sharing your experience at the Courtyard Detroit Pontiac/Bloomfield through the Tripadvisor website. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate... More 

Missouri
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed January 15, 2015

Stayed at this location in an area I hadn't visited in the past. I like to stay at Marriott properties because they are pretty much uniform in what you get. This Courtyard is an older hotel that isn't up to Marriott setup for Courtyard. They don't have a sit down restaurant except for Breakfast. They don't have a Starbucks inside... More 

Was this review helpful? Yes
GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you for taking the time to fill out a survey on Tripadvisor in regards to your recent stay at the Courtyard Detroit Pontiac/Bloomfield. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for our unrenovated hotel. We do... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 28, 2014

Under the week it's a buisiness hotel on the weekend there are more familys and sport folks. My room was quit, clean and with a comfortable bed. The staff is really friendly and helps whereever they can. Big thanks... There is a really good Thai Resteraunt nearby and about four other Resteraunts.

Was this review helpful? Yes
GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for choosing to stay with us here at the Courtyard Pontiac. We are so happy to seee that your enjoyed your stay and look forward to having you sta with us again. More 

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