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Courtyard by Marriott Detroit Pontiac/Bloomfield

3.0 of 5 3555 Centerpoint Parkway, Pontiac, MI 48341
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Courtyard by Marriott Detroit Pontiac/Bloomfield
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Courtyard by Marriott Detroit Pontiac/Bloomfield
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92 reviews from our community

Traveler rating
    26
    29
    20
    12
    5
See reviews for
11
22
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Check your receipt because they charged me for the free Wifi. Website says free, so I had to get it cleared off my bill in the morning. Sneaky way to make money! Clean rooms, but no ice buckets and no fridges.

Was this review helpful? Yes
GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you for sharing your experience at the Courtyard Detroit Pontiac/Bloomfield through the Tripadvisor website. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate... More 

Dundee, Michigan
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The best part about this hotel is the staff. The front desk staff was very friendly and helpful. The room and lobby was ok, as far as decor. The bed was comfortable, which is very important to me, however the couch in the room was not comfy at all. The lighting in our room was not inviting, had to leave... More 

Was this review helpful? Yes
GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you for sharing your experience at the Courtyard Detroit Pontiac/Bloomfield through the Tripadvisor website. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate... More 

Missouri
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this location in an area I hadn't visited in the past. I like to stay at Marriott properties because they are pretty much uniform in what you get. This Courtyard is an older hotel that isn't up to Marriott setup for Courtyard. They don't have a sit down restaurant except for Breakfast. They don't have a Starbucks inside... More 

Was this review helpful? Yes
GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you for taking the time to fill out a survey on Tripadvisor in regards to your recent stay at the Courtyard Detroit Pontiac/Bloomfield. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for our unrenovated hotel. We do... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 28, 2014

Under the week it's a buisiness hotel on the weekend there are more familys and sport folks. My room was quit, clean and with a comfortable bed. The staff is really friendly and helps whereever they can. Big thanks... There is a really good Thai Resteraunt nearby and about four other Resteraunts.

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GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for choosing to stay with us here at the Courtyard Pontiac. We are so happy to seee that your enjoyed your stay and look forward to having you sta with us again. More 

Kimball, Michigan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 22, 2014

This Marriott has no amenities for a Platinum Member. There is no concierge lounge or complimentary breakfast. It looks like the former complimentary breakfast area was turned into a breakfast buffet for $8.95. The exercise room is the size of a large closet and was 80+ degrees and there was only a five inch floor fan to compensate. The television... More 

Was this review helpful? Yes
GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for the feedback you have shared in regards to your most recent stay. All feedback is helpful to us in order to improve our hotel in the future. Unfortunately with the Courtyrad brand we do offer only certain benefits to our Platinum members as designated by our Marriott Rewards. Our hotels do not have the concierge... More 

Danbury, Connecticut, United States
Top Contributor
68 reviews 68 reviews
37 hotel reviews
456 helpful votes 456 helpful votes
2 of 5 stars Reviewed November 20, 2014

This is an outdated property that does not even have automatic doors upfront at the entrance. Newer features of updated Courtyards are not found here such as Bistro. However, there are some perks. Every room has a Fridge and Microwave and that is a huge plus. Staff is friendly and helpful.

Was this review helpful? Yes 6
GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for your response in regards to your most recent stay. We apprecate the feedback in regards to the staff service and the ammenities we offer in most of our rooms. We are hoping to have a renovation in the near future so we will offer the Bistro options as well. We do hope you will stay... More 

Contributor
18 reviews 18 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 12, 2014

The hotel is aware that I am posting this review. They gave me points which " that were not even enough to buy a cup of coffee" This is the most disgusting hotel. Room 329 which is where I stayed was booked via Priceline. When I got to the room at 12:30am, There was a hair in the refrigerator as... More 

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London, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 9, 2014

As mentioned the staff was always friendly and helpful no matter who was on duty. Very clean rooms and convenient location! We will definitely stay there again when going to Great Lakes Mall, Callaghan Blues Hall or a Detroit Pistons game.

Was this review helpful? Yes
GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for choosing to stay with us here at the Courtyard in Pontiac. We appreciate your feedback and look forward to you staying with us again. I will also be sharing this feedback with the staff as a thank you for a job well done. More 

London, Canada
Top Contributor
68 reviews 68 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 9, 2014

We have stayed here before. Must say this hotel seems cleaner than before. Front desk staff were pleasant. Room was great- The only issue we had was that with the heat on the room is very dry. It's right near where we like to shop and across from my favorite restaurant Mi Zarape.

Was this review helpful? Yes 1
GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you for choosing to stay with us here at the Courtyard by Marriott in Pontiac again. We really appreciate your continued business and look forward to your next stay. More 

CHICAGO
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 2, 2014

While the property is close to the Interstate and the business that I need to conduct, it is in dire need of an update. There was a diaper sized safety pin in holding the curtain together, which by the way needed to be taken down and washed. This property is definitely showing the wear and has not caught up on... More 

Was this review helpful? Yes
GMSHSSouthfield, General Manager at Courtyard by Marriott Detroit Pontiac/Bloomfield, responded to this review

Thank you so much for your feedback in regards to your recent stay. I will share your comments with the staff in regards to the service you received as a job well done. We are also looking forward to an upgrade of the hotel hopefully in the near future! More 

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Additional Information about Courtyard by Marriott Detroit Pontiac/Bloomfield

Address: 3555 Centerpoint Parkway, Pontiac, MI 48341
Location: United States > Michigan > Pontiac
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Detroit Pontiac/Bloomfield 3*
Number of rooms: 106
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Also Known As:
Courtyard By Marriott Detroit Pontiac/Bloomfield Hotel Pontiac
Courtyard Pontiac
Pontiac Courtyard
Pontiac Marriott

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